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AmmarHaidar - PeerSpot reviewer
Network Administrator at AI Processings
Real User
Good network security capabilities but lacks in logging capabilites
Pros and Cons
  • "The stability of Sangfor NGAF is good."
  • "An area of improvement for Sangfor NGAF could be in the field of reporting and logging."

What is our primary use case?

We are using Sangfor NGAF for the prevention of attacks in our network through the use of IPS, IDS, and web filtering features.

How has it helped my organization?

There are currently over 1000 active nodes of the solution in use, and we do not have any plans to increase usage at this time.

What is most valuable?

Our primary need is to prevent our users from misusing the Internet, which we achieve through implementing traffic shifting and bandwidth restrictions, among other features offered by Sangfor NGAF

What needs improvement?

An area of improvement for Sangfor NGAF could be in the field of reporting and logging.

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Sangfor NGAF
March 2025
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For how long have I used the solution?

I have been using the Sangfor NGAF solution for three years now.

What do I think about the stability of the solution?

The stability of Sangfor NGAF is good, and I would rate it a seven out of ten. In fact, compared to its competitors, Sangfor is much better so far.

How are customer service and support?

We get good support from customer service.

How was the initial setup?

The initial setup is easy and it is user-friendly.

What's my experience with pricing, setup cost, and licensing?

We have an annual subscription, which is not expensive. In fact, compared to Fortinet, Sangfor is much more cost-effective.

Which other solutions did I evaluate?

Although we have used different solutions such as Proofpoint, Gadget Control, and FortiNet, we find Sangfor NGAF to be much better due to its security inclusion prevention feature, which is why we introduced this product.

What other advice do I have?

Overall, I would rate the solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Namra Saif - PeerSpot reviewer
IT Sales Engineer at Comstar - Information Systems Associates Ltd.
Real User
Top 5
Provides dashboards that are easy and user-friendly for users to use
Pros and Cons
  • "The tool's performance is good."
  • "I feel Sangfor should follow the hierarchy and close deals via resellers instead of closing it all with their own team."

What is our primary use case?

We have a huge market in Pakistan consisting of Sangfor clients. Sangfor itself is based in Pakistan. The tool's OEM team is also in Pakistan, and they are managing the tool quite well.

What is most valuable?

The solution's most valuable features are that it is scalable, super secure, and has a few features that secure client networks.

What needs improvement?

Sangfor’s team directly deals with clients. I feel Sangfor should follow the hierarchy and close deals via resellers instead of closing it all with their own team.

For how long have I used the solution?

I have experience working with Sangfor NGAF.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

How are customer service and support?

The solution's technical support is super great. The tool's team is in Pakistan, and they have it all set up and available for users. The tool's after-sales support team is available.

How was the initial setup?

The product's initial setup phase is easy to handle. The tool has its own dashboards, which we can access to pitch clients and demonstrate the whole solution in a few steps, making it quite easy and user-friendly for users.

What's my experience with pricing, setup cost, and licensing?

In my opinion, the price of the tool is good in the Pakistani market. We can easily get discounts if needed. The tool's prices are not firm or strict.

What other advice do I have?

The solution improves network performance as it is a security product.

HCI solutions are used in the Pakistani market, and it is a virtualization solution. We are presenting two solutions for the Pakistani market. One is a security tool like a firewall, and the second is HCI, a storage solution for virtualization. My company sells Sangfor tools to more than 100 clients.

The tool's performance is good.

The tool's application control feature is a built-in option.

The tool's intrusion prevention system is a feature that can be described as a built-in functionality.

I recommend the tool to others because it is a good, economical, scalable, user-friendly, and super secure product.

The tool's updates are fine.

I rate the tool a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Sangfor NGAF
March 2025
Learn what your peers think about Sangfor NGAF. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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Group IT Director at United Medical
Real User
We don't lose data anymore because it protects us from viruses
Pros and Cons
  • "It seems to be a durable, stable product."
  • "They need to improve their research team and they need to study their data to analyze it and build the product."

What is our primary use case?

We mainly use this solution as a firewall. A few years ago we had some data loss due to a virus, so this solution protects us from viruses, controls the track rate and detects these kinds of malware. We are very satisfied with the solution.

How has it helped my organization?

I try to convert the benefit into a dollar value so that I can tell my clients or my management that I'm saving money. So, since we have zero issues, no malware activity, and no viruses, I have peace of mind. Before we started using this solution, we had a huge data loss and we lost millions of dollars. 

If there is any activity on our servers, I get a report immediately. If anybody is trying to intrude, I am protected. So if somebody is trying to enter into our area, I get an alert. There are other standard safety measures too and it is linked to our backup, so everything is amazing. I think the value lies in not having a disaster in the healthcare industry. The cost of having a disaster here is multiplied by three if you compare it with any other industry.

Whenever there's an attack, your data is safe, and you can recover it after five hours and your patients' well-being isn't affected. I think this solution is a very good example of a proactive solution that can detect problems and immediately fix the problems or issues. 

What is most valuable?

I think the most important feature is the solution's user-friendliness. It's very easy to manage and its database is amazing. It has all the features you need. When we installed the solution, we had a virus that hacked even our airline data, but thanks to the solution, we were protected. So their virus database is very strong, and they keep on updating. The normal features of any application firewall are that you can control it from anywhere and you can manage it very easy. Those things are very simple, and all NGAF providers have it. But I prefer Sangfor because it's really protecting us and it is easy to manage. It doesn't require a lot of skill sets to manage it. And their database is very strong.

What needs improvement?

We're still evaluating the program, so there is no guarantee that we will always get this kind of protection. They need to improve their research team and they need to study their data to analyze it and build the product. I think the developers should sit with their clients to understand how they can improve their product. Although it's running very smooth, they need to collect data from their clients to improve the product. 

Cisco, for example, has forums where you can go and type in your question and get the answer. So the developers of Sangfor needs to get feedback from the users and adapt their product on the basis of that feedback.

For how long have I used the solution?

I've been using the solution for almost two years now on premises and private cloud.

What do I think about the stability of the solution?

It seems to be a durable, stable product. My impression about Chinese products was different before I started using this solution. I'm very impressed with their improvement and the hardware seems to be very stable.

What do I think about the scalability of the solution?

It's easily scalable. They've got different models of the software upgrade, so if you want to move your product and version, it can be scaled. We are expanding soon as we are building a new hospital in the region so we will soon need to scale up and increase the capacity and capability of the NGAF. 

How are customer service and technical support?

Whenever you have a problem, you'll get an answer in 30 minutes' time, maximum. Unless it is at a very awkward time, like in the middle of the night. They have a WeChat group on the cloud, so you can communicate there an get an answer within 30 minutes. The support is really good.

Which solution did I use previously and why did I switch?

We used a normal firewall and antivirus solution - a combination of a hybrid system. 

How was the initial setup?

The initial setup was very straightforward and simple. They created a WeChat group and they send the product to us, knowing the email came to us. There were about three to four sessions. The deployment was very straightforward and they shared a lot of reviews. We looked at that and everything was fine. It's a low-cost implementation. The deployment took about four to five days. You only need one staff member for deployment.

What was our ROI?

I think the ROI is very high and the turnaround is very fast.

What's my experience with pricing, setup cost, and licensing?

It costs about 8 to 10 thousand dollars per year for 500 users, standard licensing fees included. 

What other advice do I have?

Sangfor NGAF is a good product. People should try it, especially those who are not using the software. These firewalls are great and everything is becoming properly defined, even the network, the computer, the firewalls, storage, and everything is just waiting to be properly defined. It's a unique combination and people should try it. 

In the future, I would like to see it being controlled by an automatic, virtual orchestrator to control the firewall and all the data. 

One a scale of one to ten, I rate this solution a nine.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer2542263 - PeerSpot reviewer
Presales Specialist at a tech services company with 1,001-5,000 employees
Real User
Top 20
Cost-effective and has an initial setup phase
Pros and Cons
  • "I think the tool has the feature to detect and kill ransomware in three seconds."
  • "The tool's support is an area of concern where improvements are required."

What is our primary use case?

My company's customers use the solution as a firewall. Some prefer Sangfor NGAF as a replacement for their current existing firewall. The reason why I am proposing Sangfor NGAF is mainly because of its price point. The tool is very cost-effective compared to other brands.

What is most valuable?

The tool's most effective part stems from the product's ease of use, which is very important because the client has to manage it at the end of the day.

I think the tool has the feature to detect and kill ransomware in three seconds. The tool claims that it can kill the ransomware on the spot in three seconds and restore all the encrypted files.

What needs improvement?

The tool's support is an area of concern where improvements are required. The support should be available locally, I would say. As of now, I think the tool is moving towards offering local support. I have heard from my previous customer that the support is actually from another region, making it quite hard for them to get in touch with the technical team.

For how long have I used the solution?

I have been using Sangfor NGAF for a year. My company is a reseller of the product. I don't remember the version of the solution.

What do I think about the stability of the solution?

It is a stable solution because of the ease of use and inside the firewall itself, the tool offers WAF. Customers who hear that WAF is integrated into the firewall get interested in the solution. WAF is actually another solution. Instead of purchasing a WAF product, you get it inside Sangfor NGAF. Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. Scalability-wise, I rate the solution an eight out of ten.

In our company, we deal with a wide range of things. The scalability depends on what range the customer chooses. I can't pinpoint or explain the tool's scalability aspect in detail. Different types of firewall models are available.

Under five customers of my company use the tool, and they are all enterprise businesses.

How are customer service and support?

I rate the technical support a seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

If one is difficult and ten is easy to set up, I rate the product's initial setup phase an eight out of ten. I never deployed the tool. I am sharing my engineering experience.

I am not quite sure about the deployment situation.

The solution is deployed on the cloud.

What's my experience with pricing, setup cost, and licensing?

If one is very cheap and ten is very expensive, I rate the tool's price as three out of ten. I am not quite sure about the tool's pricing point.

What other advice do I have?

Sangfor NGAF has not shared how it has impacted our customer security operations with my company's sales team. If they do share such information, it is usually with the sales team while I am on the presales team. I am only a consultant, so the product doesn't share such details directly with me.

The tool helped our customers with threat mitigation strategies because it has AI functionalities that are helpful.

Suppose an enterprise customer wants a firewall as the first thing inside the company because of its cost-effectiveness. In that case, I think Sangfor NGAF can be a good option as it comes with the features and abilities of the firewall. I think it is quite a great option for enterprise users.

I rate the tool an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: consultant
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Muhammad Amanat - PeerSpot reviewer
System Network Administrator at Connect Logistics
Real User
Top 10
Affordable and offers powerful application control but could use refinement in its application control policies
Pros and Cons
  • "Sangfor NGAF's standout feature is its powerful application control, enabling precise restrictions on mobile user access to approved applications."
  • "Sangfor NGAF could improve by refining its application control policies, especially in addressing challenges with certain types of applications."

What is most valuable?

Sangfor NGAF's standout feature is its powerful application control, enabling precise restrictions on mobile user access to approved applications. The system's adept intrusion detection further fortifies our network, preventing potential threats.

What needs improvement?

Sangfor NGAF could improve by refining its application control policies, especially in addressing challenges with certain types of applications.

For how long have I used the solution?

I have been using Sangfor NGAF for ten months.

What do I think about the stability of the solution?

So far, we have not had any issues with the stability of the solution.

What do I think about the scalability of the solution?

We have approximately 250 users of Sangfor NGAF at our company, but around 400 users all around.

How are customer service and support?

The support team is excellent. Very helpful and competent.

Which solution did I use previously and why did I switch?

My company opted for Sangfor NGAF over other products because of its affordability, compact size, and easy management features. I like Sangfor more than Fortinet because it is cheaper, has a friendlier interface, and comes with great support. It just feels like a better fit for me.

How was the initial setup?

The initial setup is very easy.

What's my experience with pricing, setup cost, and licensing?

Sangfor NGAF is quite affordable.

Which other solutions did I evaluate?


What other advice do I have?

Although Sangfor NGAF is a great product, I would rate it as a six out of ten just because I'm new in this field and still exploring other options and solutions.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Administrator at Lyceum of the philppines University
Real User
Top 20
It's an affordable, feature-rich solution for blocking threats
Pros and Cons
  • "You might try Sangfor if you are on a tight budget. The price is affordable, and Sangfor offers a lot of features. We don't have any complaints about Sangfor."
  • "The reporting and log management could be improved."

What is our primary use case?

We use Sangfor NGAF for security and bandwidth management. It blocks websites and applications. 

How has it helped my organization?

Sangfor NGAF blocks incoming security threats.

What needs improvement?

The reporting and log management could be improved. 

For how long have I used the solution?

I have used Sangfor NGAF for four or five years.

What do I think about the stability of the solution?

I rate Sangfor 10 out of 10 for stability. We haven't had any problems so far. 

What do I think about the scalability of the solution?

I rate Sangfor NGAF nine out of 10 for scalability. 

How was the initial setup?

A partner helped us set Sangfor up initially. It's complicated at first but it gets easier. 

What was our ROI?

I rate Sangfor NGAF nine out of 10 for ROI. 

What's my experience with pricing, setup cost, and licensing?

I rate Sangfor NGAF eight out of 10 for affordability. We have an advanced security license that we renew every three years. 

Which other solutions did I evaluate?

We considered other solutions but ultimately went with Sangfor NGAF because of the price and value. 

What other advice do I have?

I rate Sangfor NGAF nine out of 10. You might try Sangfor if you are on a tight budget. The price is affordable, and Sangfor offers a lot of features. We don't have any complaints about Sangfor. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Project Manager at Novu
Real User
Top 5
Provides VPN tunneling and security at competitive pricing
Pros and Cons
  • "Sangfor's tech features and technologies are more powerful than those of the other solution providers in terms of security. They also have big solutions in terms of cybersecurity."
  • "It has an issue with the Sangfor Cloud Platform rather than the firewall. When we run a virtual machine, the window tabs display Chinese characters."

What is our primary use case?

We're using it more for VPN tunneling and security. We're integrating it with the SoundCloud platform to use it in our data center.

How has it helped my organization?

We're happily using the IP vSEC VPN. We will use some credentials to connect it to two different sites.

What is most valuable?

Sangfor's tech features and technologies are more powerful than those of the other solution providers in terms of security. They also have big solutions in terms of cybersecurity.

What needs improvement?

It has an issue with the Sangfor Cloud Platform rather than the firewall. When we run a virtual machine, the window tabs display Chinese characters. This could be a hindrance when presenting it to clients, especially since many of our clients prefer US-based products. We’re pitching Sangfor as part of our solutions, but the presence of Chinese characters might be a concern.

For how long have I used the solution?

I have been using Sangfor NGAF as a partner for two to three years.

What do I think about the stability of the solution?

We've encountered various glitches or bugs with the firewall, particularly when trying to configure redundancy. We're facing challenges with setting up two ISPs on a single, stacked firewall.

What do I think about the scalability of the solution?

We haven't encountered any issues scaling with Sangfor. It follows a more traditional approach to scaling, though we don’t yet fully understand all the scaling capabilities of Sangfor products. However, it does have the basic features needed for scaling.

How are customer service and support?

We have some contacts here locally. We do contact them for support.

How was the initial setup?

Sang four independently is easy to configure. It's very straightforward. However, we're having challenges with the interoperability matrix and other integration for other firewall brands. 

The standard configuration, with basic policies, can take a couple of hours to set up.

One guy in our company can do the configuration.

What was our ROI?

We achieved a lot of ROI since the competitive pricing is much better than the other brands.

What's my experience with pricing, setup cost, and licensing?

Price is very competitive with other brands.

What other advice do I have?

We encounter different glitches or bugs in the firewall. More likely, we're having a problem with two ISPs being cited in our firewall to have redundancy. We don't know the primary or best practice of configuring two ISPs in a single firewall.

Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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reviewer2237796 - PeerSpot reviewer
Infrastructure Department Head at a manufacturing company with 11-50 employees
Real User
Top 20
Robust security features with scalability challenges
Pros and Cons
  • "It enables us to not only detect but also prevent various types of incoming threats, allowing us to take appropriate corrective actions and exercise control over the network."
  • "It does not offer any recommendations on how to mitigate or control attacks."

What is our primary use case?

The system comprises three primary functionalities: defense solutions, detection solutions, and the ability to identify, block, and analyze network traffic. It enables us to not only detect but also prevent various types of incoming threats, allowing us to take appropriate corrective actions and exercise control over the network.

How has it helped my organization?

We have observed numerous threats targeting our network from both internal and external sources. While we have reports detailing these incidents, we currently lack a clear method for prioritizing internal threats.

What is most valuable?

The information provided alerts us to the presence of threats from specific sources, which is highly beneficial.

What needs improvement?

It does not offer any recommendations on how to mitigate or control attacks.

For how long have I used the solution?

I have been using it for three years.

What do I think about the stability of the solution?

We face occasional stability issues. I would rate it seven out of ten.

What do I think about the scalability of the solution?

It doesn't offer significant scalability features.

How are customer service and support?

In the event of a performance issue, such as users reporting slow access to specific websites, we conduct an internal investigation to identify the root cause. If it's determined to be a problem with the equipment, we escalate the issue to the vendor for resolution.

How would you rate customer service and support?

Neutral

What about the implementation team?

When we installed the equipment, we depended on an external consulting party to guide us through the setup and functionality for approximately two weeks. The project team, consisting of both project members and experts in the field, were actively engaged during this period.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. At the time of our decision to acquire the equipment, we were working with a constrained budget and it turned out to be the most suitable choice to meet our specific requirements

Which other solutions did I evaluate?

We considered FortiGate as an option but ultimately decided on Sangfor NGAF due to its more favorable pricing.

What other advice do I have?

I hope that its distributor possesses a high level of product knowledge, and the same applies to Sangfor itself as the principal company. This would enable customers to have a more seamless and enriching experience with the product, eliminating any barriers or disconnect between our team, the customers, and the software. Overall, I would rate it seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: March 2025
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