It has a higher cost compared to local/regional solutions.
It's sold as a less expensive solution, but it has to be highly modified. That's where you get into the cost.
It has a higher cost compared to local/regional solutions.
It's sold as a less expensive solution, but it has to be highly modified. That's where you get into the cost.
NinjaOne facilitates efficient monitoring and management of servers, workstations, and client networks. It excels in patch management, software deployment, and remote access, supporting small to medium businesses in cloud transitions. Users value its user-friendly interface, robust integration capabilities, and comprehensive automation, seeking improved third-party integrations and a more engaging graphical interface.
We got a pretty good deal. It was fairly affordable.
Its pricing is great.
We got a pretty good deal. It was fairly affordable.
Its pricing is great.
Zendesk is used for customer support ticket management through email, chat, and integrations like Slack. Internal teams use it for IT support and HR reporting. It offers automation, custom views, and collaboration. Its strengths include integrations, analytics, and customization. Improvements are needed in interface, ticket merging, and mobile app functionality.
We pay for the solution on a yearly basis and my understanding is that the cost is about $30,000. That's the cost for 24 to 25 agents.
The price is very competitive.
We pay for the solution on a yearly basis and my understanding is that the cost is about $30,000. That's the cost for 24 to 25 agents.
The price is very competitive.
It is better to buy implementation services from IFS than from partners
Licensing is on an annual basis, with no additional costs.
It is better to buy implementation services from IFS than from partners
Licensing is on an annual basis, with no additional costs.
Organizations utilize Freshservice for IT service and asset management, automating workflows and handling IT tickets. It integrates with platforms like SolarWinds, supporting ITIL practices. Praised for an intuitive interface and automation, it faces customization challenges with Microsoft and Google, limited Linux compatibility, and issues in reporting and workflow management. Pricing affects larger organizations.
The pricing information is on their website. It's my understanding that their Pro Plan, for example, is around $89/month.
Its price is great. Its pricing is supposedly a lot less than ServiceNow and other alternatives.
The pricing information is on their website. It's my understanding that their Pro Plan, for example, is around $89/month.
Its price is great. Its pricing is supposedly a lot less than ServiceNow and other alternatives.
The prices are attractive. Customer can use a subscription if they do not have enough budget.
For our 500 assets that are using the professional version of the solution, we pay somewhere between $4,000 and $5,000 per year.
The prices are attractive. Customer can use a subscription if they do not have enough budget.
For our 500 assets that are using the professional version of the solution, we pay somewhere between $4,000 and $5,000 per year.
I don't see anyone other than large companies being able to afford this system.
Pricing is simple, as it’s per concurrent analysts.
I don't see anyone other than large companies being able to afford this system.
Pricing is simple, as it’s per concurrent analysts.
Compared to other products in this segment, I think that they are priced well and not too expensive.
The solution is inexpensive compared to competitors.
Compared to other products in this segment, I think that they are priced well and not too expensive.
The solution is inexpensive compared to competitors.
It is expensive.
It is expensive.
Ivanti Neurons for ITSM excels in service management with ITIL 4-certified processes, supporting ticketing and change requests in banking and HR. Features include AI-driven automation, workflow customization, patch management, and an intelligent chatbot. Users value its integration with third-party solutions, cloud capabilities, and robust incident management. Needs include better non-Windows support and configuration ease.
The product is affordable for small businesses.
The price is on the higher side. The support is included in the standard licensing fees.
The product is affordable for small businesses.
The price is on the higher side. The support is included in the standard licensing fees.
It is a lower price vs. other things on the market.
It is an expensive solution.
It is a lower price vs. other things on the market.
It is an expensive solution.
The pricing of SysAid is less than its competitors.
SysAid is a good solution, especially from a pricing perspective.
The pricing of SysAid is less than its competitors.
SysAid is a good solution, especially from a pricing perspective.
For an ITIL user, the cost is probably about 50 bucks a month.
For an ITIL user, the cost is probably about 50 bucks a month.
Don't get scared of the price tag because it's definitely worth it.
I would rate the tool's pricing an eight out of ten since it's not the cheapest one in the market.
Don't get scared of the price tag because it's definitely worth it.
I would rate the tool's pricing an eight out of ten since it's not the cheapest one in the market.
It's $69 per user per month. Only administrators need a license, and there is no limit to the number of endpoints.
The solution's pricing model is good. Also, they still follow the old concurrent licensing method.
It's $69 per user per month. Only administrators need a license, and there is no limit to the number of endpoints.
The solution's pricing model is good. Also, they still follow the old concurrent licensing method.