This solution has improved my organization because it has good performance. The interface is simple. Its ease of use has simplified storage for us.
Infrastructure engineer at a healthcare company with 1,001-5,000 employees
Fast, simple and I would recommend this product to someone considering it
Pros and Cons
- "The most valuable feature is that maintenance is free."
- "I would like to see more cloud integration."
How has it helped my organization?
What is most valuable?
The most valuable feature is that maintenance is free.
What needs improvement?
I would like to see more cloud integration.
What do I think about the scalability of the solution?
Scalability is great.
Buyer's Guide
Pure Storage FlashArray
August 2025

Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
What about the implementation team?
We used a Pure Storage engineer for deployment. He came on site and did the setup.
Which other solutions did I evaluate?
We also looked at NetApp. We chose Pure Storage because we did research and heard good things.
What other advice do I have?
I would rate this solution a ten. It's fast and simple. I would recommend this product to someone considering it. I would advise to look at your budget and use case and decide from there.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Systems Engineer at a tech services company with 501-1,000 employees
We can quickly add more shelves and drives with larger sizes
Pros and Cons
- "It simplifies the overall management. We don't have to worry about storage anymore."
- "Most of our upgrades have not been as smooth as they should have been."
- "Having something native in the Pure Storage ecosystem would make it integrated and in one single company, and we wouldn't have to work with multiple organizations."
What is our primary use case?
All of our production and development workloads run on Pure Storage.
How has it helped my organization?
It simplifies the overall management. We don't have to worry about storage anymore. The solution mostly works. We used to have to babysit our previous storage system, such as managing the volumes and looking at the capacity to predict when we would we eventually run out of space. All of these things used to be challenges with our previous system. After moving to Pure Storage, we don't have to worry about them too much. We have defined our policies once, then things mostly work.
What needs improvement?
Most of our upgrades have not been as smooth as they should have been. The latest problem, which we are currently dealing with as of today, is after the latest upgrade, utilization ran out because of the system's space. It is consuming more than it should. The deduplication and compression are not happening in time. The quality is always behind, and Pure Storage acts like it is a bug, and they have a new version that has a fix for it. So, it often goes into a cycle. Then, you keep upgrading, then the new upgrade may have some other problem.
FlashArray is more geared towards bigger, organic workloads where our real need has been around other backups. While it has its own snapshot concept, it should have a separate backup system similar to what Commvault provides. Having something native in the Pure Storage ecosystem would make it integrated and in one single company, and we wouldn't have to work with multiple organizations. This is an area that we have already discussed with our account team.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
In general, the stability has been perfect. The primary worry for stability is upgrades. The system works unless you touch it, then there are a ton of upgrades.
What do I think about the scalability of the solution?
We can quickly add more shelves and drives with larger sizes, which is perfect. The whole concept of keeping it all modular is definitely new.
How are customer service and technical support?
While the technical support is good, they are not as good as we would like them to be. We often have to get our account team involved, who are stars. This always solves the problem. Support is available 24/7, but sometimes not as detail-oriented in investigating problems. E.g., we get our Account Team involved to manage the engineers involved and figure out what the problem was. Support is not perfect.
Which solution did I use previously and why did I switch?
We were previously on legacy storage systems. After moving to Pure Storage, our stability and performance both drastically improved.
How was the initial setup?
The setup is straightforward. We recently added two more areas to our ecosystem, and the setup was phenomenal.
What about the implementation team?
We used a reseller for the deployment named SHI, and our experience with them was good.
What was our ROI?
For one of our systems, the data reduction which was initially anticipated when we bought the FlashArray was lower than that expected production when we moved over.
What's my experience with pricing, setup cost, and licensing?
Pure Storage is expensive. It comes with features, so you get what you pay for. It is expensive compared to our old storage systems, but from the amount of human effort that you have to pay to babysit a storage system, it reduces that. I don't know if the TCO is reduced, but it's not a concern for us.
The guaranty that Pure Storage provides when you purchase it doesn't meet the overall capacity needs to provide extra storage, if needed. Thus, it is not meeting our expectations.
What other advice do I have?
You get what you pay for; it is expensive, but it works. Therefore, I would recommend using Pure Storage.
I don't use the predictive performance analytics too much.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Pure Storage FlashArray
August 2025

Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
It has simplified our storage
What is our primary use case?
We use it for storage of critical data, and for storage of replicated backups.
How has it helped my organization?
We use Zerto Virtual Replication software. We write all of those backups to Pure, then we use those in our disaster recovery scenarios.
It has simplified our storage. We use it for a pretty specific use case of replicating between sites. I have two data centers, a primary data center and a secondary data center, with a Pure Storage device in each location. We do backups of critical data in both locations, then replicate them back and forth between the sites.
What is most valuable?
The value for the storage, in the way it stores the data, but also the robustness of the product, it's very stable. And then the support that we get when we have an issue.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
The stability is very high with almost no problems.
How are customer service and technical support?
Excellent. Best of any of the vendors we work with.
How was the initial setup?
Everything with Pure Storage is so straightforward. It was an easy setup, and we were storing data almost immediately.
What about the implementation team?
We used a third party for deployment. When we bought it, we built-in some professional services who did great work.
Which other solutions did I evaluate?
We actually originally went with a competitor's product, and after about eight months, a lot of wrangling, had them buy it back from us. And then we bought similar Pure Storage product, and it's just been great.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Administrator at a financial services firm with 1,001-5,000 employees
Enabled us to store more for a cheaper price and has simplified storage
Pros and Cons
- "We can store more for a cheaper price as opposed to paying for larger devices and larger rack spaces which get outdated sooner and which we'd have to change every two years. It simplifies storage for us."
- "I would rate this solution an eight. To make it a ten it would have to be a little cheaper."
What is our primary use case?
We have bare-metal boxes now so we are thinking of going Cloud. We have to have a hybrid solution because we're closer to the financial industry and we have regulations that require us to have on-premise systems. In that case, we would go with Pure Storage.
How has it helped my organization?
Now we can store more for a cheaper price as opposed to paying for larger devices and larger rack spaces which get outdated sooner and which we'd have to change every two years. It simplifies storage for us.
There has been a reduction in the total cost of ownership. We did a cost analysis before buying Pure Storage. Now with Pure Storage, our developers work a lot faster and more efficiently which has definitely improved our productivity.
What is most valuable?
The most valuable features are the speed, cost, and that we get the best value for the money.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
It is stable.
Which solution did I use previously and why did I switch?
We switched solutions because we were looking to expand our storage and we looked at various options. We were having an issue with our previous solution in that we had to continuously upgrade solutions and had restrictions of creations of new environments.
What about the implementation team?
We used an integrator for the deployment.
Which other solutions did I evaluate?
Dell EMC was another vendor we looked at.
What other advice do I have?
I would rate this solution an eight. To make it a ten it would have to be a little cheaper. We want to restrict the data set that's required to be on-premise to be kept on-premise and the rest to be moved to the cloud so that we just pay for what we use.
If you're looking into Pure Storage I would definitely recommend Pure Storage if you have a need of having something on-premise.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Engineer at CSG Systems
Lowered latency and we see a constant response time
Pros and Cons
- "It has improved my organization because now have lower latency, we get fewer complaints from customers, and we see a constant response time."
- "I would rate this solution an eight because we have had outages. The commit times went very high in the database. The whole array went down so our customers were down for around eight hours. This was a very big outage which could have been our fault because we didn't do the upgrade in time."
What is our primary use case?
We use this solution for our database, log store, and for the file system.
How has it helped my organization?
It has improved my organization in the way that now we have lower latency, we get fewer complaints from customers, and we see a constant response time.
What is most valuable?
Compared to VMware, it has two to three times better performance.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
In terms of stability, we have had two outages. Pure Storage helped up resolved it quickly. Since then we haven't had any issues.
How are customer service and technical support?
Their technical support is good. We had issues that they resolved quickly.
Which solution did I use previously and why did I switch?
We switched because we had a lot of issues with our previous storage solution.
How was the initial setup?
This initial setup was straightforward. After we launched it, it was very simple to move the old to the new. It didn't take much time.
What other advice do I have?
I would rate this solution an eight because we have had outages. The commit times went very high in the database. The whole array went down so our customers were down for around eight hours. This was a very big outage which could have been our fault because we didn't do the upgrade in time.
Disclosure: PeerSpot has made contact with the reviewer to validate that the person is a real user. The information in the posting is based upon a vendor-supplied case study, but the reviewer has confirmed the content's accuracy.
Senior Manager at a tech services company with 10,001+ employees
Good performance and extremely stable
Pros and Cons
- "It's extremely stable and has good performance."
- "I would like to see them lower the costs."
What is most valuable?
The most valuable features would be its performance, retrieval, recovery, and backup. It meets the customer's expectations.
What needs improvement?
I would like to see them lower the costs. They could also include data mining in their next release.
We have performance monitoring tools and it's hard to integrate them with this solution.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
It's very stable, we haven't had any issues with it.
How is customer service and technical support?
Their technical support is great. We don't have to contact them frequently because we don't have many problems.
Which other solutions did I evaluate?
We also looked at IBM and Oracle. We did internal evaluations and we decided to go with Pure Storage. We chose Pure Storage because of the processor's performance.
What other advice do I have?
I would rate this solution a nine. It's extremely stable and has good performance. The only issue is the cost. I would definitely recommend this solution to somebody considering it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at a consultancy with 10,001+ employees
Easy and simple to manage storage solution that has reduced downtime
Pros and Cons
- "This solution has improved our organization in the way that we used to see latency but now with this solution we don't. It also has good performance. Latencies have come down for our performance in the SQL databases. We can put a lot more in a lot less in terms of space savings. We also save data center space have good deduplication."
- "They should work on their upgrades, they're not smooth."
What is our primary use case?
Our primary use case of this solution is to keep our production and DR data in this storage.
How has it helped my organization?
This solution has improved our organization in the way that we used to see latency but now with this solution we don't. It also has good performance. Latencies have come down for our performance in the SQL databases. We can put a lot more in a lot less in terms of space savings. We also save data center space and have good deduplication.
It has also helped us simplify storage in the way that it's easy to manage. It's the most simple storage solution.
What is most valuable?
We like that there are good deduplication savings in terms of the usage in the data center and that the product itself works well.
Scalability is good. We can do an upgrade in which both of the controllers will be on which has reduced the downtime. The scalability has definitely improved.
What needs improvement?
I would like for them to do testing on their upgrades.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
This solution is stable. At times their product of grates could get a little tricky which can be problematic, but they quickly address it.
What do I think about the scalability of the solution?
Scalability is going well. We have been expanding it and we have about five customers now.
How are customer service and technical support?
Technical support is very good. We have a dedicated person who helps us which has been a good experience.
Which solution did I use previously and why did I switch?
We switched because our old solution wasn't great and we wanted to replace it with a better solution.
How was the initial setup?
The initial setup was straightforward in the way that the configuration was simple. It's simple to manage.
What about the implementation team?
The reseller helps with all of the implementation processes.
Which other solutions did I evaluate?
We also considered Hitachi and Dell EMC XtremIO. Pure Storage made the cut because of its PoC performance.
What other advice do I have?
I would rate this solution a nine because there's always room for improvement. They should work on their upgrades, they're not smooth.
If you're considering this solution, I would tell you to do a PoC and if it meets your requirements, go for it. It's a good product. They're a good company and they have achieved good work.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
APAC System manager at a pharma/biotech company with 1,001-5,000 employees
Ensures better application performance and improves the user experience
Pros and Cons
- "This solution has improved our organization. In the past, we had reports that were taking up to two hours and after switching to SSD storage the overall processing power dropped to half an hour. The end users saw an immediate performance gain."
- "I would like to see them develop the ability to integrate with more AWS services. There are increasingly more and more services coming out from AWS but there are also certain constraints where we can't move everything over to a cloud as well. We would like for things that are on-premise to be easily integrated with AWS."
What is our primary use case?
Our primary use case of this solution is for storage. We use it to ensure better application performance and to improve the user experience of the application. The cross-storage appliance improves the overall application experience. We have been using this solution as an on-premise solution. It has been useful for our critical applications.
How has it helped my organization?
This solution has improved our organization in the way that in the past we had reports that were taking up to two hours and after switching to SSD storage the overall processing power dropped to half an hour. The end users saw an immediate performance gain.
What is most valuable?
We like that there isn't a steep learning curve and it is easy to learn how to navigate. It's also quite scalable and easy to implement.
What needs improvement?
I would like to see them develop the ability to integrate with more AWS services. There are increasingly more and more services coming out from AWS but there are also certain constraints where we can't move everything over to a cloud as well. We would like for things that are on-premise to be easily integrated with AWS.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
We see a lot of reliability coming from Pure Storage, mainly from the fact that over one and a half years, I haven't seen any disc failure especially compared to NetApp.
What do I think about the scalability of the solution?
We use VMware but we have migrated most of the VM load to AWS. We also have Oracle ERP data warehouse and our internal lifecycle management system that is being stored on their storage. It's able to handle the entire load.
How is customer service and technical support?
Technical support is good. I get pre-preemptive notices from Pure Storage support. They will notify me to check certain parts because there may be a possibility of an issue arising with those parts. I'll know to take a look at the data center and from there I will be able to tell whether or not it's a false alarm or it's an issue that's about to arise. The pre-emptive warning is helpful for us.
Which other solutions did I evaluate?
We also considered Hitachi Storage and NetApp. Our decision was ultimately based on two factors: simplicity of the usage and overall performance. We ended up choosing this specific product because we had good support from the application team and we liked the performance coming from the product itself.
What other advice do I have?
I would rate this solution an eight because it is very reliable in the way that it fulfills its key objective of being performance driven.
If you're considering this or a similar product I would advise you to do a PoC to make sure that this solution actually fits into your environment. For us, we go through a cycle of about three months to do the evaluations across our different storage. One of the greatest challenges that our company had was that our company was not using Pure Storage and they were quite skeptical of the solution. With the results of the PoC, we proved to them that it is something that is going to be very useful for our business.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free Pure Storage FlashArray Report and get advice and tips from experienced pros
sharing their opinions.
Updated: August 2025
Product Categories
All-Flash StoragePopular Comparisons
Dell PowerStore
Pure FlashArray X NVMe
NetApp AFF
Dell Unity XT
IBM FlashSystem
Pure Storage FlashBlade
HPE Alletra Storage
VAST Data
HPE 3PAR StoreServ
Huawei OceanStor Dorado
Dell PowerMax
Hitachi Virtual Storage Platform
HPE Primera
HPE Nimble Storage
Lenovo ThinkSystem DM Series
Buyer's Guide
Download our free Pure Storage FlashArray Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Pure Storage or NetApp for VDI?
- How do NetApp All Flash FAS and Pure Storage compare? Let the community know what you think.
- Nimble Storage vs Pure Storage, which do you recommend?
- Which is the best storage system for machine learning? Does Pure Storage hold up after two years of usage?
- How would you compare Dell PowerProtect DD vs NetApp FAS series?
- Has anyone tried Dell EMC PowerStore? What do you think of it and how was migration?
- Dell EMC XtremIO Flash Storage OR Hitachi Virtual Storage F Series
- Pure Storage or NetApp for VDI?
- When evaluating Enterprise Flash Array Storage, what aspect do you think is the most important to look for?
- IBM vs. EMC vs. Hitachi Compression