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Senior Site Reliability Engineer at a tech vendor with 5,001-10,000 employees
Real User
Empowered by flexible configuration and seamless management
Pros and Cons
  • "Pure Storage FlashArray simplifies maintenance and management with its intuitive GUI, making storage allocation and other processes easy to understand, even for beginners."
  • "Enhanced documentation and beginner-friendly guidelines would benefit users with less configuration experience."

What is our primary use case?

We use our Pure Storage FlashArray system for all storage allocations and management tasks, accessed through its standard graphical user interface.

My team is responsible for operating and maintaining our storage applications, including hardware replacement and vendor coordination with Pure Storage. The implementation of Pure Storage FlashArray has been successful due to its reliability and user-friendly interface, which has minimized disruptions and allowed for efficient workload management.

How has it helped my organization?

Pure Storage FlashArray's single pane of glass simplifies administration, particularly for testing, offering benefits for all users.

The system's wide range of configuration options allows for the use of various products and adaptable cost structures for different storage scenarios. Pure Storage also presented opportunities for business growth and expanded access, with the primary benefits being its performance and user-friendly interface.

What is most valuable?

Pure Storage FlashArray simplifies maintenance and management with its intuitive GUI, making storage allocation and other processes easy to understand, even for beginners. This ease of use is a significant benefit throughout the entire implementation process.

What needs improvement?

From my limited experience with Pure Storage FlashArray, I haven't encountered any significant areas needing improvement. However, enhanced documentation and beginner-friendly guidelines would benefit users with less configuration experience.

Buyer's Guide
Pure Storage FlashArray
September 2025
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
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For how long have I used the solution?

I have been using it for almost three years.

What do I think about the stability of the solution?

I would rate the stability of Pure Storage FlashArray eight out of ten.

What do I think about the scalability of the solution?

Pure Storage offers a wide range of configurable products that can help expand our infrastructure to suit various scenarios, providing business growth opportunities.

I would rate the scalability of Pure Storage FlashArray eight out of ten.

How are customer service and support?

Customer service is quite good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

At the time we were moving to Pure Storage FlashArray, we were also  using  vendors like Dell EMC and Hitachi. I'm not clear why the business chose Pure Storage as well for the storage deployment, as I am more into the administrative and supporting side.

What other advice do I have?

I would rate Pure Storage FlashArray eight out of ten.

We have deployed Pure Storage FlashArray in various data centers across multiple countries and testing environments. We have over 1,000 users in our organization.

Pure Storage FlashArray requires maintenance to avoid issues.

I recommend Pure Storage FlashArray due to its simplicity and attractive features. There's no particular reason not to recommend it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Works at a comms service provider with 1-10 employees
Real User
We have critical applications running on the solution without any noticeable impact on performance
Pros and Cons
  • "Deduplication is an excellent feature. I also like the NAS and support."
  • "The latest release contains bugs that shouldn't be in a production environment. Two incidents impacted our client, including hardware-related bugs. They need to be more cautious in testing before they release."

What is our primary use case?

I use Pure Storage for multiple clients. One is a client related to postal services. We are using a database to manage six petabytes. 

How has it helped my organization?

The main benefit of Pure Storage is performance. We have critical applications running on FlashArray without any noticeable impact on performance. I can immediately see the difference between Pure Storage and the other arrays I've used. 

It has optimized the storage footprint, delivering savings to our clients by drastically reducing the cost of infrastructure and maintenance. 

What is most valuable?

Deduplication is an excellent feature. I also like the NAS and support.

What needs improvement?

The latest release contains bugs that shouldn't be in a production environment. Two incidents impacted our client, including hardware-related bugs. They need to be more cautious in testing before they release.

For how long have I used the solution?

We have used Pure Storage for two years.

What do I think about the stability of the solution?

I rate Pure Storage FlashArray nine out of 10. We have reduced downtime by 30 to 50 percent. 

What do I think about the scalability of the solution?

We can upgrade Pure Storage without any latency problems.

How are customer service and support?

I rate Pure Storage support. The response times are good, but they use third-party support. They come and work on hardware issues. Support is available when a client needs it. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have worked with EMC and IBM arrays. Pure Storage is simpler to manage than other arrays. If you already have an array but you don't have the budget for Pure Storage, I wouldn't recommend migrating. 

Pure Storage FlashArray isn't completely flash. It's a semi-hybrid that combines SSDs and SAS disks. IBM's flash array is also good in terms of performance. Pure Storage and IBM have comparable conformance. 

How was the initial setup?

We had some complications configuring the NAS, and some features did not work for our environment. We achieved ready integration in one domain, but we had two domains in NDRRS. The deployment took less than a day, but we had to complete all the prerequisites. If you are using NAS, you must implement many things before configuring it and working with other teams. It takes maybe a week to complete the array configuration and bring it into production. One person is enough, and Pure Storage doesn't require maintenance.

What other advice do I have?

I rate Pure Storage FlashArray nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Pure Storage FlashArray
September 2025
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
reviewer1710603 - PeerSpot reviewer
Infrastructure Systems Team Lead at a manufacturing company with 10,001+ employees
Real User
A highly scalable and affordable solution that simplifies operations and reduces power consumption
Pros and Cons
  • "The tool has reduced our power consumption."
  • "If we suddenly dump large amounts of data onto the storage system, it takes a while to process it."

What is our primary use case?

We use the solution for virtual machine storage. Any virtual machine that we run is stored in Pure Storage. Everything from databases to applications runs off it.

How has it helped my organization?

The product provides ease of management. It has a lower cost of ownership. The tool has reduced our power consumption.

What is most valuable?

We use the metro cluster. It is very intuitive and easy to set up. The data reduction technology is pretty good. We see quite a good reduction in our data. It’s probably in line with other vendors. The performance is excellent. As a storage platform, the solution has been good and very reliable. It's quite difficult to find anything negative to say about it.

What needs improvement?

There should be improvements in internal data management. If we suddenly dump large amounts of data onto the storage system, it takes a while to process it. The vendor has said that it would be fixed in future releases.

For how long have I used the solution?

I have been using the solution for 20 months. I am using the latest version of the solution.

What do I think about the stability of the solution?

I rate the stability a ten out of ten.

What do I think about the scalability of the solution?

The scalability is excellent. I rate the scalability an eight out of ten.

How are customer service and support?

The support is okay.

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment process was very straightforward. It was up and running in an hour. We need two engineers to maintain the product.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable. We don’t pay to license any of the features. I rate the pricing an eight out of ten.

Which other solutions did I evaluate?

I also use Dell EMC and XtremIO.

What other advice do I have?

We do routine upgrades. It’s not that often. It happens every six months. I will recommend the tool to others. Pure Storage has simplified our operations and released our engineers to do other functions. Overall, I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
John_Sweet - PeerSpot reviewer
Sr. Storage Engineer at Charles Schwab
Real User
An easy-to-use and scalable tool for database storage
Pros and Cons
  • "Pure Storage FlashArray is simple and easy to use. It offers protection when removing devices. It has the ability to undo deletes."
  • "I would like to see additional features like performance monitoring, configuring alerts, and the customization of alert thresholds."

What is our primary use case?

The tool provides storage to new servers and maintains provision storage volumes like creating new servers for Windows and Linux, which are the system administrations of the storage system.

How has it helped my organization?

We have hundreds of servers that use the tool for the storage of Oracle and SQL databases. It also provides tier-one storage for systems and production servers.

What is most valuable?

The tool is simple and easy to use. It has neat features like protection from device removal. Moreover, you can undo the deletes. The solution is easy to work with and not as complicated as CAC.

What needs improvement?

I want to learn more about command line usage which I have not explored much yet. However, there are many automated solutions for repetitive tasks. I would like to see additional features like performance monitoring, configuring of alerts, and the customization of alert thresholds in the next release.

For how long have I used the solution?

I have been using Pure Storage FlashArray for the past three years.

What do I think about the stability of the solution?

I would give a nine out of ten for the stability of the tool.

What do I think about the scalability of the solution?

I would rate the scalability of the tool as nine out of ten. The solution is very scalable. There are 12 users of the tool in our organization. We have no plans to increase the current usage unless we merge with another company.

How are customer service and support?

I would give a ten out of ten for the technical support of the tool. The solution has got good support and has always been able to help us.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have previously used EMC PowerMax. I chose Pure Storage FlashArray because it was of lower cost. Also, we wanted to keep competition between the vendors.

How was the initial setup?

The implementation of the tool is straightforward.

What was our ROI?

The company must be having ROI but I am not sure since I am not involved in strategic decisions. I do not have access to the metrics to analyze the ROI.

What's my experience with pricing, setup cost, and licensing?

I would rate the solution a nine out of ten. I am using the latest version of the solution and it is deployed on-premises. The tool is easy to implement and does not require much training. Moreover, it has good support.

Which other solutions did I evaluate?

I would rate the pricing of Pure Storage FlashArray a five out of ten. It is expensive but not too much.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ricky Winandityo - PeerSpot reviewer
IT system infrastructure manager at Anabatic Technologies
Real User
Easy to use with good support but is too expensive
Pros and Cons
  • "The solution is very reliable."
  • "It is a bit expensive."

What is our primary use case?

We primarily use the solution for storing data for applications. 

What is most valuable?

The user interface is very good. It is easy to navigate. 

The deployment is very easy.

It is scalable.

The solution is very reliable.

Technical support is helpful. 

What needs improvement?

The pricing could be better. It is a bit expensive. 

For how long have I used the solution?

I've been using the solution for three or four years. 

What do I think about the stability of the solution?

It's a stable, reliable product. It isn't buggy or glitchy. It doesn't crash or freeze. I'd rate the stability nine out of ten. 

What do I think about the scalability of the solution?

It is scalable and easy to extend. I'd rate the stability nine out of ten. It's very easy. 

We have about four engineers using the solution. 

We increase the storage capacity, however, it depends on the future application usage. 

How are customer service and support?

Technical support is very good. They are helpful and responsive. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've also worked with Dell, which is a bit harder to set up. 

How was the initial setup?

The setup was very straightforward. It's very easy. We find it even easier to set up than Dell. The deployment takes about a few hours or so. You mount it on the rack and power it up and do some configurations to set it up for storage. 

What about the implementation team?

We were able to handle the setup ourselves with the help of a local partner. 

What was our ROI?

I haven't looked into ROI. It isn't part of my scope. 

What's my experience with pricing, setup cost, and licensing?

It's a costly solution. It is not cheap. 

There is no subscription fee. There is just one initial fee.

What other advice do I have?

We are using an older version of the solution, not necessarily the latest. 

I'd rate the solution eight out of ten. I would recommend the solution for its capabilities, however, the price is too high.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Alfadel Alharthy - PeerSpot reviewer
Infrastructure Services Manager at NAMA
Real User
Effective provisioning, helpful support, and reliable
Pros and Cons
  • "The most valuable features of Pure Storage FlashArray are the management view of the solutions, ease of provision, and deprovision, it is fantastic."
  • "I would like a feature to integrate with external or cloud solutions. For example, if I want to use this storage for a backup from the cloud, I want to have integration with the cloud vendors, such as Microsoft, Oracles, or Amazon. It could be available as an API to allow seamless integration. Additionally, the solution could improve by having native integration with a cloud provider, such as VMware or Microsoft, this would reduce the need to use third-party solutions to complete the task."

What is our primary use case?

We use Pure Storage FlashArray because of the increased demand for high IOPs for some of our internal applications that were required to read and write in faster sway. 

How has it helped my organization?

This solution helped our organization a lot to increase the performance of reading and writing in the storage itself.

Our business is in the utility functionality where we are creating and maintaining IT service for our utility sector. We are an electricity and water company where we are consuming a large number of bandwidth regarding the bill cyclings, read and write from the meters in the fields. All of this data is stored in the same storage. Pure Storage FlashArray has helped us to improve the reporting and the billing cycle.

What is most valuable?

The most valuable features of Pure Storage FlashArray are the management view of the solutions, ease of provision, and deprovision, it is fantastic.

What needs improvement?

I would like a feature to integrate with external or cloud solutions. For example, if I want to use this storage for a backup from the cloud, I want to have integration with the cloud vendors, such as Microsoft, Oracles, or Amazon. It could be available as an API to allow seamless integration. Additionally, the solution could improve by having native integration with a cloud provider, such as VMware or Microsoft, this would reduce the need to use third-party solutions to complete the task.

For how long have I used the solution?

I have been using Pure Storage FlashArray for approximately three years.

What do I think about the stability of the solution?

I have found Pure Storage FlashArray to be stable.

What do I think about the scalability of the solution?

Pure Storage FlashArray is scalable. However, I think we are reaching the maximum for the current version of the storage. We are looking for the advanced version, which is the X2 model.

We are a large company and the total number of end-users that are using the solution is approximately 3,000.

We are using Pure Storage FlashArray extensively in our organization. We use it for everything, such as binaries and databases. We plan to increase usage in the future.

How are customer service and support?

When we set up the solution we did not require a lot of support from the teams. The good thing about the support is they can access and upgrade the framework and all other aspects. However, the account managers from Pure Storage are not communicating very well with us. We want to talk to them about what features should be used, use cases, best practices, and other technical discussions. Additionally, we would like to know about the new features, the introduction of new technology in the storage itself. 

It would be nice if they could communicate this information to us.

The support is very good. They always call us for technical upgrades and firmware. If we have any issues they log in and we open a session for them, and they help us. The only issue is the time zone difference between our time zone and their time zone.

I would rate the support from Pure Storage FlashArray a five out of five.

How was the initial setup?

Pure Storage FlashArray was straightforward and easy to set up. The full process took approximately two weeks.

I rate the initial setup of Pure Storage FlashArray a four out of five.

What about the implementation team?

We used a combination of implementation assistance. There was a remote team from Pure Storage and a local team from a general local partner that helped us.

There were three people who did the handling of the deployment. The management of the solution is completed by only one of our teams, only they can handle everything in the installation. There are engineers and architects that are part of the team.

What's my experience with pricing, setup cost, and licensing?

The price of the solution can be a bit expensive. There is an additional fee for support.

Which other solutions did I evaluate?

We were looking for a FlashArray solution, and at that time we compared the other products in the market. I found that Pure Storage, is a company that focuses only on storage and they are very specialized in this area. I tested the solution, we did a BOC for six months. After we did all the tests for all the scenarios for six months, we were very happy to move to the Pure Storage FlashArray.

We evaluated HP, EMC, and Oracle solutions.

The feature that impressed us with Pure Storage FlashArray was its ease of use and simplicity.

What other advice do I have?

I would recommend this solution to others. It is very simple to use. Many people are looking for a solution from an engineering perspective, they want something very easy to use and that everybody can use it. They want a solution that does not require an expert engineer to operate it. A normal engineer can manage and handle it with ease. Reporting is very good in the storage it gives you an overview of everything, and it is very easy to provision, deprovision, especially when you have a cloud environment. It is easy to provision and deprovision when you have customers.

I rate Pure Storage FlashArray a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2584662 - PeerSpot reviewer
Storage Administrator at a logistics company with 10,001+ employees
Real User
Top 20
Makes storage management and provisioning easy
Pros and Cons
  • "The best feature is that it is easy to learn and use. We can easily do various tasks related to storage provisioning."
  • "The speed can always be improved."

What is our primary use case?

We use Pure Storage FlashArray for storage provisioning.

How has it helped my organization?

The single pane of glass is good for management. It has improved our company, but I have been working with this solution for only six months, so it is hard to measure the improvement. However, I know that our usage has only increased. We recently purchased two more models, so my company must be seeing some benefits in continuing with this product.

What is most valuable?

The best feature is that it is easy to learn and use. We can easily do various tasks related to storage provisioning. We do not have to struggle.

What needs improvement?

The speed can always be improved.

For how long have I used the solution?

I have been using Pure Storage FlashArray for six months, but my organization has been using it for about five years.

What do I think about the stability of the solution?

It is very stable. I would rate it a nine out of ten for stability. It has helped us with uptime.

What do I think about the scalability of the solution?

It is scalable. I would rate it an eight out of ten for scalability. The upgrades are easy.

The whole organization is using the storage, but we have only five people on the storage team working with it.

How are customer service and support?

We are facing some issues and working with their support to resolve them. Their support is good. We have an account manager, and we can easily raise a case. They also have a good knowledge base.

How would you rate customer service and support?

Positive

How was the initial setup?

It is easy to deploy. It does not require any maintenance from our side.

What other advice do I have?

I would recommend Pure Storage FlashArray. I would rate it a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1860756 - PeerSpot reviewer
Storage Specialist at a healthcare company with 10,001+ employees
Real User
Mature, robust, and quick to deploy
Pros and Cons
  • "It worked flawlessly."
  • "In the configuration, which we brought in or tested it in, it has a very limited config as far as the array goes. That said, it still did more than our anticipation."

What is our primary use case?

This solution has been part of a POC. We've been evaluating the solution. 

How has it helped my organization?

We went through many renditions of testing with a full load. Even if we pulled a controller out, there was just a blip of response, and it was still extremely acceptable within the limit of what we would consider acceptable - and we're talking about one millisecond here.

What is most valuable?

This code was mature. We found the hardware to be extremely robust. 

It worked flawlessly.

The deployment was fast. 

The plugin for the ESX, the VMware, was great. That integration is just perfect. They're enhancing it all the time, from what we can tell, so it works flawlessly.

Support is excellent. 

It was a very good proof-of-concept experience.

What needs improvement?

In the configuration, which we brought in or tested it in, it has a very limited config as far as the array goes. That said, it still did more than our anticipation. 

It's going to be a hard one to manage. They have most of what we were looking at, including some things that we're looking at down the road. The growth on this particular array is almost unlimited for most shops. I would say they still need more enhanced speed, however, that's always a thing with storage.

For how long have I used the solution?

I've used the solution for six months. 

What do I think about the stability of the solution?

The stability and reliability are excellent. I would rate it nine out of ten in terms of stability.

What do I think about the scalability of the solution?

The scalability was great. I'd rate it nine out of ten overall. 

We have 20,000 people who were virtual machine users that were just on the test load. 

There is potential to increase usage in the future. That said, it's not up to me right now. We're working with the vendor. 

How are customer service and support?

They have very good technical support. The support model was great. They usually had things resolved in under four hours. Service is very fast.

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment is easy. It was implemented in 15 minutes, including SNAP policies. The process was extremely fast.

It required two people to set up the solution. 

We had the whole thing up and running in 20 minutes and probably was done in an hour for everything, including end-to-end connectivity and having ES6 running on it. 

What was our ROI?

We have witnessed an ROI while using the solution. 

What's my experience with pricing, setup cost, and licensing?

The pricing is okay. It's somewhere in the middle. I'd rate it five out of ten overall. 

What other advice do I have?

We are using an all-flash X-series deployment. 

I'd advise people to test it and give it a try. They need to pay attention to their data reduction rate while doing so. 

I'd rate it nine out of ten overall. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Pure Storage FlashArray Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
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Buyer's Guide
Download our free Pure Storage FlashArray Report and get advice and tips from experienced pros sharing their opinions.