Network Administrator at Shaheed Zulfiqar Ali Bhutto Institute of Science and Technology
Integrates well, reliable, and different pricing models available
Pros and Cons
- "The most valuable feature of Sangfor NGAF is its integration."
- "The support from Sangfor NGAF here in Pakistan is great."
- "Sangfor NGAF could improve the policies and default criteria. They could be much better."
What is our primary use case?
What is most valuable?
The most valuable feature of Sangfor NGAF is its integration.
What needs improvement?
Sangfor NGAF could improve the policies and default criteria. They could be much better.
For how long have I used the solution?
I have been using Sangfor NGAF for approximately three years.
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Sangfor NGAF
May 2026
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What do I think about the stability of the solution?
Sangfor NGAF is stable.
What do I think about the scalability of the solution?
The scalability of Sangfor NGAF is good.
We are using the Sangfor NGAF as our firewall, we have approximately 6,000 to 8,000 end users who are passing through. We have approximately 10 to 15 people using the Sangfor SSL VPN feature remotely from home.
How are customer service and support?
The support from Sangfor NGAF here in Pakistan is great. Whenever I have an issue the support helps me out efficiently.
I rate the support from Sangfor NGAF a five out of five.
How was the initial setup?
The initial setup of Sangfor NGAF is straightforward. Sophos and Fortinet have more difficult initial setups.
I rate the initial setup of Sangfor NGAF a five out of five.
What's my experience with pricing, setup cost, and licensing?
The license of Sangfor NGAF can be purchased at different interval lengths, such as annually or three years. They offer a range of packages to choose from, such as combo or hybrid packages. We are using the complete solution package which includes IM, NGF and SSL VPN, and WAF.
We have purchased the support for three years.
What other advice do I have?
My advice to others is they should try the solution. I have experienced other solutions, such as Fortinet and I feel much better using this solution overall.
I rate Sangfor NGAF a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Project Manager at Novu
Provides VPN tunneling and security at competitive pricing
Pros and Cons
- "Sangfor's tech features and technologies are more powerful than those of the other solution providers in terms of security. They also have big solutions in terms of cybersecurity."
- "It has an issue with the Sangfor Cloud Platform rather than the firewall. When we run a virtual machine, the window tabs display Chinese characters."
What is our primary use case?
We're using it more for VPN tunneling and security. We're integrating it with the SoundCloud platform to use it in our data center.
How has it helped my organization?
We're happily using the IP vSEC VPN. We will use some credentials to connect it to two different sites.
What is most valuable?
Sangfor's tech features and technologies are more powerful than those of the other solution providers in terms of security. They also have big solutions in terms of cybersecurity.
What needs improvement?
It has an issue with the Sangfor Cloud Platform rather than the firewall. When we run a virtual machine, the window tabs display Chinese characters. This could be a hindrance when presenting it to clients, especially since many of our clients prefer US-based products. We’re pitching Sangfor as part of our solutions, but the presence of Chinese characters might be a concern.
For how long have I used the solution?
I have been using Sangfor NGAF as a partner for two to three years.
What do I think about the stability of the solution?
We've encountered various glitches or bugs with the firewall, particularly when trying to configure redundancy. We're facing challenges with setting up two ISPs on a single, stacked firewall.
What do I think about the scalability of the solution?
We haven't encountered any issues scaling with Sangfor. It follows a more traditional approach to scaling, though we don’t yet fully understand all the scaling capabilities of Sangfor products. However, it does have the basic features needed for scaling.
How are customer service and support?
We have some contacts here locally. We do contact them for support.
How was the initial setup?
Sang four independently is easy to configure. It's very straightforward. However, we're having challenges with the interoperability matrix and other integration for other firewall brands.
The standard configuration, with basic policies, can take a couple of hours to set up.
One guy in our company can do the configuration.
What was our ROI?
We achieved a lot of ROI since the competitive pricing is much better than the other brands.
What's my experience with pricing, setup cost, and licensing?
Price is very competitive with other brands.
What other advice do I have?
We encounter different glitches or bugs in the firewall. More likely, we're having a problem with two ISPs being cited in our firewall to have redundancy. We don't know the primary or best practice of configuring two ISPs in a single firewall.
Overall, I rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Sangfor NGAF
May 2026
Learn what your peers think about Sangfor NGAF. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,644 professionals have used our research since 2012.
IT Sales Engineer at Comstar - Information Systems Associates Ltd.
Provides dashboards that are easy and user-friendly for users to use
Pros and Cons
- "The tool's performance is good."
- "I feel Sangfor should follow the hierarchy and close deals via resellers instead of closing it all with their own team."
What is our primary use case?
We have a huge market in Pakistan consisting of Sangfor clients. Sangfor itself is based in Pakistan. The tool's OEM team is also in Pakistan, and they are managing the tool quite well.
What is most valuable?
The solution's most valuable features are that it is scalable, super secure, and has a few features that secure client networks.
What needs improvement?
Sangfor’s team directly deals with clients. I feel Sangfor should follow the hierarchy and close deals via resellers instead of closing it all with their own team.
For how long have I used the solution?
I have experience working with Sangfor NGAF.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a nine out of ten.
How are customer service and support?
The solution's technical support is super great. The tool's team is in Pakistan, and they have it all set up and available for users. The tool's after-sales support team is available.
How was the initial setup?
The product's initial setup phase is easy to handle. The tool has its own dashboards, which we can access to pitch clients and demonstrate the whole solution in a few steps, making it quite easy and user-friendly for users.
What's my experience with pricing, setup cost, and licensing?
In my opinion, the price of the tool is good in the Pakistani market. We can easily get discounts if needed. The tool's prices are not firm or strict.
What other advice do I have?
The solution improves network performance as it is a security product.
HCI solutions are used in the Pakistani market, and it is a virtualization solution. We are presenting two solutions for the Pakistani market. One is a security tool like a firewall, and the second is HCI, a storage solution for virtualization. My company sells Sangfor tools to more than 100 clients.
The tool's performance is good.
The tool's application control feature is a built-in option.
The tool's intrusion prevention system is a feature that can be described as a built-in functionality.
I recommend the tool to others because it is a good, economical, scalable, user-friendly, and super secure product.
The tool's updates are fine.
I rate the tool a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Solution Architect at Megaplus
Effective security for small and medium businesses with challenges related to scalability and integration
Pros and Cons
- "The built-in features function as intended, providing exceptional value."
- "Our experience with its customer support was quite challenging."
What is our primary use case?
Sangfor NGAF offers built-in Web Application Firewall capabilities, making it a valuable choice for securing WAF servers. We have implemented this feature in numerous deployments, particularly in the fields of financial management and enterprise environments.
What is most valuable?
We have established an SD-WAN infrastructure with Sangfor NGAF, which has proven to be highly beneficial. The built-in features function as intended, providing exceptional value.
What needs improvement?
It is a relatively new product in the market, so we are dealing with challenges related to security and malware detection. It will need time to assess its strengths and weaknesses thoroughly. We discovered that the SD-WAN capability is available within this product. It also includes built-in Value-Added Security Technology, which can be cost-effective, but improvements are needed, particularly in enhancing malware detection. Another area for improvement is integrating with other third-party providers' solutions for a more seamless security ecosystem.
For how long have I used the solution?
We have been working with it for two and a half years.
What do I think about the stability of the solution?
In terms of stability, there have been occasional issues, such as glitches and disruptions, leading to periods of downtime. Improvement in this area is necessary. I would rate it five out of ten.
What do I think about the scalability of the solution?
Scalability is a key aspect, and we haven't thoroughly tested its compatibility with various other products yet. I would rate it five out of ten.
How are customer service and support?
Our experience with its customer support was quite challenging. There's room for improvement in this aspect.
How was the initial setup?
The initial setup is remarkably straightforward and user-friendly.
What's my experience with pricing, setup cost, and licensing?
The price falls in the mid-range, neither exceptionally low nor high. I would rate it seven out of ten.
What other advice do I have?
Deploying Sangfor NGAF proves highly advantageous for small and medium-sized businesses. Overall, I would rate it seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Computer Programmer III at Leyte Normal University
Real-time reports are great but the filtering could be improved
Pros and Cons
- "We can utilize our own network rather than paying for a private one."
- "Lacks consistency in terms of filtering certain websites and applications."
What is our primary use case?
Sangfor NGAF is our gateway to the ISP. We also use it to filter the website that our employees deploy to the firewall and to access to our systems through the web.
How has it helped my organization?
Sangfor reports on any intrusions in real-time so you can immediately whitelist or blacklist these reported intrusions. It makes our work easier because we previously only used MikroTIK which required significant manual effort.
What is most valuable?
I really like the SSL VPN. Instead of paying for a virtual private network, we can utilize our own Internet service provider, and use our Internet connection to run access.
What needs improvement?
For some reason, Sangfor doesn't filter certain websites and applications. It should recognize them and utilize the bandwidth between applications. Also, if we try to block YouTube or Facebook videos, some users will use applications like Siphon for viewing so our bandwidth is still being utilized for non-work purposes. It might detect that somebody is using Siphon, but it cannot be blocked. It's inconsistent, sometimes one user can be blocked while another will have access.
For how long have I used the solution?
I've been using this solution for four years.
What do I think about the stability of the solution?
The solution is stable and it really protects our systems and the data within our company.
What do I think about the scalability of the solution?
What we are using now doesn't have the SFP+, only the gigabit ethernet ports. We need to purchase a different model to accommodate the one with SFP+ because what we have now doesn't accommodate additional expansion slots for SFP+. We probably have 100 users who communicate with our head office from outside our region.
How are customer service and support?
We don't encounter a lot of problems but if we do, there is access to 24/7 support, whether it's chat or email support. If there's an issue we make contact.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not used any network security solutions before
How was the initial setup?
The initial setup was very straightforward and deployment took less than a day. We had one in-house person responsible for deployment and we started using the solution immediately.
What about the implementation team?
I rate the implementation a nine out of ten.
What's my experience with pricing, setup cost, and licensing?
The setup is a breeze and the pricing is definitely low when compared to the competition.
Which other solutions did I evaluate?
I looked into Sophos XG.
What other advice do I have?
I rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Administrator at Lyceum of the philppines University
It's an affordable, feature-rich solution for blocking threats
Pros and Cons
- "You might try Sangfor if you are on a tight budget. The price is affordable, and Sangfor offers a lot of features. We don't have any complaints about Sangfor."
- "The reporting and log management could be improved."
What is our primary use case?
We use Sangfor NGAF for security and bandwidth management. It blocks websites and applications.
How has it helped my organization?
Sangfor NGAF blocks incoming security threats.
What needs improvement?
The reporting and log management could be improved.
For how long have I used the solution?
I have used Sangfor NGAF for four or five years.
What do I think about the stability of the solution?
I rate Sangfor 10 out of 10 for stability. We haven't had any problems so far.
What do I think about the scalability of the solution?
I rate Sangfor NGAF nine out of 10 for scalability.
How was the initial setup?
A partner helped us set Sangfor up initially. It's complicated at first but it gets easier.
What was our ROI?
I rate Sangfor NGAF nine out of 10 for ROI.
What's my experience with pricing, setup cost, and licensing?
I rate Sangfor NGAF eight out of 10 for affordability. We have an advanced security license that we renew every three years.
Which other solutions did I evaluate?
We considered other solutions but ultimately went with Sangfor NGAF because of the price and value.
What other advice do I have?
I rate Sangfor NGAF nine out of 10. You might try Sangfor if you are on a tight budget. The price is affordable, and Sangfor offers a lot of features. We don't have any complaints about Sangfor.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner at InternetWorld Solutions Sdn Bhd
Integrates well, high performance, and responsive support
Pros and Cons
- "Sangfor NGAF works accordingly with our customers, the solution has good performance, is easy to use, and integrates well with the endpoints."
- "However, the maintenance cost can be a bit high."
What is our primary use case?
Sangfor NGAF can be used as a firewall for protecting servers, data, users, and access to the internet.
What is most valuable?
Sangfor NGAF works accordingly with our customers. The solution has good performance, easy to use, and integrates well with the endpoints.
For how long have I used the solution?
I have been using Sangfor NGAF for approximately one year.
What do I think about the stability of the solution?
We have sold a few units to our customers and we have not had an issue with the stability.
What do I think about the scalability of the solution?
We have customers in small to medium-sized companies.
We have less than 110 customers that are using this solution.
How are customer service and support?
Their technical support is good, they are responsive. They have been able to resolve all of the issues that we faced.
How was the initial setup?
The installation is easy, and the time it takes depends on the customer's environment. Doing the policies could take additional time.
What about the implementation team?
We have approximately four people that support the solution. We have experience in deploying and maintaining the solution. Though the company could offer better training to us.
What's my experience with pricing, setup cost, and licensing?
Sangfor NGAF price is reasonable and there is an annual license. However, the maintenance cost can be a bit high.
Fortinet solutions sell at a very cheap price upfront, but after that maintenance fees, which they keep increasing it can become expensive. I hope Sangfor does not follow that model.
Which other solutions did I evaluate?
I have evaluated other solutions, such as Fortinet.
What other advice do I have?
I would recommend this solution to others.
I have clients that are switching from Fortinet to Sangfor NGAF because the price of Fortinet's service is increasing. Sangfor NGAF has good integration with their endpoints which makes it a very attractive offering.
Sangfor is arranging much-needed training for resellers. There needs to be better marketing awareness not for the reseller, but for the consumer here in Malaysia. Sangfor needs to do some advertisements to attract more market awareness. Relying on resellers can be difficult when the market is very large. However, resellers do focus on their product, they also try to engage, and hire more.
I rate Sangfor NGAF an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
Senior Presales Consultant at Megaplus
Great bandwidth management and vulnerability assessment
Pros and Cons
- "In four steps one can configure the entire firewall."
- "The solution is quite safe and good, and furthermore, it is very good for different environments."
- "I believe that IAM and NGFW need to merge into a single box, instead of there being two separate box solutions."
What is our primary use case?
I believe I am using the recently updated firmware of version 4.0.
What is most valuable?
User-wise, the bandwidth management is one of the most valuable features. Also, certain features are available in the NGFW.
The solution self-diagnoses everything, which we refer to as vulnerability assessment. It automatically runs on one's network and lists the pros and cons. I consider it to be very catchy.
What needs improvement?
I believe that IAM and NGFW need to merge into a single box, instead of there being two separate box solutions.
For how long have I used the solution?
I have been working with Sangfor NGAF for around three years.
What do I think about the stability of the solution?
So far, the solution has shown itself to be very stable.
What do I think about the scalability of the solution?
The solution is scalable and I can upgrade it to 40, which I consider to be a good thing.
How are customer service and technical support?
Technical support is very good. In a single call, the support person can come on site or address ones needs remotely within minutes.
Which solution did I use previously and why did I switch?
Prior to Sangfor NGAF we worked with Fortinet.
We switched because the previous solution did not readily make available support personnel. Also, while we considered the product to be stable, we felt the support to be very slow.
How was the initial setup?
The setup was easy from the get go. In four steps one can configure the entire firewall.
Give or take, it took no more than two or three hours.
What's my experience with pricing, setup cost, and licensing?
The price is very cheap. It cannot be matched.
Which other solutions did I evaluate?
While Palo Alto claims to be pioneers in vulnerability assessment and risk management, I could not find references on the website to support this. Only Sangfor firewall has the requisite vulnerability assessment.
Moreover, Palo Alto and Sangfor are pretty much equal in terms of technology and interfaces. I was doing research to verify the vulnerability and risk assessments claims promoted on the website, as I was unable to find these.
What other advice do I have?
I am a customer and use Sangfor NGAF 5600 in my premises.
There are more than 2,000 users making use of the solution in my company.
The solution is quite safe and good. Furthermore, it is very good for different environments.
I rate Sangfor NGAF as a nine-point-five out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head - Enterprise Solutions Architect at NGXESS
Highly customizable and competitively priced
Pros and Cons
- "The most valuable features are the WAN optimization, the internet access gateway (IAG), and the central console, which allows us to implement on their firewall."
- "This product is very user-friendly, and its Layer 7 security is very much improved."
- "An area for improvement would be the number of ports defined on the box. In the next release, I would like them to develop their provisioning stage of enrolling end devices."
What is most valuable?
The most valuable features are the WAN optimization, the internet access gateway (IAG), and the central console, which allows us to implement on their firewall.
What needs improvement?
An area for improvement would be the number of ports defined on the box. In the next release, I would like them to develop their provisioning stage of enrolling end devices.
For how long have I used the solution?
I have been working with this solution for three months.
What do I think about the stability of the solution?
The stability is good.
How are customer service and support?
The technical support is good - they are very supportive and friendly and are available even on the weekends.
Which solution did I use previously and why did I switch?
Previously, I have worked with Palo Alto, Fortinet, Sophos, and Endpoint Kaspersky. I would recommend Sangfor over these due to its ability to implement user restrictions.
How was the initial setup?
The initial setup was not complex.
What's my experience with pricing, setup cost, and licensing?
Sangfor's pricing is competitive.
What other advice do I have?
This product is very user-friendly, and its Layer 7 security is very much improved. It can be customized to a very deep level. I would give this solution a score of eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Product Manger at a manufacturing company with 11-50 employees
A most cost-effective solution
Pros and Cons
- "While the features are not dissimilar to other brands, configuration is much more simple, which works out great for Indonesian people."
- "When it comes to the price of firewall solutions, Sangfor NGAF takes the cake, as it is cheaper than Fortinet, Sophos, Check Point and Palo Alto."
- "The solution has too many bugs and these slow down the implementation."
What is our primary use case?
Our customers purchase Sangfor NGAF primarily out of budgetary considerations. Sangfor enables high power internet access. Indonesia has a big market, not only as concerns the firewall.
What is most valuable?
While the features are not dissimilar to other brands, configuration is much more simple, which works out great for Indonesian people.
What needs improvement?
The solution has too many bugs and these slow down the implementation. The software should be updated to account for this.
What do I think about the stability of the solution?
We have not received complaints from our customers about the solution's stability.
What do I think about the scalability of the solution?
We have not received complaints from our customers about the solution's scalability.
How are customer service and technical support?
So far, we have not had occasion to contact tech support.
What about the implementation team?
As we are a distributor, we have our own maintenance team.
What's my experience with pricing, setup cost, and licensing?
When it comes to the price of firewall solutions, Sangfor NGAF takes the cake. It is cheaper than Fortinet, Sophos, Check Point and Palo Alto.
What other advice do I have?
I would no longer offer Sangfor, as I have ceased to be its distributor. I am now a distributor for Check Point.
I rate Sangfor NGAF as an eight out of ten, owing to its bugs.
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
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