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Arcserve UDP vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (10th)
Veritas NetBackup Appliance
Ranking in Backup and Recovery
15th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
55
Ranking in other categories
Deduplication Software (7th)
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.5% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.7%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Ahmed Handal - PeerSpot reviewer
Enhanced data retention and recovery with robust backup features
The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications. NetBackup Appliance has many features. Backup Exec is a great product as well. NetBackup is well-developed with strong features, including deduplication technology, which allows us to retain backups for longer periods—exceeding our expectations by keeping backups for almost a month. It's effective for data recovery and capable of handling large-scale data recoveries. It is very stable and keeps applications secure. However, the AI integration is not yet tested.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The data protection functionality is the most valuable feature of this solution."
"The most valuable feature is the duplication."
"Global deduplication is the best feature of this solution."
"The product provides instant and virtual standbys."
"Easy restoration and the solution works quickly."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"The recovery part of the product is very good."
"The most valuable feature of Arcserve UDP is its decompression capability."
"Veritas NetBackup Appliance's most valuable feature is information backup."
"We have good data backup coverage."
"Veritas NetBackup Appliance is a total backup solution. We don't have to buy other applications to do it."
"The product enables me to recover the information of the appliances in the organization."
"The documentation is okay. You are able to follow it and it is helpful."
"It has a lot of very good features. The virtual tape library (VTL) feature is most valuable. Overall, it is easy to use."
"They are a large company with good best practices, and they give good support."
"I can confidently say that I have managed more than 30 or 50 appliances over different time periods, and yet I never had a single hardware failure."
 

Cons

"The technical support of the product is an area of concern where improvements are required."
"The solution's reporting could be improved and should provide customized reports."
"Licensing can be quite difficult."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"The solution can improve by allowing older versions to support the latest version of the OS."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"The graphic interface is complex, especially on the management and administrative side, requiring multiple steps for configuration instead of simple clicks in the console."
"It is not easy because I have worked a lot on the tool, and in case it gets corrupted at any point, it is not easy to restore the data without losing information is not easy."
"NetBackup Appliance's pricing is reasonable, but it could be lower."
"Veeam has a verification action, which is good."
"They could simplify the process of installing, and provide more space for data during the process."
"The desirability of appliance solutions is dwindling in the marketplace."
"More licensing options could be introduced to the software. It is currently based on capacity only. Compared to competitors, it is difficult to position it economically everywhere. From the usability point of view, they are making many improvements on new interfaces, the SaaS offering, etc."
"Veritas NetBackup Appliance could improve by having a site recovery feature."
 

Pricing and Cost Advice

"The price of StorageCraft ShadowProtect is competitive in the market."
"There is an annual license required for this solution and it is priced well."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"The solution is priced well compared to other solutions."
"As an MSP partner, I believe that the prices are fair."
"The solution is not very expensive, but it is not cheap."
"Pricing is most likely comparable."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"I cannot say whether our licensing costs are on a monthly or annual basis, as we have a global contract."
"The licenses are purchased on appliances with the capacity they require."
"The solution is not cheap"
"Appliances do not come cheaply."
"There is a license required for this solution."
"On a scale of one to ten, where one is a high price and ten is a low price, I rate the pricing a nine."
"On a scale of one to ten, where one is a high price, and ten is a low price, I rate the solution's pricing an eight."
"The licensing costs for this solution are very high."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Non Profit
10%
Government
8%
Financial Services Firm
8%
Computer Software Company
13%
Financial Services Firm
12%
Government
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
Regarding cost, it's quite expensive, but I'm not sure about the exact licensing costs. This needs to be checked.
What needs improvement with Veritas NetBackup Appliance?
The costing part is on the higher side. The reporting could also be improved.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
NetBackup Appliance
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Beta Offshore
Find out what your peers are saying about Arcserve UDP vs. Veritas NetBackup Appliance and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.