Arcserve UDP vs Veritas NetBackup Appliance comparison

Arcserve and Veritas are both solutions in the Backup and Recovery category. Arcserve is ranked #23 with an average rating of 6.9, while Veritas is ranked #21 with an average rating of 8.0. Arcserve holds a 1.1% mindshare in BRS, compared to Veritas’s 0.9% mindshare. Additionally, 85% of Arcserve users are willing to recommend the solution, compared to 92% of Veritas users who would recommend it.

Arcserve UDP

Read 44 Arcserve UDP reviews

2,739 Views
2,328 Comparison Views

85% willing to recommend

Veritas NetBackup Appliance

Read 59 Veritas NetBackup Appliance reviews

2,711 Views
1,762 Comparison Views

92% willing to recommend

Arcserve UDP

Veritas NetBackup Appliance

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Veritas NetBackup Appliance serve as robust backup and disaster recovery solutions. Veritas NetBackup Appliance stands out due to its comprehensive features, making it a preferred choice for those who value advanced functionalities despite higher costs.

Features: Arcserve UDP users highlight its simple setup, reliable performance, and affordability for small to mid-sized environments. Veritas NetBackup Appliance impresses with extensive scalability, robust deduplication capabilities, and advanced functionalities appealing more to larger enterprises.

Room for Improvement: Arcserve UDP can improve its reporting, cloud integration, and user interface. Veritas NetBackup Appliance needs enhancements in initial setup complexity, more intuitive management tools, and better integration with existing systems.

Ease of Deployment and Customer Service: Arcserve UDP is recognized for straightforward deployment and responsive customer support. Veritas NetBackup Appliance, although reliable in performance, presents challenges during initial deployment but benefits from excellent customer service.

Pricing and ROI: Arcserve UDP offers competitive pricing, making it attractive for small and mid-sized businesses. Veritas NetBackup Appliance, while more expensive, justifies its cost through high ROI reported by users in larger enterprise deployments.

To learn more, read our detailed Arcserve UDP vs. Veritas NetBackup Appliance Report (Updated: December 2025).

Buyer's Guide

Arcserve UDP vs. Veritas NetBackup Appliance

December 2025

Download the complete report

Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

1.0

Arcserve UDP achieved full ROI in 12 months through efficiency, storage benefits, and significant cost savings.

Sentiment score

3.6

Veritas NetBackup Appliance enhances deduplication, reduces costs, improves efficiency, ensures ransomware protection, and is ideal for complex enterprises.

No quotes available

For more quotes and insights, download the Arcserve UDP report

The immutability feature ensures customers do not incur costs in case of ransomware, allowing for a safe restore, which means they are avoiding ransom payments, and that is a big win for the customer.

Sammy Githinji

Technical Manager at Rigor Systems Limited

Veritas NetBackup Appliance has helped reduce costs by 30% and has improved operational efficiency.

Sarang Nagmote

Deputy Vice President - IT at TransUnion

For more quotes and insights, download the Veritas NetBackup Appliance report

Customer Service

Sentiment score

7.0

Arcserve UDP support receives mixed reviews, with some praising responsiveness while others face delays and lack regional expertise.

Sentiment score

5.7

Veritas NetBackup Appliance service shows mixed reviews; users report satisfactory support but highlight issues with response time and competence.

I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.

Sergio Itikawa

Software Solutions Architect at SPEData

For more quotes and insights, download the Arcserve UDP report

Veritas has a very good support infrastructure with trained engineers.

Sammy Githinji

Technical Manager at Rigor Systems Limited

Their support is good, with technical teams available 24/7.

Shiva-G

Senior Manager at Cloud4C Services

We have technical account managers for Veritas and typically involve them for large customer solutions.

Andrea Trespidi

Storage & Backup Engineer at a tech vendor with 10,001+ employees

For more quotes and insights, download the Veritas NetBackup Appliance report

Scalability Issues

Sentiment score

4.6

Arcserve UDP is praised for scalability, with mixed views on cloud scaling, but favored for integration and management features.

Sentiment score

7.0

Veritas NetBackup Appliance is highly scalable for large environments, praised for flexibility but may require extra hardware and costs.

No quotes available

For more quotes and insights, download the Arcserve UDP report

I would rate the scalability of the product as a nine out of ten.

Andre Isaacs

ICT Director at SSA

The ability to scale and expand with Veritas NetBackup Appliance is good, and I give it a high rating.

Andrea Trespidi

Storage & Backup Engineer at a tech vendor with 10,001+ employees

For more quotes and insights, download the Veritas NetBackup Appliance report

Stability Issues

Sentiment score

7.5

Arcserve UDP is highly stable, with improved reliability, minimal issues, and successful data management, despite occasional legacy system concerns.

Sentiment score

8.1

Veritas NetBackup Appliance is generally stable and reliable, receiving high ratings despite occasional issues and version upgrade challenges.

No quotes available

For more quotes and insights, download the Arcserve UDP report

They do lab tests before releasing any patch, so currently, the product is stable.

Sammy Githinji

Technical Manager at Rigor Systems Limited

I am satisfied with its performance and would rate it ten out of ten for stability.

Ahmed Handal

Oracle Technology Manager at MOPCO

For more quotes and insights, download the Veritas NetBackup Appliance report

Room For Improvement

Arcserve UDP users face integration, performance, and support challenges, seeking better security, cloud interaction, and improved functionality.

Veritas NetBackup Appliance needs improved usability, interface design, integration, support, scalability, and competitive pricing, targeting non-experts and enhanced reporting.

No quotes available

For more quotes and insights, download the Arcserve UDP report

Improving the interface could enhance user experience.

Shiva-G

Senior Manager at Cloud4C Services

A mixed licensing model would be more helpful, such as terabytes plus virtual machines, terabytes plus instances, or number of instances.

MohamedFekry

Enterprise Architect at vertowave

The only room for improvement is that the cost per terabyte is extremely high.

Andre Isaacs

ICT Director at SSA

For more quotes and insights, download the Veritas NetBackup Appliance report

Setup Cost

Arcserve UDP offers flexible licensing and competitive pricing, though some users find it expensive compared to competitors.

Veritas NetBackup Appliance is often seen as costly, with high licensing fees and significant maintenance expenses compared to competitors.

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

Sergio Itikawa

Software Solutions Architect at SPEData

For more quotes and insights, download the Arcserve UDP report

It is a high price because the maintenance has a large cost, especially if the appliance is hardware rather than a virtual appliance.

Andrea Trespidi

Storage & Backup Engineer at a tech vendor with 10,001+ employees

It's more costly than Commvault, which offers similar features at 70% of the price.

Ahmed Handal

Oracle Technology Manager at MOPCO

The price is slightly expensive for small and medium enterprises.

Sammy Githinji

Technical Manager at Rigor Systems Limited

For more quotes and insights, download the Veritas NetBackup Appliance report

Valuable Features

Arcserve UDP provides efficient, user-friendly data protection with features like deduplication, cloud replication, and cross-platform support for easy management.

Veritas NetBackup Appliance is praised for its efficient, scalable integration, reducing costs while supporting diverse environments and enhancing usability.

I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.

Sergio Itikawa

Software Solutions Architect at SPEData

For more quotes and insights, download the Arcserve UDP report

The biggest advantage is that I do not need to manage backups on traditional tapes, which helps maintain total business continuity.

Sarang Nagmote

Deputy Vice President - IT at TransUnion

The encryption feature in Veritas NetBackup Appliance helps protect sensitive information, as there is encryption at rest and encryption in transit from commands sent from server to client.

Andrea Trespidi

Storage & Backup Engineer at a tech vendor with 10,001+ employees

The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications.

Ahmed Handal

Oracle Technology Manager at MOPCO

For more quotes and insights, download the Veritas NetBackup Appliance report

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

23rd

Average Rating

7.6

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (16th)

Veritas NetBackup Appliance

Ranking in Backup and Recovery

21st

Average Rating

8.0

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

Deduplication Software (7th)

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.3% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Veritas NetBackup Appliance	0.9%
Arcserve UDP	1.1%
Other	98.0%

Backup and Recovery

Featured Reviews

Sergio Itikawa

Software Solutions Architect at SPEData

Has supported hybrid IT environments effectively and offers strong data protection

With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

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Sammy Githinji

Technical Manager at Rigor Systems Limited

Backup management excels with user-friendly interface and effective deduplication, offering robust data protection

Leveraging AI in Veritas NetBackup Appliance is one of the road maps now that they have done a collaboration with Cohesity, which is a feature I'm looking forward to. Using AI is one improvement I recommend for the Veritas NetBackup Appliance. They have implemented some aspects of AI for features such as malware detection and anomaly detection. I believe they can do more to give customers more insight into their data, allowing them to see it and understand what they can do, such as archiving old data. They can do more by utilizing the data effectively to provide insights to customers about their space usage, future projections, and options for managing old data.

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

11%

Comms Service Provider

Government

Computer Software Company

Manufacturing Company

Performing Arts

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	10
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	21
Midsize Enterprise	9
Large Enterprise	28

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

See all answers

What is your experience regarding pricing and costs for Veritas NetBackup Appliance?

The price is slightly expensive for small and medium enterprises. If they can review the prices, we feel it would be beneficial, especially for the African market.

See all answers

What needs improvement with Veritas NetBackup Appliance?

Veritas NetBackup Appliance as a product is good, but currently the support services are weaker. Technical support and call logging support need improvement. The main issue is with technical suppor...

See all answers

What is your primary use case for Veritas NetBackup Appliance?

This requirement is based on what the customer wanted. For example, hospitality customers want Veritas NetBackup Appliance because they are familiar with the options, it is easy to use, easy to con...

See all answers

Comparisons

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Compared 14% of the time

Rubrik vs Arcserve UDP

Compared 5% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 5% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 5% of the time

Dell PowerProtect Data Domain vs Arcserve UDP

Compared 5% of the time

More Arcserve UDP Competitors

Dell PowerProtect Data Domain vs Veritas NetBackup Appliance

Compared 14% of the time

HPE StoreOnce vs Veritas NetBackup Appliance

Compared 8% of the time

Veritas NetBackup vs Veritas NetBackup Appliance

Compared 8% of the time

DD Boost vs Veritas NetBackup Appliance

Compared 6% of the time

Sepaton DeltaStor vs Veritas NetBackup Appliance

Compared 5% of the time

More Veritas NetBackup Appliance Competitors

Product Reports

Buyer's Guide

Arcserve UDP

January 2026

Download Arcserve UDP product report

Buyer's Guide

Veritas NetBackup Appliance

January 2026

Download Veritas NetBackup Appliance product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

NetBackup Appliance

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Veritas NetBackup Appliance is a comprehensive data protection solution that combines hardware and software into a single, integrated platform. It offers scalable storage capacity, high-performance backup and recovery, and advanced deduplication technology. With its intuitive user interface and centralized management, it simplifies data protection operations and reduces administrative overhead.

The appliance supports a wide range of applications, databases, and operating systems, ensuring comprehensive protection for both physical and virtual environments. It also provides seamless integration with cloud storage, enabling organizations to leverage the benefits of hybrid cloud backup.

With its robust security features and built-in resiliency, the Veritas NetBackup Appliance ensures the integrity and availability of critical data, making it an ideal choice for businesses of all sizes.

Veritas

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Beta Offshore

Buyer's Guide

Arcserve UDP vs. Veritas NetBackup Appliance

December 2025

Free Report: Arcserve UDP vs. Veritas NetBackup Appliance

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