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ITsuper677 - PeerSpot reviewer
IT Supervisor at a financial services firm with 501-1,000 employees
Real User
An easy user interface that has helped us be able to manage our data better
Pros and Cons
  • "They have really good baked in analytics to show you trends for growth history, so it does help with future planning for data growth."
  • "I would love to see a true one click upgrade solution. Right now, you have to click and schedule an appointment with Pure Storage to be able to upgrade. I would love for it to automatically download, install, and fall-over every controller as it updates."

What is our primary use case?

We have all-flash for our SQL environment.

How has it helped my organization?

The product added speed to our SQL environment, so we receive a bit better compression. It did give us a little more space when I moved my SQL environment off the competitor onto Pure Storage. Therefore, I obtained a bit of space and saw an increase in performance.

They have really good baked in analytics to show you trends for growth history, so it does help with future planning for data growth.

What is most valuable?

I like the five-year controller upgrade, easy-to-use interface, and performance.

They do a good job at ease of use for the interface. I don't have a big team, so its easy user interface has helped us be able to manage our data better.

What needs improvement?

I would love to see a true one click upgrade solution. Right now, you have to click and schedule an appointment with Pure Storage to be able to upgrade. I would love for it to automatically download, install, and fall-over every controller as it updates.

Buyer's Guide
Pure Storage FlashArray
May 2025
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.

For how long have I used the solution?

The product has been in my environment for over a year.

What do I think about the stability of the solution?

The product has not gone down in a year. So, I would say that it is stable. We haven't seen any high spikes in read/write latency.

What do I think about the scalability of the solution?

Scalability seems pretty simplistic. You just buy more drives and slap them in the box, then tack it onto your current storage pool. It seems like it would be pretty easy to scale out.

However, I don't know about scaling up. I don't think they do extra data shelves, so you would have to buy a whole new unit.

How are customer service and support?

We have only used the technical support for upgrades. They respond very quickly and are efficient at what they do.

Which solution did I use previously and why did I switch?

A local VAR was talking about our challenges and some different solutions to take care of it. Pure just seemed like it could fit the bill.

We have Tegile and HPE 3PAR in our environment.

How was the initial setup?

The initial setup was very straightforward. We were about to get the installation done within two hours.

We have done a firmware upgrade for the OS. We clicked the button to place the call in with support. They remote in with a time that we agreed upon to upgrade the solution. We have never had any problems with it.

What about the implementation team?

We used the reseller for deployment, who came in and worked with our storage guy to deploy the solution. The reseller company was Sirius Computer Solutions. My local rep and his engineer were the ones who came in to install it, and it was a perfect experience. They are whom we have always bought storage through. We have never had any problems with them.

What was our ROI?

We watch latency, then our I/Os. We care about how much we're pushing through the box, then what latency the box for read/writes is hitting. I have seen a decrease in read/write latency since moving to Pure Storage by seven milliseconds.

What's my experience with pricing, setup cost, and licensing?

Our licensing is on a yearly basis. So, every year, we renew. We could do a three-year contract, but right now, we only do a one-year.

Which other solutions did I evaluate?

We looked into a couple other vendors. I am currently still using one of the vendor. Then, with Pure, we looked into some solutions from Dell EMC or HPE. Pure seemed to be a bit more cost-efficient. It also had better reviews from what we could find online and with references.

Because they do the compression and dedupe on the backside, I have seen better numbers of the Pure Storage box than on the other competitors that I have in my environment.

What other advice do I have?

Ensure you are looking at all aspects of what the device can do, what your company needs are, and try to see how Pure Storage can meet all of your company's current needs.

We have Pure Storage integrated with our vCenter. The integration was very simple and gives us a lot better insight into our virtual environment.

Pure Storage hasn't increased nor decrease our ability to manage storage, because the solution that we are moving from had a very easy to use interface too.

I don't really use the predictive performance analytics.

Biggest lesson learned: Longevity planning. Pure Storage, with their five-year upgrade for controllers, has helped me feel comfortable. Even as the company grows, I will still have a storage solution which will fit the environment.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SDDC Senior Director at SK Telecom
Real User
It helps us store large amounts of data along with providing us faster retrieval of data
Pros and Cons
  • "The most valuable feature is test performance. It helps us store large amounts of data along with providing us faster retrieval of data."
  • "The technical support is okay, but could be improved."

What is our primary use case?

The primary use case is big data. 

SAP is very important for our business. We are running our management system on SAP, so it's very critical. We are running SAP S/4HANA and other ERP modules. We run our config on-premise.

What is most valuable?

The most valuable feature is test performance. It helps us store large amounts of data along with providing us faster retrieval of data.

For how long have I used the solution?

We recently deployed the solution.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

The scalability is very good.

How are customer service and technical support?

The technical support is okay, but could be improved.

Which solution did I use previously and why did I switch?

We switched because the performance was bad with our previous solution, and it was expensive.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We deployed it in-house.

What was our ROI?

We have seen latency improvements.

Which other solutions did I evaluate?

We also evaluated EMC and HPE.

We really needed high performance with large amounts of data. We weren't happy with other vendors, and the speed and the volume of data that they could store, handle, and compress.

What other advice do I have?

It has been quite satisfactory in performance and scalability. Since we adopted this only a year ago, we will see what happens in the long term, if they will keep up with their quality.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Pure Storage FlashArray
May 2025
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
ITDirect71e2 - PeerSpot reviewer
IT Director at a tech services company with 51-200 employees
Real User
We can use more capacity because of the compression and deduplication
Pros and Cons
  • "Most of the problems that we had in the past with the performance in IOPS have disappeared. It has been a great improvement for our customers' services."
  • "Going forward, don't complicate things for the customers."

What is our primary use case?

We use it for performance, the capacity of deduplication, and compression of the data.

How has it helped my organization?

We are a small cloud service provider. When we put Pure Storage working on the services of our customers, most of the problems that we had in the past with the performance in IOPS have disappeared. It has been a great improvement for our customers' services.

What is most valuable?

The storage is very simple. 

We can use more capacity because of the compression and deduplication.

The predictive performance analytics are good, easy to use, and simple to see. They are simple to understand, not complicated.

What needs improvement?

Going forward, don't complicate things for the customers. 

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The solution is very stable.

Only one disk has a problem. The performance with that problem doesn't create problems for our customers. We are able to maintain the performance of the program.

What do I think about the scalability of the solution?

We have already made upgrades now for two months. We think that the scalability is very good. If you want to go to another array or add more capacity, they will change it, if you have the support. So, we put more capacity on it. There is a simple way to do it which has a protection of investment.

How are customer service and technical support?

We have only used the remote technical support in the case of the disk. They are very good. They acknowledged the problem quickly, identified it, and are always asking and seeing things, which in some cases, are more difficult for us to see.

Which solution did I use previously and why did I switch?

Because of our clients, we needed a more structured solution with performance which was stable. So, we tested new storage, and Pure Storage was the one that revealed to be more flexible and simpler. 

How was the initial setup?

The initial setup was very simple and straightforward.

What about the implementation team?

For the integration, we used a reseller. It was so easy to put in place and put it to work. They did a good job, but I think we could also do it.

What was our ROI?

For us, as the customer, it reduced the price of the management. The total cost of ownership has been reduced. In the beginning, the investment was greater. Now, it is about a 20% reduction.

Using older techniques, we see that we can offer clients more capacity. The real capacity that we get to customers is six or seven times greater than the capacity that we have in place.

What's my experience with pricing, setup cost, and licensing?

In the beginning, we saw that the price is not very good. When we made some compilations about the deduplication and the compression and what the equipment does, including the differentiation of upper management of the storage, the price was not so bad. However, in the beginning, the price was very difficult to justify.

What other advice do I have?

It is a very good solution. It responds to all the workload problems that we have. It could be with some different workloads that the solution might not respond the way that it responds to us. Test it. People will be astonished with it performance and simplicity.

We have two arrays in two data centers. Normally, in the arrays, the latency is about 4.3 milliseconds per second, which is very good in all workloads. In terms of reduction, our customers are seeing about a seven to eight plus reduction in the capacity that they have.

The TCO for flash and SSD implementation are comparable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director of IT at a healthcare company with 1,001-5,000 employees
Real User
Provides awesome performance, while shrinking our data center significantly
Pros and Cons
  • "We were actually able to do multiple upgrades, including head upgrades and moving between the platforms, M20 and M50, over the years. We have never once lost a ping and have never had an outage due to an OS upgrade or a complete head upgrade."

    What is most valuable?

    Provides awesome performance, and it's been able to shrink all of our data center from two-and-a-half racks to one rack and give better performance with SSD drives versus spinning disk drives. It has saved overall costs from our heat and power within our data center where we're now just powering up a 3U device.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    It's very stable. We were actually able to do multiple upgrades, including head upgrades and moving between the platforms, M20 and M50, over the years. We have never once lost a ping and have never had an outage due to an OS upgrade or a complete head upgrade.

    What do I think about the scalability of the solution?

    Scalability is great. Pure's model is adding more disk space to it and then getting a better controller to make sure you are going to stay with your performance. It's a wonderful model.

    How are customer service and technical support?

    We have our dedicated resources that we have reached out to, but because there have really been no issues with anything, we're not on the phone with them constantly. Whenever we have had an issue or question, someone is always very responsive. They even come onsite for major issues, such as an NOS upgrade, just to hand-walk us through what we're doing.

    How was the initial setup?

    Deployment was easy. I didn't do it. I am not a technical guy, but my team was able to get it deployed and then connected to our ESX environment within two hours.

    What's my experience with pricing, setup cost, and licensing?

    Like anything, when you are paying more than you were paying for the storage space, you'd like the cost to be less. If they could get into the spinning disk kind of cost, that would be it. But what you are getting for it, you are definitely seeing a good ROI.

    Which other solutions did I evaluate?

    We considered other options. I have used the others, EMC and NetApp, etc. We have looked at all of the platforms, and to see what Pure was able to do within a PoC environment meant that we never turned back our PoC environment. We just bought it and kept running with it. It was an amazing product based on what we had seen out there in the market.

    What other advice do I have?

    I would definitely recommend it to colleagues. I have not only used it where I am currently at, but I have also used it at other locations before. I have recommended it to partners, and colleagues that I have worked with in the past, across the state of California.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    SysAdmin3d53 - PeerSpot reviewer
    Sys Admin at a consultancy with 1,001-5,000 employees
    Real User
    Easy to implement and TCO of flash is lower than SSD implementations
    Pros and Cons
    • "Has also helped simplify storage for us. The other person we put in there, took about a week to implement. And we had both arrays set up within around four hours with a thirty minute drive time between the two locations."
    • "We've had it in place for about a year and a half and have had zero complaints, other than that box-to-box replication is not encrypted."

    What is our primary use case?

    Our primary use case of this solution is for Rack Database Storage and Virtualized Server Storage.

    How has it helped my organization?

    I used to have to manually sync storage from server to server, for multiple clusters and database storage for disaster recovery but now, that's all automated. I set it up once, and it was done on the very first day we implemented bolts. Storage arrays were set up on the very same day and by that afternoon all of the replication was configured and I haven't had to touch it since.

    Has also helped simplify storage for us. It had taken the original person we used a full week to implement. With this solution, we had both arrays set up within around four hours with a thirty minute drive time between the two locations.

    We have seen TCO of flash be lower than SSD implementations. We're faster which is part of the equation too. We're paying for speed and if we would have had to buy other solutions, then that would have cost us on the morale side and on the user satisfaction side.

    Another way that it has helped my organization is that now we are seeing 3.6 to 1 on Oracle Databases. Our goal was 3, we had to have 3, so we got 3.6 to 1.

    What is most valuable?

    The most valuable features for us would be the ease of implementation and box-to-box replication.

    What needs improvement?

    I would like to see box-to-box encryption on replication included in the next release. 

    For how long have I used the solution?

    Three to five years.

    What do I think about the stability of the solution?

    We've had zero drive failures and zero problems with it. We've had it in place for about a year and a half and have had zero complaints, other than that box-to-box replication is not encrypted.

    What do I think about the scalability of the solution?

    Scalability appears to be easy but we haven't had to use it. 

    How are customer service and technical support?

    We had to open a ticket with their technical support. We needed to get NIST certified and we had some of our storage on that PRA and we had to be done at the end of the year 2017 so we were in constant contact with support to ensure that we were going to meet all the requirements. In the end, we did hit that date.

    Which solution did I use previously and why did I switch?

    We knew that we needed to switch solutions because we were using very old Dell EMC hardware. It was painful, we had weekly drive failures. Every single week one of the key drives failed. It was old, it was out of support, we were losing support, we were paying for extended support, we knew that we had to have this solution. It was all spinning discs, there were a couple SSDs on there but for the most part, it was all spinning discs. We saw some major improvements.

    How was the initial setup?

    The initial setup was straightforward. The other guy we used took a week to set up and there are still issues. Here we had two arrays set up within four hours with a thirty minute drive time.

    What about the implementation team?

    We used a reseller called Sirius for the implementation. They were good, we didn't have any complaints. 

    Which other solutions did I evaluate?

    We looked at Hitachi which we did put in place for some of our dev environments. We also spoke to IBM. We used to use Texas Memory Systems which was bought out by IBM and we reached out to them to see if there was an equivalent and there wasn't. 

    What other advice do I have?

    I would rate this solution a ten. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Michael-Daniel - PeerSpot reviewer
    Virtual Storage Administrator at a tech vendor with 51-200 employees
    Real User
    Top 5Leaderboard
    A stable and scalable product that functions amazingly fast in terms of speed once it is up and running
    Pros and Cons
    • "Pure Storage FlashArray's overall speed is its most valuable feature."
    • "The initial setup of the product is complex."

    What is most valuable?

    Pure Storage FlashArray's overall speed is its most valuable feature.

    What needs improvement?

    Pure Storage FlashArray is painful in certain areas, and because of this, in my company, we wish it was made to be a bit more user-friendly, especially in a VMware environment, so that it can be made less of a cumbersome process. I don't know if its less user-friendly nature in a VMware environment is indicative of some of the encryption features and other stuff of Pure Storage FlashArray. Pure Storage FlashArray would just be easier to manage if it didn't have to jump through so many hoops.

    For how long have I used the solution?

    I have experience with Pure Storage FlashArray. My company is a customer of Pure Storage FlashArray.

    What do I think about the stability of the solution?

    It is a stable solution. As long as you don't accidentally cut the power off in your company, the product remains stable, making it pretty reliable.

    What do I think about the scalability of the solution?

    It is a scalable solution.

    How are customer service and support?

    The solution's technical support is good. I rate the technical support a nine to ten out of ten.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup of the product is complex.

    What about the implementation team?

    Pure Storage FlashArray's team had to install the product in our company.

    What's my experience with pricing, setup cost, and licensing?

    Cost-wise, I imagine that the product's price would probably give you a nosebleed if you were a younger company.

    What other advice do I have?

    Pure Storage FlashArray is a solution that can be described as a product that functions amazingly fast in terms of speed once it is up and running.

    In our company, we only semi-manage the product. Three people who look after server infrastructure, networking infrastructure, and virtual infrastructure in my company look after the product's maintenance.

    I rate the overall product an eight to nine out of ten. I wish the product wasn't cumbersome to do certain things and should provide a little more flexibility.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1346454 - PeerSpot reviewer
    KYC Quality Assurance at a financial services firm with 10,001+ employees
    Real User
    Quick and responsive performance, good compression and deduplication features, responsive support
    Pros and Cons
    • "The compression and deduplication features help to make the best use of the capacity."
    • "The system has dual controllers but does not have a high level of resiliency built-in."

    What is our primary use case?

    This product is for database usage and consolidating performance.

    How has it helped my organization?

    The Pure Storage FlashArray provides us with faster data access. Our processing time is faster for tasks that used to take a long time before. Now, it's a lot quicker and more responsive.

    What is most valuable?

    The low latency and the performance, in general, are very good.

    The compression and deduplication features help to make the best use of the capacity.

    Replication and active-active features are available.

    What needs improvement?

    The system has dual controllers but does not have a high level of resiliency built-in. For what the peak says, I'm very happy with it. However, if you compare it to similar devices with multiple controllers that are scaled-out, it's not a true active-active.

    For how long have I used the solution?

    I have been using Pure Storage FlashArray for approximately one year.

    What do I think about the stability of the solution?

    Over the past year that we have been using it, the stability has been good. That said, we're still testing it. It is very low maintenance; on the Pure side, they don't have much involvement apart from a bit of monitoring.

    What do I think about the scalability of the solution?

    We've not had to increase the capacity yet but it does have the flexibility to scale if we need to. At this point, we have 25,000 end-users and we don't expect that to increase. Our user base is fairly static.

    How are customer service and support?

    We have been in contact with technical support a couple of times. They are quick to respond and we are very happy with the customer support team.

    The support plan makes it simple to plan ahead.

    Which solution did I use previously and why did I switch?

    We have used other flash arrays in the past.

    How was the initial setup?

    This initial setup is very straightforward. A couple of hours on-site is all that was needed for the engineer to complete it. It took that long to make sure that everything was in place and available.

    Overall, it is very simple.

    For the deployment, we didn't need many people but we do have a wider storage team that deals with it.

    What about the implementation team?

    Installation was included with the purchase. We didn't do it ourselves.

    What's my experience with pricing, setup cost, and licensing?

    There are no licensing fees aside from the support. The support plan is simple and quite easy to understand, and it covers issues such as hardware failures.

    Which other solutions did I evaluate?

    We evaluated all of the options that were presented to us at the time, and Pure won.

    What other advice do I have?

    Feature-wise, there's nothing specific that is lacking for us at the moment. The features that are there now are really what we need.

    Overall, this is a good product and I recommend it.

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Infrastructure Engineer at ISAM
    Real User
    Meets our needs, and has good speed and good programmability
    Pros and Cons
    • "I like the speed, and I like the API and how programmable it is."
    • "Its price could be cheaper. It is not the cheapest one out there, but I'm not directly involved in the figures and negotiations."

    What is our primary use case?

    At the moment, we're migrating our complete infrastructure onto Pure Storage. All of our storage is going onto it.

    We are using its latest version.

    What is most valuable?

    I like the speed, and I like the API and how programmable it is.

    What needs improvement?

    Its price could be cheaper. It is not the cheapest one out there, but I'm not directly involved in the figures and negotiations. 

    In terms of features, we are really happy with it. We haven't had it long enough to give feedback on that.

    For how long have I used the solution?

    I have been using this solution for a year now.

    What do I think about the stability of the solution?

    So far, it has been brilliant. We haven't really had it long enough to judge it.

    What do I think about the scalability of the solution?

    It seems pretty good, but we haven't really tested it.

    We have about a hundred users. We will possibly increase its usage. It will be done slowly.

    How are customer service and support?

    It has been really easy to use. Their support has been very helpful.

    Which solution did I use previously and why did I switch?

    We were using another solution. We switched because it was very old, and we were looking at something that was an SSD. 

    How was the initial setup?

    I was not involved in the initial setup. For its deployment, we had a couple of engineers.

    What's my experience with pricing, setup cost, and licensing?

    It is not the cheapest one out there. We're paying yearly, but I'm not 100% sure.

    Which other solutions did I evaluate?

    We evaluated Pure and NetApp, and we eventually went with Pure. A positive point with NetApp was the price.

    What other advice do I have?

    If it's financially viable for you and you can afford it, it's worth it.

    I would rate it a nine out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Pure Storage FlashArray Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2025
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    Buyer's Guide
    Download our free Pure Storage FlashArray Report and get advice and tips from experienced pros sharing their opinions.