Rubrik Reviews

I don't know if it is the best or the worst but it's very easy to install and very easy to balance. Sometimes that it's a problem because the installer of these data gets extremely scared because it's so easy. The product is easy to install, easy to balance, and easy to work with. Another really good point is the instant recovery.

The recovery of virtual machines and SQL databases is really fast. I mean half the time or less, which is absolutely great.

I have been using Rubrik for one and a half years. 

They could make it a little bit more robust and more reliable.

We don't require any technical people for maintenance. When Rubrik was first establishing itself, we hired help for the first one or two times but the rest is so easy. The very first one, somebody has to do it, but for the second or third one, you can do it by yourself. It could be very good or very bad, depending on what you think. If you are trying to sell professional services, with Rubrik you are dead.

We've had support from Rubrik, we opened a couple of requests. It was a really fast response and they solved the problem very easily. We don't a lot of experience, just a couple of tickets but well, pretty well solved.

The initial setup was easy. The PowerPoints take something like an hour or two. Whatever the goal is, if you find problems, and you find a heavy percent of the problems are networking problems, you have the ports that need to be opened, and the person in charge of opening the ports is on vacation. But from PowerPoint to real life, there is not a big difference. The PowerPoint says an hour or two but starting from scratch to do backups, takes a few hours.

There is not a big difference between Rubrik and Cohesity. Both companies and both products are clearly the same. There are a lot of differences between Rubrik or Cohesity and the old-fashioned kind of solutions like Veritas. Rubrik represents the new way of doing backups and recoveries, it's totally different, more efficient, and easier. It's absolutely an advantage.

My advice would be when you are thinking about implementing Rubrik you need professional services and proper briefings. You need advice on-site and for configuring the system because the new way of doing things, deduplication, and all those kinds of things, is going to be a necessary configuration to run your backup system. It is very important to do it right at the beginning. To do that, you have to work closely with whatever the partner or Rubrik people you can involve.

I would rate Rubrik an eight out of ten. 

The recovery of Oracle databases is too complicated. It is not something that helps the DBA, the Database Administrator, but it should be done by the backup person like many other solutions. Everything is ready for the DBA to recover the database. It is a way of doing things, but I don't think you should give the backup people the ability to do it.

We like this product because of its simplicity, pricing and reliability. 

This solution is stable.

This solution is scalable.

The tech support is extremely helpful.

It was a straightforward setup. It was simple to do.

It is a great value, but its cost is still high.

• Daily backups at different intervals
• Audits
• Live mounting of production servers
• DR

We are a 90 percent VM environment. We have a different OS environment, as well as databases.

The product is simply easy to use, efficient, and its out-of-the-box configuration just works. The SLA policy set makes it easy to manage and forget about time conflicting backup schedules. We have had a few recoveries, and this solution worked very well.

The live mounting and compatibility of different operating systems is great. Rubrik can also serve as a secondary host for emergency recoveries. It is fast and efficient.

I would like to have a built-in index searching ability of files/system files within the Rubrik interface to determine if a file or item exists, rather than just recovering it, and then doing a search for the file afterwards.

No issues.

No issues.

Support is very friendly, easy to work with, and showed great expertise in the product. 

We used Avamar, and it was complicated.

The initial setup is straightforward. We were up and running within an hour.

We had the vendor team onsite, and it was super fast to set up.

As little downtime as possible. 

The product is not cheap, but for good reason. It simply works and is very fast.

We thought about Veeam.

Give it a try and find out for yourself if it is for your environment.

We are an MSP and offer Rubrik as a backup service to customers on private and public cloud environments and internally managed environments. We run the solution against VMware and Hyper-V with minimal physical systems.

Currently, there is no support for image-level backups on systems in Azure and AWS from Rubrik. Presently we use agent-level backups however this is not ideal for fast whole system recovery. The next version (4.2) has support for image backups, and this will be investigated for functionality when released.

The legacy backup solution required large capital expenditure upfront and was not easy to scale, required a high degree of technical expertise to operate, and featured time-consuming upgrades which required a lot of troubleshooting post-upgrade. The system also had many limitations around the number of concurrent hot mount operations.

Rubrik, on the other hand, is very easy to scale, can be operated by junior staff, and upgrades to date have been seamless. Each time we add a Brik we gain additional backup and restore performance. They claim performance at up to 30k IOPS per Brik, however, I suspect the actual figure to be below that. Having said that, we can instantly recover an entire customer's environment in minutes and run happily on the system until a storage vMotion is completed to production storage without any issues.

Google-like file search is another invaluable tool to quickly find and restore files directly to your browser. This feature has saved significant time for end users who can’t remember where they saved a file.

• Google-like file search
• System scaling
• Ease of use/upgrade/addition of capacity.
• Frequent development cycle which is typically 3 months between feature releases.
• Direct feedback to product managers is invaluable, features we have requested are typically added to the next product release.
• Product support team is excellent, with issues typically being resolved the same day.
• Although not in large-scale use at the moment, the ability to convert a VMware image backup to an EC2 instance will be of great use moving forward to provide disaster recovery to the cloud when required.

• Global management of multiple systems is lacking, as is reporting across multiple installed units. This is presently a development item in the Polaris platform, however the current capabilities do not justify the price tag.
• MFA/SAML support to improve security for login to the backup system.
• Image-level backup for Azure and AWS with storage held outside of the Azure/AWS account so that if an account breach does occur backups and primary data would not be compromised in a single attack.

No

No

Avamar with Data Domain, which was expensive and hard to manage, and had poor product updates.

The initial setup was done in one to two hours, with racking the equipment being the most time-consuming part of the install.

If you are unsure, get a POC unit and see how easy backups can be to manage, and how easy restores are.

Veeam, Avamar, and Cohesity.

As a financial company, we are under stringent data compliance, availability, and integrity rules. We use Rubrik to enhance governance of data archiving, as well as the backup and restore production environment consisting of multiple converged systems. We are also looking into the feasibility of using Rubrik as part of the firm's BCDR efforts and enhancement of the development environment.

Rubrik has led to improvement by reducing the amount of failed backups, leading to a reduced workload in IT operations. It has a streamlined user interface, provides an improved tech support experience, and reduces the time required to locate and restore data.

Automation with PowerShell allowed us to realize the additional benefits of integrating Rubrik with other PowerShell-capable systems within the same framework. 

We run Microsoft Exchange on physical servers, and we are looking into simplified physical Microsoft Exchange server backup and restore capabilities.

Currently, more properties and methods are exposed via REST API when compared with PowerShell. Improving PowerShell integration would greatly simplify Rubrik management.

We use the Rubrik solution to back up our private cloud environment with hundreds of virtual machines.

The old method of backup wasn't the right product for our cloud solution. The restore and backup times took to long.

The most important feature is the instant recovery of virtual machines. It allows us to restore services in minutes.

We need one system to manage all the Rubrik clusters. We are now looking into Rubrik Polaris as a solution.

It's a very stable solution.

Not at all.

All of the Rubrik engineers know everything about their products.

We used NetBackup in the past but it didn't fit with our new requirements.

Straightforward.

A Rubrik engineer configured the system for us at location.

The instant recovery is what we needed. I don't know the exact ROI.

I can't speak for others, but look at what you require in your environment.

NetBackup, Veeam and Cohesity

Have a look at the Rubrik API Playground to automate a lot of processes.

We are searching for a new backup product that reduces man hours and helps us automate more of the backup and recovery process for our MSP team.

We used to primarily be a Veeam shop when it came to doing backups in our data center and I never thought I would look for another product. However, some issues started cropping up with very large virtual machines that Veeam didn't have an easy way to solve. I decided to try out Rubrik. I can tell you that it was one of the best decisions we have made. It fixed all of our backup issues and cut backup remediation to nearly nothing. We've gained at least ten hours a week and I never have to worry about whether something is being backed up or not.

Automation functions, image based backup, and the ability to instantly recover anything from files to databases.

We have also implemented CloudOn which allows us to deploy backed up virtual machines stored offsite in Azure instantiated as an Azure virtual machine and spun up. It's a perfect scenario for low cost, full disaster recovery.

I wish it had image-level backups available for Hyper-V 2012. I additionally would like for it to implement some of the functions that Veeam Cloud Connect has so that I can deploy an agent on a physical server and just start backing that up to one of our Briks. It can technically be done now but the Brik has to be able to talk to the server directly, so a direct path or VPN is required.

Nope

Nope

Customer service is top notch, which I am usually pretty disappointed in. So far it's the best I've seen for a tech company. Their service is far beyond my expectations.

We used Veeam and switched because of ease of use and time savings.

Initial Setup was simple.  I think the box took longer to mount in the rack than it did to setup.  

Rubrik came onsite for our initial deployment.  Subsequent installs we've done ourselves.  

Rubrik is an expensive product, more expensive than most.  However, the larger the environment you have, the quicker you will see savings in man hours.  We rarely have to touch our backup environment anymore as its so well designed, managed and automated.

We did not look elsewhere because Veeam was already at the top of the list.

If you can afford this product, I fully recommend it. You will not look back.

We use this solution for IaaS customer environment backup in cloud and for internal purposes. We're planning on offering a GUI to the customers so that they'll be able to restore by themselves.

• Time dedicated to backup was drastically reduced.
• Reduced infrastructure complexity, and easy and fast to restore.

• Disk mount that lets a restore happen immediately, no need to re-hydrate.
• A reduced infrastructure complexity and fast to rack and go.

• Integration with video CD (coming in the next release) and a multi-tenant GUI.
  
• Availability in a NFR format of virtual appliances to test them in public cloud environment.

No issues, integration between hardware and software makes it very stable.

Not at all, it's built to be scalable.

Any of the few customer issues were promptly solved by the support. We had internal training through videos offered on their site.

We used Commvault and Acronis and we switched, the first because of complexity, the second because of unreliability.

Very simple and assisted by their engineers on site.

We bought it directly from Rubrik, whose support is praiseworthy.

Since it was fast to rack and go, ROI is highly positive, and customer response was great.

Setup is immediate but pricing is not cheap. The best solution for a small company is to join a provider to backup in the cloud and/or locally with Rubrik Air (BaaS).

We looked at VEEAM (but was based only on a software solution) and Cohesity (similar but less performant).

I'm completely enthusiastic about the product, and I advise it to everyone who needs a fast and easy solution.