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Implementation and Support Engineer at PRACSO S.R.L.
Real User
An amazing solution with an outstanding reputation
Pros and Cons
  • "Pure Storage is extremely reliable — it's never failed."
  • "On a couple of occasions, the waiting time for an upgrade has been pretty substantial."

What is our primary use case?

We use this solution to assist with our on-premise database workloads; In conjunction with our Oracle database and SQL server database.

Within our organization, there are roughly four people using this solution.

What is most valuable?

Pure Storage has been of great value to us as it provides us with a lot of great tools, especially for monitoring and capacity planning.

Also, Pure Storage is extremely user-friendly. 

What needs improvement?

The solution itself is pretty solid. Perhaps the time available for selecting upgrades or for scheduling things could be improved. On a couple of occasions, the waiting time for an upgrade has been pretty substantial. 

In the next release, I would like for them to support file systems on the lower-end models, like the X-10 or X-20. 

What do I think about the stability of the solution?

Pure Storage is extremely reliable — it's never failed.

Buyer's Guide
Pure Storage FlashArray
May 2025
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.

What do I think about the scalability of the solution?

I have increased the capacity during working hours with no impact on production at all.

How are customer service and support?

Their technical support is excellent. Once we raise a ticket, they respond very quickly. Even better, their support is proactive. In most cases, they are the ones contacting us, not the other way around.

How was the initial setup?

The initial setup was extremely simple. It takes about half an hour to get it up and running. 

What's my experience with pricing, setup cost, and licensing?

Our licensing is on a yearly basis. They have a standardized fee; it's been the same price for 10 years straight. I am happy with the price — I think it's good.

What other advice do I have?

I trust them — their reputation is outstanding. Pure Storage is an amazing solution. I would totally recommend this technology. Overall, on a scale from one to ten, I would give Pure Storage a rating of ten. 

If you're skeptical, there is a free demo that you can use to test it in your environment. Just give it a try, test out all the features, and experiment.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
SocialAr4d8e - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Real User
An easy to use product for all of my team members
Pros and Cons
  • "It is an easy to use product for all of my team members."
  • "I would like to see data tiering to AWS."

What is our primary use case?

The primary use case is for on-premise storage.

I have personally used this solution for 15 years, and now, four years with my current company.

How has it helped my organization?

It's a product that we hardly ever call tech support for, because it just works. The performance and ease of use are all there, which is what we were looking for. We don't want to always have to call into tech support for something. It's one of those products where you forget about it because it just works.

What is most valuable?

It is an easy to use product for all of my team members.

What needs improvement?

Granular growth of the storage needs improvement. Right now, if I wanted to add storage, I have to buy a whole shelf. It would be nice to just buy a few drives.

I would like to see data tiering to AWS.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

We put a lot of stress on it, and it is very stable. We have only had one tech support call in the last four years for a hard drive replacement.

What do I think about the scalability of the solution?

The scalability works. We are using between 30TB to 50TB.

How are customer service and technical support?

I would evaluate the technical support as good, I have a team who calls in for support, if there an issue. They have not complained to me about any problems.

How was the initial setup?

The configuration was very easy.

What's my experience with pricing, setup cost, and licensing?

The cost of the storage needs improvement.

Which other solutions did I evaluate?

We also evaluated Dell EMC and locally attached storage. We chose Pure Storage because it had the best performance of all the products that we tested. Also, its virtualization performance is extremely fast, and it has good ease of use.

What other advice do I have?

Definitely test the performance, compression, and deduplication. You are going to get more out of the storage than what you anticipated.

We are a Cohesity customer. We have use cases where we integrated Pure Storage with Cohesity.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Pure Storage FlashArray
May 2025
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
Senior Director of Systems Engineering at Bill.com
Real User
The most valuable feature is it never goes down
Pros and Cons
  • "The most valuable feature is it never goes down. We can expand and create volumes."
  • "I would like to migrate to the cloud in the future and know how that would actually work with this product."

What is our primary use case?

We run our production Oracle workload on it.

How has it helped my organization?

We have been able to scale it to ten terabytes. Whereas, before we were stuck.

What is most valuable?

The most valuable feature is it never goes down. We can expand and create volumes.

What needs improvement?

I would like to migrate to the cloud in the future and know how that would actually work with this product.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Stability has been really solid.

How are customer service and technical support?

The technical support has been fantastic.

Which solution did I use previously and why did I switch?

We were previously using Dell EMC.

What about the implementation team?

We used an integrator for the deployment.

What was our ROI?

We have seen ROI. Because of the SSD, it is cheaper because I am not purchasing so many disks.

What other advice do I have?

It makes things ten times easier.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Engineer at CSG Systems
Real User
Lowered latency and we see a constant response time
Pros and Cons
  • "It has improved my organization because now have lower latency, we get fewer complaints from customers, and we see a constant response time."
  • "I would rate this solution an eight because we have had outages. The commit times went very high in the database. The whole array went down so our customers were down for around eight hours. This was a very big outage which could have been our fault because we didn't do the upgrade in time."

What is our primary use case?

We use this solution for our database, log store, and for the file system.

How has it helped my organization?

It has improved my organization in the way that now we have lower latency, we get fewer complaints from customers, and we see a constant response time. 

What is most valuable?

Compared to VMware, it has two to three times better performance. 

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

In terms of stability, we have had two outages. Pure Storage helped up resolved it quickly. Since then we haven't had any issues. 

How are customer service and technical support?

Their technical support is good. We had issues that they resolved quickly. 

Which solution did I use previously and why did I switch?

We switched because we had a lot of issues with our previous storage solution. 

How was the initial setup?

This initial setup was straightforward. After we launched it, it was very simple to move the old to the new. It didn't take much time. 

What other advice do I have?

I would rate this solution an eight because we have had outages. The commit times went very high in the database. The whole array went down so our customers were down for around eight hours. This was a very big outage which could have been our fault because we didn't do the upgrade in time. 

Disclosure: PeerSpot has made contact with the reviewer to validate that the person is a real user. The information in the posting is based upon a vendor-supplied case study, but the reviewer has confirmed the content's accuracy.
PeerSpot user
PeerSpot user
Senior IT Systems Administrator at a tech vendor with 501-1,000 employees
Real User
The GUI is very easy to use and intuitive
Pros and Cons
  • "The GUI is very easy to use and intuitive."
  • "Non-disruptive upgrades: You can upgrade at anytime without worry."
  • "Very stable; no worries about how much it can handle."
  • "I would like some form of QoS implemented. As a service provider, it would be beneficial to have it."

What is our primary use case?

Production storage for a lot of virtual machines. As a service provider, it is very important to have something with this much performance.

How has it helped my organization?

  • Cuts VM deployment down to seconds. 
  • Cuts latency under MS. 
  • Amazing performance. 
  • Very stable; no worries about how much it can handle.

What is most valuable?

  • Non-disruptive upgrades: You can upgrade at anytime without worry.
  • The GUI is very easy to use and intuitive. 

What needs improvement?

I would like some form of QoS implemented. As a service provider, it would be beneficial to have it.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
General Manager at PRACSO S.R.L.
Real User
They have a complete replication set, including near-zero RTO and zero RPO
Pros and Cons
  • "I like FlashArray's ActiveCluster as well as its snapshot and cloning capabilities."

    What is our primary use case?

    We use FlashArray for proofs of concept and to bring the clients our infrastructure to test them. We have six clients using the solution. Most of them are using the ActiveCluster configuration.

    What is most valuable?

    I like FlashArray's ActiveCluster as well as its snapshot and cloning capabilities. The performance is extremely good. They have a complete replication set, including near-zero RTO and zero RPO. FlashArray integrates with all the new microservices technologies. It integrates with many products like Oracle, Cisco, Veeam, and Rubrik. 

    For how long have I used the solution?

    I've been using FlashArray for four years.

    What do I think about the stability of the solution?

    FlashArray is highly stable. We don't have very many tickets in our support system. The non-disruptive upgrade works fine. We did a lot of this work for our clients without any problems. The flash disks are solid. In fact, we have very few issues with this infrastructure. 

    What do I think about the scalability of the solution?

    Scalability doesn't require much work. The expansions are immediately used. We install more disks, which are automatically assigned to the volumes and the files.

    How are customer service and support?

    Pure support is very proactive. They monitor our infrastructure in real-time, so they respond before we even open a ticket.

    How was the initial setup?

    Deploying FlashArray is fast and straightforward. We can deploy the infrastructure in half an hour, but installing all the other things takes about two hours to provide the disk to the host. We don't need any help. We integrate the infrastructure with other vendors like Cisco, Veeam, Microsoft Hyper-V, etc., and it works fine. We only need one engineer to deploy FlashArray, but we have three Pure-certified engineers on our team.

    What's my experience with pricing, setup cost, and licensing?

    Pure Storage doesn't have licenses. You buy the hardware, and all the software is included. The price of FlashArray is very competitive.

    What other advice do I have?

    I rate Pure Storage FlashArray 10 out of 10. If you are considering FlashArray, you can try and buy. Most clients who try the solution ultimately buy the product. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1192911 - PeerSpot reviewer
    IT Architect at a hospitality company with 1,001-5,000 employees
    Real User
    Straightforward implementation, useful deduplication, and helpful support
    Pros and Cons
    • "The most valuable features in Pure Storage FlashArray are deduplication and active cluster."
    • "The solution could improve by having a multi-tenant feature."

    What is our primary use case?

    We are using Pure Storage FlashArray for all of our data. We use the deduplication feature and it is working well.

    What is most valuable?

    The most valuable features in Pure Storage FlashArray are deduplication and active cluster.

    What needs improvement?

    The solution could improve by having a multi-tenant feature.

    For how long have I used the solution?

    I have been Pure Storage FlashArray for approximately two years.

    What do I think about the stability of the solution?

    Pure Storage FlashArray is very stable.

    What do I think about the scalability of the solution?

    We have not had an issue with the scalability of Pure Storage FlashArray.

    We plan to increase the usage of this solution.

    How are customer service and support?

    The support has been very good from Pure Storage FlashArray.

    How was the initial setup?

    The solution is simple to implement. It's a new kind of storage, it is very easy to use. It is similar to NetApp, it is straightforward.

    What's my experience with pricing, setup cost, and licensing?

    We purchased a license to use this solution and we pay for the storage ourselves.

    What other advice do I have?

    It is a very good product.

    I rate Pure Storage FlashArray a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1262520 - PeerSpot reviewer
    IT Manager at a consultancy with 51-200 employees
    Real User
    Simplifies management for capacity-oriented workloads
    Pros and Cons
    • "It's very fast and very easy to use. It performs well and is both flexible and compatible. We like it because it's easy to use."
    • "The integration capabilities could be improved."

    What is our primary use case?

    We use flash storage for VDI architecture and database architecture.

    What is most valuable?

    It's very fast and very easy to use. It performs well and is both flexible and compatible. We like it because it's easy to use. We transferred our old architecture from hyper storage to all-flash storage. It made our business faster and more connected to our customers.

    The dashboard is very friendly. We can see information about IPs and the bandwidth and every host who connects to it — it's very useful.

    We really like the easy-to-use GUI.

    What needs improvement?

    The integration capabilities could be improved.

    For how long have I used the solution?

    I have been using this solution for roughly three years.

    What do I think about the stability of the solution?

    Pure Storage FlashArray is a very stable and reliable solution.

    What do I think about the scalability of the solution?

    In our environment, there are only two nodes. We have three products. Each one has two nodes and they can't extend any further.

    How are customer service and technical support?

    We haven't needed to contact customer support. 

    How was the initial setup?

    This solution is very easy to deploy. Deployment took roughly half an hour.

    What's my experience with pricing, setup cost, and licensing?

    I was not involved with the licensing of this solution.

    What other advice do I have?

    We recommend this solution to our friends and customers. It's perfect.

    Overall, on a scale from one to ten, I would give this solution a rating of nine.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Pure Storage FlashArray Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2025
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    Buyer's Guide
    Download our free Pure Storage FlashArray Report and get advice and tips from experienced pros sharing their opinions.