Rubrik Reviews

We use this solution for IaaS customer environment backup in cloud and for internal purposes. We're planning on offering a GUI to the customers so that they'll be able to restore by themselves.

• Time dedicated to backup was drastically reduced.
• Reduced infrastructure complexity, and easy and fast to restore.

• Disk mount that lets a restore happen immediately, no need to re-hydrate.
• A reduced infrastructure complexity and fast to rack and go.

• Integration with video CD (coming in the next release) and a multi-tenant GUI.
  
• Availability in a NFR format of virtual appliances to test them in public cloud environment.

No issues, integration between hardware and software makes it very stable.

Not at all, it's built to be scalable.

Any of the few customer issues were promptly solved by the support. We had internal training through videos offered on their site.

We used Commvault and Acronis and we switched, the first because of complexity, the second because of unreliability.

Very simple and assisted by their engineers on site.

We bought it directly from Rubrik, whose support is praiseworthy.

Since it was fast to rack and go, ROI is highly positive, and customer response was great.

Setup is immediate but pricing is not cheap. The best solution for a small company is to join a provider to backup in the cloud and/or locally with Rubrik Air (BaaS).

We looked at VEEAM (but was based only on a software solution) and Cohesity (similar but less performant).

I'm completely enthusiastic about the product, and I advise it to everyone who needs a fast and easy solution.

Rubrik is being used at my organization for the backups of virtual and physical servers enterprise-wide. I no longer feel the need to babysit and monitor all of the backup jobs in the backup system. It simply works when it is supposed to, at all times. Live recovery is near instant and it handles all mounts through the appliance for rapid recovery. Spinning up test SQL servers from mounts are also great for our development team.

Management is so simple that anyone can check the backups and do restores when necessary.

Instant recovery because it takes about 10 seconds to restore the VM from backup to production, and also mounts from point in time.

It needs more storage array integration options and an easier restore for files that download using a browser.

Rubrik is very simple to implement and setup.  

It has a quick setup and then it is hands-off. It’s a backup product, and you want to set it up and forget about it. For the VMware side, you can set up policies by resource pools, clusters, and folders. This helps with the "set up and forget" process. They have added physical servers (Windows and Linux), plus SQL. This is a huge plus as everything can be managed under one policy.

VM backups are common and there are a lot of vendors. The thing that sets Rubrik apart is the instant recovery feature. While other vendors have this, the storage is on you. In my case, this storage was always on a cheap disk. With Rubrik, you get an array that can support high workloads until you have a main window from which you can migrate the VM back to production storage.

Replication is also great. With one click of a button, you can replicate between Rubrik devices and public cloud storage.

The reporting can be vague, especially when something is failing. AD integration is cumbersome. For highly compliant environments, Rubrik does not patch the IPMI firmware on a regular basis. Be aware that you should design the roll-out with this in mind. Otherwise, your security teams will be calling about vulnerabilities that they can reach.

We have used this solution for over two years.

There have not been any stability issues.

There have not been any scalability issues. This is one of the pluses and a driver for buying Rubrik. If you need backups to run faster, or if you need more storage, you just add another node or Brik.

The technical support is good. They will escalate quickly if it is needed.

We had other solutions before this one. We used Veeam and VMware backups. We left Veeam due to storage management. VMware backups were not as feature rich as Veeam or Rubrik.

The installation is straightforward. You fill out the sheet with names and IPs, and Rubrik sets it all up. However, it does use a lot of network ports, at least one 10-gigabit and one 1-gigabit port per node. That adds up quickly with multiple Briks that can have four nodes each.

Make sure you create different networks and segmentation. The IPMI 1-gigabit networks need to be locked down and not allow other networks to be routed to them.

Understand what you really need to backup. Do you need a backup, or can you use storage snaps? Run their PoC trial. It will give you a good idea of what your compression will look like and it will allow you to estimate the size you need.

We used Veeam and VMware before. We also looked at Commvault.

Understand what you want to backup. Rubrik makes it very easy to go in and back up everything, but that might not be in your budget.

I am satisfied with the product. The VM recovery and file-level recovery from the VM snapshot are valuable. It supports object storage. It supports S3 buckets. It is a good feature. Instant recovery is a good feature.

The process of adding policies to the dashboard must be improved. It is very easy to add the policies in other solutions. Collecting logs in Rubrik is very difficult compared to other tools. If there’s an issue, it is very difficult to get the logs. The product must support OpenShift Container.

I have been using the solution for more than five years.

The tool is scalable. We have more than 500 employees. We have only two administrators.

The technical support is okay. We do not face many problems. We solve all our issues.

Positive

The deployment was not easy, but it was not complex. The deployment took one day.

We use other solutions for different purposes. We chose Rubrik because it has some good features.

I will recommend the solution to others. It has some features that are not available in other products. Overall, I rate the solution an eight out of ten.

We use the Rubrik solution to back up our private cloud environment with hundreds of virtual machines.

The old method of backup wasn't the right product for our cloud solution. The restore and backup times took to long.

The most important feature is the instant recovery of virtual machines. It allows us to restore services in minutes.

We need one system to manage all the Rubrik clusters. We are now looking into Rubrik Polaris as a solution.

It's a very stable solution.

Not at all.

All of the Rubrik engineers know everything about their products.

We used NetBackup in the past but it didn't fit with our new requirements.

Straightforward.

A Rubrik engineer configured the system for us at location.

The instant recovery is what we needed. I don't know the exact ROI.

I can't speak for others, but look at what you require in your environment.

NetBackup, Veeam and Cohesity

Have a look at the Rubrik API Playground to automate a lot of processes.

The most valuable feature of this product is fast recovery from the backup. Fast recovery is managed by attaching a disk where the backup is located. It's immediately available to the customer who doesn't need to wait for the system to recover the BKP from an archive.

The traditional backup solutions didn't allow us to give a prompt answer to customers who needed recovery. Plus, there were too many human resources involved for management.

Some of the areas that need improvement are the user GUI (multi-tenancy) and the promised Rubrik Edge solution, which will allow customers to back up their physical devices in our cloud. About the GUI, the interface for our customers is not available at the moment in a multi-tenant environment.

I have used this solution for around ten months.

We encountered an anomaly in freeing up space after archiving but the resolution from support has been satisfactory and fast.

We have not encountered any scalability issues. This is the best scalable backup device that we found in the market.

The level of technical support is very high in terms of the availability, skills and low time to solve issues.

Previously, we have used Commvault. It was a nice solution and also effective in deduplication. However, the license renewal costs were similar to 1 box of Rubrik.

We have also used Acronis, but it's not an enterprise-class product and the several issues that we encountered have not been solved by their support. We still use it because of the customer interface and BaaS.

It's been fast. It took about one hour and was installed for free by a Rubrik field engineer. It is important to note that they have no offices in Italy, so they came from Netherlands for installation.

Licensing is included in the HW. Pricing is adequate for CSP; however, it might be a bit too high for small companies.

We evaluated other traditional SW products; more or less, we looked at all of them.

If a fast recovery and scalability are critical points, then this is the best choice.

It is important to note that it's an HW solution, so all the CPU, RAM and other resources are completely dedicated to backup.

The primary use for Rubrik in our environment is data backup and recovery. Also, Rubrik has a good interface which is simple to navigate and utilize. 

Rubrik has improved our organization by minimizing downtime (in case of an incident was to occur). It also has quick backups helping us to stay current.

The best feature on Rubrik is the interface, as it is easy to use and navigate the program.

For Rubrik, though it does a great job, it needs to keep innovating to stay relevant in the data management field.