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Senior Manager at a tech services company with 10,001+ employees
Real User
Good performance and extremely stable
Pros and Cons
  • "It's extremely stable and has good performance."
  • "I would like to see them lower the costs."

What is most valuable?

The most valuable features would be its performance, retrieval, recovery, and backup. It meets the customer's expectations. 

What needs improvement?

I would like to see them lower the costs. They could also include data mining in their next release. 

We have performance monitoring tools and it's hard to integrate them with this solution. 

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It's very stable, we haven't had any issues with it. 

Buyer's Guide
Pure Storage FlashArray
September 2025
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How are customer service and support?

Their technical support is great. We don't have to contact them frequently because we don't have many problems. 

Which other solutions did I evaluate?

We also looked at IBM and Oracle. We did internal evaluations and we decided to go with Pure Storage. We chose Pure Storage because of the processor's performance. 

What other advice do I have?

I would rate this solution a nine. It's extremely stable and has good performance. The only issue is the cost. I would definitely recommend this solution to somebody considering it. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Manager at a consultancy with 10,001+ employees
Real User
Easy and simple to manage storage solution that has reduced downtime
Pros and Cons
  • "This solution has improved our organization in the way that we used to see latency but now with this solution we don't. It also has good performance. Latencies have come down for our performance in the SQL databases. We can put a lot more in a lot less in terms of space savings. We also save data center space have good deduplication."
  • "They should work on their upgrades, they're not smooth."

What is our primary use case?

Our primary use case of this solution is to keep our production and DR data in this storage.

How has it helped my organization?

This solution has improved our organization in the way that we used to see latency but now with this solution we don't. It also has good performance. Latencies have come down for our performance in the SQL databases. We can put a lot more in a lot less in terms of space savings. We also save data center space and have good deduplication. 

It has also helped us simplify storage in the way that it's easy to manage. It's the most simple storage solution. 

What is most valuable?

We like that there are good deduplication savings in terms of the usage in the data center and that the product itself works well. 

Scalability is good. We can do an upgrade in which both of the controllers will be on which has reduced the downtime. The scalability has definitely improved. 

What needs improvement?

I would like for them to do testing on their upgrades. 

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

This solution is stable. At times their product of grates could get a little tricky which can be problematic, but they quickly address it.

What do I think about the scalability of the solution?

Scalability is going well. We have been expanding it and we have about five customers now. 

How are customer service and technical support?

Technical support is very good. We have a dedicated person who helps us which has been a good experience. 

Which solution did I use previously and why did I switch?

We switched because our old solution wasn't great and we wanted to replace it with a better solution. 

How was the initial setup?

The initial setup was straightforward in the way that the configuration was simple. It's simple to manage. 

What about the implementation team?

The reseller helps with all of the implementation processes. 

Which other solutions did I evaluate?

We also considered Hitachi and Dell EMC XtremIO. Pure Storage made the cut because of its PoC performance. 

What other advice do I have?

I would rate this solution a nine because there's always room for improvement. They should work on their upgrades, they're not smooth. 

If you're considering this solution, I would tell you to do a PoC and if it meets your requirements, go for it. It's a good product. They're a good company and they have achieved good work. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Pure Storage FlashArray
September 2025
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
APAC System manager at a pharma/biotech company with 1,001-5,000 employees
Real User
Ensures better application performance and improves the user experience
Pros and Cons
  • "This solution has improved our organization. In the past, we had reports that were taking up to two hours and after switching to SSD storage the overall processing power dropped to half an hour. The end users saw an immediate performance gain."
  • "I would like to see them develop the ability to integrate with more AWS services. There are increasingly more and more services coming out from AWS but there are also certain constraints where we can't move everything over to a cloud as well. We would like for things that are on-premise to be easily integrated with AWS."

What is our primary use case?

Our primary use case of this solution is for storage. We use it to ensure better application performance and to improve the user experience of the application. The cross-storage appliance improves the overall application experience. We have been using this solution as an on-premise solution. It has been useful for our critical applications.

How has it helped my organization?

This solution has improved our organization in the way that in the past we had reports that were taking up to two hours and after switching to SSD storage the overall processing power dropped to half an hour. The end users saw an immediate performance gain. 

What is most valuable?

We like that there isn't a steep learning curve and it is easy to learn how to navigate. It's also quite scalable and easy to implement.

What needs improvement?

I would like to see them develop the ability to integrate with more AWS services. There are increasingly more and more services coming out from AWS but there are also certain constraints where we can't move everything over to a cloud as well. We would like for things that are on-premise to be easily integrated with AWS.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

We see a lot of reliability coming from Pure Storage, mainly from the fact that over one and a half years, I haven't seen any disc failure especially compared to NetApp.

What do I think about the scalability of the solution?

We use VMware but we have migrated most of the VM load to AWS. We also have Oracle ERP data warehouse and our internal lifecycle management system that is being stored on their storage. It's able to handle the entire load.

How is customer service and technical support?

Technical support is good. I get pre-preemptive notices from Pure Storage support. They will notify me to check certain parts because there may be a possibility of an issue arising with those parts. I'll know to take a look at the data center and from there I will be able to tell whether or not it's a false alarm or it's an issue that's about to arise. The pre-emptive warning is helpful for us. 

Which other solutions did I evaluate?

We also considered Hitachi Storage and NetApp. Our decision was ultimately based on two factors: simplicity of the usage and overall performance. We ended up choosing this specific product because we had good support from the application team and we liked the performance coming from the product itself. 

What other advice do I have?

I would rate this solution an eight because it is very reliable in the way that it fulfills its key objective of being performance driven.

If you're considering this or a similar product I would advise you to do a PoC to make sure that this solution actually fits into your environment. For us, we go through a cycle of about three months to do the evaluations across our different storage. One of the greatest challenges that our company had was that our company was not using Pure Storage and they were quite skeptical of the solution. With the results of the PoC, we proved to them that it is something that is going to be very useful for our business.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SysAdmin3d53 - PeerSpot reviewer
Sys Admin at a consultancy with 1,001-5,000 employees
Real User
Easy to implement and TCO of flash is lower than SSD implementations
Pros and Cons
  • "Has also helped simplify storage for us. The other person we put in there, took about a week to implement. And we had both arrays set up within around four hours with a thirty minute drive time between the two locations."
  • "We've had it in place for about a year and a half and have had zero complaints, other than that box-to-box replication is not encrypted."

What is our primary use case?

Our primary use case of this solution is for Rack Database Storage and Virtualized Server Storage.

How has it helped my organization?

I used to have to manually sync storage from server to server, for multiple clusters and database storage for disaster recovery but now, that's all automated. I set it up once, and it was done on the very first day we implemented bolts. Storage arrays were set up on the very same day and by that afternoon all of the replication was configured and I haven't had to touch it since.

Has also helped simplify storage for us. It had taken the original person we used a full week to implement. With this solution, we had both arrays set up within around four hours with a thirty minute drive time between the two locations.

We have seen TCO of flash be lower than SSD implementations. We're faster which is part of the equation too. We're paying for speed and if we would have had to buy other solutions, then that would have cost us on the morale side and on the user satisfaction side.

Another way that it has helped my organization is that now we are seeing 3.6 to 1 on Oracle Databases. Our goal was 3, we had to have 3, so we got 3.6 to 1.

What is most valuable?

The most valuable features for us would be the ease of implementation and box-to-box replication.

What needs improvement?

I would like to see box-to-box encryption on replication included in the next release. 

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

We've had zero drive failures and zero problems with it. We've had it in place for about a year and a half and have had zero complaints, other than that box-to-box replication is not encrypted.

What do I think about the scalability of the solution?

Scalability appears to be easy but we haven't had to use it. 

How are customer service and technical support?

We had to open a ticket with their technical support. We needed to get NIST certified and we had some of our storage on that PRA and we had to be done at the end of the year 2017 so we were in constant contact with support to ensure that we were going to meet all the requirements. In the end, we did hit that date.

Which solution did I use previously and why did I switch?

We knew that we needed to switch solutions because we were using very old Dell EMC hardware. It was painful, we had weekly drive failures. Every single week one of the key drives failed. It was old, it was out of support, we were losing support, we were paying for extended support, we knew that we had to have this solution. It was all spinning discs, there were a couple SSDs on there but for the most part, it was all spinning discs. We saw some major improvements.

How was the initial setup?

The initial setup was straightforward. The other guy we used took a week to set up and there are still issues. Here we had two arrays set up within four hours with a thirty minute drive time.

What about the implementation team?

We used a reseller called Sirius for the implementation. They were good, we didn't have any complaints. 

Which other solutions did I evaluate?

We looked at Hitachi which we did put in place for some of our dev environments. We also spoke to IBM. We used to use Texas Memory Systems which was bought out by IBM and we reached out to them to see if there was an equivalent and there wasn't. 

What other advice do I have?

I would rate this solution a ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sr System Engineer at Stanford University
Real User
Cut down provisioning time and simplified storage
Pros and Cons
  • "This solution has helped my organization by cutting down on provisioning time. I used to have to provision a VM and it would take ten minutes. Now, it takes thirty seconds."
  • "I would like to see active replication. I know that it's available now but I haven't tried it yet. I hope that it works."

What is our primary use case?

We use this solution for everything. We have a mixed storage use. 

How has it helped my organization?

This solution has helped my organization by cutting down on provisioning time. I used to have to provision a VM and it would take ten minutes, now, it takes thirty seconds. 

It has helped simplify storage. I don't have to go to the management counsel anymore. Everything else is taken care of by support teams in the background which is very good. 

What is most valuable?

The most valuable feature for us would be its speed. 

What needs improvement?

The data reduction is working well for the expected usage of VMs and other stuff like that. I do see it's not working very well for already compressed data which is expected. I know this solution is true to the expectation and how it's advertised.

I would like to see active replication. I know that it's available now but I haven't tried it yet. I hope that it works.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

Stability is very good. I've only had two big problems with it in the last five years. 

What do I think about the scalability of the solution?

Scalability is good. It's fairly easy for me to add capacity. 

How are customer service and technical support?

I haven't had to use their technical support much. The few times I had to call them, they were very responsive. I was happy with them. 

Which solution did I use previously and why did I switch?

We knew we needed to switch solutions because our last storage unit was running out of support so we needed a new one. We chose Pure Storage because we've been using it for a while back and knew that it's a good product. 

How was the initial setup?

The initial setup was very straightforward. 

What about the implementation team?

We used a reseller for the deployment. They were good, I didn't have any issues with them. 

What's my experience with pricing, setup cost, and licensing?

It's expensive but compared to other solutions, you get what you pay for. 

What other advice do I have?

If you're looking into this solution I would tell you that it's a product that's good for almost every scenario. If you have enough money, get Pure Storage. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SrTechMa1007 - PeerSpot reviewer
Sr Tech Manager at a tech services company with 10,001+ employees
Real User
Management tools make everything easier and have helped simplify storage
Pros and Cons
  • "The initial setup was straightforward in the way that it was a database vacuum storage."
  • "I would rate this solution an eight. There's always room for improvement, nobody is perfect to get a ten out of ten. They do what they do well. It's not cheap but we it's for uses that we needed."

What is our primary use case?

Our primary use case of this solution is for the fast storage and database. 

How has it helped my organization?

This solution has improved the way our organization functions through its reliability and consistent platform for storage. Has helped up to simplify storage because the management tools make everything a lot easier. 

What is most valuable?

Performance and scalability are the most valuable features for us. 

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

Very stable. 

What do I think about the scalability of the solution?

It scales well. 

Which solution did I use previously and why did I switch?

We knew we needed to switch because the older solution we were using was at its end of life. 

How was the initial setup?

The initial setup was straightforward in the way that it was a database vacuum storage.

What about the implementation team?

We used a reseller for the integration and we had a good experience with them. 

Which other solutions did I evaluate?

We also looked at Dell EMC and NetApp but Pure Storage performed better. 

What other advice do I have?

I would rate this solution an eight. There's always room for improvement, nobody is perfect to get a ten out of ten. They do what they do well. It's not cheap but we it's for the uses that we needed. 

If you're considering this solution, I would tell you to try it. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Infrastr31b9 - PeerSpot reviewer
Infrastructure Architect at a government with 1,001-5,000 employees
Real User
Web interface is easy to use and we've seen data reduction numbers
Pros and Cons
  • "We've had to use tech support on a number of occasions. They did everything remotely and talked us all the way through. They fixed the issue within 30 minutes. Every single time we contact them, they're perfect. I would give their technical support a ten out of ten."

    What is our primary use case?

    Our primary use case of this solution is for the production storage, development, and DR storage. 

    How has it helped my organization?

    We run a lot of Oracle workloads and we need a lot of development environments and this solution allows us to snapshot those environments. It releases those to new teams within minutes at a very small storage cost amount. 

    It really helps simplify storage. It's very, very simple to use. The web interface is also very easy to use. The bureau's EOS is just perfect, there's nothing really complicated about it. With the help of the array, it's very easy to navigate. We can see the volumes and our protection groups. It's a breath of fresh air compared to the Legacy storage that we were using.

    What is most valuable?

    Ease of use is the most valuable feature for us. It just does what it says. It's very efficient, really quick, and replication is great.

    Predictive performance analytics are also good. The compression and the predictive analytics tell us how much storage we're using and how much longer we have before it runs out. The compression algorithms are perfect.

    What needs improvement?

    The new features that they are coming out with are very compelling for us, especially now that they have a partnership with AWS it will get some traction in the coming year. We will certainly be going with VMC on AWS. It's very compelling for us now that it's working with VMware.

    There's nothing that they could improve on. They've been brilliant all the way through. We've had no downtime, no problems, easy installation; it just works.

    For how long have I used the solution?

    Three to five years.

    What do I think about the stability of the solution?

    There have been no problems whatsoever with stability. We do purity upgrades during the daytime and we don't lose any workloads and we don't have any outages. The support of Pure Storage is just absolutely brilliant. We've had no outages whatsoever with it.

    What do I think about the scalability of the solution?

    We scaled up when we bought new arrays where we get the snapshot replaced and upgraded for no extra costs. During the workloads and while the upgrade was taking place there were no outages, none whatsoever.

    How are customer service and technical support?

    We've had to use tech support on a number of occasions. They did everything remotely and talked us all the way through. They fixed the issue within 30 minutes. Every single time we contact them, they're perfect. I would give their technical support a ten out of ten. 

    Which solution did I use previously and why did I switch?

    We were getting rid of Dell EMC because they were awful and they cost a fortune. vSAN was also an option because we use a lot of VMware but we stuck with Pure Storage. It was a solution that we'd put in a few years ago and we didn't have any problems with it so we wanted to continue using it. We have a good working relationship with the account managers in Scotland. They're really good.

    How was the initial setup?

    The set up was very easy. The hardest part was getting it out of the box and into our tack. 

    What about the implementation team?

    We used an integrator called ProMax. We did 50/50 with them. We got ProMax to come in and start the process and then we finished off the work. This was the first time that we worked with them and we had no problems with them. I would rate them a ten out of ten. The engineer was helpful the whole way through. He helped me unbox the solution, get it into the racks, build it, cable it up, and get it into production. 

    What was our ROI?

    We've seen data reduction figures in the amount of storage that we're using. We've seen cost savings compared to Dell EMC. We've seen the performance of the array. We don't have any real figures, but I'm 100% sure that it's faster than the Legacy storage that we were using.

    What other advice do I have?

    I would rate this solution a ten out of ten. 

    If you're considering this solution I would advise you to do a Pure Storage demo and have them put an array in to try. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    IctOpera3163 - PeerSpot reviewer
    ICT Operations Manager at a comms service provider with 51-200 employees
    Real User
    It has good performance. It is easy to install, understand, and manage with a good ratio of deduplication and compression.
    Pros and Cons
    • "We are very happy with the data deduplication and compression ratio that we have on the platform."
    • "The console is simple to use. It has good performance. It is easy to install, understand, and manage, with a good ratio of deduplication and compression. It is doing its job."
    • "They could improve the price."

    What is our primary use case?

    We're providing some ESXi solutions to our customers with high performance.

    How has it helped my organization?

    We working now with VM Analytics to provide our customers some strategies about their VMs directly.

    What is most valuable?

    Asynchronous and synchronous replication between two data centers. Our platform is housed in two centers, and we're using Pure Storage for their replication.

    We are very happy with the data deduplication and compression ratio that we have on the platform.

    The console is simple to use. It has good performance. It is easy to install, understand, and manage, with a good ratio of deduplication and compression. It is doing its job.

    What needs improvement?

    They could improve the price.

    What do I think about the stability of the solution?

    It is very stable.

    What do I think about the scalability of the solution?

    We did some add-ons months ago without any downtime.

    How are customer service and technical support?

    Technical support is good. They are proactive about the upgrades and reactive when we have any issues.

    Which solution did I use previously and why did I switch?

    Before working with Pure Storage, we were working with an SP and multi-tier solution. Most of our customers were looking for performance. So, we made the choice to have an all-flash platform with replication. At the time, Pure Storage was the only one to be able to provide some all-flash storage with replication, and replication was mandatory for our customers.

    How was the initial setup?

    It is quite easy to set up.

    What was our ROI?

    We have seen a reduction in TCO.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Pure Storage FlashArray Report and get advice and tips from experienced pros sharing their opinions.
    Updated: September 2025
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    Download our free Pure Storage FlashArray Report and get advice and tips from experienced pros sharing their opinions.