What is our primary use case?
My main use case for Seeq is process optimization, any coding tool for Python, and any work that is related to time series data. We upload the data into Seeq and do the machine learning, visualization, and many other analytical tasks.
I have more to add about my use case for Seeq because it is consolidated to one place. It provides visualization, machine learning tools, any places where we can call the API to pull the data, and a proper way that we can integrate everything in just one place and use it easily.
When I mention the drag and drop and right-click features for visualizing and analyzing large sets of time series data, I see that it has changed my workflow significantly. Before the age of AI and LLM models, this was the very first tool that introduced optimization work to non-IT engineers who had not been able to code it, bringing them into a more optimization environment. Currently, with the age of generative AI and LLM world, we can accomplish similar tasks with other tools as well, but Seeq remains the core foundation for us. I would say it serves as a complement to other tools. We just need to supplement other data into Seeq and we can leverage it anyway.
In my workflow, Seeq integrates with other tools or systems as we try to incorporate more of Seeq into our daily operation, meaning the operational decision-making.
When we try to optimize or make any adjustment to see the equipment performance, we use Seeq extensively, and then reliability comes into play. So, we need to maintain the reliability of Seeq server much more because we make it up to the same level as our control panel and control system. I would say Seeq is coming to integrate much more and has more influence on our operational decision.
Seeq helps support collaboration among my team or across departments; I appreciate their sharing function and their journal, which allows us to record every comment, every action, and every analytics step that we did. When we share it with our partners and colleagues, they can view those journals and understand how we arrived at those formulas, how we built up the analytic dashboard, and how we came up with operational conclusions. I would say Seeq does a great job on this.
Seeq helps my team make faster and better decisions; for example, in an exchanger optimization problem, when we need to determine the time to clean the exchanger or shut down the plant for cleaning, Seeq is able to build the visualization dashboard to monitor that very quickly. I would say it takes less than an hour to do that. It is a tool for manipulating, analyzing time series data, and visualizing it up to an endpoint, which is the optimization problem to make a business decision. For anything about time series, I think of Seeq as the first choice.
What is most valuable?
In my opinion, the best feature Seeq offers is the ability to visualize time series data in an efficient way. If we code it by ourselves, it will take a very long time or require a lot of server capacity, and you cannot simply plot a time series of, say, 100,000 records on your own simply because it takes a lot of effort to do that. Analyzing it when we apply any formula or algorithm takes more time to finalize everything. Seeq does this through drag and drop and point and click actions. So, it is much easier to do it by using this tool.
Seeq has positively impacted my organization because I see many people using it, compared to the past five years when we had only PI Vision for visualizing time series data. Manipulating time series data was such a critical task that not many people were familiar with and were afraid to do. This task remains a core critical function for everyone to do it efficiently in order to complete anything. Process optimization and reliability analysis would address all failure modes.
What needs improvement?
I appreciate the question on how Seeq can be improved. The first thing is their graphical user interface. They invest so much in their backbone, but without a good dashboard or visualization tool, it feels insufficient. They focus too much on technical aspects. Many managers and people just want a simple dashboard that can show everyone in the control room or whatever places that when we finalize the tool, these are the final product. Seeq did not do it as beautifully compared to other applications.
I really want Seeq to improve their graphical user interface to be more user-friendly.
For how long have I used the solution?
I have been using Seeq for about five years.
What do I think about the stability of the solution?
In my experience, Seeq is stable on production servers. Recently, we tested a new function on a test server that is still in the development phase, and while I can understand that, I expect a bit more. Testing should be reasonable to production as much as possible, but it is treated differently and lags a lot.
What do I think about the scalability of the solution?
Seeq's scalability is really great. Any similar assets or problems can be copied and pasted from one business unit to another, applying them to another business unit with the same function, just changing the tags.
How are customer service and support?
The customer support from Seeq is very great. They have a ticketing system and on-site support engineers located almost everywhere around the world. I am located in Thailand, and they have a Malaysian support engineer dedicated to my project, who gave me his WhatsApp number so I can reach him whenever I need.
Which solution did I use previously and why did I switch?
I previously used PI Vision, Excel, or PI add-on tools with Excel. I used Python and R before I met Seeq. Seeq handles all of that in one place, providing every tool that I need. That is the main reason we use Seeq, and I love it a lot.
What was our ROI?
I have seen a return on investment as I saved a lot of millions of dollars for my business unit since we started using Seeq. Many business decisions, operational troubleshooting, and optimization have been accomplished with Seeq. My organization is small, and while we have improved our efficiency, we have rarely had to lay off employees because of this improvement. I would say there are some recognized results about time saving in our team, but they are not quantifiable numbers.
Which other solutions did I evaluate?
Before choosing Seeq, I evaluated other options like Power BI. When discussing dashboards, people think about BI solutions like Tableau or Power BI or software like RStudio, which are usually used for data analytics work. However, comparing them with time series data, nothing beats Seeq. Those software handle relational data relatively easily, but the volume is small compared to Seeq, which specializes in time series.
What other advice do I have?
Seeq handles large volumes of data or high data velocity very well. I used to use Python before I started visualizing my time series data, and even with just not many variables, about 10 to 12, my computer worked very slowly compared to Seeq. I think they have a special algorithm to process and select the appropriate data points to visualize and process high volumes. It requires a lot of servers and special tools; it is not just a simple Excel file typically used in our learning. Seeq handles a large volume, and time series data is not simple data; it contains every detail and requires specialized software to manage that.
My advice for others looking into using Seeq is that if you are looking for a finished product for time series, Seeq is a good one that you should try. It is easy to build, and if your team members or engineers are not familiar with coding, Seeq is a good tool to start. You can do machine learning and advanced analysis that you cannot perform simply because you do not know how to code. You can just try, click, drag and drop and see the results, and you will be obsessed with it once you see the results. I would give this product a rating of eight out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other