Rubrik Reviews

We use Rubrik as a secondary recovery method for our Tier 1 applications and the primary recovery method for our Tier 2 and below applications.

The time it takes to manage Rubrik across our entire multi-site environment takes considerably less time that it has taken in the past to manage a single location. With Rubrik's integration into VMware, we don't have to worry about unprotected new servers or changes made to existing servers.

The file search feature across all backups has been helpful. The surprising use has been mounting recent backups to create new servers rather than cloning servers in VMware, which drastically cut down required time.

Troubleshooting failed backups is not what it should be. Once you gather logs, deciphering them without the help of support is usually almost impossible. However, support is great in that regard.

None whatsoever.

The only issue we have run into is the sizing of the Virtual Edge devices. In retrospect, we sized incorrectly and ran into the limits of the virtual device. If we had setup a physical cluster, we would not have had any issues at all.

We used EMC Avamar for many years. Cost and support were key reasons for the switch.

Initially we save several hundred thousand dollars on purchase/licensing. However the true ROI is hard to calculate when you start to look at the quality of the services/support offered.

Within a couple of days of a proof of concept, you'll be convinced that what they have been telling you is true. The sales team was great in putting together a thorough cost comparison.

The scope of our requirements limited the playing field. We did look at solutions like Veeam and Unitrends. However, we settled rather quickly with Rubrik.

A proof of concept will answer all of your questions and sell itself.

We use it to backup our virtual machines, specifically file-based backup and backup of our SQL Database. We also use it to archive data on NFS Share and the cloud.

We are now able to perform fast backups and very quick restores. Now we have a tool to restore a virtual machine with Windows Server 2012 R2 from about 1 TB in around 2 minutes up to login.

The Archive function, which allows you to archive data on the cloud or NFS Share. This allows us to use cheap space in the cloud to archive long-term data, and for short-term data we can use NFS Share.

I think the product is perfect as it is. It does exactly what it is supposed to, backup and restore.

One additional feature that would be nice in one of the next releases would be the integration of MySQL/MariaDB.

No

No, if you need more space you can simply add a node.

Very good support who helps with each question. Very fast response time.

Yes, we used VMProtect but had problems with large Debian virtual machines under VMware. Sometimes the virtual machine got stuck with CPU at 100% after removing the snapshot.
This solution has much better backup and restore times.

Straightforward

Implemented through a in-house team.

One hour for critical virtual machines.

The product is not cheap, but you get really good value for your money. Setup costs are cheap because the product is easy to setup.

Yes we tried Veeam, but we had the same problem with large Debian virtual machines. The performance was not really better.

Everyone who needs fast backup and quick restore should try it.

We were operating more than 10 different backup products company-wide and none of them were doing the job correctly. While reviewing the market, I found Rubrik. They were small at the time, and have since acquired a lot of credibility. The first PoC was a real success. We decided to start with them at the end of 2017. We were amazed by the product's simplicity and performance.

It improved the backup/restore process by a factor of a 1000. Now, we are sure what we have on our system is an exact image of what it was at the time of backup. Restoration validation is piece of cake. This is all new to us.

With Rubrik, there is backup window to manage. The system is able to determine when it is the best time to do backups. This is SLA-driven, and if it is not possible to maintain this SLA, the system will tell you too.

It needs to support more applications natively, like MySQL/MariaDB. 

Put more attention on the physical world. They already support it bit, but I would love to see endpoint protection.

The platform is completely stable. We have never a crash.

So far, so good.

Customer support is very efficient. It is very similar to Nutanix, in my opinion.

We tried Veeam, which could be a valid alternative, except: 

• You still need storage (Rubrik provides a turnkey solution).
• You need a Windows license (Rubrik is Linux-based).
• You still need to manage jobs (Rubrik is SLA-based).

The initial setup is easy. I created a blog post about it.

I did everything by myself.

It is hard to tell so far.

Rubrik is not cheap. Hopefully, you can archive your data on cheap storage to keep the investment minimal.

Veeam was considered, but dismissed.

Do not be afraid to go with newcomers. Rubrik is a fast growing company, and there is a reason for it: They understand the business!

We use Rubrik for daily VM snapshots at local sites, but it is also used for replication in our DR sites because Rubrik has the ability to run a VM on its hardware in case of a failure.

It has greatly simplified our backup process. We create SLAs inside Rubrik, and it does the rest. For most VMs, there is not a Client to be installed. 

We also like the DR features that Rubrik has. E.g., if our main storage goes down, we can temporarily mount VMs on Rubrik.

The user interface (UI) is great. It is very lightweight and intuitive. 

The Auto-Snapshot SLA feature and recovery time are amazing. It took seven seconds to have a server back up and running in production from a total failure.

There are so many things Rubrik has done right. They need to continue to listen to their customers and what they want/need, not just care about money and the bottom line. If they do, they will continue to grow and be a great product.

No stability issues.

No scalability issues.

We have had training sessions. We used customer support once, and they resolved the issue immediately.

We previously used EMC Avamar. The reason that we switched was cost, maintenance, and customer support.

The initial setup is very straightforward. 

We have installed three Rubrik devices so far. The setup took only two to three hours at each site. We were immediately able to start backing up after the initial setup.  

We used Rubrik for the implementation. They let us know what the requirements were for their product to be successfully installed and implemented. We filled out a worksheet with all the configuration settings. The tech came onsite, and it was done in two to three hours.

To be determined.

The cost was less than our previous provider, and this is a much better product.

We looked into EMC's newest product, Veeam, and Cohesity.

If you are looking for a product that offers backups and DR capabilities, which is easy to use, look no further than Rubrik. I am very satisfied.

We use it for backup and recovery of VMware servers, physical Windows servers, SQL Databases, and Microsoft Exchange.

Our previous backup solution was slow, unreliable, and difficult to manage. Rubrik has brought all of our backups under a single pane of glass and made recovery extremely simple.

Instant Recovery of VMs: We had a case where a SQL server had been rendered unusable. Rubrik had us back up and running in seconds.

It is not Windows Cluster-Aware at the moment or Exchange DAG-Aware. If they add support for these particular use cases, it would be even better.

In the event of any issues or questions, the support is top-notch. We rarely need to use support, but when they are needed, they are always quick to respond and very knowledgeable.

We used Backup Exec and Veeam. We made the switch as we found Backup Exec was slow, unreliable, and difficult to manage. Having two solutions was also not ideal, and Rubrik met our needs perfectly. 

The initial setup was very straightforward. 

Rubrik is at the pricier end of the market, but the setup and implementation are so simple that it just works.

We looked at Veeam with ExaGrid and Arcserve.

The primary use case is easy backup and recovery for multiple servers and workstations. It also backups NAS, SQL Servers, and Nutanix.

Rubrik has made the process to manage backup and recovery painless. This frees up more time to work on other projects.

The quick, easy backups and fast restore work great. I also enjoy support calls and the easy updates to the software.

No areas need to be updated at this time.

The addition features that I would like are a way to set monthly backups on a certain date and time. Also, I would like for unmanaged backups to be able to be saved in a separate policy.

Rubrik is being used at my organization for the backups of virtual and physical servers enterprise-wide. I no longer feel the need to babysit and monitor all of the backup jobs in the backup system. It simply works when it is supposed to, at all times. Live recovery is near instant and it handles all mounts through the appliance for rapid recovery. Spinning up test SQL servers from mounts are also great for our development team.

Management is so simple that anyone can check the backups and do restores when necessary.

Instant recovery because it takes about 10 seconds to restore the VM from backup to production, and also mounts from point in time.

It needs more storage array integration options and an easier restore for files that download using a browser.

Rubrik is very simple to implement and setup.  

Our primary use case is vCenter and Nutanix AHV backups.

We are in an international environment which does not provide any backup window, so the SLA way of doing things is amazing.

• Easy, no need to worry about managing backup jobs.
• All based on SLAs.
• Easy to run and learn.
• Nice interface.
• API driver and reporting included.

Adaptative backup and SLAs. They simply allow you to tell a machine to backup without taking care of the backup window. This is a real improvement.

It is already very well furnished, but live mounts for Nutanix AHV would be amazing. From what I understand, however, this will not be soon.