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Masood Khan - PeerSpot reviewer
Lead Storage Analyst at CLSA
Real User
Useful dashboard management, helpful support, but missed guaranteed storage capacity
Pros and Cons
  • "The most valuable features of Pure Storage FlashArray are simplicity, ease of use, and dashboard management."
  • "Pure Storage FlashArray could improve some aspects. There are certain features that are good and there are some features that I see some issues with at the technical level. Those issues are related to replication. They need to resolve those issues, which I have already highlighted to the Pure team. Additionally, there are some issues in the active cluster that could improve."

What is our primary use case?

We are using Pure Storage FlashArray for data protection. We keep our backup data on the solution.

What is most valuable?

The most valuable features of Pure Storage FlashArray are simplicity, ease of use, and dashboard management.

What needs improvement?

Pure Storage FlashArray could improve some aspects. There are certain features that are good and there are some features that I see some issues with at the technical level. Those issues are related to replication. They need to resolve those issues, which I have already highlighted to the Pure team. Additionally, there are some issues in the active cluster that could improve.

For how long have I used the solution?

I have been using Pure Storage FlashArray for approximately one year.

Buyer's Guide
Pure Storage FlashArray
May 2025
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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What do I think about the stability of the solution?

The stability of Pure Storage FlashArray has been stable.

What do I think about the scalability of the solution?

We have had some issues with Pure Storage FlashArray capacity. We were guaranteed capacity which we did not receive.

The solution is scalable, all storage solutions are scalable.

We do not have end users of this solution, but all of our data from the company is going to the Pure Storage FlashArray.

We plan to increase the usage of the solution in the future.

How are customer service and support?

The support from Pure Storage FlashArray is very good.

How was the initial setup?

The initial setup of Pure Storage FlashArray is quick and was not a difficult process.

What about the implementation team?

We used the reseller to do the implementation of Pure Storage FlashArray. It took one engineer from the reseller and one engineer from my team.

We have approximately 10 users who are managing Pure Storage FlashArray.

What's my experience with pricing, setup cost, and licensing?

Once you purchase Pure Storage FlashArray it is all-inclusive, you receive all the licenses needed.

What other advice do I have?

I would recommend this solution to others.

I rate Pure Storage FlashArray a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Administrator at VERIFI
MSP
We saw huge boost in performance for all of our servers
Pros and Cons
  • "It is pretty much just plug and play. There is not that much to do with it. It is very easy to use."
  • "I would like the ability to swap out the network adapters into it. So, without taking out the whole controller, I would like to be able to swap adapters. This would make things easier."

What is our primary use case?

We use it as our primary application driver for all of storage reasons in our data center for both our corporate and production environments.

We just did all-flash, and all-flash is better than anything disk related.

How has it helped my organization?

This was our first all-flash storage enclosure, so we saw huge boost in performance for all of our servers. It has definitely helped us in terms of performance, which is what we needed it for.

We don't have to build any type of storage device, which takes a long time for an IT guy to do. For storage, this makes it much easier when it is set up, because it can be done almost the same day that it is purchased.

What is most valuable?

The deduplication and compression are its most valuable feature. They have done a really good job, as they were able to shrink down 15 gigs into five gigs.

It is pretty much just plug and play. There is not that much to do with it. It is very easy to use.

What needs improvement?

I would like the ability to swap out the network adapters into it. So, without taking out the whole controller, I would like to be able to swap adapters. This would make things easier.

What do I think about the stability of the solution?

It has been stable. It has been running pretty much flawlessly, except for one power supply which died, and that was it. That power supply was then replaced by Pure Storage. The replacement that Pure Storage sent us did have a bit of an issue when it was placed, but after a tech went in there and fixed it, that was it.

I try to go in there and at least keep an eye on it every once in a while, but it mostly runs on its own. There is no real need to do anything.

What do I think about the scalability of the solution?

We haven't really scaled up.

How are customer service and technical support?

The technical support did a good on the one issue that we contact them for (the power supply).

Which solution did I use previously and why did I switch?

We didn't have all-flash. We needed a lot of performance for all of our production environment, and for everything else that was connecting to us. That is what basically drove us to Pure Storage.

How was the initial setup?

The setup was very good. For my environment, which is a cluster environment, they were able to pick that up and do that (and iSCSI) very well.

I had no issues with upgrading our firmware controllers.

What's my experience with pricing, setup cost, and licensing?

You are buying a premium product, and it is worth it.

Which other solutions did I evaluate?

We were looking at Dell EMC. We were looking at a couple of other vendors, including NetApp. We decided on Pure Storage because of the deduplication and compression that they were advertising.

What other advice do I have?

If you are researching Pure Storage, make sure you are getting the right amount of space set up for what you are doing because the compression will affect how much you are getting overall. You might think you are only getting ten terabytes or fifteen terabytes, but it will be a lot less.

We use it for Hyper-V on my end and OpenStack on the production end. The integration for Hyper-V was very easy. There was pretty much no effort to do it.

The UI is pretty good. I don't use it as often as I probably should, but it usually just runs on its own.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Pure Storage FlashArray
May 2025
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
Works at a comms service provider with 1-10 employees
Real User
Top 20
Smooth provisioning and a single pane of glass for management
Pros and Cons
  • "We only have storage provisioning, so the provisioning feature is good. The compression and deduplication are good."
  • "They can also include file services such as NAS shares and CIFS shares. There should be provisioning of the file shares from a unified array."

What is our primary use case?

We have a contract with Pure Storage, and we use it for VMware and database server storage provisioning.

We have multiple applications in the environment, and we are provisioning from Pure Storage.

How has it helped my organization?

The single pane of glass is important for us because we can view all the array details in one place. We can see the details about the capacity, utilized space, available or free space, alerts, and performance in one place. This overview is important.

It did decrease the storage footprint compared to other models and storage, but I do not have the metrics.

It helps to reduce the downtime.

What is most valuable?

We are not using any replication features. We only have storage provisioning, so the provisioning feature is good. The compression and deduplication are good.

What needs improvement?

It does not require much improvement. They can maybe improve the file services. The focus is on block storage. They can also include file services such as NAS shares and CIFS shares. There should be provisioning of the file shares from a unified array.

For how long have I used the solution?

I have been using Pure Storage FlashArray for one year.

What do I think about the stability of the solution?

There is no lagging or crashing. It is quite stable.

What do I think about the scalability of the solution?

It is good in terms of scalability. We can scale up to a higher number.

How are customer service and support?

I have interacted with their technical support. They were good at providing support when I requested.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have different flash array systems from HPE GreenLake. Pure Storage is better than the HPE GreenLake flash array. Performance-wise, Pure Storage is better. The cost of Pure Storage might be high, but I am not sure.

How was the initial setup?

It is on-prem. I do not know about its initial deployment because I was not there at the time of deployment. So, I do not know if its benefits could be realized immediately after the deployment. However, it has been effective in terms of utilization and capacity. We are now planning for different storage and doing the migration from Pure Storage to others because of the EOC limit that we have.

In terms of maintenance, there are firmware updates. We have to schedule a change window and then update the firmware.

What other advice do I have?

It is good. Working with it is easy. Provisioning is smooth and good. The GUI and everything else is good. You can just do training with Pure Storage and get on with your storage tasks.

Overall, I would rate Pure Storage FlashArray a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Head of presales team at Aptronics
Reseller
Top 5
An extremely stable solution that is easy to maintain and provides amazing technical support
Pros and Cons
  • "We consume less physical storage because of the solution’s deduplication and compression."
  • "It would be nice if Pure had something in its portfolio that provided higher deduplication and compression for backups."

What is our primary use case?

We have our own hosted environment that utilizes Pure. We also use it for customers. We use the solution both internally and externally. We use the tool for data storage and backups.

What is most valuable?

What we had previously wasn't quite working for us. Pure Storage FlashArray gives us the required availability and sufficient performance. We use the secure snapshots for malware protection. We consume less physical storage because of the solution’s deduplication and compression.

What needs improvement?

Pure is not designed to be a backup storage. It would be nice if Pure had something in its portfolio that provided higher deduplication and compression for backups. It would be nice to get specialized backup storage with immutability, multifactor authentication, and very high deduplication and compression without sacrificing performance.

For how long have I used the solution?

I have been using the solution for about five years.

What do I think about the stability of the solution?

It is an extremely stable solution.

What do I think about the scalability of the solution?

We can start with the base array. As we scale on the contract, we get the higher-end controllers. It's a zero downtime upgrade, which is also very nice. We have some large enterprise customers.

How are customer service and support?

The support is amazing.

How would you rate customer service and support?

Positive

How was the initial setup?

The implementation is easy. The time taken for deployment depends on the engineer. Typically, it takes less than one hour. We need one engineer for the configuration. The tool is very easy to maintain. It has no failure rates.

What was our ROI?

The ROI is good.

What's my experience with pricing, setup cost, and licensing?

We have customers who use a three-year or five-year license. We also have customers who use Evergreen.

Which other solutions did I evaluate?

I am also working with Nimble and HPE Alletra. One of the pros of Pure Storage is that it deals with all-flash arrays. It's a lot simpler. The other advantage is the collaboration with Pure.

What other advice do I have?

Overall, I rate the product a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer1341297 - PeerSpot reviewer
MTS - Core IP Engineering at a comms service provider with 10,001+ employees
Real User
Provides ease of management, reduces provisioning time, and is straightforward to deploy
Pros and Cons
  • "The availability and ease of use are the big features."
  • "Larger capacity and more storage ports would be the two things I'd like to see."

What is our primary use case?

We use it for block storage workloads. We don't use a lot of the features on it.

How has it helped my organization?

It has reduced provisioning time. There is ease of management.

What is most valuable?

The availability and ease of use are the big features. 

What needs improvement?

Larger capacity and more storage ports would be the two things I'd like to see.

For how long have I used the solution?

I have been working with this solution for about three years.

What do I think about the stability of the solution?

It has been really stable.

What do I think about the scalability of the solution?

That's the only feature that isn't as good. It doesn't scale as large as some of the competitors, but they have started to make them bigger.

We probably have a dozen or so admins who use it, including me. I take care of its maintenance. It is pretty light in terms of maintenance.

It is being used extensively. We'll be increasing its usage. I'm on the networking side. Our IT group is a pretty heavy user too. Both of us will be increasing its usage, but their scale is a little bit bigger than ours.

How are customer service and support?

I would rate them really high. On a scale of one to five, I'd give them a four.

Which solution did I use previously and why did I switch?

Dell EMC and NetApp would be the two big ones that we used before. We switched because of the cost and the ease of use. Those are the two big ones. In terms of the cost, a lot of it was just introducing a second vendor.

How was the initial setup?

Its setup was really straightforward. It took about half a day. It is pretty quick. All the cabling and facility stuff is usually the longest part.

What about the implementation team?

We had the vendor do most of it. It is like a team, and there is usually one installer guy. Our experience with them was great. Our account team with them is really good. 

What other advice do I have?

Its setup is easier than you think. It is a pretty straightforward deployment.

They have been correcting a couple of things. One of them was that they didn't really scale that large. So, we had to deploy a lot of arrays. They have started to make them bigger now. In addition, until recently, they didn't do a file on the FlashArray. Now, you can share files on it. They recently implemented that, but we haven't tried it yet.

I would rate it a nine out of 10. It does everything we wanted to do.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Systems Engineer at a tech services company with 1-10 employees
Real User
There are no bugs, it just works and it's stable
Pros and Cons
  • "Technical support has been amazing."
  • "A minor issue that comes to mind is that, every once in a while, a hard drive will go bad."

What is our primary use case?

We make use of the solution primarily for storage and DR replication.

We use the most recent stable version, as the latest one is still in a beta stage and too new to be employed.

What is most valuable?

V-Vault is pretty new and its implementation is superior to that offered by nearly any vendor. It's easier to configure than most others and to import the V-Vault. A separate working machine is not required. 

What needs improvement?

I can't think of too many features that need improvement. There are no bugs, it just works and it's stable. The graphical interface is perfect and really simple. Someone who understands storage can figure it out within a couple of minutes. There are really no drawbacks.

The only minor issues that come to mind are that, every once in a while, a hard drive will go bad. Also, the solution should be cheaper.

For how long have I used the solution?

I've been using the solution for the past 10 years. 

What do I think about the stability of the solution?

The solution is stable. It's superb. We've done upgrades in which multiple controllers were involved and, while changing from one model of the array to another, a single controller was removed. It is swapped out and a new one introduced. Once it's stable they proceed to the next one. We have never experienced an outage in any of the three companies in which I've employed the solution. Even when the controller went down, the arrays remained up.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

Technical support has been amazing. I have yet to meet or talk to anyone who is not super knowledgeable. The only time I entertained any doubts, whatsoever, is when V-Vaults first came out. Certain people were not very familiar with it, but this was short lived. As we were extremely early adopters of V-Vault, training was provided fairly quickly. While the general tech support was not up to snuff, within a month or two they were all trained. Since then, there have been no issues to report. 

Which solution did I use previously and why did I switch?

In this company we used an IBM V 7000 and in a previous one, an EMC VMAX.

When comparing the solution to an EMC array or an IBM B7000, both of which I've used, Pure Storage FlashArray is light years ahead of everybody else. I've used a variety of these solutions and many of them are very complicated. 

How was the initial setup?

Only two weeks ago we set up a new solution in a new location that we're building. It's pretty straightforward. There are certain internal matters that only the vendor can handle. But, that's fairly common with most good storage arrays. Besides this, it's really easy. The vendor is really simple to work with. One need only provide him with a list of the IP's he uses for management and replication. 

I did not do the initial storage myself, as I'm in Chicago and it is handled in Omaha, Nebraska. I did have to coordinate everything, however. We were sent a form to fill out with the name and IP use. At this point, the arrival of a technician is scheduled, who asks where the rack should be placed. At this point, it is racked, cabled up and all the initial IP configurations are introduced. This is the point at which the person can take over and start carving out the ones he wants or creating the V-Vault, should he so desire. The process is really simple.

The technician's visit lasted an hour-and-a-half. I've been doing this for a long time. So, perhaps, it took me another hour to configure everything, although the level of involvement can play a factor. We created two only and a V-Vault. Like I said, it's really easy.

What was our ROI?

The solution absolutely provides us a return on our investment. I've worked with other storage arrays such as one that IBM was promoting to us. It was the company's first attempt at doing an all-flash array and it bore much similarity to Pure Storage FlashArray. It took us a week to get it up and running. We added some development servers and the whole array went down. We lost everything. Such experiences really make one appreciate the stability and thoughtfulness that goes into the engineering and redundancy and scalability of the solution.

What's my experience with pricing, setup cost, and licensing?

You could say that the licensing cost involves a one-time fee, at which point support can be renewed in what I believe to be three-year blocks. As long as a person keeps his support current he can upgrade to the newer version of the array, which can be done once every three to four years.

The solution could be cheaper.

We do not incur additional costs beyond the licensing fee. Something that's really awesome about the solution is that the cost is all-inclusive of the features. There is no need to pay for replication or for any additional features. A person is entitled to employ these when they come out.

What other advice do I have?

In my present company we have around 500 users, but my previous one had closer to 10,000.

In the current company, there are five or six of us that are responsible for overall maintenance and we handle everything. This is in contrast to the company before last in which there were three of us who handled nothing but our four different storage arrays. To be honest, Pure Storage FlashArray does not leave us with much to do. Once it's set up, it just runs on its own and only requires the occasional checkup. It frees us up to do real work.

My advice to others is that this solution is the best available. For someone who's not a storage admin, the support is awesome and help is provided gladly for unfamiliar areas. What's nice about the solution is that it very rarely breaks, which vastly cuts down on downtime. There is much redundancy and support is super proactive. This means that if a part goes bad they will generally know about it before we would. It's such a clean, easy to use, great supportive product. It really frees one up to do other things that are more important.

I rate Pure Storage FlashArray as a ten out of ten, although I would give it a score of 50 were this possible. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SystemAd0ccc - PeerSpot reviewer
System Administrator at a government with 1,001-5,000 employees
Real User
Has high reliability and enables us to have faster access to our data
Pros and Cons
  • "The top-tier support and reliable storage are the most valuable features of this solution."
  • "In the next release, I would like to see file-level encryption."

What is our primary use case?

We use the private on-premise deployment model. Our primary use case of this solution is for virtual machines. We just use it as storage for our vCenter environment.

How has it helped my organization?

It has improved my organization in the way that we have high reliability and faster access to our data.

It has improved our IT organization in the way that we are able to provide systems to our customers quickly and provide high availability and reliability for their applications. 

We are running VMware on Pure. Our main driver was speed. The joint solution has helped our organization through speed of delivery and speed of applications.

What is most valuable?

The top-tier support and reliable storage are the most valuable features of this solution. 

What needs improvement?

In the next release, I would like to see file-level encryption.

What do I think about the stability of the solution?

It's highly stable. It's one of our biggest successes. 

What do I think about the scalability of the solution?

It's been really easy to expand storage with no downtime. It's one of the things we like about it. 

How are customer service and technical support?

Their technical support is great. 

Which solution did I use previously and why did I switch?

We knew we needed to switch to this solution because the industry is going away from spinning disks. We were on spinning disks, and the whole industry is going away from that. 

We are still using IBM but we are not happy with it. IBM has taken old technology and tried to make it new. Pure has started from the ground up and built it.

How was the initial setup?

The integration was straightforward. 

What about the implementation team?

Pure Storage did the integration for us. 

What's my experience with pricing, setup cost, and licensing?

Our costs are around $100,000.

Which other solutions did I evaluate?

We also evaluated Nimble, EMC, and HPE 3PAR. We ended up going with Pure because of the architecture, speed, and support.

What other advice do I have?

I would rate it a ten out of ten for its reliability, speed, and support. The support is awesome.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Systems Architect at a financial services firm with 10,001+ employees
Real User
Cost, rate per terabyte, and speed is why we chose Pure Storage.
Pros and Cons
  • "It's actually very stable"
  • "The initial setup was really straight forward."
  • "Cost, racial per terabyte, and speed is why we chose PureStorage. It was no brainer."
  • "Before we used Pure Storage it took 93 days of employees who run the database to back up and restore databases. The scale of deployment basically went from several days to a few minutes."
  • "A three wave application or multi wave application synchronization would be an improvement."

What is our primary use case?

Our primary use of Pure Storage was for a data virtualization project using Belfrics. We needed the latency that would be required for the project.

The analytics that we gather is used for just one environment (which is big in the banking industry). Production wise, it's running Oracle. Performance wise, it's basically running enterprise applications.

How has it helped my organization?

Once the project was enabled with data persuasion and we had Pure Storage behind it, there was a lot of saving storage. Before we used Pure Storage it took 93 days of employees who run the database to back up and restore databases. The scale of deployment basically went from several days to a few minutes. 

What is most valuable?

Infrastructure as a base is important, but the end game is to have the DevOps pipeline, which is the most valuable feature. 

What needs improvement?

A three wave application or multi-wave application synchronization would be an improvement. 

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The company started off with a small chunk of the product. Now they have moved up to where Pure Storage became the direct responder in our Australian office, they said it was very stable on their end.

We have a capital of storage with EMC, our previous solution. The fact that Pure has a petabyte of storage means that Pure Storage will become a de-facto standard in all the global organizations.

How is customer service and technical support?

We don't use the tech support, but we have an in-house engineer in one of our offices.

How was the initial setup?

The initial setup was really straight forward.

Which other solutions did I evaluate?

We needed to choose a new investment because our solution couldn't do data provisioning very quickly. The main solution that the bank normally had was EMC. We looked into HP, IBM, and Pure Storage. But, cost, rate per terabyte, and speed is why we chose Pure Storage. It was a no brainer.

What other advice do I have?

Latency defines everything.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Download our free Pure Storage FlashArray Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
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Buyer's Guide
Download our free Pure Storage FlashArray Report and get advice and tips from experienced pros sharing their opinions.