Pure Storage FlashArray Reviews

The setup was extremely simple. 

The solution offers amazing performance. The speed and reliability of their flash arrays are great. In terms of flash storage, they're on it. The performance is there.

Their evergreen solution is probably the most needed in any industry. Especially today in unprecedented times and supply chain issues, their evergreen solution is amazing. 

Whenever we come out with a new feature for our system, we just swap out the storage controller. We don't change anything on our desk and we get the new features. That evergreen approach in your third year costs you nothing. 

It's a great company, great solution. They're dominating in their space for a good reason.

Even their management, their interface, is just the best in the industry. 

The solution can scale.

They're in a continuous act of improvement with a continuous delivery state. Everybody should be following their model right now. We are so impressed with Pure that even as we are an M&A-based company, if we acquire another company, Pure is automatically selected to be the storage that's going to replace whatever they have if they're not already using it. We have no complaints about how they run things.

I can't see where they can make anything better, unless, of course, they lower their prices even more. Even so, it's not so expensive. Even at the price point that they have right now, no one's complaining. 

The solution is very stable. Its performance is amazing. There are no bugs or glitches, it does not crash or freeze. 

The scalability is right there if you need it. It's instantaneous. You add another roll of flash right in there. It's literally plug-and-play. That flash becomes online and immediately available. You couldn't ask for a smoother experience. It's just been amazing.

We have 19,000 employees and 3,000 employees from a corporate level. There are about 4,000 different businesses functions that all run their products off of these solutions that we provide from IT.

We've never really had to call tech support for this product as we haven't had any issues. I attribute that to these guys paying attention to everything, every single detail, to make sure that their product is seamless.

We used to use IBM XIV.

We migrated from IBM XIV into Pure Storage FlashArray and we did that migration ourselves. Due to Pure Storage's professional services, we did an entire migration in under 30 days, which was unprecedented for a company this size and we did that without impacting business. 

Nobody was taken down, our stores were still running, our warehouses were still shipping. However, the entire time, this was the equivalent of basically moving the basement from underneath your house, while you are sleeping and replacing it with one we wanted. The process was amazing.

We use one person to handle the maintenance. There's a backup to them if we need to have something covered, however, they've not had to do anything with the storage. One person might look at it one hour out of the week to make sure we're doing fine.

We were able to do our migration due to the brilliant people at Pure Storage. We worked through all of it together. It was an amazing setup experience. 

There are true cost savings with this product. If you're an OPEX-adverse organization the cost per period is just really low. We were paying $90,000 per period with IBM and we have 13 periods. We went to Pure Storage and now we're doing $38,000 per period - and yet we have the highest performance here. Pure Storage will give you savings.

We entered into a partnership with Pure Storage.

I'd rate the solution at a ten out of ten.

The core use for us is to test development.

Simplicity and reliability are the most valuable feature of Pure Storage FlashArray.

It would be good to have metrics of the box's performance so we can see what it delivers, but currently, I can't see what it's actually doing—things like CPU and how it's coping.

For the next release, I would like to improve on certain functionality. They have a thing called SafeMode. So, I'd like some kind of SafeMode Manager because the SafeMode is a good feature, but it's very basic in its functionality.

I have been using this solution for three years. We have the I3 and I2 versions.

So far, it's been faultless. It is a stable solution. 

For us, it is a scalable solution. Traditionally, with Pure Storage FlashArray, there has been a problem with scale at the high end, but that's not us anyway. So, it's not something that concerns us.

It's probably around 150 users in my organization. 

I have spoken a lot to technical presales, and it's been fantastic.

The reason my company decided to use Pure Storage FlashArray rather than something else was the simplicity and proper simplicity of the solution. 

The initial setup is easy. 

It's not cheap. It's priced higher than the market.

I would definitely recommend using the solution. Overall, I would rate the solution a ten out of ten because the team is great, and it simply just works.

Pure Storage is located in manufacturing plants. Basically, we have VMware clusters and those clusters are supported by Pure Storage, and those clusters are intended to support those manufacturing plants.

The product cheaper compared to other solutions concerning the technology that they are using. They have excellent rates of deduplication and compression. To offer 20 terabytes of storage, we just need maybe five terabytes of physical hardware. That's great. At the time, there was a notable difference as it was the only vendor with those numbers in terms of deduplication and compression in real-time.

Today other vendor software offers something similar, however, when it was just Pure, it was the best thing. I want to check again, however, usually, we use the Gartner charts to make decisions and start looking for different vendors and maybe the vendors we want to test. At the time, Pure was the leader in every aspect in terms of flash arrays and deduplication and all of that.

I don't really have complaints about the solution. It works really well. We are using Pure for something simple, which is just running a small VMware firm. That's why I don't have any other impressions. It works and I'm happy with it. I don't have any problems with the storage we have.

I’m not sure if there are features missing. I'm the one who chooses the technology; however, after the implementation, I don't have too much contact. I'm not in the operations, I'm not working with the console, creating or putting up a launch. I'm not doing that kind of operation work, so I'm not sure what might be missing.

When we start having some issues with transformer attacks and security threats, I had to contact Pure to ask about software patches. With other vendors, they contact us immediately. They would say, "Hey, we had these vulnerabilities. We need to install these patches, and this is super urgent. And we need to do it now." Yet, with Pure, in a couple of situations, I can remember we tried to go to them and send an email or open a support case to ask them, "Hey, I'm pretty sure you are aware of these threats. Are there any patches or updates available, so we can protect those systems?" There were patches available, however, for some reason, we had to ask. It was not proactive communication.

I want them to initiate contact and have automatic requests for their clients to get the patching. Especially if there are critical security issues. I would expect them to contact us immediately and tell us, "Hey, we identify the security threats, and let's plan together how to implement the security patches or whatever is needed to secure systems."

I've been using the solution for a couple of years. 

It is stable. We only had one issue during the last two years and the support team was able to help us really fast. For the most part it is reliable and the performance is good.

The solution is scalable. It's modular. You just need to put additional two unit expansions, and that's it.

The data storage is supporting a manufacturing plant. In the end, a lot of people are using those systems. I cannot say a number, however, there is a lot of people. There are probably more than 1000 per each side, considering the 24/7 roles.

Technical support was good. We’ve contacted them multiple times and they were great. They have been helpful every time.

It’s easy to set up and support is excellent. The administration console is super easy to understand and extremely intuitive. Even if you are not a storage expert, you can easily understand what you are doing. I like it - it's not complex at all.

We are just customers.

We have two different deployments. One is located in a big data center, and another two are in smaller remote data centers.

We have multiple data centers. We’re a manufacturing company and we need to keep a physical footprint in almost all our manufacturing plants and some of the branch offices. We try to put almost all of our workloads in the cloud, however, if there's a reason like latency or security or some stuff that prevents us from using the cloud, then that is when we put those systems in local data centers.

I’d advise potential new users to be careful during the scoping phase as some things will take up more room than you might anticipate or be hard to compress. Since this solution uses compression and deduplication, if you have a lot of databases or media files like videos or images, or that kind of information, it is not great when you try to compress and deduplicate. 

We have had some issues with that. One POC was supporting a call center, and this call center is recording the agents' screens as well as the audio of those calls.

That kind of information is extremely bad when you try to compress it. That's why, on that specific storage example, we had capacity issues. That specific application was eating almost all the storage. If you have different information, like application servers, a lot of repeated operating systems, if you have a hundred windows running on precisely the same version, that's great for deduplication and compression. That's something that the pre-sales team from Pure can help with; however, it is important internally to identify all those workloads as that could modify a lot, including what is the result in terms of the estimation of capacity required.

I’d rate the solution nine out of ten.

We are in the health industry and use this product for block storage. We have VMware hosted on our Pure FlashArrays and we have a Citrix environment. We also have Oracle running as our SQL database. Our VMs run from Pure.

We have also done a couple of PoCs with the Blade solution for using the file share system.

One of the requirements from our developers and test and development team is that from time to time, they want to clone the production environment. We are able to accomplish this within seconds, using a script. This is one of the best parts that I have seen. This feature is not available with other storage solutions.

Performance-wise, it is giving us a very good result.

We are happy with the data compression and deduplication capabilities.

The interface is user-friendly and very easy to use.

Taking a snapshot and cloning data is very easy to do. We can create a script and it will clone the environment. Similarly, we can replicate the environment from one site to another site, and we can restore the environment where we choose.

The management features are well organized and they have a very good dashboard. For example, I can see all of the utilization and it has port monitoring capabilities. With other storage vendors, multiple tools are required for this, and there is an additional charge.

Data reduction is an area that needs improvement. There is a garbage collection service that runs but during that time, system utilization increases.

Integration with VMware tools can be improved.

The reporting can be better.

We have been using Pure Storage FlashArray for between five and six years.

This is a very stable product and we haven't had any downtime. We use this product extensively and I have seen that we have a 90% I/O load in our environment.

This is a flexible system that is easy to scale.

We initially purchased two FlashArray systems. One of them was small or midsized, and the other was high-end. Then, later, we started upgrading. As per the Everygreen contract, we get free upgrades. Every three years, we get a new controller upgrade, free of cost.

We have also upgraded our capacity and now everything is on the X series. We have four FlashArrays in total and all of our database users are connected to them. The infrastructure and database teams are directly involved with it.

The response from the technical support team is very good. We have not found any difficulties with their ability or engagement.

We have worked with solutions from HPE, IBM, and Hitachi. We don't work with any of these vendors now. We switched because Pure storage is much easier to manage. It is also more stable and it is very easy to work with.

For example, there is no shutdown procedure. If you want to power down the environment then you just unplug the power and that's it. Once you reconnect the power, it is up. With legacy storage, there is a shutdown procedure. You have to shut down the host, then the SAN switch, then the storage.

With legacy storage, there is also a procedure to bring it up. You have to power up the enclosures, then the controller, then the SAN environment, and then the server. We had to follow a long set of steps with more dependencies.

After a power outage, the storage devices from the other vendors did not always come back online. For example, we implemented a PoC with the IBM FlashSystem and a power outage occurred. The management tool crashed and did not come back up. We had to wait for IBM engineers to come and fix the issue. Whereas, with Pure, when the power came back on, the system came back online immediately.

The other storage systems were not as user-friendly. For example, I had a Hitachi G600 and I wanted to extend the block capacity. I had to spend between 30 minutes and one hour to complete it. It's quite complex. With Pure, that would be taken care of in seconds by going to the console, selecting the volume, and performing the reset.

The initial setup is straightforward and very easy.

The day that we received the box, we unpacked it, racked it, and configured it. The next day, we were able to utilize it for production.

Upgrading the hardware, such as performing a controller upgrade, is a seamless process. We are planning to do a major upgrade and it will be done on the fly.

We engaged Pure to assist us with our implementation, and our experience with them was very good. The technical team came onsite for the deployment. If we have any problems then they will return to our site to help.

Only one person is required for deployment and maintenance.

You can pay extra for Evergreen support, which gives you free upgrades when new features are introduced.

We completed a PoC with most of the leading brands.

My advice for anybody who is considering this product is that I can recommend Pure. We were the first customer for Pure Storage in the UAE. It's stable, reliable, and you can trust it.

The biggest lesson that I have learned from using Pure FlashArray is that it's user-friendly, easy to manage, and very flexible. You can scale out and it's easy to upgrade. The upgrade process is not complex and it can be done on the fly, without any disruption.

My main complaint is that the garbage collection mechanism draws heavily on the resources. They have integration with VMware tools, although they can improve it slightly, and I would also like to see some improvements in the reporting.

We have been using it heavily and all of our people are happy with it. This includes the DBA team. Whenever we have a requirement of it, it's very easy and it can be done within seconds. With our previous storage solutions, we had to spend more time looking into problems and they were not user-friendly.

I would rate this solution a ten out of ten.

We have FlashArray and FlashBlade. We're using FlashArray primarily for VMFS storage tools for the VMware environment.

We have its latest version. It is on-premises, but we operate a private cloud.

We've had different types of storage, and three things of this solution are valuable. The first one is its outstanding performance. The second one is its stability. In the about three years that we've had it, we've had component failures, but we never had a service interruption or any data loss. The third one, which is really critical, is that it is super easy to use in terms of provisioning, storage, and managing the arrays. I'm able to maintain a multi-site environment with a couple of dozen arrays with a single mid-level storage admin.

We do a lot of data replication as well, and the replication features are all easy to set up. The networking controls for setting up interfaces and sub-interfaces are also easy to manage.

We understand that they're thinking about it, but one of the things that would be nice is if they added some basic file-level capabilities to the platform. The idea is that they would run a basic NFS or CIF share from the controllers. FlashBlade is the powerhouse for File and Object storage, but if you don't need all that power, a lightweight file function would make FlashArrays more versatile.

The other thing is multiple key support for encryption. The standard solution encrypts the whole array, but we also have certain tenants that use dedicated LUNs. So, it would be nice if, in addition to just supporting the VMware stuff, we could have a per LUN key. Even better would be interfacing with an external Key Management Server (KMS) so that tenants could manage their keys.

I have been using this solution for about three years.

It is very stable. There are no stability issues. The bugs we've encountered have been nuisances or minor things, such as how some metrics are reported, but there hasn't been anything that has affected our service.

It is very easy to scale. We have about 4,000 users.

They are very good, but we are a large enough customer. We always deal with the same people, so it's not like we're going into the tier one service desk.

We previously used Dell EqualLogic. It was going under life, and it was just a legacy spinning disk with an SSD cache. So, the main reason for switching was just a tech refresh and an upgrade.

It is very straightforward and very simple.

We consume it as a service, and that's actually something we really like, or at least I really like from the technical perspective. That's because it means there is no hassle when we need to upgrade arrays to add capacity. We just interact directly with technical counterparts, and we say, "Hey, we're filling up," and they say, "All right, here's another data pack." They ship it in, and we install it. So, the as-a-service model has worked very well. Given the outstanding data reduction rates, it has improved our profitability because we're selling allocated volumes as part of the cloud service or recovering those costs from our tenants. It is very efficient, but that has offset the premium price. It started out that way, but over time, as we've added capacity, the price per gig has gone down a lot because we have a lot of it.

If you need a high-performance storage appliance that is easy to install and maintain, you pretty much can't go wrong.

I would rate Pure Storage FlashArray a nine out of 10.

Pure Storage FlashArray's overall speed is its most valuable feature.

Pure Storage FlashArray is painful in certain areas, and because of this, in my company, we wish it was made to be a bit more user-friendly, especially in a VMware environment, so that it can be made less of a cumbersome process. I don't know if its less user-friendly nature in a VMware environment is indicative of some of the encryption features and other stuff of Pure Storage FlashArray. Pure Storage FlashArray would just be easier to manage if it didn't have to jump through so many hoops.

I have experience with Pure Storage FlashArray. My company is a customer of Pure Storage FlashArray.

It is a stable solution. As long as you don't accidentally cut the power off in your company, the product remains stable, making it pretty reliable.

It is a scalable solution.

The solution's technical support is good. I rate the technical support a nine to ten out of ten.

Positive

The initial setup of the product is complex.

Pure Storage FlashArray's team had to install the product in our company.

Cost-wise, I imagine that the product's price would probably give you a nosebleed if you were a younger company.

Pure Storage FlashArray is a solution that can be described as a product that functions amazingly fast in terms of speed once it is up and running.

In our company, we only semi-manage the product. Three people who look after server infrastructure, networking infrastructure, and virtual infrastructure in my company look after the product's maintenance.

I rate the overall product an eight to nine out of ten. I wish the product wasn't cumbersome to do certain things and should provide a little more flexibility.

It's a very simple tool to use with extremely low latency and high performance.

Pure Storage FlashArray has improved the performance of applications.

Feature-wise, the solution provides direct flash storage.

Improvement-wise, Pure Storage FlashArray must support real-time incidents. I think that Pure Storage should improve its pricing.

Currently, the solution fails to support file screening. I want to see the solution supporting file screening in the future.

I have been using Pure Storage FlashArray for four years.

Stability-wise, I rate the solution a ten out of ten.

Scalability-wise, I rate the solution a ten out of ten. Presently, five people in my company use the tool.

I rate the solution's technical support a ten out of ten.

Positive

The solution's initial setup process was straightforward.

My company saw a return on investment using the solution as it helped us reduce the time it took to access applications and reduced the space required in our data center.

Pure Storage FlashArray is expensive.

When considering the use of this solution, I suggest evaluating the price and taking into account its performance and potential to reduce the space in the data center. I rate the overall solution a ten out of ten.

Our primary use case for this solution is focused on enterprise solutions, a support solution that needs either performance, reliability or cost. For example, most companies have databases, virtualized workloads, or VDI workloads. So with those kinds of environments like the Block Storage, it is perfect because it switches very well with the cost, performance, and reliability ratio. Additionally, it's easy to deploy to benefit the IT team in the management costs.

We find the ease of usability and setup valuable.

Pricing could be better in comparison to other solutions. The amount of storage the customers receive is approximately 20% higher when you compare it with similar solutions. So it can be a problem when you are positioning the product.

We have been using the solution for seven years as partners and are currently working with the latest version.

The solution is highly scalable, but scalability is sometimes undervalued, but everyone can scale. In the case of Pure Storage FlashArray, our experience with upgrading the capacity only involved changing the controllers. So, for example, if you have 20 terabytes and want to go to 100, you only have to change the controllers when paying for that storage capacity upgrade. You can also include the controllers, and the controllers' upgrade does not impact production. You can do it without stopping, so the upgrade of the machines can start with the smallest to the biggest machine that can deploy up to five petabytes. If you cannot do it smoothly, you don't have to stop production and will not have a disruption.

Our experience with customer service and support has been very good. It is very good even though they are still growing, and they are very responsive to issues. They promise a 15-minute response time and are very good at keeping that promise.

The initial setup is straightforward. Two engineers are usually tasked with deployment.

Our return on investment is good.

The licensing cost is close to zero. Every new function or functionality is included when paying the annual maintenance. Our customers value it because the maintenance is always the same regardless of whether it's the first year, the seventh or the tenth year. Additionally, the products use the same operative system with new capabilities, like ransomware and safe mode. Another thing that is quite nice to have is outstanding performance. They can provide a lot of performance, so there is not a lot of difference. Still, efficiency is something customers value because the compression can be up to twice of the second competitor. I rate licensing costs a ten out of ten.

I rate the solution a ten out of ten. The solution is good but can be improved by improving upgrade prices.