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ITsuper677 - PeerSpot reviewer
IT Supervisor at a financial services firm with 501-1,000 employees
Real User
An easy user interface that has helped us be able to manage our data better
Pros and Cons
  • "They have really good baked in analytics to show you trends for growth history, so it does help with future planning for data growth."
  • "I would love to see a true one click upgrade solution. Right now, you have to click and schedule an appointment with Pure Storage to be able to upgrade. I would love for it to automatically download, install, and fall-over every controller as it updates."

What is our primary use case?

We have all-flash for our SQL environment.

How has it helped my organization?

The product added speed to our SQL environment, so we receive a bit better compression. It did give us a little more space when I moved my SQL environment off the competitor onto Pure Storage. Therefore, I obtained a bit of space and saw an increase in performance.

They have really good baked in analytics to show you trends for growth history, so it does help with future planning for data growth.

What is most valuable?

I like the five-year controller upgrade, easy-to-use interface, and performance.

They do a good job at ease of use for the interface. I don't have a big team, so its easy user interface has helped us be able to manage our data better.

What needs improvement?

I would love to see a true one click upgrade solution. Right now, you have to click and schedule an appointment with Pure Storage to be able to upgrade. I would love for it to automatically download, install, and fall-over every controller as it updates.

Buyer's Guide
Pure Storage FlashArray
September 2025
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.

For how long have I used the solution?

The product has been in my environment for over a year.

What do I think about the stability of the solution?

The product has not gone down in a year. So, I would say that it is stable. We haven't seen any high spikes in read/write latency.

What do I think about the scalability of the solution?

Scalability seems pretty simplistic. You just buy more drives and slap them in the box, then tack it onto your current storage pool. It seems like it would be pretty easy to scale out.

However, I don't know about scaling up. I don't think they do extra data shelves, so you would have to buy a whole new unit.

How are customer service and support?

We have only used the technical support for upgrades. They respond very quickly and are efficient at what they do.

Which solution did I use previously and why did I switch?

A local VAR was talking about our challenges and some different solutions to take care of it. Pure just seemed like it could fit the bill.

We have Tegile and HPE 3PAR in our environment.

How was the initial setup?

The initial setup was very straightforward. We were about to get the installation done within two hours.

We have done a firmware upgrade for the OS. We clicked the button to place the call in with support. They remote in with a time that we agreed upon to upgrade the solution. We have never had any problems with it.

What about the implementation team?

We used the reseller for deployment, who came in and worked with our storage guy to deploy the solution. The reseller company was Sirius Computer Solutions. My local rep and his engineer were the ones who came in to install it, and it was a perfect experience. They are whom we have always bought storage through. We have never had any problems with them.

What was our ROI?

We watch latency, then our I/Os. We care about how much we're pushing through the box, then what latency the box for read/writes is hitting. I have seen a decrease in read/write latency since moving to Pure Storage by seven milliseconds.

What's my experience with pricing, setup cost, and licensing?

Our licensing is on a yearly basis. So, every year, we renew. We could do a three-year contract, but right now, we only do a one-year.

Which other solutions did I evaluate?

We looked into a couple other vendors. I am currently still using one of the vendor. Then, with Pure, we looked into some solutions from Dell EMC or HPE. Pure seemed to be a bit more cost-efficient. It also had better reviews from what we could find online and with references.

Because they do the compression and dedupe on the backside, I have seen better numbers of the Pure Storage box than on the other competitors that I have in my environment.

What other advice do I have?

Ensure you are looking at all aspects of what the device can do, what your company needs are, and try to see how Pure Storage can meet all of your company's current needs.

We have Pure Storage integrated with our vCenter. The integration was very simple and gives us a lot better insight into our virtual environment.

Pure Storage hasn't increased nor decrease our ability to manage storage, because the solution that we are moving from had a very easy to use interface too.

I don't really use the predictive performance analytics.

Biggest lesson learned: Longevity planning. Pure Storage, with their five-year upgrade for controllers, has helped me feel comfortable. Even as the company grows, I will still have a storage solution which will fit the environment.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
GIS Group Manager (Server, Dir Services, DBA, SAP BASIS/Sec, Mainframe, Storage, Network, & InfoSec) at Haworth
Real User
Its ease of use has allowed us to stand up landscapes faster.
Pros and Cons
  • "The most valuable feature is its upgradeability."
  • "What it needs to do is work a little closer with solutions, like VMware, so it understands the particular workloads that are on it. Today, it does not understand the applications which are running against it."

What is our primary use case?

Our primary use case is SAP. 

How has it helped my organization?

Its ease of use has allowed us to stand up landscapes faster.

What is most valuable?

The most valuable feature is its upgradeability.

Pure Storage helps to streamline storage because of its simplicity.

What needs improvement?

What it needs to do is work a little closer with solutions, like VMware, so it understands the particular workloads that are on it. Today, it does not understand the applications which are running against it. 

For how long have I used the solution?

4 years

What do I think about the stability of the solution?

We have never had an issue.

What do I think about the scalability of the solution?

We just doubled it in size it was painless.

How are customer service and technical support?

The technical support is fantastic and proactive.

Which solution did I use previously and why did I switch?

Our previous platform did not support SAP.

The driver for us to implement Pure Storage in our SAP landscape was that it was SAP certified.  Additionally, it had really good numbers and reviews.

How was the initial setup?

We plugged it in, and in an hour, we were using it. It is very straightforward and simple.


What about the implementation team?

We deployed it in-house.

What was our ROI?

We did not displace any other technology with the Pure Storage purchase so it's doesn't have a traditional dollar ROI.  From an intangible standpoint the lack of care and feeding is notable and freed up the Storage Team to do other things.  

What's my experience with pricing, setup cost, and licensing?

Pure Storage has not helped us to reduce our licensing costs.

Which other solutions did I evaluate?

We looked at Pure Storage, EMC and HPE. We chose Pure Storage because of its innovation.

What other advice do I have?

I would recommend the product.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Pure Storage FlashArray
September 2025
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
SDDC Senior Director at SK Telecom
Real User
It helps us store large amounts of data along with providing us faster retrieval of data
Pros and Cons
  • "The most valuable feature is test performance. It helps us store large amounts of data along with providing us faster retrieval of data."
  • "The technical support is okay, but could be improved."

What is our primary use case?

The primary use case is big data. 

SAP is very important for our business. We are running our management system on SAP, so it's very critical. We are running SAP S/4HANA and other ERP modules. We run our config on-premise.

What is most valuable?

The most valuable feature is test performance. It helps us store large amounts of data along with providing us faster retrieval of data.

For how long have I used the solution?

We recently deployed the solution.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

The scalability is very good.

How are customer service and technical support?

The technical support is okay, but could be improved.

Which solution did I use previously and why did I switch?

We switched because the performance was bad with our previous solution, and it was expensive.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We deployed it in-house.

What was our ROI?

We have seen latency improvements.

Which other solutions did I evaluate?

We also evaluated EMC and HPE.

We really needed high performance with large amounts of data. We weren't happy with other vendors, and the speed and the volume of data that they could store, handle, and compress.

What other advice do I have?

It has been quite satisfactory in performance and scalability. Since we adopted this only a year ago, we will see what happens in the long term, if they will keep up with their quality.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Technicab541 - PeerSpot reviewer
Technical Marketing Engineer at a tech company with 51-200 employees
Real User
It helps to simplify storage, especially because we can do in-place upgrades and can grow on demand
Pros and Cons
  • "Running SAP on Pure Storage helps a lot without doing any further tuning to improve application performance. Our internal clients are happy."

    What is our primary use case?

    The primary use case is to run SAP applications on top of the flash solutions.

    SAP is very important to our business. It's a key function. We are running ERP and CRM systems. Our systems run on-premise.

    How has it helped my organization?

    Running SAP on Pure Storage helps a lot without doing any further tuning to improve application performance. Our internal clients are happy.

    What is most valuable?

    The most valuable feature is the performance of Pure Storage underneath and that many applications, which are already integrated with it. I can use the system applications, e.g., for backup restore. Therefore, I don't need to buy them in addition to the product, as they are already part of the solution.

    It helps to simplify storage, especially because we can do in-place upgrades and can grow on demand. I can pay on demand, so it helps me to simplify the usage of the storage.

    What do I think about the stability of the solution?

    It is super stable.

    It has even improved the performance of SAP HANA.

    What do I think about the scalability of the solution?

    The scalability is already there in both directions. You can scale the storage, as well as the compute.

    How are customer service and technical support?

    The technical support comes out of one single stop. It is very helpful to have one single number to contact.

    How was the initial setup?

    The initial setup was straightforward and simple.

    Our HANA installation was a greenfield. So, we started the Pure Storage system with HANA.

    What about the implementation team?

    We used a partner (integrator) for the deployment. We used Tech Data. Everything was based on design guides and reference architecture, our experience was very good.

    What was our ROI?

    There is some benefit in regard to total cost of ownership, because it's a condensed system. It saves a lot of space in the data center, saving power.

    What's my experience with pricing, setup cost, and licensing?

    Pure Storage has not helped to reduce our HANA licensing costs.

    What other advice do I have?

    I am pretty happy with the solution, as it is currently.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
    PeerSpot user
    CTO at Ticel
    Real User
    It simplifies the administration and backup
    Pros and Cons
    • "The stability is perfect. The reliability is 100% and the latency is always lower than 1 millisecond."
    • "I would like to have support available in Spanish."

    What is our primary use case?

    The primary use case is SAP. It work very well.

    SAP is very important to our business. We are running all ERP solutions. Our configurations are run on-premise. 

    How has it helped my organization?

    It has easy implementation.

    What is most valuable?

    The most valuable feature is its simplicity. It simplifies the administration and backup.

    The predictive performance analytics works well.

    What needs improvement?

    I would like to have support available in Spanish.

    What do I think about the stability of the solution?

    The stability is perfect. The reliability is 100% and the latency is always lower than 1 millisecond.

    The speed is very high on SAP from running it on Pure Storage, and the power on SAP HANA is much faster.

    What do I think about the scalability of the solution?

    The scalability is good.

    How are customer service and technical support?

    I would rate the technical support as a ten out of ten.

    How was the initial setup?

    The initial setup was straightforward.

    What about the implementation team?

    We deployed directly with Pure Storage.

    What was our ROI?

    The ROI is very positive for the reductions in HANA.

    We have seen a 5:1 reduction in Total Cost of Ownership (TCO). 

    We are finding the TCO of flash to be lower than SSD implementations by 2:1.

    What other advice do I have?

    It's a simple, robust solution, which is very stable.

    Pure Storage is very good and quick for backing up SAP HANA.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Associate Director of Cloud Engineering at ZS Associates
    Real User
    We no longer have to worry about managing volumes, capacity, or replication
    Pros and Cons
    • "Scalability is one of the best features. You can quickly add more. You can swap out the drives with larger sizes, you can add more shelves. All of that is perfect - the whole concept of keeping it modular..."
    • "The data reduction that we had initially anticipated when we bought Pure and we move over, is way lower than the expected reduction. It depends on the workloads, of course. But that has been a challenge at times."

    What is our primary use case?

    All of our production, development, and workloads run on it.

    How has it helped my organization?

    We were previously a legacy storage system. After moving to Pure, the stability and performance both dramatically improved. 

    We don't have to worry about storage anymore. Previously, we had to babysit our storage system, doing things like managing the volumes, looking at the capacity, predicting when would we run out of space, and replication work. All of those created a lot of challenges with the previous system. Since moving to Pure, we no longer have to worry. We defined the policies once, and things mostly work.

    Pure Storage simplifies the management, overall.

    What is most valuable?

    Flash is the most valuable feature.

    Scalability is one of the best features. You can quickly add more. You can swap out the drives with larger sizes, you can add more shelves. All of that is perfect - the whole concept of keeping it modular, where you can keep replacing components. That was definitely new several years ago. I would bet competitors are doing it now as well, but when they started, it was an innovation.

    What needs improvement?

    The real need that we have is around other backups. Obviously, it has its own snapshot concept but beyond that, having a separate backup system in the Pure ecosystem itself, in that space, would make it all integrated within a single organization and we wouldn't have to deal with multiple companies. That's an area where we thought Flash Blade could serve our needs, but it seems it can't.

    Also, for one of our systems, the data reduction that we had initially anticipated when we bought Pure and we moved over is way lower than the expected reduction. It depends on the workloads, of course. But that has been a challenge at times. Because of that, we now need more storage. We are going to have to use the guaranty that they provide when you purchase: If it doesn't meet the overall capacity needs, then they will provide extra storage.

    For how long have I used the solution?

    Three to five years.

    What do I think about the stability of the solution?

    The stability, in general, has been perfect. 

    The reason I gave a nine, not a ten, is the upgrades. With most upgrades we have had some kind of problem. They haven't been as smooth as they should have been.

    The latest problem with which we are currently dealing, literally today, is that after the latest upgrade, the utilization went up, especially because of the systems space, which is consuming much more than it should. The duplication is not happening on time. Pure acts like it is a bug and that they have a new version with a fix for it. It goes into a cycle often: You keep upgrading and that new upgrade may have some other problem.

    That's the primary worry regarding stability. Otherwise, the system works.

    How are customer service and technical support?

    Technical support is good, but not as good as we would like. We have to get our Pure account team involved often, and they are stars. That always solves the problem. Support is available 24/7, but sometimes they're not as detail-oriented as we would like in investigating problems.

    How was the initial setup?

    The setup was pretty straightforward. We recently added two more areas to our ecosystem and the set up was pretty good.

    What about the implementation team?

    We used a reseller, SHI. Our experience with them was good.

    What was our ROI?

    Pure is expensive. But it comes with features so you get what you pay for. It's expensive compared to our old storage systems, but that is balanced by the reduction in the amount of effort human effort involved in& babysitting the storage system. So if you factor in everything, I don't know if the TCO is reduced, but it's not a concern for us, at least.

    What other advice do I have?

    You get what you pay for. It is expensive, but it really works. So I would really recommend using Pure Storage.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user1027779 - PeerSpot reviewer
    it_user1027779Federal Account Executive at a tech vendor with 1,001-5,000 employees
    Real User

    Rujuswami, solid review! It's good to hear somebody at least talk about TCO over the life of an investment and when you mention how your upfront CAPEX expense is "balanced by the reduction in the amount of effort human effort involved in babysitting the storage system" it must be nice to experience that reality and more enjoyable work environment. You mentioned Pure being expensive and that you have been a customer for 3-5 years. I'd love to hear your feedback added to this review if you've kept track of other components of TCO. The first one I'd be curious about that you don't mention is energy costs of the Pure system vs your old legacy infrastructure. The second would be your experience with "forklift upgrades" during that 3rd/4th year that is almost inevitable with legacy storage vendors and how that high cost factors into the overall TCO and ownership costs. The third would be having all Purity software and features included from day one AND IN THE FUTURE. So any features that come out you will have for nothing. I'd be curious how that stacks up to your experience of buying SW features over the life of legacy systems and adding that to overall cost (SW purchase + add'l maintenance) over the years. Who knows what cool SW features will come out in the storage industry 5 years from now, right? With Pure you'll own it, with others you'll have to buy it. Pure is intended to last forever in your environment with non-disruptive upgrades, no forklift upgrades, no migrations, all with flat & fair maintenance for life and all SW included for life. So 10+ years from initial investment the system only gets better with the Evergreen model both technically and financially, stays modern to fit your needs as you grow, and TCO gets better and better. So I'd love your thoughts there to challenge your comment about Pure being expensive when considering both CAPEX and OPEX. Thanks again!

    SocialAr4d8e - PeerSpot reviewer
    Architect at a tech services company with 51-200 employees
    Real User
    An easy to use product for all of my team members
    Pros and Cons
    • "It is an easy to use product for all of my team members."
    • "I would like to see data tiering to AWS."

    What is our primary use case?

    The primary use case is for on-premise storage.

    I have personally used this solution for 15 years, and now, four years with my current company.

    How has it helped my organization?

    It's a product that we hardly ever call tech support for, because it just works. The performance and ease of use are all there, which is what we were looking for. We don't want to always have to call into tech support for something. It's one of those products where you forget about it because it just works.

    What is most valuable?

    It is an easy to use product for all of my team members.

    What needs improvement?

    Granular growth of the storage needs improvement. Right now, if I wanted to add storage, I have to buy a whole shelf. It would be nice to just buy a few drives.

    I would like to see data tiering to AWS.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    We put a lot of stress on it, and it is very stable. We have only had one tech support call in the last four years for a hard drive replacement.

    What do I think about the scalability of the solution?

    The scalability works. We are using between 30TB to 50TB.

    How are customer service and technical support?

    I would evaluate the technical support as good, I have a team who calls in for support, if there an issue. They have not complained to me about any problems.

    How was the initial setup?

    The configuration was very easy.

    What's my experience with pricing, setup cost, and licensing?

    The cost of the storage needs improvement.

    Which other solutions did I evaluate?

    We also evaluated Dell EMC and locally attached storage. We chose Pure Storage because it had the best performance of all the products that we tested. Also, its virtualization performance is extremely fast, and it has good ease of use.

    What other advice do I have?

    Definitely test the performance, compression, and deduplication. You are going to get more out of the storage than what you anticipated.

    We are a Cohesity customer. We have use cases where we integrated Pure Storage with Cohesity.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Manager of Technical Management at a healthcare company with 10,001+ employees
    Real User
    Cost-effective and integrates well with VMware Site Recovery Manager
    Pros and Cons
    • "Their support system has insight into errors on our SAN fabric that we can't see. They've brought attention to and raised awareness for us about things that we couldn't see, when we were experiencing problems."
    • "I would like to see the NAS add-on component become more fault-tolerant than just a single virtual machine running inside the array. I'm unwilling to use it for that reason."

    What is most valuable?

    It does everything they say it will do:

    • It's very cost-effective compared to other big players.
    • Adding storage to it after we bought it was not a shocking cost surprise.
    • It integrates very well with VMware as we're using Site Recovery Manager from VMware.
    • It's also tiny, it doesn't consume very much space. We're saving power and space in the data center. 
    • It's really easy for us to manage.

    What needs improvement?

    I would like to see the NAS add-on component become more fault-tolerant than just a single virtual machine running inside the array. I'm unwilling to use it for that reason. I have other solutions that work, but I would use it if they had a little bit more fault-tolerance or if somebody explained to me that it's better than I think it is.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    It's very stable.

    How are customer service and technical support?

    Their support system has insight into errors on our SAN fabric that we can't see. They've brought attention to and raised awareness for us about things that we couldn't see, when we were experiencing problems. They helped us figure out how to fix them, helped us coordinate. They did not need to do that. It's just stellar support.

    They're taking really good care of us. Their support is on the ball. They're proactive.

    Which solution did I use previously and why did I switch?

    We were using HPE 3PAR, which we liked, but this is much more cost-effective.

    How was the initial setup?

    We own five Pure arrays. The salesperson came in and set it up for us every time. Note that it was the salesperson who was able to set them up for us.

    What other advice do I have?

    I would definitely recommend this product to a colleague.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Buyer's Guide
    Download our free Pure Storage FlashArray Report and get advice and tips from experienced pros sharing their opinions.
    Updated: September 2025
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    Download our free Pure Storage FlashArray Report and get advice and tips from experienced pros sharing their opinions.