SAP SuccessFactors Learning Reviews

They must listen to the modules or similar content. Recruiting is vital for performance, creating a learning management system for a ten percent improvement, and also monitoring competition through CNACP.

Safety is the most robust aspect of this platform. They don't intend to market this model; they employ multifactor authentication in the Voyager system.

The application integration between cloud and on-premises storage has been completed. However, there is still room for improvement in integrating EC and SAP applications. I believe more enhancements are necessary. Additionally, the onboarding process, particularly in the morning, demands a high degree of intelligence. Morning onboarding is a component of the onboarding modules, and from a technical perspective, it represents a significant area for improvement.

I have been working with SAP SuccessFactors Learning since 2018.

It is scalable. 

SAP technical support is generally quite reliable, but we have encountered some delays with certain support tickets. However, the recent introduction of a new center code, specifically for the Customer Interaction Center security, has accelerated technical support. They've also introduced an option for adopting support through multiple support channels. This includes a ticketing system, extra chats, and customer interaction centers. The introduction of these channels has been beneficial, as response times have improved significantly. In the past, responses typically took up to two days, but now, you can expect to receive a response within the same day. When you open a ticket, it usually takes only three to four hours for them to assign it to the appropriate team. Once the ticket is with the dedicated team, they provide a solution design promptly. This system works well for us because it gives us a clear understanding of when the issue will be resolved, whether it will be a quick fix or take more time.

For the implementation, it varies depending on the company's size. If the company is relatively small to medium-sized, it will typically take three to four months. In the case of larger enterprises, the implementation period extends to six to eight months. To begin, we require an analysis team to set up something known as a configuration workbook. This workbook is essentially an Excel sheet that we share with clients for them to input all the necessary configuration values. Additionally, we can activate a safety practice feature, which is a valuable aspect of implementing best practices.

By enabling these best practices, we can integrate them into the system and commence the first iteration or workflow with the client on the business processing side, using sample data. Subsequently, we work on incorporating additional business processes based on the customer's requirements. Configuring these business processes, which is of moderate complexity, typically takes around thirty minutes for each course of action.

It required a consultant for the deployment. We are familiar with the system, and configuring it is straightforward. It doesn't demand extensive experience to set up. I can handle the configuration easily. The only aspect that adds complexity to the configuration is the payload, which is expected due to its high performance and configuration requirements. However, for other modules, there's no need for a dedicated team to safeguard them.

For smaller to medium-sized businesses, the requirement typically ranges from two to six individuals. In the case of large enterprises, you would need at least five to seven team members.

You need to procure licensing and it is expensive.

For specific reasons, this solution stands out. It's the sole option that offers localized data for all significant extensions. Specifically, in the case of Egypt, it covers all aspects comprehensively. Even in situations where there isn't a dedicated organization, it can still address localization requirements in certain countries. When it comes to a native cloud solution for HR, this is the exclusive option available that can effectively encompass a wide range of cloud modules.

I would overall rate it a nine out of ten.

We use the solution to track some required training and certifications that people need to have before they can go on-site.

The solution's most valuable feature is tracking. We don't have to track who's done what. The solution also provides the ability to audit and ensure the completion of required training. The One-Stop-Shop feature ensures that everything goes from your home page.

It's very difficult to do simple activities using the tool, like getting a report. I need a team of developers to code it so that I can have a regular report.

I have been using SAP SuccessFactors Learning for six years.

The system is stable and doesn't go down very often, but its functionalities and modules don't work well together.

SAP SuccessFactors Learning is a very scalable solution.

I rate the solution’s scalability an eight or nine out of ten.

The solution came after an acquisition. I think we made it a bit more challenging when we originally set it up. I think the processes we provided don't allow the system to really support the business. I feel the tool has a lot more complications as it's currently set up.

I know that subject matter experts from each discipline and our technical team would have been involved in the solution's deployment.

The solution provides the obvious benefits of any HCM system, like having all your data in one place and having your modules connected. We use SAP for manufacturing, and our finance team is well-connected.

Some training is required before people can get on-site. Ensuring we can document whether the training has happened is key to my business.

I would recommend the solution to other users. We're looking at it potentially for this new company after the merger. I think we'll have to understand if it can be more user-friendly and if everything needs to be hardcoded in the back end to use it. I believe UKG might be a little easier from that perspective, and we wouldn't need a team of developers for it.

Overall, I rate the solution a seven out of ten.

We use SAP SuccessFactors as an all-in-one HR solution. It helps us with talent acquisition, performance management, and learning programs.

Implementing SAP SuccessFactors has significantly improved our organization by consolidating various HR functions into a single, unified platform. We used to handle core HR, performance, and career development with different platforms, causing complications. Now, with SuccessFactors, everything is in one place, making our processes more straightforward and our workforce management more efficient. It's a positive shift that has simplified our operations and improved overall organizational effectiveness.

The most valuable feature for us in SAP SuccessFactors is the Performance Management module.

While SAP SuccessFactors has a clear roadmap with regular half-yearly releases and ongoing improvements, there is still room for enhancement, particularly in their core HR system, Employee Central. However, it is reassuring to see that SAP is actively investing in and addressing these areas, continuously working on improvements. Additionally, while I appreciate the introduction of AI capabilities in the US and Europe, it would be beneficial if these features were made available globally, including in regions like the Middle East where I currently work.

I have been working with SAP SuccessFactors Learning for six years.

I would rate the stability of the solution as a nine out of ten.

I would rate the scalability of the solution as a seven out of ten. The scalability of SAP SuccessFactors is somewhat limited because it's a cloud product with pre-configured capabilities. It doesn't allow for coding or customization, making it a no-code product. While this simplifies the deployment, it also means that certain business requirements can't be met unless SAP releases enhancements. We have to align with SAP's roadmap and wait for their staggered releases every six months to access new capabilities. We have around 20 users of the solution at our company.

In terms of technical support for SAP SuccessFactors, the process involves raising incidents, escalations, and receiving responses within SLAs. I would rate the support around six out of ten. The quality is good, but the responsiveness can be a bit delayed.

Neutral

Setting up SAP SuccessFactors was easy, but it has limitations due to being a cloud platform and the deployment took about a year for our organization. I would rate the easiness of the initial setup as a seven out of ten. Its ease of deployment stands out as a key advantage. Once implemented, we can manage the solution internally without relying on external partners, thanks to its user-friendly interface. We used SAP's Activate Methodology, based on agile principles, for deploying SuccessFactors. The process involved working with SAP partners to follow a structured approach. Around 15 people were involved in deploying SuccessFactors, with roles ranging from program and project managers to solution architects and consultants. Currently, our in-house team of about six people handles maintenance, addressing both incidents and enhancements.

The simplicity of administration has significantly contributed to a positive return on investment. User engagement has significantly increased, especially for certain modules. The transition from multiple standalone systems to a unified platform has streamlined processes, allowing for better integration across all systems. I would say that the return on investment is about 60%.

SAP SuccessFactors is well-suited for streamlined processes, making it a good fit for small to mid-scale companies. For larger enterprises with complex and non-standard requirements, achieving all needs may be challenging. The solution's limitation on coding and configuration changes makes it less flexible for organizations with intricate policies. It is a solid choice for companies with straightforward processes. Overall, I would rate the solution as a seven out of ten.

The SAP SuccessFactors Learning module offers all employees in the organization the opportunity to constantly improve their skills and expand their knowledge about various subjects. It's a learning curve and a robust system that provides courses, lessons, and training to meet all our employees' needs and ensure they stay on track.

SAP SuccessFactors Learning is a cloud-based platform, and the majority of our customers are using it on the SAP Cloud.

Today's business environment emphasizes constant improvement in all aspects of companies' operations. As a result, companies recognize the importance of continuously training, educating and enhancing the skills of their employees at all levels. SAP SuccessFactors Learning is a tool that assists them in efficiently executing this process.

When we inquire with employees, we find that everyone desires opportunities for training and skill development. However, it is crucial for organizations to manage their budgets while providing valuable training and knowledge sharing in areas that truly benefit the company. The primary goal is to enhance the scope of learning and ensure that learning adds value to the organization. SAP SuccessFactors Learning does both of these things.

I would like the SAP EC connectivity to be improved.

The technical support team has room for improvement.

I have been using SAP SuccessFactors Learning for two years.

I would rate the stability of SAP SuccessFactors Learning as nine out of ten.

SAP SuccessFactors Learning is highly scalable.

I find it difficult to handle and discuss issues with the technical support team.

Neutral

The implementation is quite complex, not due to the system itself, but because of the specific requirements of the clients. Therefore, during the setup process, we must make necessary adjustments to cater to each client's needs. For example, if the system is used in a large organization, which may have around 4,000 employees, setting it up and implementing it correctly can be quite challenging.

The deployment process requires a minimum of six months. It begins with a preparation phase, followed by three distinct implementation phases, and concludes with post-implementation hyper care or support. These steps are provided by the SAP methodology and can be easily accessed on the SAP website.

I rate the price for SAP SuccessFactors Learning an eight out of ten, with ten being the highest.

SAP SuccessFactors Learning is a cloud-based solution, so we don't need a license. Instead, we have a subscription. Additionally, we need to factor in the cost of implementation, which is roughly double the subscription cost, and then there's the cost of maintenance. Considering all these factors, the solution becomes expensive.

I give SAP SuccessFactors Learning a nine out of ten.

I would recommend finding someone who can comprehend the needs of the organization and understand the business to hire them as the implementation partner. Do not rely on someone who is simply cheap and quick, as this may lead to incorrect implementation. 

The main purpose of the learning management system is just to train our company's people. It is a complete end-to-end cycle, starting from hiring to retirement. When the tool completes a cycle, there is a performance evaluation, and whenever it happens, some candidates are marked under the PIP section. In the aforementioned case, you can assign any training to an employee, and his or her manager can see what should be the right fit or right training program, so it can be a soft skill program, which could be internally led by someone or a trainer-led program.

The only drawback of the tool is that it is dependent on its database. For soft skill documents, we have to purchase a separate component from any third party that provides better content for the training. The basic structures should be included in the tool.

I have been using SAP SuccessFactors Learning for three years. My company is a gold partner of SAP.

It is a stable solution.

It is a very scalable solution. Based on your number of employees or candidates, if it is increasing, you just have to add it to the hierarchy, and by default, it will show in the hierarchy. You can add a training program, and you can reuse your existing or saved training video video sessions with anyone.

When it comes to the solution's technical support, I feel that since it is a subscription-based model, you have to purchase a license for a year. For sustainability or maintenance, you definitely have to have an agreement with some partner, especially in case of the need for additional features or to enable, maintain, or change anything. You have to depend on the partner who is supporting you. Nowadays, maintenance costs have already been reduced a lot.

As a practice head, I have worked three years with SAP's various components, including SAP SuccessFactors EC-ECP Employee Data Replications and other areas involving recruitment, onboarding, succession, and learning. The learning management system was also part of the tool.

The product's initial setup phase is straightforward.

The product's implementation phase was straightforward.

The solution can be deployed in four months with the help of one person.

Whether there is an ROI or not is something that depends on whether you are from pharma, engineering, or some other areas where the tool can be useful.

The tool's licensing model is very straightforward, so you just have to purchase the license. You will get the relevant mail from SAP, and accordingly, you have to proceed with the provisioning enablement, after which you can start the configuration. Overall, the life cycle is very short, with three months for configuration and deployment and then one month for Hypercare. You can go with extended support, which is standard in nature.

Speaking about how the product is helpful in compliance training, I would say that most of the things, like attendance or who has attended a training, and the quiz and the questions based on after training sessions, you can rate how seriously he or she has undergone a training session. You can also publish the certificate for the training and calculate the cost or define the budget.

Speaking about how the product is helpful in reporting and analytics features, I would say that with EC in SAP, you have all dotted, direct lines, and dotted lines, and in such a case, by default, the workflows and other things are part of your delivery. In the same session, when you talk about a learning management system, you have your team, and being a manager, you can assign any training program to anyone. In some cases, if the company is into technical equipment manufacturing, with every piece of equipment, the managers assign some training to the customers or the dealers.

There is an admin ID. Through the admin ID, whatever content you want to add or create can be managed. Once you can plan a training schedule for the entire year, you can add the budget, and you can check the rules of people who have already gone through the learning. On the reporting side, everything is very good.

In GROW with SAP, many things depend on AI because they have already implemented it. SAP is coming up with all AI features in GROW with SAP. Their advantage is that any user who goes with GROW with SAP can leverage the AI part. The drawback, which I can foresee, is that with AI, the standard configurations are the best practices. Any customer is going to need any customization. In that case, AI will not work 100 percent.

The biggest learning from the use of the solution rewards is the fact that the growth of the employees is directly related to the product. If you are using the product, then you can definitely upscale your employees with soft skills, technical skills, or any other skills based on their business model.

I rate the tool a nine out of ten.

I use SAP Learning Hub every day to gain knowledge.

Learning Rooms are valuable. The solution provides notification about events. The session recordings are shared with the attendees. The authorization features are also very good. Reporting is very nice. An embedded report is inside the application. The reports inform the clients who are learning what and who has completed a certification. We also get to know who needs to attend specific learning sessions. The tool has impacted the whole organization structure. It has created an integration between learning and HR.

There is no portal within the tool for collaboration. SAP has a separate product for it. It is called SAP SuccessFactors Work Zone. The integration is a little bit difficult. The integration center needs some improvement.

I have been using the solution for around three years.

The tool is the leading HR system in the world. The stability is very high.

I rate the product’s scalability a ten out of ten. Our clients are small, medium, and enterprise businesses.

The tool is completely cloud-based. It can be integrated with an on-premise system to create a hybrid environment. The deployment took a few weeks.

The pricing is very nice.

My company is a partner. There is a portal to connect all SAP organizations. SAP Integrated Business Planning is very difficult to set up. The solution helps personalize learning experiences using the SAP HANA cloud database. I highly recommend the product to others. It is a very good tool. Overall, I rate the solution a ten out of ten.

Employee Central and Time Off features have been most beneficial for tracking employee progress. We can learn a lot. Once we learn Employee Central, we can learn any module. The analytics and reporting features are very helpful.

There is a release every six months. The certifications are valid for only six months. It is a drawback. We must pay every six months unless we work in an organization and have access to a learning hub. If we have a learning hub, we can do the delta certification for free. Every six months, we have to take the Delta exam to keep the certification active.

I have been using the solution for more than five plus years.

I rate the tool’s stability a two to three out of ten. The tool had a bug. We were working on rehiring an employee. We raised it to the SAP community. It took the team a couple of days to solve it. It should have been done in an hour or two. The person from SAP, my client, and I had a meeting. It was solved in a couple of days.

The tool has high scalability. Our clients are enterprise businesses.

The initial setup is easy. The tool is cloud-based. The time taken for deployment depends on the requirements. If we implement it from scratch, it takes months. If the implementation only needs a few configurations, it takes a couple of weeks.

The tool is cheap. There is no maintenance.

I am an implementation and support partner. I will recommend the solution to others. Overall, I rate the product a nine out of ten.

I use SAP SuccessFactors Learning as an administrator in an international organization. My company uses SAP SuccessFactors Learning to scale our online learning and e-learning courses for two years in different countries. My company uses SAP SuccessFactors Learning as an in-class training management system and also to generate reports about the training.

The most valuable feature of the solution stems from the fact that SAP SuccessFactors Learning is integrated with other modules in SAP SuccessFactors. The data from the module known as SAP SuccessFactors Employee Central is connected with SAP SuccessFactors Learning, making it possible for its users to use the tool's automatic alert settings.

The GUI and dashboards are areas in the solution with shortcomings where improvements are required.

I have been using SAP SuccessFactors Learning for two years.

It is a stable solution.

It is a scalable solution.

My company has around 2,200 users of the solution.

My company does have plans to increase the use of the solution.

I have contacted the solution's technical support, and I feel that though they are professional, they weren't very quick.

The product's setup phase is fine, but the use of e-learning and classroom modules can be a bit difficult since they are not intuitive, and you may need a lot of training to be able to use them.

The time required for the deployment phase of the solution depends on the size of your organization and the configuration process. The solution's deployment phase may take around six months for international organizations.

My company sought a consultant's help during the solution's deployment phase.

My company does have to make yearly payments towards the licensing costs of the solution. My company considers the solution to be worth its price, but we don't consider it to be a cheap solution.

I was not a part of the selection and implementation phases of the product. The solution providers from some other company carried out the configuration part.

I recommend the solution to those who plan to use it.

I rate the overall solution somewhere between seven and eight out of ten.

This solution is used for employee management, including departments and employee life cycle processes. We manage all employee life cycle events within this application, such as promotions, transfers, job changes, organization changes, global contracts, assignments, and everything related to the employee life cycle, from hiring to termination.

I find the user interface user-friendly compared to the initial application. It has improved resource allocation and access functions. It also reduces the number of clicks required to perform tasks, making it more efficient than legacy solutions.

There is always room for improvement. In my opinion, the price could be cheaper.

We have been using it for the past three years.

It is a stable solution. 

It is a scalable solution. 

It depends on the customers and their specific feature requirements. As consultants, we consider the customers' needs and provide recommendations.

So, it depends on the customers and their desired system features.

The initial setup was not complex, it was simple. The deployment time depends on the workforce, the number of employees, the number of entities across the country, and other factors.

On average, it takes around one year to implement a complete solution. However, if there are many entities all around the world, it may take longer.

The pricing changes and the license amount is quite costly. It is competitive compared to other solutions in the market. It may provide a technical advantage in terms of competition with enterprise solutions.

I have experience in SuccessFactors. I'm currently working in a company that is in the process of implementing a Tango solution for recruiting and onboarding.

So, it seems that before we implemented SuccessFactors, they were using Tango. They have been using SuccessFactor for five years.

On a scale from one to ten, I would rate SAP SuccessFactors around eight out of ten. I would recommend SuccessFactors for future use.

I'm using SAP SuccessFactors Learning for external and internal training. I'm also using it for learning administration for face-to-face training, the assignment of e-learnings, etc.

The best feature of SAP SuccessFactors Learning for me is the assignment profile. It's a rather specific feature, but this is what comes to mind.

What needs improvement in SAP SuccessFactors Learning is the user interface. The user management and the integration of the whole suite could also be improved. The solution also needs to be modernized because at the moment, it's a little bit outdated. It's old-fashioned, and though it has a data import feature, that's just plain outdated. SAP SuccessFactors Learning doesn't have any cutting-edge features.

I started working with SAP SuccessFactors Learning last October.

SAP SuccessFactors Learning is mostly a stable solution.

The support for SAP SuccessFactors Learning is very bad and very difficult to communicate with. You just get standard answers just so the support team could fulfill SLAs. You get asked standard questions that were already discussed in the ticket. The support team for SAP SuccessFactors Learning isn't that knowledgeable.

Neutral

The setup for SAP SuccessFactors Learning is very complex. For example, if you're doing a historic data load, you need to import learning items such as classes and courses from the legacy system, and the way it is done, it's just stone-age.

In terms of how long the deployment takes for SAP SuccessFactors Learning, my company currently has the suite in place, so now you just need to implement the learning part of it, which takes roughly six months.

We used consultants for the implementation of SAP SuccessFactors Learning.

The licensing cost for SAP SuccessFactors Learning is rather expensive, but it's not the only SAP tool my company uses in the suite, so it's very hard to compare prices.

I evaluated Cornerstone Learning.

I'm using SAP SuccessFactors Learning currently. I'm working with the whole SAP Success Factors suite, but my focus is on Learning. I'm using the latest version of the solution. It's deployed on the cloud, not on-premises.

Currently, thirty thousand people use SAP SuccessFactors Learning within the company, but once implementation has been completed, there'll be around forty-two thousand users of the solution.

My advice to others looking into implementing SAP SuccessFactors Learning is to use a different system such as Cornerstone Learning.

My rating for SAP SuccessFactors Learning is seven out of ten.

I'm a customer of SAP SuccessFactors Learning, not a partner.