Sophos Endpoint offers centralized management, AI-powered detection, and comprehensive threat prevention. It is designed for antivirus, ransomware defense, and threat management across sectors like education, healthcare, and finance. Its benefits include synchronized security, simple deployment, and a user-friendly interface.
| Product | Mindshare (%) |
|---|---|
| Sophos Endpoint | 1.4% |
| Microsoft Defender for Endpoint | 6.8% |
| CrowdStrike Falcon | 6.0% |
| Other | 85.8% |
| Type | Title | Date | |
|---|---|---|---|
| Category | Endpoint Protection Platform (EPP) | Jun 23, 2026 | Download |
| Product | Reviews, tips, and advice from real users | Jun 23, 2026 | Download |
| Comparison | Sophos Endpoint vs CrowdStrike Falcon | Jun 23, 2026 | Download |
| Comparison | Sophos Endpoint vs Microsoft Defender for Endpoint | Jun 23, 2026 | Download |
| Comparison | Sophos Endpoint vs SentinelOne Singularity Endpoint | Jun 23, 2026 | Download |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| CrowdStrike Falcon | 4.3 | 6.0% | 97% | 140 interviewsAdd to research |
| Cortex XDR by Palo Alto Networks | 4.2 | 3.7% | 96% | 112 interviewsAdd to research |
| Company Size | Count |
|---|---|
| Small Business | 41 |
| Midsize Enterprise | 5 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 216 |
| Midsize Enterprise | 67 |
| Large Enterprise | 131 |
Sophos Endpoint provides multiple functionalities to protect networks, devices, and applications. It emphasizes advanced threat prevention and AI-powered detections, enhancing protection against malware and ransomware. Combining web filtering, machine learning, and data loss prevention ensures a secure environment, while integration with other Sophos tools allows for streamlined security management. Sophos Endpoint addresses the need for efficient protection with lightweight operations, synchronized security between endpoints and firewalls, and notable ease of deployment. Resource management is a key focus, alongside improving antivirus detection and systems integration. Price competitiveness and expanded support for macOS are also priorities.
What are some key features of Sophos Endpoint?In the education, healthcare, and finance sectors, Sophos Endpoint is utilized to ensure secure IT infrastructure. It supports initiatives in digital safety and compliance with integration capabilities for web filtering, firewall, and VPN security. Organizations benefit from mobile device management and disk encryption to safeguard sensitive information effectively.
Sophos Endpoint was previously known as EPP Suite.
EK Services
| Author info | Rating | Review Summary |
|---|---|---|
| Project Engineer at IT Solution | 4.5 | I've used Sophos Endpoint for two years to protect against malware, valuing its robust features and support, but I deducted a point due to its lack of on-premises and Linux endpoint solutions. |
| Senior Account Manager at NetStream B.V. | 4.5 | As a reseller, I rate Sophos EPP Suite highly for its stable endpoint protection, strong behavioral analysis, and good support, suitable for SMBs. Its primary drawback is a lack of widespread brand awareness. |
| Director at Infosonik Systems Ltd | 4.0 | I found the Sophos EPP Suite particularly beneficial for the banking sector in Bangladesh due to its relay server feature, scalable user support, and centralized management, though improvements in data retention are needed to enhance data management capabilities. |
| Assistant Manager, Information Technology at Swades Foundation | 5.0 | I've used Sophos EPP Suite for over seven years; it's stable, scalable, and easy to set up, with valuable features like USB control and web filtering. Support is excellent, though having policy templates would improve efficiency. |
| IT Leader at Die Ambulanten - Home Care GmbH | 4.5 | I've used Sophos EPP Suite for eight years and find it stable, fast, and effective, with helpful features like device control, web filtering, and easy application whitelisting; setup is simple and the pricing is reasonable. |
| Proprietor at ci | 4.5 | I've found Sophos EPP Suite to be lightweight, effective, and easy to scale, with strong machine learning features and synchronized security, though support response times and pricing could be improved. Overall, it's reliable and widely recommended. |
| IT Consultant at Inception | 3.5 | We initially chose Sophos EPP Suite for ransomware protection, appreciating the web filtering and USB management. While cloud management is efficient, setup requires manual effort. Sophos suits us better than Symantec after Broadcom's acquisition, despite integration challenges. |
| ICT manager at Oosterhof Holman | 4.0 | I use Sophos EPP Suite for endpoint protection and recovery combined with XDR. Its seamless interaction with other Sophos products is valuable, but logging issues persist. We previously used McAfee and Trend Micro but found Sophos easier to manage than Microsoft Defender. |
| Founder at Computech infosysetm | 5.0 | The Sophos EPP Suite offers effective security features like malware protection and DLP, with impressive performance and scalability. Despite recent performance issues affecting longtime users, the overall ROI remains positive and customers are generally satisfied. |
| Head of Information Technology at a construction company with 11-50 employees | 4.5 | We use Sophos EPP Suite to protect endpoint devices from internet threats, appreciating its comprehensive protection and customization options. However, it requires more configuration, and support could be improved. Previously, we used Trend Micro, McAfee, and Symantec. |
I am using Sophos Endpoint to protect our environment from malware, and I am also using it for web control and application control.
I have a main case with Sophos Endpoint that includes peripheral control and DLP as well.
Sophos Endpoint has multiple best features including malware protection, peripheral control, web control, and application control. Malware protection is the best feature for Sophos Endpoint because we are using it for malware protection from attackers.
Sophos Endpoint has the feature of live response. If any malware has been detected or a potentially unwanted application has been detected on any system, I can easily take remote control from the CLI and delete that file from the endpoints.
It has multiple features including remote run, ransomware protection, CryptoGuard, peripheral control, and application control. All of these features help me to protect ourselves from attackers.
As an administrator of my account, I can see multiple things. If there are any PUA detected, if any system has been infected from any attacks, or if any system has detected some malware or Trojan, it will generate a log on the Sophos Endpoint console and I can easily see the log and work on it.
Sophos Endpoint should include an on-premises solution as well. Since it is not an on-premises solution, if they add the feature of on-premises, it will be more reliable and more secure. As of now, it is good, but the only issue is that it is not an on-premises solution.
I would give Sophos Endpoint a rating of nine out of ten because it is working very well.
I have cut one point because it has no solution for on-premises. Additionally, it has no solution for any Linux-based system endpoints. I have to install the server protection on Linux machines, which is why I am cutting one point for Sophos Endpoint.
Sophos Endpoint should include the Linux endpoint agent and should provide a solution for Linux endpoints as well, because the server license is costly and nobody wants to use the server license on an endpoint machine. Sophos Endpoint should have a Linux endpoint independent agent as well.
I have been working here as a project engineer for two years.
Sophos Endpoint is stable in my experience for the past two years.
Sophos Endpoint is scalable. If we are using 300 machines and suddenly 10 more people are joining our organization, I will just raise a ticket on Sophos Endpoint and they will increase my 10 endpoint licenses. This demonstrates that it is scalable.
Customer support for Sophos Endpoint is very good, which is why I switched from Trend Micro to Sophos.
I would give customer support a rating of 10 out of 10 because they resolve my problems as soon as possible, and I receive very good, quick support from Sophos.
Positive
I have used Trend Micro and switched from Trend Micro to Sophos because Trend Micro was not working well for me. I was using the on-premises solution of Trend Micro, and the support was not very good, which is why I switched to Sophos.
Sophos Endpoint is not on-premises and is on the public cloud. I have installed it on the public cloud with the Sophos database.
As of now, I have not seen any return, but it has the return policy with the MDR as well.
The setup cost is good and licensing is good. The pricing is slightly increased, but it is good because Sophos Endpoint has a lot of features. I appreciate the pricing and licensing as well.
I have evaluated CrowdStrike as well.
I would recommend Sophos Endpoint because it is very good. It protects from malware to the organization and prevents big data loss. It has multiple features including peripheral control, application control, data loss prevention, web control, and update management. I would give this review a rating of nine out of ten.
I am conducting an information search to understand what other firewall solutions are doing rather than looking for a new solution. I work for a reseller that provides cybersecurity solutions, which is the perspective I bring to this review. I visited your website along with others for this reason.
I primarily resell Sophos and a security solution from Cato Networks.
I deal with a combination of Sophos products, primarily the XG firewall platform. In most cases, customers purchase the Xstream license on it rather than the standard solution. The security offering extends to the Intercept X endpoint solution, and I position a managed detection and response solution on top of that.
We work mainly with Sophos endpoint solution, and in some cases also Cato Networks, but Cato is a different sales play.
Endpoint protection is stable, easy to use, and scalable from deployment, management, and reporting perspectives. The strongest asset of Sophos client is its capacity and capability for behavioral analysis.
Machine learning and behavioral analysis capabilities for early threat detection are very strong. I rate this capability a nine because there are always ways for improvement, particularly in integration and bundling. Perhaps it should be considered to combine it with a CTNA.
For endpoint protection, I do not see many weaknesses. The weakest point from Sophos is that in many cases, it is not very well known.
I find it difficult to answer what additional features I would like to see in the future to make it closer to a perfect rating. From a management perspective, I receive feedback from customers that it is quite strong.
Sophos has plenty of promotions, and I make use of them in commercial actions and positioning. Sophos could do a little better on high-level marketing, online marketing, and positioning so that customers are better aware and familiar with Sophos EPP Suite.
Based on the opinion from my technical support team, I rate the technical support from Sophos a nine.
I deal with Sophos EPP Suite as an endpoint protection platform.
I usually recommend Sophos EPP Suite for companies that are mostly SMB, between 150 seats and up to 1,000, sometimes 1,500.
I consider the pricing of Sophos products competitive.
I currently rate Sophos EPP Suite a nine overall. The web filtering system is discussed, but I normally do not focus on that part in my conversations.
In Bangladesh, the main use cases for the Sophos EPP Suite include XDR, and several customers are moving towards MDR, which means Managed Detection and Response.
They are mainly in the banking sector, along with corporate customers, and government customers are using Sophos.
In Bangladesh's banking sector, there are numerous offerings for cloud XDR. Sophos EPP Suite has a feature called relay server cache, which means internet connection is not required for the end user. Sophos EPP Suite can download the update in servers that need internet connections, and from that server, updates can be pushed to the endpoints, even if they are in offline mode. This feature is particularly appealing to banking customers because, for compliance with the Central Bank, they don't want to connect all the PCs, laptops, and endpoints over the internet.
The feature is called relay server, and some people refer to it as a cache server.
The Sophos EPP Suite is scalable. Some customers in banks typically have 5,000 to 7,000 users. One customer started with 1,000 users and has now extended to 4,000 users. Some customers are using up to 8,000 users without any issues.
Regarding AI elements in the Sophos EPP Suite, firewalls have already introduced AI features. They have integrated AI models similar to ChatGPT in firewalls. These AI features should be introduced in endpoint XDR as well.
Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections. Extended visibility and data analysis include cross-product data correlations. They have a data lake, live discover, and threat graphs. They also offer AI case summary and AI common analysis, accessible from Sophos Central, which is the management portal for Sophos XDR. Sophos Central serves as one central management portal for managing firewalls, endpoint, Sophos encryption, and mobile device management solutions. This centralized management is particularly appealing to customers.
The Sophos EPP Suite should work on key areas, especially in data management, specifically the data retention part. The data lake storage has certain limits. Users have noted that daily upload limits per device, overall data lake storage capacity tied to licenses, and daily API query limits can be restrictive, which can lead to data not being uploaded or older data being purged.
I have been working with the Sophos EPP Suite for 15 to 16 years.
Some customers face challenges when deploying security products, not only Sophos EPP Suite. If they use pirated software, these issues arise. When customers use cracked Windows OS, deployment becomes difficult because the systems get restarted. The Sophos support team is unable to provide support due to compliance issues as they cannot work on cracked Windows. When customers follow compliance and use genuine software applications, there are no problems with Sophos EPP Suite.
I never face any issues with stability with the Sophos EPP Suite.
Technical support for Sophos EPP Suite has improved. While there were difficulties earlier, they have introduced a dedicated role called Technical Account Manager (TAM) for every partner. When technical issues arise, partners can directly contact the TAM of Sophos, which represents an improvement in their service.
Positive
The Sophos EPP Suite is easy to set up when customers provide flexibility to open certain ports in the firewall and other areas of the network. With proper access, deployment is straightforward as the client can be pushed through Active Directory.
The setup of the Sophos EPP Suite would be rated as nine out of ten.
For Bangladesh, the price of the Sophos EPP Suite is reasonable. We recently won a deal when compared with CrowdStrike, SentinelOne, Palo Alto, and Checkpoint. The deal was won based purely on commercial aspects when technically qualified.
The cost is reasonable and cheaper than other alternatives.
The license cost for the Sophos EPP Suite depends on the user and varies based on the specific configuration.
I closely work with Infoblox. We are also a Cisco partner but don't focus on Cisco security items, including firewall. We work with Check Point for firewalls. We work with Sophos EPP Suite for SMB firewalls and endpoints, including XDR and MDR. We have closed several deals with Sophos EPP Suite for XDR.
I have extensive experience working with Sophos EPP Suite for a long time. I am partners with Sophos EPP Suite. My previous organization was a partner, and now I have also become a partner and closed a banking deal with Sophos EPP Suite.
Most customers use this tool on-premises, while some customers have provided access for cloud solutions. This eliminates the need to set up the relay server or cache server, allowing endpoints to connect over the internet and receive updates directly online.
My customers are medium to large enterprises. In Bangladesh, Mutual Trust Bank is a prominent customer that has been using the Sophos EPP Suite for the last 20 years without changing their solutions.
I recommend that customers looking to use the Sophos EPP Suite consider the extended security features available. Sophos introduced a security heartbeat feature ahead of other solutions. When a customer sets up a Sophos firewall and uses Sophos XDR, that firewall can communicate with the endpoint. If any disaster happens at the endpoint, the firewall can detect and isolate that endpoint logically from others, securing other endpoints against malware or spyware.
I rate the Sophos EPP Suite eight out of ten.
My customers' use cases for Sophos EPP Suite are security and protecting from viruses.
Some of my friends are already using Sophos EPP Suite in a manufacturing company.
Cybersecurity is improved through the synchronized security approach in Sophos EPP Suite, as I have ZTA, Zero Trust Network, in place, which is good along with IPS policies.
In Sophos EPP Suite, there are numerous features such as USB block, which I can control centrally. Web filtering and application control are all features that I appreciate.
I have already configured several policies in Sophos EPP Suite such as USB control and application control. A user cannot open any application that is not relevant to our organization, and the websites that I have already blocked are those that users are not supposed to use.
Whitelisting is a feature I am using in Sophos EPP Suite. If there are any applications that I need to whitelist or blacklist, I can do so, and everything regarding this works properly.
Web filtering helps provide protection by allowing me to block unwanted and unauthorized websites from Sophos EPP Suite, which helps prevent unauthorized intrusion, thus keeping our organization servers secure.
To make Sophos EPP Suite better, some features could be added, but currently, whatever I require is available, and the interface is good. I think there should be templates in place so I do not have to make everything from scratch; having templates for NATing, de-NATing, and LAN to WAN rules would save us time.
I have been working with this tool for around seven and a half years.
I have no complaints about the stability of Sophos EPP Suite.
It is scalable for both larger and small-scale businesses.
The support I received from the support team has been good. I have been using Sophos Firewall and Sophos EPP Suite for seven to eight years, and I am content.
If anything comes up, I always raise the case with Sophos and I get the solution.
I rate Sophos support as excellent, giving it a ten out of ten.
Positive
The initial setup of Sophos EPP Suite is easy and straightforward.
I am not sure about whether my customers have seen return on investment or value for money with Sophos EPP Suite.
The price of Sophos EPP Suite is reasonable.
I will check regarding whether I used machine learning or behavior analytics capabilities in Sophos EPP Suite as I am not aware of that currently.
I will recommend Sophos EPP Suite to my colleagues as all the features we discussed are good and easy to install.
I rate Sophos EPP Suite ten out of ten.
Performance and the application are the two things I think are the most beneficial in the product.
Fast response time and protection are great; these are the main advantages.
I think the integrated device control feature is nice. With the device control feature, we can block the usage of USB devices or devices which are not allowed by our company policies.
I work with the application whitelisting feature. It is helpful to whitelist applications. Overall, it is helpful to me if I see some benefits; it is useful. We use it and our main applications are on the whitelist, but I cannot tell what the advantages are besides easier management.
The web filtering feature helps in providing protection against malware and other cyber threats.
I see some metrics; I can overview some statistics about the risks, and I can see which kind of pages were blocked and where the risks are.
I do not think there are any areas for improvement; I believe I mentioned many good things about the product.
Perhaps the log of the events could be a little more detailed; maybe there are some small things that could be fixed.
I have been using it for about eight years.
I see no performance issues; it is very stable, without any downtime.
I have not worked with something similar for endpoint protection from other vendors; I know no prices of some other vendors and they are all in the same range.
I never used technical support, so I think I would give it a seven or eight, but I cannot tell you anything about it.
Positive
I have not worked with something similar for endpoint protection from other vendors; I know no prices of some other vendors and they are all in the same range.
The reason I think it is better is due to the deployment; I think it is easier than others.
It is quite affordable; I think the pricing and licensing are reasonable.
For example, if I am using any software that the antivirus says is bad, then I can say I will use it to make an exemption that I can use it.
I want to ask you a bit more about Sophos EPP Suite because the review is a bit old. I would rate this review a nine overall.
The industries that use Sophos EPP Suite include pharma companies, logistics, accounts, and finance.
They are using Sophos EPP Suite for some purposes, especially for ransomware attacks, as well as for USB blocking and website blocking.
The most valuable feature of Sophos EPP Suite is that it works on very low configuration, which is actually the best feature because if we go for SecureRight, it requires a heavy configuration to work.
The machine learning capabilities of Sophos EPP Suite are nice features, and clients also know about them, which is why most people are converting from SecureRight to Sophos EPP Suite.
The benefits of Sophos EPP Suite due to machine learning are that if they are using Sophos Firewall and Sophos EPP Suite, the collaboration between both is really very good.
The application whitelisting feature of Sophos EPP Suite is beneficial, especially when we are using Indian software, because we mostly require that whitelist and blacklist application. Sometimes the Endpoint blocks some required software, and sometimes we need to blacklist unhealthy software.
My customers have seen improvements in their cybersecurity strategy through the synchronized security approach in Sophos EPP Suite.
I don't think I have any concerns about what should be improved in Sophos EPP Suite right now because it is working quite well.
We require a fast response from Sophos, but currently, in the last three to four months, it has become lengthy; the support has become lengthy.
Regarding the cost, Sophos EPP Suite is not expensive nor reasonable, but if they provide some reasonable pricing, it would be very good. If I compare Sophos EPP Suite with SecureRight, it is a little bit more expensive.
My customers are mainly using Sophos EPP Suite for almost five to six years.
I have not heard of any problems with the stability of Sophos EPP Suite; it's working fine.
Sophos EPP Suite is easy to scale.
My customers have not faced any difficulties or problems with Sophos EPP Suite because currently, there are no issues since most customers have been using it for a long time.
Neutral
Setting up Sophos EPP Suite is easy.
The setup time for Sophos EPP Suite depends on how many users the client has, and we definitely require some downtime for servers, updates, and everything, so it might take one day or sometimes just within a day.
My customers do see a return on investment with Sophos EPP Suite.
I would recommend Sophos EPP Suite to those in various industries or product-wise.
I recommend using Sophos EPP Suite because it is really easy to use and includes many features; it is also very lightweight software.
Sophos EPP Suite is suitable for all types of businesses.
On a scale from one to ten, I rate Sophos EPP Suite a nine.
Originally, we started using the actual endpoints due to ransomware protection. From there, we've been using it more and more. We even use the web filtering functionality. So when people are at home and not going through the firewall, they're still being blocked from certain websites. We've also used it to manage USB ports.
The endpoint itself is nothing special, other than the way the cloud management and reseller management works. With the reseller management, I can manage multiple clients without having to log in to each client. Once I start integrating all the Sophos products, a lot of features become available that I cannot get with separate standalone products. Once it's running, it's fine.
The automation side of the setup is a pain. I have to run the installers manually. The enterprise integration is very poor, requiring a lot of manual work. I need an on-premises Active Directory that syncs to the cloud to make it work.
It's probably been about five years now.
The Sophos people here in South Africa are very helpful. We normally contact them directly and don't log support tickets for minor issues.
Neutral
We used to use Symantec, which became Broadcom. After Broadcom acquired various products, we switched to Sophos.
I literally need a dedicated domain controller and must load Sophos software on top of it. In a small business with, say, 15 users, I would need to set up a second or third server just to authenticate the firewall, which doesn't make much sense. If I have sites with ten to 15 users and want to authenticate them against Office 365 in the cloud, I cannot do that either.
Device encryption is quite important for those with a legal requirement to have encrypted devices.
Smuts is about FortiGate, another firewall. It works, however, it's too expensive for the kind of clients that we work with.
I would recommend it. The best advantage is managing a diverse client base of different companies in one place. I don't know the other products well enough to compare, yet the unified management is beneficial. I would rate it seven out of ten.
The solution is used for endpoint protection and recovery. We have XDR.
We also use firewalls and access points. The product interacts well with other Sophos products we have.
We are getting too much logging sometimes. The logging issues must be fixed. We need more control over loggings. The solution must provide integration with SIEM solutions.
I have been using the solution for five years. I am using the latest version of the solution.
I rate the tool’s stability a nine out of ten.
I rate the tool’s scalability an eight out of ten. In my organization, 300 people are using the product. Depending on the growth of our organization, we might increase the usage.
Five to six years ago, we used McAfee and Trend Micro.
It is a cloud solution. Sophos has its own cloud environment. We log in to the Sophos environment and manage configurations and log-ins. I don't know where it is hosted. It has an agent on the endpoints. We need to install the agents. It is done remotely from Sophos or by Microsoft Intune. We have a connection to Intune.
It took us a few minutes to deploy the agents. There’s not much work for us when we roll out new devices. We do a bit of maintenance. Maintenance is done automatically by Sophos. We only have to ensure that the adjustments are right on the dashboard within the Sophos environment.
The tool’s price is the same as its competitors. It is not the cheapest, but it is not the most expensive. I rate the pricing a five out of ten.
We evaluated Microsoft Defender. It was not very clear to use. Sophos was easier to manage.
The firewall management is on the local dashboard, but it is also manageable on the cloud. We have a solution provider who provides us with technical support. I will recommend the product to others. We have no problems with Sophos. We have had no ransomware attacks. Overall, I rate the solution an eight out of ten.
It's similar to Sophos EDR in terms of security. The key features include malware protection, antivirus, and ransomware defense. Data Loss Prevention (DLP) is also a reason we chose it. There are many other features.
The performance and scalability are impressive. We can install it on various computers.
There has been an increase of about 7-10% in recent months. That's why we face issues with customers who have been using it since 2017.
I have been using it since 2017.
It's quite stable. I'd rate it a ten out of ten.
It is a scalable solution. I would rate the scalability a ten out of ten. One of our customers has 500 employees and the product has around 50 end points. The number of users varies and it is easy to scale.
The customer service and support by Sophos are good. We don't have any complaints about that product because they help us 24/7. So, if we have any problem, day or night, and we can't solve it, we contact Sophos' technical team. We try to call the local technical team first, and if that doesn't connect, we go directly to customer support. We don't have any problem. If there's a problem, we can usually resolve it within one or two hours, depending on the issue.
Positive
The setup is quite straightforward. We have around 35 customers with branches across India, using various Sophos products, including MDR and the Endpoint Suite.
The deployment takes about 3-4 minutes per machine. It's available in both cloud and on-premises versions. Installation time is similar for both, around 4-5 minutes.
The deployment process is standard across most software. After installing the software, we enter the license number or sync it with a registered email.
We have 25 technical staff members who are knowledgeable in installing various software, including Sophos products.
ROI is in a very good position because the customer is also happy.
The pricing is reasonable, though there has been an increase of about 7-10% in recent months. Most of the customers buy it for three years. We have a few customers using it on a yearly basis. They pay an extra amount, and anyone who buys it for three years will benefit from the price.
If a customer increases their office users, we have to support that. I provided a license for 100 users to a customer, and after a few months, they increased their computer users. So, you have to provide two or three new licenses. You have to add this to the existing license.
I would recommend using this solution. Overall, I would rate the solution a ten out of ten.
We use it to protect our endpoint devices from internet threats and to block some USB devices and certain websites.
It has web protection features, allowing us to block multiple websites and applications within the network.
It has tamper protection features. We can enable and disable this as needed, and we can check the events of each system on the endpoint to find solutions.
There are multiple advantages. It is one of the good solutions that provides a single well-rounded protection for endpoints and internet security. It also allows for customization according to your needs.
The only drawback is that it requires a little more system configuration. It can also cause slight slowness in systems that don't meet the minimum requirements of an SSD and 8GB of RAM.
For me, the two main concerns are configuration and support. There is room for improvement in the customer service and support.
I have been using this solution for the last one and a half years in my organization.
It's stable and can be used long-term.
We have around 300+ nodes. It's easy to scale by adding licenses as we increase our nodes. You can also add server licenses, MDR, and EDR, all in one central place.
Support from the support center is not very responsive, and the technicians are not well-qualified. We rely on our partners for solutions and connect with them for support. We've had a few incidents with the support center but haven't received any positive responses. They lack expertise.
It is not very bad, but it is not very good. There is room for improvement.
Previously, we used multiple endpoint solutions. We used Trend Micro, McAfee, and Symantec.
Earlier, in the previous organization, we used those solutions. We obtained Sophos from a partner.
If we go back to the traditional way of antivirus deployment, we deploy antivirus in our data center. Now, almost everything has moved to the cloud platform. We have the variation and the choice to manage our security center on the cloud or in-house.
The initial setup is easy.
At least two people are required for day-to-day maintenance and event log reports.
Pricing and licensing are good and affordable. It can be used for both SMB and enterprise solutions.
There are different price points depending on whether you're using Sophos Endpoint, EDR, or MDR. You can choose the option that best fits your infrastructure and budget.
I would recommend it to both end-users and technical users. They have good features on the cloud platform.
Overall, I would rate the solution a nine out of ten.
