Veritas NetBackup Appliance Reviews

We mainly use Windows for all our operating systems. Our databases are SQL databases. For backups, we set up one master server and three process servers. Our company isn't big, so this setup works well for us. We install the Veritas NetBackup Appliance agent on all the systems that need to be backed up.

It's a robust solution, and it is very strong indeed. In 2020, we faced the challenge of losing the catalog. We recovered the catalog using tape, which was crucial for restoring our backups. This feature stands out to me as one of the most valuable aspects of the solution.

Veeam has a verification action, which is good. 

I have been working with the product for five years. 

I rate Veritas NetBackup Appliance's stability an eight out of ten. 

After installing the client and configuring network policies on the Veritas NetBackup Appliance server, I set up backup schedules and performed test backups. If the test was successful, I applied the backup schedule configuration, starting at 10 PM every night, with backups finishing by 6 AM. This setup allowed eight hours for backup. In my larger environment, we manage multiple media servers. We use a tape library and Data Domain for long-term backup retention. We noticed gaps in our security backup strategy recently, so we introduced a domain for production and disaster recovery. Each domain has one master server, one data domain, and one deployment.

The tool's deployment is easy since I have experience with it. It may prove difficult for others. It is not difficult, but integrating the applications, such as Windows, Oracle, SQL, and other applications, took more time. It required good planning to ensure everything integrated well.

I rate the overall product an eight out of ten. 

Veritas NetBackup is used for large enterprise customers for backup solutions.

Veritas NetBackup includes features for all kinds of enterprise applications and databases, including a RoboSoft architecture. It integrates with monitoring tools like Splunk and supports automation through Python, Shell, or Ansible. 

The solution also offers high-secured appliances and supports enterprise-class encryption algorithms.

The graphic interface is complex, especially on the management and administrative side, requiring multiple steps for configuration instead of simple clicks in the console. Improving the interface could enhance user experience.

I have been using Veritas from version three or four, and now it is on versions six, seven, eight, nine, and ten.

Veritas NetBackup is scalable and can be expanded.

Their support is good, with technical teams available 24/7. However, they first provide recommendations via email before assisting over a call, which can be considered slow compared to competitors.

Positive

The licensing model is complex compared to other vendors. It includes options like capacity-based or appliance-based, tied with hardware and software, which can feel like vendor lock-in.

Commvault, Beam, Veritas NetBackup, Rubrik, and OSE were evaluated.

I would rate the overall solution between seven and eight out of ten, and as a more refined score, it is eight to eight point five. Thus, the final rating would be eight.

I use the solution for MySQL databases and for some critical applications.

I think the solution is very intuitive, effective, and easy to use.

I am satisfied with what I'm getting so far in terms of usability and resilience. I can't really think of anything now that needs improvement. It's very good, and it's very easy to use and understand. I can't say anything that can be improved since I am satisfied with what I'm getting.

I think they can have a cloud version in the future. If we could have Veritas NetBackup Appliance on the cloud, then we don't need to have it always as an on-premises solution. It helps reduce the cost of maintenance in terms of cooling and footprint in the data center. Hence, if we can get the option of having it on the cloud, that'll be very good.

The support for my region could be improved.

I have been using Veritas NetBackup Appliance for two years. My company has a partnership with Veritas.

Stability-wise, I rate the solution a ten out of ten. I have faced no issues, and it is a very stable tool.

Scalability-wise, I rate the solution a ten out of ten. 

In my company, there are 700 users of the solution.

I rate the technical support a nine out of ten. The response from the support team has not always been quick, so sometimes there is a risk. However, at times, we get instant attention. I guess the problem is because of the different time zones. It takes a bit of time.

Positive

The initial setup is straightforward and simple.

My company got a consultant's help to deploy the solution.

On a scale of one to ten, where one is a high price and ten is a low price, I rate the pricing a nine. It is a reasonably priced product.

I really don't know much about other competitors, but I can't say it's okay and way better since it's easy to use and understand.

We require five people in a team for maintenance.

I would definitely recommend the solution to those planning to use it.

I rate the overall product a ten out of ten.

The tool's most valuable feature is recovery. 

Veritas NetBackup Appliance needs to improve its security. It needs to ensure that it is 100 percent protected against cyberattacks. 

I have been working with the product for ten years. 

I rate Veritas NetBackup Appliance's stability a nine out of ten. 

I rate the tool's scalability a ten out of ten. 

I'm facing challenges with Veritas support in Cyprus because the company is not directly present here. Instead, they rely on distributors like us. Getting support isn't easy; for priority one cases, a response takes around five or six days. Unfortunately, the provided answers often don't offer solutions to our problems.

When dealing with technical issues, the process involves continuous discussions. Veritas instructs us to perform certain actions, we comply, and then a different person takes over the next day. The issue is that you never get to speak to the same person familiar with the problem. Engineers change daily, leading to a prolonged resolution time.

Neutral

The product's deployment was easy. 

I rate the tool's pricing an eight out of ten. 

My clients are enterprise businesses. We promote the product since it is the industry's safest and most robust solution. I rate it a nine out of ten. 

The solution is useful for backups. It can be used as a central backup solution.

The installation is cumbersome. There is a script that has to be updated every time. If it isn't updated, the solution does not perform the backups. The management and setup must be improved.

I have been using the solution for three to four years.

We can scale on the cloud as we wish. It will cost us additionally, though.

We have local support. We are not connected directly to Veritas’s support team.

We have deployed the product on-premises. The cloud solution is more flexible and provides more stability.

The cost depends on how we use the tool.

I would recommend the solution. If someone deals with organizations in different geographies, they might not want to use it. Overall, I rate the tool a six out of ten.

We use the solution as a backup storage.

The solution needs to take care of encryptions between client and server transactions in a much stronger way because security is a concern.

The solution could function to read the data from other tools or appliances. For example, I have other enrollment backup tools or backup plans stored elsewhere. That would be a valuable integration feature if we could read the data from those tools or plans and import it into NetBackup Appliance, that would be a valuable integration feature.

I have been using Veritas NetBackup Appliance for nine to ten years.

The product is stable. We have not faced any such problems in our environment.

I rate the solution’s stability an eight out of ten.

The solution’s scalability is good.

I rate the solution’s scalability an eight out of ten.

We had a bad experience with the NetBackup Appliance because of our local partner. When we bought it from our client's first level, we were never told it would be end-of-life within two to three years. When the application arrived, we were told that it was already out of support and could not be upgraded and that we would need to replace it.

We had a Nagato solution before, but it was too complex. So, we evaluated Veritas and found it suitable for our environment.

The initial setup is neither simple nor complicated. When you define backup policies for multiple environments in the same organization, such as a DC-DR environment with various DNS servers, the policy can be complex if you require multiple levels of backups.

The product’s pricing is high.

Veritas NetBackup Appliance pricing is based on licensing structure determined by storage size.

Overall, I rate the solution an eight out of ten.

We use it to enforce policies that require us to secure and possibly recover certain data. Essentially, we manage client information, detailing everything relevant to customers, and any data users may save that is crucial to the business.

We manage and back it up. There are instances where we request tests or resource assessments and then proceed with sign-ins.

The standout feature is its connectivity and robust support. They are easily easy to get hold of, making it convenient for us.

The challenge arose due to a space issue on my end. However, with the new product we are acquiring, it seems to address that concern.

The issue was related to disk breaks, especially when power cuts occurred. One of the disks would break, leading to a loss of functionality. It's when one of the disks becomes affected, losing its node functionality.

I have been using this solution for six years. 

The solution was mostly stable. We had issues with powers sometimes. 

There are around 500 end users using this solution. 

There might be occasional language variations, but overall, they're quite responsive. Our engineers spoke in a different English language, so language was a bit a barrier for us.

Positive

The initial setup was relatively easy for me since I took the time to learn about the tasks involved. Even when issues arose, I often resolved them without needing support, thanks to the new tools provided.

We are currently using it, and for the features we get, the pricing is justified. We bought it at a test time, and it's positioned at a midrange price now.

I would recommend it to you, considering how easy it is to use. We have experienced stability and enhanced functionality, and there's a seamless opening for cloud integration. Ensuring that your storage can be optimized in a more efficient manner.

I would give it a ten out of ten. Considering that it has evolved from the earlier Symantec Backup product.

The primary use cases are direct appliances. We have held clients using it in some public companies. So, when you have several installations, the most commonly used appliance is BYO. We build and install the software on servers with storage attached to the router through the SAN. We configure all the software needed for the backup to cooperate as a backup-to-disk storage server with duplication.

I connect these Veritas NetBackup Appliance because they are highly stable and stronger. Therefore, we don't require so much maintenance to use these appliances. The integration of these appliances requires some maintenance, but they are known for their strength and stability.

The deployment of the physical appliance in case of a disaster is not smart. When they need to restore clients without adhering to factory default settings, they lose data. The recovery of this appliance is not easy. This applies to both the software-based and MSDP storage. It is not easy because I have worked a lot on the tool, and in case it gets corrupted at any point, it is not easy to restore the data without losing information is not easy.

Adding additional features to the configuration of Veritas NetBackup Appliance is essential. For instance, storing metadata in a safe place is crucial for restoring the configuration. If we need to restore the same appliance with its same configuration, we can avoid manual insertion or retrieving data from files. Another noteworthy feature involves uploading a configuration file, allowing the system to process and rebuild the storage accordingly.

I have been using Veritas NetBackup Appliance for ten years.

I have no stability issues to report.

I rate the solution's stability an eight out of ten.

I rate the solution's scalability an eight out of ten.

The initial setup is quite simple. We need to input some information. Suppose you make changes to the configuration throughout the year. What is complicated is keeping track of these condition changes. In case of a disaster, it is also important to restore this information. If I needed to recreate the entire setup because all the information is stored in the appliance, it would also involve saving some information in the math. However, it is generally not recommended to save information externally if the object is not integrated into the appliance.

This kind of approach is not considered best practice. But if you need to review the plans, you have to input the same information that the master server expects in order to speed up the service coverage. Otherwise, you will need to repeat from scratch. I can provide you with the name of the business server if you require it.

Yes, I can save some information from the master server, but the issue is that you cannot deploy it in the appliance if it's a storage server. It cannot be deployed directly from the master server. Instead, you would have to redeploy it in case of a disaster. The same appliance needs to be set up again with the same name, information, and configuration since deploying this information cannot be done from the master server. You can deploy it from the virtual appliance or from the configuration management or the plans.

We deploy on-premise but with integration with the cloud to protect data.

On a scale of one to ten, where one is a high price, and ten is a low price, I rate the solution's pricing an eight.

Since my company has a good partnership and a global contract, we can resell licenses at a good discount. We can provide good pricing. Additionally, customers can benefit from discounted reselling directly from the vendor.

Overall, I rate the solution between eight out of ten.

We primarily use Veritas NetBackup Appliance for managing our data protection needs.

It helps in managing data protection effectively.

NetBackup is easy to use and user-friendly.

There is room for improvement, especially in tech support and pricing. The price could be a bit better.

I have ten years of experience working with Veritas NetBackup Appliance.

I would rate the stability nine out of ten.

I would rate the scalability nine out of ten.

I would rate the technical support eight out of ten.

Positive

I do not remember using a different solution before Veritas NetBackup Appliance.

The initial setup was not done in-house; we used a third party.

We used a third party for implementation, not in-house deployment.

The pricing of the solution is average.

Based on my experience, I would recommend this solution to other people.

I'd rate the solution eight out of ten.

It's a backup solution. I use it for backup and recovery.

I like the solution. It works well. 

The integration to the VMware environment is good.

The documentation is okay. You are able to follow it and it is helpful.

One big feature which we really like is that it is a little bit immutable. There are a couple of storage locations.

I don't like the interface of Veritas. It could be improved. It's not that user-friendly right now.

It's hard to get to the backups. There are too many tabs.

It's like to see replication in Veritas.

The setup is a bit more complex than Veeam.

It's quite new. We implemented the product this year. 

It's very new. everything is working. It's quite stable and reliable. We haven't had any issues. 

We have three people using the solution right now. 

We are working with one model replaced as we're going to take a higher model. It is possible to scale. We're going to expand usage. 

We haven't been in touch with technical support.

We use both Veeam and Veritas. The platform is different from Veritas.

Working on Veeam, is very simple and very vertical, very English. With Veritas, you have to work on it to get into the backups. You have to go through so many tabs and menus to reach the backup. The way you handle it is more complicated than Veeam.

I don't see replication in Veritas. Right now, Replication is purely on the Veeam side. Veeam is doing both.

I did find the Veeam setup easier. 

It took us a day to deploy the product. It did not take long. 

I'd rate the ease of setup at a three out of five due to some general complexity. 

It's a new appliance. Right now, it is working fine. We don't really need to worry about maintenance. 

There were vendors involved in the deployment. We did not handle it on our own. 

I'm not involved in procurement and pricing. I can't speak to the exact cost.

My understanding is that the solution is a bit on the higher side in terms of cost.

We're working with the latest version of the solution. We are running a POC and will become a customer. 

I'd rate the solution five out of ten. The functionality is complex. I prefer Veeam.