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Arcserve UDP vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (11th)
Veritas NetBackup Appliance
Ranking in Backup and Recovery
16th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
56
Ranking in other categories
Deduplication Software (6th)
 

Mindshare comparison

As of July 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.4% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
Ahmed Handal - PeerSpot reviewer
Enhanced data retention and recovery with robust backup features
The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications. NetBackup Appliance has many features. Backup Exec is a great product as well. NetBackup is well-developed with strong features, including deduplication technology, which allows us to retain backups for longer periods—exceeding our expectations by keeping backups for almost a month. It's effective for data recovery and capable of handling large-scale data recoveries. It is very stable and keeps applications secure. However, the AI integration is not yet tested.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"The data protection functionality is the most valuable feature of this solution."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"The ease of use is the best feature of the product."
"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."
"The backup is the most valuable feature. It also makes storage very easy."
"Installing this solution is very simple and takes perhaps five or ten minutes."
"We can add multiple appliances to the product."
"I recommend Veritas NetBackup Appliance as a great product worth exploring."
"The most valuable features of Veritas NetBackup Appliance are the ease of use and the familiar interface."
"The solution is very scalable."
"We rarely need their help. I would give their technical support an 8.5 out of ten. We are satisfied."
"Compared to a homemade installation, this appliance is very stable."
"The NetBackup appliance features customized software that is designed for storage."
 

Cons

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"The support could be more knowledgeable and faster."
"It takes much time to verify and consolidate images for backups."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"Every time I change the disc, I have to do a full backup."
"We could not go into granular details of retrieving backup information."
"Licensing is an area that needs improvement."
"Its interface can be improved. I find it unintuitive."
"It's hard to get to the backups. There are too many tabs."
"The reporting could be improved."
"Feature-wise, it is quite good, but it is very costly. Its price has gone up quite significantly over the years, and that makes people like us look at alternatives."
"One area needing improvement is to facilitate Oracle database restores using the GUI on the NetBackup Appliance."
"I contacted their support once, and the process was slow, which discouraged further contact."
"NetBackup Appliance's pricing is reasonable, but it could be lower."
"The scalability isn't great. Every time you want to add storage, you can't just add a little bit, you need to add a lot."
"It could be better integrated with other platforms."
 

Pricing and Cost Advice

"The price of this product is high and it should be lower."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
"The solution is expensive."
"Pricing is most likely comparable."
"The pricing is moderate."
"In comparison to other vendors, it is a low-cost solution."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"The product's price is high."
"There is a license required for this solution."
"I rate the tool's pricing an eight out of ten."
"It costs more to license support for this solution, compared to others."
"I cannot say whether our licensing costs are on a monthly or annual basis, as we have a global contract."
"The price of Veritas NetBackup Appliance is competitive. There are different models of Veritas NetBackup Appliance, such as perpetual licenses and subscriptions. Having the choice is good."
"Overall, Veritas is a good solution; the problem is the cost."
"This solution is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Non Profit
11%
Manufacturing Company
8%
Financial Services Firm
8%
Computer Software Company
12%
Financial Services Firm
10%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
The price is slightly expensive for small and medium enterprises. If they can review the prices, we feel it would be beneficial, especially for the African market.
What needs improvement with Veritas NetBackup Appliance?
Leveraging AI in Veritas NetBackup Appliance is one of the road maps now that they have done a collaboration with Cohesity, which is a feature I'm looking forward to. Using AI is one improvement I ...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
NetBackup Appliance
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Beta Offshore
Find out what your peers are saying about Arcserve UDP vs. Veritas NetBackup Appliance and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.