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Infrastrcbc2 - PeerSpot reviewer
Infrastructure Architect at a wellness & fitness company with 1,001-5,000 employees
Real User
Enables the databases to run faster and is easy to manage
Pros and Cons
  • "The ease of management is one of the most valuable features of this solution. I would have also said that it's pretty fast but now our SQL servers are starting to beat it up pretty bad."
  • "A year ago they promised that they would be able to read through the database encryption with more metric and they have not delivered on that patch, which is significant because it gives us back so much more storage room. We want to be able to read through the encryption."

What is our primary use case?

We use the private deployment model of this solution. In terms of our cloud provider, we use Azure, we are signing on with AWS, and we'll be using vCloud in the next quarter.

How has it helped my organization?

It replaced an earlier tier. It replaced 3PAR Storage and gave us faster performance than the single databases.

VMware has benefited our IT organization because we're 100% VMware, everything is running on it.

We are running VMware on Pure. Our main driver was the performance for SQL servers. The joint solution has helped my organization in the way that the databases run faster. 

My organization is taking advantage of the VM integration developed by Pure. We've deployed it. I think it gives the storage administrator some additional insights on metrics. I don't think we're using it to actually manage the data stores. He's getting more insights on metrics. Pure has a VAAI plugin that allows you to manage the data stores. We're not doing that, but I think it gives them heightened analytics in addition to SD-Pure1, a web interface. The integrations have helped in the way that they're another dashboard to have. Somebody could think that the databases are running slow and our database administrator can look at that tool and say, "No, it's unique to your SQL databases, it's not the other VMs on the data stores."

What is most valuable?

The ease of management is one of the most valuable features of this solution. I would have also said that it's pretty fast but now our SQL servers are starting to beat it up pretty bad.

What needs improvement?

A year ago they promised that they would be able to read through the database encryption with more metric and they have not delivered on that patch, which is significant because it gives us back so much more storage room. We want to be able to read through the encryption.

Buyer's Guide
Pure Storage FlashArray
September 2025
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.

What do I think about the stability of the solution?

It's very stable. 

What do I think about the scalability of the solution?

It's scalable. You can hit a point where you fill up enough drives in the shelves. We're at that point now where we've got to expand. We've got to add another shelf.

How are customer service and support?

Their technical support is good.

Which solution did I use previously and why did I switch?

We have switched to EMC. They gave us more array for less money. 

How was the initial setup?

The initial setup was very simple.

What about the implementation team?

We used an integrator for the deployment.

What was our ROI?

Our ROI is that we're still running. It's been two years later, and we're still up and running with no downtime.

Which other solutions did I evaluate?

We looked at HP, NetApp, Pure, and EMC. EMC gave us better-performing storage for a better price. 

What other advice do I have?

I would rate this solution a 7.5 out of ten. To get to a perfect ten they should be more competitive in their pricing. It's expensive. It's premiere storage but there are other premiere providers out there as well that are beating them on price, at least in our case.

The encryption is another area that needs improvement. It was huge. Right now we're at 82% on the Pure array. If they come up with that and pass to read through the more metric encryption, we would probably get 30 or 40% available disk space back, so it's huge.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SeniorVib215 - PeerSpot reviewer
Senior Vituralization Manager at a financial services firm with 10,001+ employees
Real User
Good performance and great automation features but needs better troubleshooting capabilities
Pros and Cons
  • "The scalability options are very nice because you can scale it much better and faster. The scalability was there in the previous environment also, but this is far better than what we had before. It basically helps the user in case they are looking for more storage. We can scale it much faster."
  • "We would like to see better troubleshooting aspects. It helps us if we can find out where the problem is. Right now, it's difficult. Sometimes it's difficult to pinpoint the issue. If they had more visibility and more troubleshooting feature built into the tool that would really help."

What is our primary use case?

We primarily use the solution for internal storage for all virtual environments. We also use it for the SQL database, Oracle and private cloud. The storage is used to manage the internal private environment.

How has it helped my organization?

Compared to what we used to use, it has improved the utilization. It has improved the statistics for all the users as well. It's better, and people are happy, but we're not quite there yet.

The joint solution has helped my organization. The users are more satisfied. They were looking for better performance, which they got once we moved them into Pure Storage compared to what we had before. Now they are trying to add more and more applications because they're getting better performance and stability. There's a lot of stability now. We have fewer problems, fewer outages.

What is most valuable?

The solution has a lot of automation features that helped us to deploy the environment faster and to speed the of rate integration. Integration has helped because it helps us to understand the user's requirements. Deployment is done faster, and their applications are more secure. They are reassured that their data is saved in their environment. 

What needs improvement?

The solution needs better IOPS for the storage. That's where most of the user requirements come from.

We would like to see better troubleshooting aspects. It helps us if we can find out where the problem is. Right now, it's difficult. Sometimes it's difficult to pinpoint the issue. If they had more visibility and more troubleshooting feature built into the tool that would really help.

What do I think about the stability of the solution?

The solution is stable. There are less complaints, less downtime. That helps us to work in that environment more effectively.

What do I think about the scalability of the solution?

The scalability options are very nice because you can scale it much better and faster. The scalability was there in the previous environment also, but this is far better than what we had before. It basically helps the user in case they are looking for more storage. We can scale it much faster.

How are customer service and technical support?

Technical support is pretty good. They helped us with a holiday show in case we needed anything. So far, the product is doing well with less downtime, so we didn't have that much opportunity to use support. But anytime we've needed them, it's pretty good and all the issues are dealt with much faster.

Which solution did I use previously and why did I switch?

We used EMC in the past. The reason we switched was the requirements of the users. They need better IOPS and better performance. That made us move to Pure.

How was the initial setup?

The initial setup was straightforward. The hardware was installed by the vendor and the integration and the configuration pieces were simple.

Which other solutions did I evaluate?

We did evaluate other solutions, including IBM. The other vendors also had a Flash, but Pure was the best because of the performance. That's why we shortlisted them.

What other advice do I have?

We are using the private cloud deployment model on the Azure platform.

The solution benefits our IP presentation. We have a lot of cost savings. We do a lot of virtualization compared to buying physical hardware. That's a major chunk of cost-savings for the company. 

We are running VMware on Pure. It offers better performance. The utilization and the requirements from the users suggest that they want to move into Pure.

I would definitely recommend that others go for this solution. They can start slow, but they can surely move forward.

I would rate this solution seven out of ten. I would rate it higher if the solution could help us troubleshoot better and if the performance itself was even better. The users sometimes complain that it's still slow.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Pure Storage FlashArray
September 2025
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
Architec2276 - PeerSpot reviewer
Architect at a financial services firm with 10,001+ employees
Real User
Saves us a lot of money on the hardware and enabled us to virtualize 80% of our workload
Pros and Cons
  • "The support team is available all the time and they seem to know what they are doing."
  • "It took us a year to get it to stabilize and to get the best out of Pure."

How has it helped my organization?

With Pure Storage FlashArray we have been able to deploy several thousand VDI servers, virtual machines, very quickly and efficiently. We were also are able to virtualize 80% of our workload, and we are planning to get 90 to 94% of our workload virtual. That's a huge reduction in the cost of hardware.

What is most valuable?

What I like most about this solution is that it is simple to bring in, install, and get it going. You can get it installed in a few days.

What's more, the compression ratio that we're getting is that our database portion is pretty high, so it saves a lot of money.

What do I think about the stability of the solution?

We have had no issues with the stability so far.

What do I think about the scalability of the solution?

The solution is very scalable because it is fairly smooth and easy to upgrade. 

How are customer service and technical support?

The technical support has been pretty good. The support team is available all the time and they seem to know what they are doing.

Which solution did I use previously and why did I switch?

Pure was the first solution we used and now we use a couple more. One of them is an EMC product and then we also have a new start-up called Vector, so we currently use three solutions.

How was the initial setup?

The initial setup was pretty straightforward and the integration was very easy to do. There were no hidden features and the GUI was very straightforward. 

Which other solutions did I evaluate?

Traditionally we have been buying massive storing arrays from EMC and from Hitachi, but most of them were built for very high tier applications. For VDI with your desktop, you really don't need that so it was easier for us to go for an array that used high-speed devices, providing Hadoop capabilities because the nature of your desktops are literally the same. So we needed to look at newer technology, and this really was one of the first ones to be there, and it was very popular. We did a study on the market and found that VR was one of the leaders in this space, so we brought them in.

What other advice do I have?

We ran into some issues with the program at first and we had to work around those issues to fix our problems. So at the end of the day, it wasn't really a smooth ride. It took us a year to get it to stabilize and to get the best out of Pure. That's why I would give it an eight or a nine out of ten. But definitely not a 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
HeadOfIn50e7 - PeerSpot reviewer
Head of Infrastructure at a wellness & fitness company with 1,001-5,000 employees
Real User
It forms the core between our synergy of all our platform systems across the country
Pros and Cons
  • "The initial setup is very straightforward. You simply plug it in and turn it on."
  • "In the next release of the solution I would like to see Vormetric native block encryption."

What is our primary use case?

We use the solution on-premises and each array has a different use case. We have VDI, SQL, and General and the program provide better integration between the management and visibility of the solution. Our organization takes advantage of the VMware integration developed by Parrot and this gives us a lower level administrative access to more admins that don't have a background in storage.

How has it helped my organization?

VMware is extremely beneficial to our IT organization because we can scale as we increase our usage.

What is most valuable?

The solution has great efficiencies because it has scalability. It also becomes the core between our synergy of all our platform systems across the United States.

What needs improvement?

In the next release of the solution, I would like to see Vormetric native block encryption.

What do I think about the stability of the solution?

The solution is rock solid. Very stable.

What do I think about the scalability of the solution?

The scalability of the solution is extremely costly.

How are customer service and technical support?

The technical support is fair and the team was helpful.

Which solution did I use previously and why did I switch?

We previously used Hitachi, 3PAR, and HP but we had performance limitations.

How was the initial setup?

The initial setup is very straightforward. You simply plug it in and turn it on.

What was our ROI?

An initial return on investment is easily visible. But scalability to the cost doesn't really show the investment costs. We're investing too heavy on the cost without seeing the value of the array or the efficiencies.

What's my experience with pricing, setup cost, and licensing?

I am not sure what the costs for the solution are but it is embedded in the solution support.

What other advice do I have?

I rate this solution eight out of ten because I saw a lot of growth beyond the performance capabilities. I do, however, want to see improved costs, integration, and encryption. Those are the big ones.

My advice to others would be to use your pre-sale targets as the layouts, as well as all your mitigated controls and requirements. Then forecast the capacity and performance metrics prior to your purchase.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Sr Systems Engineer at a financial services firm with 501-1,000 employees
Real User
A space saving solution that offers increased speed and is easy to use
Pros and Cons
  • "The speed is the most valuable feature, along with the ease of getting it connected. We were able to get it online in less than a day."
  • "It was a little costly. The price was ultimately higher than both of the other solutions that we evaluated. I'd say that's the only downside."

What is our primary use case?

We use the solution for the vendor support. It's a banking software system. It's an IBM system and it requires some Pure Storage for the backend and SSDs for performance. The vendor supports Pure Storage. 

How has it helped my organization?

It saved a lot of space, as far as physical space in our data center. The old sand took up an entire rack and this entire system to about 6U. It's about 1/10th of the space and the power too. You get those power savings and space. The speed has also vastly improved. It's a lot faster than what we had before. We've been running VMware for over 10 years now, so we're all virtualized at this point. The solution has helped us to virtualize everything. 

Pure allows us to upgrade hardware anytime we want and not have to worry about converting everything. It makes everything easier to switch from one vendor to another if we want to. We just recently updated our sand from a Dell EMC. It allowed us to move it seamlessly without having to do anything with the software because it's all VMware.

What is most valuable?

The speed is the most valuable feature, along with the ease of getting it connected. We were able to get it online in less than a day. 

We're pretty complex. Back there, we've got three or four different systems. It's important that we have something that's easy to manage so we don't have to learn something completely new. This solution offers a GUI that you can just set up and it's ready to go. We had it up and running in three or four hours.

What do I think about the stability of the solution?

I haven't had any issues with stability. The solution has run since the first day we implemented it and so far has done everything they promised.

What do I think about the scalability of the solution?

We haven't had to scale out yet because the solution is new to our organization, but I have heard it's pretty easy to do. Right now, we have a capacity of about 100 TB. We don't plan to scale right now. When we bought it, we sized it to allow for about two years of growth. So unless something unexpected happens, we should be okay.

How was the initial setup?

The initial setup was straightforward.

We deployed it in our VR site first. We got it set up in VR and made sure everything was working. Then we brought it into production and deployed it on the production side.

We tested it first on the VR site. We personally didn't test a unit, besides our VR site, which was about two weeks. Our vendor-approved it and they used it. We went on the advice of our vendor and got the system.

What about the implementation team?

We implemented the solution with the assistance of a vendor. 

Our experience with that vendor was good. They had everything up for us and there were no problems. Everything worked. They pre-configured it before they brought it out and then they just set it up. 

What was our ROI?

So far, I'm not sure if there is an ROI, as the solution is brand new. It's too soon to tell.

What's my experience with pricing, setup cost, and licensing?

We have a package deal on the solution because we bought it through a software vendor, so they packaged it with their solution. I don't know what the individual costs would be for the Pure side of it.

It was a little costly. The price was ultimately higher than both of the other solutions that we evaluated. I'd say that's the only downside.

Which other solutions did I evaluate?

We looked at two other solutions but we liked that Pure seemed a bit easier to use. That, and we had recommendations.

What other advice do I have?

We are using the on-premises deployment model.

VMware was one of the primary drivers when choosing Pure. One of the banking vendors that we use as a primary banking system had limited vendors that they support for storage and Pure was one of them. It was also recommended by a different credit union, which is why we went with them.

I would rate this solution eight or nine out of ten.

I would definitely recommend them. They're recommended for a reason. They're not the cheapest, but the performance is, from what I read, the best, and it's easy to manage, so it's worth the extra cost.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
ITManage715c - PeerSpot reviewer
Manager I.T. Infrastructure at a financial services firm with 5,001-10,000 employees
Real User
Enables all of our applications to perform faster and has good speed, resiliency, and scalability
Pros and Cons
  • "What I like most about this solution, is the speed, resiliency and scalability."
  • "In the next version of this program, I would like to see increased security, higher encryption, and faster throughput."

What is our primary use case?

Our primary use case for this solution is for tier 1 critical applications on-premises. 

Our organization takes advantage of the VMware integration developed by Pure by integrating with vRealize.

How has it helped my organization?

With this program, all of our applications are able to perform faster and this enables us to provide faster platforms and services to our customers and employees. This solution is, therefore, a huge benefit to our IT organization. 

VMware is basically the platform that our entire on-premise residence runs on and we incorporate vRealize, vOperations, and SRM. We're also looking at partnering with a backup solution Zerto, so it just gives us a lot more flexibility.

What is most valuable?

What I like most about this solution, is the speed, resiliency and scalability.

What needs improvement?

In the next version of this program, I would like to see increased security, higher encryption, and faster throughput.

What do I think about the stability of the solution?

The stability of this solution is extremely solid.

What do I think about the scalability of the solution?

I am very impressed by the scalability Pure offers.

How are customer service and technical support?

I haven't had any need to make use of the technical support team yet.

Which solution did I use previously and why did I switch?

We realized that we needed to invest in a new solution when we ran out of space. We didn't really switch over to Pure, we basically just put the non-critical apps on our Unity storage and brought in Pure to be the tier 1 for the performance of critical applications. We had a few programs on our shortlist, like Dell EMC and Pure. We actually have all three on-site currently. 

How was the initial setup?

The initial setup was very straightforward and we used FlairTech for the deployment. 

What other advice do I have?

I would like to see a reduction in the cost and speed, but I still think that this program deserves a ten out of ten rating. My advice to others would be, if you can afford it, get Pure. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Operatio6735 - PeerSpot reviewer
Operation Manager at a leisure / travel company with 5,001-10,000 employees
Real User
The ease of management has made it so easy that we don't have to have extra storage or systems people
Pros and Cons
  • "It helps us maintain uptime much better than other solutions we've used in the past, and the support is extremely quick and responsive."
  • "I would love for them to have a hyper-converged solution."

What is our primary use case?

We use the FlashArray X20, M20, M10. We have regulations against cloud, so we're mostly on-Prem. However, we do use Office 365 for email and we have Azure for development on another team but I don't manage that team.

Our primary use case of this solution is to house data stores on virtual machines.

How has it helped my organization?

It helps us maintain uptime much better than other solutions we've used in the past and the support is extremely quick and responsive. 

The ease of management, cutting edge technology, and higher availability benefits our IT organization. 

We are running VMware on Pure. The main driver for this was the speed of the virtual machines and the ease of administration with Pure is pretty seamless.

The joint solution has helped my organization. Cody from Pure Storage has been a really big advocate for cutting edge technologies within Pure Storage. He's given us as a customer a lot of tools from his social media to help us do our jobs easier. That's been amazing. It's been awesome for us. The support's been great. Our SC has been great, and our sales reps have been great. Performance is awesome.

What is most valuable?

The most valuable features of this solution are the speed, ease of use, administration, and the support model.

We have the VMware plugin for Pure storage. It's the plugin that allows us to create a data store. It's super simple but we use it. It's in vCenter. The integrations have helped by making it quicker to deploy data storage.

If we have a LUN that is ready to have a data store put on it, rather than us having to give access to certain people to create data stores, they can just do it directly from vCenter and they won't have to have access to the array. It makes it easier. It's a little faster.

What needs improvement?

From a software perspective, it's been great. They've done a lot of things with VM integration from the Pure side. I would love for them to have a hyper-converged solution.

The costs could be improved. They still have a very good value proposition. I'm not arguing that they're too expensive, but if they want to continue to increase market share, they're going to have to come up with better ways to get the cost down. The availability of QLC NAND is much cheaper, albeit at a higher latency.

What do I think about the stability of the solution?

Stability is very high. It's been amazing. They do non-disruptive upgrades that I have never seen anything like in the industry. For us, we can do upgrades in the middle of the day. We wouldn't accept that kind of risk, but we've accepted a lot more risks than we should using Pure and I've never been let down.

What do I think about the scalability of the solution?

Scalability is very good considering the architecture that they're built around, which is the scale-up architecture. It's very good.

Which solution did I use previously and why did I switch?

Before Pure, we had EMC VNX, and we were having the entire array reboot and we would lose a server room at a remote casino. All VMs would go down and have to reboot because the entire array would reboot. That happened at least three or four times and then that's what made us decide to pay for what I would say is around triple the cost, just to guarantee that that doesn't happen. To my organization, money is less of the concern as the availability. Nobody wants to get that phone call. We had EMC, it was bad. Support wasn't great. I wouldn't say it was bad but it wasn't great. What put us over the top was that Pure is stable.

How was the initial setup?

The initial setup is insanely easy. It's so easy our sales guy can do it with Pure.

What about the implementation team?

We used a reseller for the integration. The company was Pinnacle Business Solutions from Oklahoma city. It was pretty good. We were happy with it.

What was our ROI?

We absolutely have seen ROI in two areas. The ease of management has made it so easy that we don't have to have extra storage people or systems people. The data reduction has been very generous. We're getting roughly three and a half to one data reduction across all arrays. That's basically three VNXs right there, and three VNXs would cost more than a Pure FlashArray. That's a pretty decent return.

What's my experience with pricing, setup cost, and licensing?

We have 16 or 18 arrays. We like to do the three-year support model so that we get Evergreen and therefore, we get free upgrades. We pay around more than 1.5 million dollars. 

Which other solutions did I evaluate?

I wasn't a decision-maker in the decision-making process. Had I been, I would've considered Nimble All Flash Array. I wouldn't consider anything else. Everything else that I know of in the storage industry is not worth us having insanely low latency for that. That's not our number one concern.

What other advice do I have?

They're the leader in the industry and everyone's chasing them. They're a cloud-native array that no one's ever done and their storage is excellent. Even if they weren't one of the fastest arrays in the entire industry, I would use them for their support model and ease of use.

The advice I would give to someone considering this solution is to look past the sticker shock which is return on investment. I would look at data reduction. I would definitely buy into what people say about their support, which is excellent. I would say that your company, whether you realize it or not, is going to benefit from being industry-leading, pushing the edge from a technology perspective, the ease of management, administration, and even the setup. It is well worth it.

I would rate it a nine and a half out of ten. I would rate it that high simply because I think if they can take advantage of QLC NAND and bring the costs down into a different market, it would be perfect. If they wanted to do a hyper-converged solution with this type of support that they have, they would be unbeatable. They're already unbeatable, but QLC NAND is going to bring the costs down for this all-flash architecture, and if you can cut the price of half of the flash array, you can be selling to small, medium business much quicker. It would be fantastic. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SystemAd0ccc - PeerSpot reviewer
System Administrator at a government with 1,001-5,000 employees
Real User
Has high reliability and enables us to have faster access to our data
Pros and Cons
  • "The top-tier support and reliable storage are the most valuable features of this solution."
  • "In the next release, I would like to see file-level encryption."

What is our primary use case?

We use the private on-premise deployment model. Our primary use case of this solution is for virtual machines. We just use it as storage for our vCenter environment.

How has it helped my organization?

It has improved my organization in the way that we have high reliability and faster access to our data.

It has improved our IT organization in the way that we are able to provide systems to our customers quickly and provide high availability and reliability for their applications. 

We are running VMware on Pure. Our main driver was speed. The joint solution has helped our organization through speed of delivery and speed of applications.

What is most valuable?

The top-tier support and reliable storage are the most valuable features of this solution. 

What needs improvement?

In the next release, I would like to see file-level encryption.

What do I think about the stability of the solution?

It's highly stable. It's one of our biggest successes. 

What do I think about the scalability of the solution?

It's been really easy to expand storage with no downtime. It's one of the things we like about it. 

How are customer service and technical support?

Their technical support is great. 

Which solution did I use previously and why did I switch?

We knew we needed to switch to this solution because the industry is going away from spinning disks. We were on spinning disks, and the whole industry is going away from that. 

We are still using IBM but we are not happy with it. IBM has taken old technology and tried to make it new. Pure has started from the ground up and built it.

How was the initial setup?

The integration was straightforward. 

What about the implementation team?

Pure Storage did the integration for us. 

What's my experience with pricing, setup cost, and licensing?

Our costs are around $100,000.

Which other solutions did I evaluate?

We also evaluated Nimble, EMC, and HPE 3PAR. We ended up going with Pure because of the architecture, speed, and support.

What other advice do I have?

I would rate it a ten out of ten for its reliability, speed, and support. The support is awesome.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Pure Storage FlashArray Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
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Buyer's Guide
Download our free Pure Storage FlashArray Report and get advice and tips from experienced pros sharing their opinions.