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Storage Solutions Architect at a manufacturing company with 1,001-5,000 employees
Real User
Jul 23, 2017
The price was slightly higher than others but competitive if you consider all the other features that you get from it
Pros and Cons
  • "Performance, deduplication, compression, and fast response time for requests from servers and applications."

    How has it helped my organization?

    Our database administrators had to run some manual process twice a week since the disk performance of our previous storage unit was not able to respond to the requests fast enough.

    This process took approximately four hours and it had to be done manually twice a week by the DBAs. After the implementation, the time to run the process was reduced to minutes and it did not require any manual intervention from our DBAs.

    What is most valuable?

    Performance, deduplication, compression, and fast response time for requests from servers and applications.

    What needs improvement?

    I have not been able to find one yet.

    What do I think about the stability of the solution?

    We did, but it was partially due to our environment. We were running outdated firmware in the HBAs for our HPE Blade Servers and an old version of vSphere that it is not supported by VMware.

    We decided to keep these servers under with the previous storage array to avoid disconnects and system outages.

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    What do I think about the scalability of the solution?

    No, the unit that we bought contains 40TB of usable space and we are using 10TB so far.

    How are customer service and support?

    Technical support is great. They will dive in deep with your team to figure out what is causing the problem for them and find the root cause.

    I wish they could collaborate more with the other vendors internally, instead of us opening cases with Cisco, HPE, VMware, etc.

    Which solution did I use previously and why did I switch?

    We have another platform using spinning disk 600GB 15K RPM SAS drives, but our applications and servers have grown so much that the storage was getting saturated with the requests from the applications.

    We discussed the option to add more SAS disk and memory to the controllers of that array versus buying a Solid State Drive Array (SSDA).

    We concluded that it would be more beneficial for our company to invest in an SSDA, and the results paid off.

    How was the initial setup?

    The initial setup was straightforward and very easy to implement, as long as you have all the information that you need ahead of time.

    For instance, IP addresses, iSCSI IPs and adapters, switch configurations and ports enabled, etc.

    What's my experience with pricing, setup cost, and licensing?

    The price seems fair according to the market. We analyzed multiple All-Flash Arrays (AFA) in the market, but Pure came at the top in many areas.

    The price was slightly higher than others, but competitive, if you consider all the other features that you get from it. I love the Evergreen model to replace any parts after three years with a newer part as part of your support contract. The licensing is based on your capacity.

    Which other solutions did I evaluate?

    We researched other products from Kaminario, NetApp SolidFire, Nimble Storage, EMC XtremeIO, and HPE.

    What other advice do I have?

    I always recommend a company to start with a proof of concept. That way, you can test your applications directly with the unit. It is critical to get a baseline of the before with your current storage array and after with an SSDA or an AFA.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user700146 - PeerSpot reviewer
    IT Architecture & Infrastructure Consultant at a hospitality company with 5,001-10,000 employees
    Consultant
    Jul 11, 2017
    Redundancy and the fault tolerance of the platform are the most impressive.
    Pros and Cons
    • "Redundancy and the fault tolerance of the platform are the most impressive."
    • "The internal garbage collection process has been fixed recently in some OS updates so it is more efficient but that could be just a little better."

    What is most valuable?

    Redundancy and the fault tolerance of the platform are the most impressive. Also, this allows all the hardware and software updates to be completed while the system is completely online.

    What needs improvement?

    The internal garbage collection process has been fixed recently in some OS updates so it is more efficient but that could be just a little better. That’s it!

    How was the initial setup?

    Everything related to the hardware or software update of the system(s) are active with absolutely NO downtime and NO service interruptions.

    What other advice do I have?

    The m50 will be our production machine for a brand new property, we have almost finished building. I can personally state that the Pure Storage Flash Systems are the best built and Pure has the utmost professional customer care. Pure only focuses on Flash and they do it well.

    The FA-450 pushes around 200,000 32k IOPS and with our load, which is not small by any means, we top-out around 50k-60k IOPS. It’s fantastic! We will soon upgrade both boxes to the newer m70 with some added capacity and all of which will take probably 30 minutes to complete.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
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    it_user472458 - PeerSpot reviewer
    Solutions Architect at a non-profit with 1,001-5,000 employees
    Real User
    Jun 29, 2017
    ​Data reduction and compression. Sub millisecond latency.​
    Pros and Cons
    • "Data reduction and compression. Sub millisecond latency."
    • "Had some issues with Purity not being entirely compatible with VMware ESXi."

    How has it helped my organization?

    We tested our VDI environment on this array and it performed flawlessly and boosted the user experience.

    What is most valuable?

    Data reduction and compression. Sub millisecond latency.

    What needs improvement?

    Had some issues with Purity not being entirely compatible with VMware ESXi.

    What do I think about the stability of the solution?

    Had some issues with Purity not being entirely compatible with VMware ESXi.

    What do I think about the scalability of the solution?

    No.

    How are customer service and technical support?

    Very good.We did a PoC.

    Which solution did I use previously and why did I switch?

    We use NetApp because of the variety of protocols it can support.

    How was the initial setup?

    Initial setup was by far the easiest. We racked and stacked the array and were up and running in 4 hours.

    What's my experience with pricing, setup cost, and licensing?

    There is always room for negotiation.

    Which other solutions did I evaluate?

    Nimble and NetApp.

    What other advice do I have?

    Look at other competitor products as well.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user211857 - PeerSpot reviewer
    IT Program Manager at a media company with 1,001-5,000 employees
    Vendor
    Jun 20, 2017
    All updates, upgrades, and hardware work are performed online with no impact
    Pros and Cons
    • "All updates, upgrades, and hardware work are all performed on-line with no impact."
    • "The number of Filesystems is limited, which it is not on the EMC VNX."

    How has it helped my organization?

    It has allowed us increased performance along with massive consolidation of space and power. We went from a two cabinet EMC VMAX to a 12U racked system. Very impressive.

    Compared to Pure Storage, the IBM V7000 has not improved anything yet within our environment.

    What is most valuable?

    The Pure Storage system is, of course, very fast and completely redundant. All updates, upgrades, and hardware work are performed online with no impact. The Pure Storage customer service is by far the best part of the product and organization.

    What needs improvement?

    We have found that the NAS portion of the software has limitations. For example, the number of Filesystems is limited, which is not the case on the EMC VNX. 

    The service team assigned to the project has good, hard-working people, but we are not receiving the kind of care we should receive to get the project done.

    As for IBM, they could increase the maximum storage capacity so more disk shelves can be added.

    What do I think about the stability of the solution?

    There have been no issues with the stability of the Pure Storage solution. By contrast, with IBM we have had performance and spiking issues for which IBM applied a workaround patch.

    What do I think about the scalability of the solution?

    There have been no issues with the scalability for either Pure or IBM.

    How are customer service and technical support?

    Customer Service:

    10/10 for Pure Storage.

    6/10 for IBM.

    Technical Support:

    Pure Storage is excellent, while IBM is only average.

    Which solution did I use previously and why did I switch?

    The IBM V7000 was bought for just NAS and secondary storage and for use as storage for our AS/400 platform. We switched to Pure Storage because of the way the system performs and the fact that it does everything in 32K sizing. The IOPS are high and the support and customer service are exceptional.

    How was the initial setup?

    Setting up the Pure Storage solutions was simple. It took 45 minutes to rack it and get it online. The IBM system was also fairly simple, taking about two hours to rack and get online.

    What about the implementation team?

    Both devices were installed through one of our partners who did a good job.

    What's my experience with pricing, setup cost, and licensing?

    We feel that the pricing is fair and the licensing process was easy for both.

    Which other solutions did I evaluate?

    We evaluated EMC (which we already had), Dell, and HP.

    What other advice do I have?

    The Pure Storage FlashArray is very good. Everything that Pure Storage told me is exactly what we have found to be true. It is the best production and implementation experience I have ever had.

    Regarding IBM, the sales team was great, as was the technical team. I now feel that EMC VNX and NetApp are both better NAS systems. If I had to do it over again, I would stay with the EMC VNX for NAS.

    We have not had a good experience with the IBM device. The installation and service were very good. However, the services to help us migrate our NAS data from an existing EMC VNX system have failed once already due to ACL permissions issues, specifically on how the V7000 NAS works. I have had to involved IBM Global Support by actually contacting high-level VPs. As of January 26, 2016, we have not successfully migrated our NAS data.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user302121 - PeerSpot reviewer
    Information Systems Analyst at a pharma/biotech company with 10,001+ employees
    Real User
    Aug 31, 2015
    It's got good speed for the price, as it uses eMLC, but it doesn't provide enough performance analytics.

    Valuable Features

    • It has a small footprint, as the current system is only four units per rack.
    • It's got good speed for the price, as it uses eMLC, an advanced type of SSD.
    • It's very scalable, and we're not paying for capacity.
    • We get free controllers every three years.

    Improvements to My Organization

    For VDI, there's a consistent user experience. Users don’t switch to VDI if it's not at the same speed as a laptop or desktop, and Pure Storage provides that.

    Room for Improvement

    It doesn’t provide enough information on performance analytics. For example, Nimble Storage has Infosight, which provides data; Pure Storage doesn’t have an equivalent. It has every other feature, but more data would be the only thing missing.

    Deployment Issues

    No issues with deployment.

    Stability Issues

    It's really good and we've never had problem.

    Also, it's very simple to use, and one of our customers described it as, “If you know how to use Facebook, you know how to use Pure Storage.”

    I think it's actually easier than Facebook.

    Scalability Issues

    It scales very well. A new box contains three units, and uses the power of a toaster oven.

    Customer Service and Technical Support

    We haven’t had to use it. We ran into some issues, but found their technical engineer not as good as Nimble Storage's.

    Initial Setup

    The setup is easy, but not as easy as Nimble. It took about five hours to setup.

    Pricing, Setup Cost and Licensing

    There's no additional licenses needed, as everything is included.

    Other Advice

    Once you try it, you’ll realize how easy it is to use. It has almost every feature.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user649044 - PeerSpot reviewer
    it_user649044Chief Information, Facility, Purchasing and Services Manager at a engineering company with 51-200 employees
    Real User

    I'm an happy Pure User, and after 2 non-disruptive upgrade I agree with this comment, the bad side is the reporting (used space, performance etc.)

    See all 6 comments
    PeerSpot user
    Vice President, Products and Services with 51-200 employees
    Vendor
    Jul 30, 2015
    Comparison of technology-defined storage solutions: max IOPs, raw capacity, total cost, and cost per GB per IOP.

    Original posted at https://www.freeitdata.com/.

    Buzzwords suck. That’s right, I said it. Hybrid, All-flash, Converged, Hyper-converged, Data-aware, VM-aware, Software-defined, Object Storage, BigData, Scale-out – we get it, but why is it all so confusing? Or better yet, why is it all so similar?

    In Spite of the Buzz - A Win for the Customer

    Despite the overuse of buzzwords and re-classifications, the storage industry has actually seen dramatic improvements over the last 3-4 years. All of these changes are great for the customer. More efficient technologies & more competition have lead to lower operating cost, better pricing, and better solutions. But what good is saving all that time and money implementing and using these products, if it takes just as long to weed through all the jargon to find the right one?

    Technology-Defined-Storage

    There are plenty of options and a ton of overlap, but each of these unique solutions has a place in today’s modern data centers. Let’s take a moment and weed through the buzzwords to get a better understanding of where each one fits best.

    • Performance Centric – The top tier. The absolute must have NOW situations. There are several solutions that will fall into this section. Typically, the all-flash technologies that promise 300k IOPS. These types of solutions are best suited for your production database or VDI environments, but are often limited by budget and capacity.
    • Me Too (Hybrid) – The two trick ponies. These solutions typically combine a flash element with spinning disc to create a “best of both worlds” scenario. You can get speed and capacity at a reduced cost when compared to the performance tier. They also aren’t the cheapest, or the fastest.
    • Designed for the virtually minded – Sliding all my money to the middle of the table betting on “virtualization black”. Very specific and very good at what they do, these solutions focus on how they function within virtualized spaces.
    • Cheap-n-deep (Capacity Play) – Yes, they still have a place in our hearts. The “box of drives” are still very useful inside today’s modern data centers. Perfect for backup/archiving and large amounts of unstructured data. Typically these boxes won’t overwhelm you with performance or features, but they fit the wallet nicely.
    • All-in-one (Converged + Hyper-Converged) – I like Legos too. Like building blocks, these solutions allow you to group compute, storage and networking into one device and stack them as needed. This makes it super simple to manage your environment and allocate assets, but it’s an all or nothing type buy.

    Below we have dissected a few of the industries leaders to look at IOPS, Capacity, cost and how they compare. This is a great snapshot, but doesn’t by any means tell the entire story.

    Software Makes All the Difference

    It’s all in the software. Obviously, reliant to some extent upon the hardware, the software really determines how the important stuff is handled...the data. De-dupe, compression, hot data, cold data, these features all play a big role in the IOPS and capacity capabilities of each solution. Not to mention the reporting and administration capabilities provided by these unique and elegant software platforms. Many of the hardware components inside each of these “boxes” are virtually the same. They are manufactured by the same companies, assembled in the same manner, with same CPUs, the same RAM. The software layered on top of this hardware really defines its capabilities.

    Fit-Defined-Storage

    In a perfect world, we just look at the speeds and feeds, features and functionalities and find the best technology to fix the problem, but there are many other business considerations when evaluating data center technologies. Installation, integration, usability, performance, the list goes on and on, but budget is often the biggest one.

    Uh oh. More buzzwords - TCO, cost per GB, cost per IOP. All just ways to assess whether those features are worth the money. We couldn't just look at cost as a single determinant on picking the right solution, but looking at it relative to the performance and capacity is one easy way to determine “value.” Here is a look at the same data above by cost per GB.

    How about looking at it by cost per GB, per IOP.

    One size doesn’t fit all. At least not when you factor in more than just size. The process of evaluating solutions can become long, complex, and costly.

    Scale-out, IOPS, TCO, cost per GB…all of these things together with budget, timing, integration & ease of use factor into finding the right fit. By themselves they’re just features, much like buzzwords.

    Disclosure: My company has a business relationship with this vendor other than being a customer. We are vendor-agnostic implementers.
    PeerSpot user
    it_user277047 - PeerSpot reviewer
    Lead Storage Engineer and Architect at a tech company with 1,001-5,000 employees
    MSP
    Jul 26, 2015
    It currently doesn't support NAS storage (CIFS and NFS), but the dashboard provides everything needed in a single view.

    What is most valuable?

    The dashboard of the product provides a lot of value to the administrator. It provides everything needed in a single view.

    How has it helped my organization?

    The product improved the organization functions by increasing system response time and productivity. Before the product was installed, applications ran poorly, and slow, which affected the productivity of the workforce. Once the product was in use, the applications ran quickly, and the workforce did not encounter any bottlenecks and became more productive.

    What needs improvement?

    The product could improve by providing the capability to support NAS storage – CIFS and NFS. Currently, the product only supports block storage (SAN).

    For how long have I used the solution?

    The solution has been in place for three years.

    What do I think about the stability of the solution?

    There weren’t any issues encountered other than firmware upgrades that needed to take place.

    What do I think about the scalability of the solution?

    The capacity we needed did not cause any issues with scalability. However, fairly large companies may have issues expanding. The controllers are limited to a certain amount of storage. When that capacity limit is reached on what the controllers can handle, another set of controllers will be needed to compensate for the additional storage.

    How are customer service and technical support?

    Customer Service:

    Their support and customer service is excellent. They monitored our storage arrays and knew about issues we had when they were reported. They assisted and made themselves available for some work where help was needed.

    Technical Support:

    I would rate their level of support an 8/10. Only because issues require escalation during off hours, but they do respond when issues are escalated.

    Which solution did I use previously and why did I switch?

    The technology the company had were from two competing vendors, but none had flash storage. This was the first time the company ever used flash storage.

    How was the initial setup?

    The deployment was very quick. It is one of the easiest storage equipment to implement.

    The initial setup was very simple. The storage array comes very compact with minimum amount of hardware so it’s not bulky equipment which gets delivered in pallets. The setup instructions are extremely easy.

    What about the implementation team?

    The product was installed by the vendor’s SE. Their level of expertise was a solid 10/10.

    What was our ROI?

    There was a case study on the product. The work performed by four people is now capable of being performed by one person because of the applications running faster.

    What's my experience with pricing, setup cost, and licensing?

    All the software is included in the hardware at no additional cost , unlike some of the other storage vendors who charge for certain features such as encryption, replication, etc.

    Which other solutions did I evaluate?

    We looked at the other offerings from existing vendors but we took advantage of the free POC and also the special introductory rate.

    What other advice do I have?

    Based on my experience with the product, I would recommend it. I have never experienced an outage with the product or had any support that was below excellent. But there are other products in the market which compete well, however, I do not have any experience with the other products’ pricings and support.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user516489 - PeerSpot reviewer
    it_user516489Sr. Director Engineering Operations & IT Infrastructure at a tech services company with 501-1,000 employees
    Real User

    Having an integrated NAS in a Pure Storage array would be an excellent thing to have. We have been using Pure for about 2 years now and haven't had any issues. It is giving us about 5:1 Dedupe along with all the performance improveents.

    it_user187086 - PeerSpot reviewer
    Associate Infrastructure Manager at a tech services company with 10,001+ employees
    Real User
    Jan 31, 2015
    Very good product but it needs more effective de-duplication techniques

    What is most valuable?

    Flash Reduce - The data reduction methods employed by the Pure Storage array is one of the best that I have seen.

    How has it helped my organization?

    The Flash Reduce feature makes use of data de-duplication techniques which in turn reduces the amount of storage required thus reducing the need to procure additional storage.

    What needs improvement?

    With the introduction of Albireo technology and 81x data de-duplication reduction, Pure Storage better start looking at more effective de-duplication techniques.

    For how long have I used the solution?

    I used the Pure Storage All Flash Array over an eight month period.

    What was my experience with deployment of the solution?

    None whatsoever. The implementation partner was very efficient and knowledgeable.

    What do I think about the stability of the solution?

    An initial issue was encountered which had no business impact and was resolved after a firmware upgrade.

    What do I think about the scalability of the solution?

    None whatsoever. The product functions as designed.

    How are customer service and technical support?

    Customer Service:

    The business partner performing the support/customer service is very knowledgeable and they even perform weekly visits to determine if all is well.

    Technical Support:

    Technical support is very helpful and the relevant Subject Matter Experts (SMEs) are readily available globally.

    Which solution did I use previously and why did I switch?

    Yes, the cost of the previous product (fibre channel array) versus the cost of an all flash array differs drastically. We were pleasantly surprised that we received fibre channel pricing for an all flash array.

    How was the initial setup?

    The array setup was very simple. In fact it was one of the simplest implementations I have ever experienced. The installation interface is self-explanatory, even a novice could perform the install.

    What about the implementation team?

    A vendor team performed the installation with the assistance of an in-house team. The vendor team performed the installation very professionally and have a wealth of knowledge across various vendor platforms.

    Which other solutions did I evaluate?

    Yes, we also looked at EMC, VMAX, and Oracle FS1.

    What other advice do I have?

    This is a very good product at a very good price, with very good support.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user326337 - PeerSpot reviewer
    it_user326337Customer Success Manager at a tech services company with 51-200 employees
    Real User

    Have you seen any progress with the solution's de-duplication techniques since you wrote this review?

    See all 2 comments
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