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Gerald Meyer - PeerSpot reviewer
Rocket Business Development Manager at Axiz
Real User
Top 10
A robust and dependable solution that provides good data protection and data governance features
Pros and Cons
  • "We can add multiple appliances to the product."
  • "The product should provide more AI and ML features."

What is our primary use case?

It’s an enterprise solution. It is a preferred option for archiving data. It is useful, especially if we do not have a public cloud as a backup and need something to be resident in our data center. Veritas NetBackup Appliance comes in various tiers and sizes. It can accommodate any enterprise of any size.

What is most valuable?

We can add multiple appliances to the product. They are all interconnected. It is a valuable feature. The product provides security to our data. The data is encrypted from the client side all the way to the data source. With ransomware breaching a lot of organization's data, we need stability and sustainability in the environment. It provides good data protection and data governance.

What needs improvement?

The product should provide more AI and ML features.

For how long have I used the solution?

I have been using the solution for more than nine years.

Buyer's Guide
Veritas NetBackup Appliance
June 2025
Learn what your peers think about Veritas NetBackup Appliance. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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What do I think about the stability of the solution?

I rate the tool’s stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a ten out of ten.

How are customer service and support?

Though the vendor provides good support, it is always worth it for a company to have in-house skills. If the in-house skill is unable to resolve the issue, Veritas’ support team is just a phone call away.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was very simple and easy. I rate the ease of setup a ten out of ten. The appliance is on-premise. We can also utilize any hyperscalers for cloud storage and backup. The time taken for deployment varies depending on the client’s requirements. On average, the deployment can be done within a day. We need one engineer to deploy the product.

What was our ROI?

We need a backup solution that will last us a fair amount of time before looking at alternate solutions. Veritas is ongoing in terms of developing the actual software and appliances. It is a dependable organization to strike a partnership for backup. We have seen a 20% return on our investments.

What other advice do I have?

I have never used tools like Rubrik or Brocade. Veritas works perfectly well. I haven't had a need to look at an alternative product. It is a robust tool. It provides both on-premise and cloud solutions. Innovation is built into the solution. Overall, I rate the product a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
PeerSpot user
Andrea Trespidi - PeerSpot reviewer
Storage & Backup Engineer at a tech vendor with 10,001+ employees
Reseller
A highly stable solution for data protection needing minimal maintenance
Pros and Cons
  • "I have no stability issues to report...The initial setup is quite simple."
  • "It is not easy because I have worked a lot on the tool, and in case it gets corrupted at any point, it is not easy to restore the data without losing information is not easy."

What is our primary use case?

The primary use cases are direct appliances. We have held clients using it in some public companies. So, when you have several installations, the most commonly used appliance is BYO. We build and install the software on servers with storage attached to the router through the SAN. We configure all the software needed for the backup to cooperate as a backup-to-disk storage server with duplication.

What is most valuable?

I connect these Veritas NetBackup Appliance because they are highly stable and stronger. Therefore, we don't require so much maintenance to use these appliances. The integration of these appliances requires some maintenance, but they are known for their strength and stability.

What needs improvement?

The deployment of the physical appliance in case of a disaster is not smart. When they need to restore clients without adhering to factory default settings, they lose data. The recovery of this appliance is not easy. This applies to both the software-based and MSDP storage. It is not easy because I have worked a lot on the tool, and in case it gets corrupted at any point, it is not easy to restore the data without losing information is not easy.

Adding additional features to the configuration of Veritas NetBackup Appliance is essential. For instance, storing metadata in a safe place is crucial for restoring the configuration. If we need to restore the same appliance with its same configuration, we can avoid manual insertion or retrieving data from files. Another noteworthy feature involves uploading a configuration file, allowing the system to process and rebuild the storage accordingly.


For how long have I used the solution?

I have been using Veritas NetBackup Appliance for ten years.

What do I think about the stability of the solution?

I have no stability issues to report.

I rate the solution's stability an eight out of ten.

What do I think about the scalability of the solution?

I rate the solution's scalability an eight out of ten.

How was the initial setup?

The initial setup is quite simple. We need to input some information. Suppose you make changes to the configuration throughout the year. What is complicated is keeping track of these condition changes. In case of a disaster, it is also important to restore this information. If I needed to recreate the entire setup because all the information is stored in the appliance, it would also involve saving some information in the math. However, it is generally not recommended to save information externally if the object is not integrated into the appliance.

This kind of approach is not considered best practice. But if you need to review the plans, you have to input the same information that the master server expects in order to speed up the service coverage. Otherwise, you will need to repeat from scratch. I can provide you with the name of the business server if you require it.

Yes, I can save some information from the master server, but the issue is that you cannot deploy it in the appliance if it's a storage server. It cannot be deployed directly from the master server. Instead, you would have to redeploy it in case of a disaster. The same appliance needs to be set up again with the same name, information, and configuration since deploying this information cannot be done from the master server. You can deploy it from the virtual appliance or from the configuration management or the plans.

We deploy on-premise but with integration with the cloud to protect data.


What's my experience with pricing, setup cost, and licensing?

On a scale of one to ten, where one is a high price, and ten is a low price, I rate the solution's pricing an eight.

Since my company has a good partnership and a global contract, we can resell licenses at a good discount. We can provide good pricing. Additionally, customers can benefit from discounted reselling directly from the vendor.

What other advice do I have?

Overall, I rate the solution between eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Veritas NetBackup Appliance
June 2025
Learn what your peers think about Veritas NetBackup Appliance. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Michal Zapasnik - PeerSpot reviewer
Backup Admistrator at Government of Poland
Real User
A highly flexible, scalable, and stable solution for backup requiring an easy installation
Pros and Cons
  • "The solution is very stable...The solution is very scalable."
  • "Sometimes, the user interface doesn't work smoothly."

What is our primary use case?

Regarding use cases, it is used for backup.

What is most valuable?

In our organization, we like the flexibility of the solution. We have a very complex IT environment, and we are able to cover it from physical appliances and servers to virtual environments and different OS. It managed to cover it all.

What needs improvement?

Sometimes, the user interface doesn't work smoothly. As it is on Java clients, It has some disadvantages, like sessions need to be longer. It is closing too soon.

For how long have I used the solution?

I have been using this solution for over sixteen years. We are using Veritas NetBackup Appliance Version 10 in our organization.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is very scalable. We are using it for an enterprise-sized organization.

How are customer service and support?

The support is very good. Our engineers know our environment very much, and it's very helpful to try to resolve our problems and the device.

Which solution did I use previously and why did I switch?

Everything depends on the enterprise. If you have all servers in a virtual environment, they could be covered by other products. However, we have a very complex setup with old operating systems like Slice, running on fixed physical servers that new products like Veeam cannot cover. Therefore, it may seem like an obvious solution.

How was the initial setup?

The installation and configuration of the solution is easy.

So, every year there is something new.

If you already have backup targets, appliances, or other servers or storage, the first environment will be deployed within a few hours from the beginning. There are only two engineers required to deploy.

We also have maintenance services from Veritas. It works very well.

What's my experience with pricing, setup cost, and licensing?

The solution is not cheap.

What other advice do I have?

If you have a new backup software for a couple of clients, it works simply the best.

Overall, I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Islam Hamed - PeerSpot reviewer
General Manager at EGPC
Real User
Top 10
Easy to use, good interface, and stable
Pros and Cons
  • "The most valuable features of Veritas NetBackup Appliance are the ease of use and the familiar interface."
  • "Veritas NetBackup Appliance could improve by having a site recovery feature."

What is our primary use case?

We are using Veritas NetBackup Appliance to save data and for data backups.

What is most valuable?

The most valuable features of Veritas NetBackup Appliance are the ease of use and the familiar interface.

What needs improvement?

Veritas NetBackup Appliance could improve by having a site recovery feature.

For how long have I used the solution?

I have been using Veritas NetBackup Appliance for approximately four years.

What do I think about the stability of the solution?

Veritas NetBackup Appliance is stable.

What do I think about the scalability of the solution?

We have administrators that use the solution. We plan to increase the usage in the future.

How was the initial setup?

Veritas NetBackup Appliance's initial setup is simple. The full implementation took approximately one day.

What about the implementation team?

The reseller did the implementation of this solution for us.

What's my experience with pricing, setup cost, and licensing?

There is a license needed to use Veritas NetBackup Appliance and there are not any additional fees.

What other advice do I have?

This solution is very useful and stable.

I rate Veritas NetBackup Appliance a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Pramod-Talekar - PeerSpot reviewer
Sr Service Engineer at a healthcare company with 1,001-5,000 employees
Real User
Top 5Leaderboard
Great support, good reliability, and can expand as needed
Pros and Cons
  • "Technical support has been great."
  • "They could improve the interface a bit."

How has it helped my organization?

We would implement the solution for clients. 

What is most valuable?

The solution is stable. 

It is scalable. 

Technical support has been great.

What needs improvement?

They could improve the interface a bit. It's not as good as it could be. 

For how long have I used the solution?

I've been using the solution for six to seven years. 

What do I think about the stability of the solution?

The product is quite stable and reliable. There are no bugs or glitches and it doesn't crash or freeze. Its performance is good. 

What do I think about the scalability of the solution?

The product can scale well. 

We had multiple clients using the solution.

How are customer service and support?

I've contacted support on multiple occasions and have found them to be helpful and responsive. We are satisfied with the support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have experience with Netbackup and Veeam Backup.

What about the implementation team?

In my previous company, we were implementors, and we would set up this solution on-site for clients. 

What other advice do I have?

In my previous company, we were partners with Veritas. We were implementing the solutions of Veritas at our customers' premises.

I'd rate the solution nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1893846 - PeerSpot reviewer
Solutions Consultant at a computer software company with 11-50 employees
MSP
Consistent with excellent support and great expansion capabilities
Pros and Cons
  • "It’s quite scalable."
  • "Depending on the setup structure, it can be complex to implement."

What is our primary use case?

For me, the main use case was as an on-premise data center backup, mainly in the Unix space with Oracle. That was the main reason to use it. I know it's got a capability in the cloud, however, we haven't used it in the cloud.

What is most valuable?

The consistency of using it over a long period of time has been excellent. The big one for me is when you're dealing with database backups, particularly. I’ve used it for Oracle and SAN, and I’ve used it a lot. It’s been great.

The solution is stable.

It’s quite scalable.

What needs improvement?

Depending on the setup structure, it can be complex to implement.

In my case, it's an enterprise environment, and they're always complicated. There's no way to get around there. With Backup Exec, everything is on Windows, and you don't have to worry about it. However, if there's going to be a critical Oracle database on the Unix system and then you're going to have new Windows and the Linux, it is going to be complicated. There's no way around it, particularly with the customers.

For how long have I used the solution?

I’ve used the solution on and off for 20 years. It’s been a very long time.

What do I think about the stability of the solution?

I'd say it's very stable. I use it specifically for enterprise customers. Small customers use Backup Exec. There are no bugs or glitches and it doesn’t crash or freeze.

What do I think about the scalability of the solution?

The product is extremely scalable. Expanding is not an issue at all.

We’re a large SME. 1,000 people or more are using it.

In my new role, I have no plans to increase usage.

How are customer service and support?

Tech support has usually been good when we've had disasters, or we need to do recovery. Support has been good and we’ve been able to get access to them. We’ve been satisfied with their level of assistance overall.

How was the initial setup?

With NetBackup, just setting it out to different server times and nothing else is okay. Other things are a bit more complicated.

That said, it’s been eight years since I’ve done a live deployment. We got the appliance and had to set everything up.

What about the implementation team?

I was working with a consultant on the last setup I did.

What's my experience with pricing, setup cost, and licensing?

I’m not sure what the latest pricing models are.

What other advice do I have?

I mainly use the on-premies version of the deployment. I don’t typically deal with cloud deployment.

We’re always using the latest version of the solution.

I would recommend the solution to others for enterprise on-premise.

I would rate the solution seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Anant Suman - PeerSpot reviewer
Delivery Manager - IMS & Cloud at Coforge Growth Agency
Real User
Top 10
Great duplication encryption
Pros and Cons
  • "NetBackup Appliance's most valuable feature is the duplication encryption standard feature."
  • "NetBackup Appliance's pricing is reasonable, but it could be lower."

What is our primary use case?

I mainly use NetBackup Appliance for daily routine backup.

What is most valuable?

NetBackup Appliance's most valuable feature is the duplication encryption standard feature. Its interface is also intuitive and easy to use.

For how long have I used the solution?

I've been working with Veritas NetBackup Appliance for three years.

What do I think about the stability of the solution?

NetBackup Appliance is stable.

What do I think about the scalability of the solution?

NetBackup Appliance is scalable.

How are customer service and support?

Veritas' technical support is good.

How was the initial setup?

The initial setup was easy, and it took a couple of days to onboard all my private cloud work resources that needed to be backed up. 

What's my experience with pricing, setup cost, and licensing?

NetBackup Appliance's pricing is reasonable, but it could be lower.

What other advice do I have?

If you're considering implementing NetBackup Appliance, initial capacity sizing will save you a lot of hassle. I would give NetBackup Appliance a rating of eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Giap Seng  Tay - PeerSpot reviewer
Senior IT Manager at Westports Malaysia Sdn Bhd
Real User
Top 10
Excellent support, feature-rich, and suitable for enterprise environments
Pros and Cons
  • "It has a lot of very good features. The virtual tape library (VTL) feature is most valuable. Overall, it is easy to use."
  • "Feature-wise, it is quite good, but it is very costly. Its price has gone up quite significantly over the years, and that makes people like us look at alternatives."

What is most valuable?

It has a lot of very good features. The virtual tape library (VTL) feature is most valuable. Overall, it is easy to use.

What needs improvement?

Feature-wise, it is quite good, but it is very costly. Its price has gone up quite significantly over the years, and that makes people like us look at alternatives.

For how long have I used the solution?

I have been using this solution for more than 10 years.

What do I think about the stability of the solution?

Its stability is very good.

What do I think about the scalability of the solution?

Its scalability is very good. We have installed it for hundreds of servers.

How are customer service and support?

Their technical support is excellent.

How was the initial setup?

It is quite easy. It is not super easy. We have a lot of different environments. Some of them are quite challenging, but the common environment is quite easy.

What was our ROI?

It is not good for small environments. It is good for huge and complex enterprise environments, and at the end of the day, you get an ROI. I don't recommend it for small environments because out of 50 features, you probably need only two or three features, but you have to pay for all the features. That's why it doesn't suit small environments. You see a return on investment in very complex, multi-platform environments. 

What's my experience with pricing, setup cost, and licensing?

We pay annually. It is a huge figure for us.

What other advice do I have?

It is probably among the top solutions. It has the most features that are there in the market, but its price is making us look at alternatives. We are looking at some of the other options, but we haven't explored many. We are open, and we are evaluating all of them.

I would rate it an eight out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Veritas NetBackup Appliance Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Veritas NetBackup Appliance Report and get advice and tips from experienced pros sharing their opinions.