We primarily use Veritas NetBackup Appliance for managing our data protection needs.
General Manager at a energy/utilities company with 51-200 employees
User-friendly, simple tool that enhances data protection
Pros and Cons
- "NetBackup is easy to use and user-friendly."
- "The price could be a bit better."
What is our primary use case?
How has it helped my organization?
It helps in managing data protection effectively.
What is most valuable?
NetBackup is easy to use and user-friendly.
What needs improvement?
There is room for improvement, especially in tech support and pricing. The price could be a bit better.
Buyer's Guide
Veritas NetBackup Appliance
January 2026
Learn what your peers think about Veritas NetBackup Appliance. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
For how long have I used the solution?
I have ten years of experience working with Veritas NetBackup Appliance.
What do I think about the stability of the solution?
I would rate the stability nine out of ten.
What do I think about the scalability of the solution?
I would rate the scalability nine out of ten.
How are customer service and support?
I would rate the technical support eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I do not remember using a different solution before Veritas NetBackup Appliance.
How was the initial setup?
The initial setup was not done in-house; we used a third party.
What about the implementation team?
We used a third party for implementation, not in-house deployment.
What's my experience with pricing, setup cost, and licensing?
The pricing of the solution is average.
What other advice do I have?
Based on my experience, I would recommend this solution to other people.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Ensures data integrity by preventing any alterations to stored data.
Pros and Cons
- "The utilization of Data Domain is crucial because of its integration with a key Veritas feature: retention lock. This feature ensures data integrity by preventing any alterations to stored data. When NetBackup interacts with Data Domain, enabling the retention lock feature ensures that neither administrators nor backup personnel can modify data stored within the system. This functionality is vital for compliance purposes and meets the requirements of auditors."
- "The scalability could be improved."
What is our primary use case?
We use the Veritas NetBackup Appliance within banking systems. We operate with an older bank in Turkey. Some of our backup administrators possess significant experience with this suite, surpassing their familiarity with other protection sheets. Our usage encompasses various components such as network configurations and PPDM.
It serves as the preferred system for backup operations across the entire CAN due to our team's extensive prior experience. This preference is attributed to its versatility in handling diverse workloads, including databases, email systems, and primary banking platforms. Additionally, all data, including backups and NetBackup metadata, is directed to the Data Domain system.
The utilization of Data Domain is crucial because of its integration with a key Veritas feature: retention lock. This feature ensures data integrity by preventing any alterations to stored data. When NetBackup interacts with Data Domain, enabling the retention lock feature ensures that neither administrators nor backup personnel can modify data stored within the system. This functionality is vital for compliance purposes and meets the requirements of auditors.
What is most valuable?
I replaced the solution with the data domain systems because we also provide managed backup servers and backup service steps. We are managing to pick up the environment with the DPS and the data domain. We integrate in Cyber Recovery Solutions.
What needs improvement?
The scalability could be improved.
For how long have I used the solution?
What do I think about the stability of the solution?
I rate the solution's stability a five or six out of ten.
What do I think about the scalability of the solution?
The solution has some limitations depending on the development environment. It is not scalable.
Two to three customers are using this solution.
How was the initial setup?
The initial setup is not easy. It takes a long time because there are many components to integrate, like a backup console, media server to define each systems. If you start a project, it will take a lot of time to perform the access to backup services.
What other advice do I have?
Veritas NetBackup Appliance's functionality relies on the Veritas software and the hardware. It can integrate with various storage systems like Flex apps, ensuring compatibility with diverse infrastructure setups. However, thorough testing is necessary to ensure optimal performance within the domain system.
If you have experience with the NetBackup software before, transitioning to the appliance may involve a learning curve. However, once familiar with the software, managing the backup processes becomes more manageable.
Overall, I rate the solution a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Buyer's Guide
Veritas NetBackup Appliance
January 2026
Learn what your peers think about Veritas NetBackup Appliance. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Storage & Backup Engineer at a tech vendor with 10,001+ employees
A highly stable solution for data protection needing minimal maintenance
Pros and Cons
- "I have no stability issues to report...The initial setup is quite simple."
- "It is not easy because I have worked a lot on the tool, and in case it gets corrupted at any point, it is not easy to restore the data without losing information is not easy."
What is our primary use case?
The primary use cases are direct appliances. We have held clients using it in some public companies. So, when you have several installations, the most commonly used appliance is BYO. We build and install the software on servers with storage attached to the router through the SAN. We configure all the software needed for the backup to cooperate as a backup-to-disk storage server with duplication.
What is most valuable?
I connect these Veritas NetBackup Appliance because they are highly stable and stronger. Therefore, we don't require so much maintenance to use these appliances. The integration of these appliances requires some maintenance, but they are known for their strength and stability.
What needs improvement?
The deployment of the physical appliance in case of a disaster is not smart. When they need to restore clients without adhering to factory default settings, they lose data. The recovery of this appliance is not easy. This applies to both the software-based and MSDP storage. It is not easy because I have worked a lot on the tool, and in case it gets corrupted at any point, it is not easy to restore the data without losing information is not easy.
Adding additional features to the configuration of Veritas NetBackup Appliance is essential. For instance, storing metadata in a safe place is crucial for restoring the configuration. If we need to restore the same appliance with its same configuration, we can avoid manual insertion or retrieving data from files. Another noteworthy feature involves uploading a configuration file, allowing the system to process and rebuild the storage accordingly.
For how long have I used the solution?
I have been using Veritas NetBackup Appliance for ten years.
What do I think about the stability of the solution?
I have no stability issues to report.
I rate the solution's stability an eight out of ten.
What do I think about the scalability of the solution?
I rate the solution's scalability an eight out of ten.
How was the initial setup?
The initial setup is quite simple. We need to input some information. Suppose you make changes to the configuration throughout the year. What is complicated is keeping track of these condition changes. In case of a disaster, it is also important to restore this information. If I needed to recreate the entire setup because all the information is stored in the appliance, it would also involve saving some information in the math. However, it is generally not recommended to save information externally if the object is not integrated into the appliance.
This kind of approach is not considered best practice. But if you need to review the plans, you have to input the same information that the master server expects in order to speed up the service coverage. Otherwise, you will need to repeat from scratch. I can provide you with the name of the business server if you require it.
Yes, I can save some information from the master server, but the issue is that you cannot deploy it in the appliance if it's a storage server. It cannot be deployed directly from the master server. Instead, you would have to redeploy it in case of a disaster. The same appliance needs to be set up again with the same name, information, and configuration since deploying this information cannot be done from the master server. You can deploy it from the virtual appliance or from the configuration management or the plans.
We deploy on-premise but with integration with the cloud to protect data.
What's my experience with pricing, setup cost, and licensing?
On a scale of one to ten, where one is a high price, and ten is a low price, I rate the solution's pricing an eight.
Since my company has a good partnership and a global contract, we can resell licenses at a good discount. We can provide good pricing. Additionally, customers can benefit from discounted reselling directly from the vendor.
What other advice do I have?
Overall, I rate the solution between eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Backup Admistrator at a tech services company with 10,001+ employees
A highly flexible, scalable, and stable solution for backup requiring an easy installation
Pros and Cons
- "The solution is very stable...The solution is very scalable."
- "Sometimes, the user interface doesn't work smoothly."
What is our primary use case?
Regarding use cases, it is used for backup.
What is most valuable?
In our organization, we like the flexibility of the solution. We have a very complex IT environment, and we are able to cover it from physical appliances and servers to virtual environments and different OS. It managed to cover it all.
What needs improvement?
Sometimes, the user interface doesn't work smoothly. As it is on Java clients, It has some disadvantages, like sessions need to be longer. It is closing too soon.
For how long have I used the solution?
I have been using this solution for over sixteen years. We are using Veritas NetBackup Appliance Version 10 in our organization.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution is very scalable. We are using it for an enterprise-sized organization.
How are customer service and support?
The support is very good. Our engineers know our environment very much, and it's very helpful to try to resolve our problems and the device.
Which solution did I use previously and why did I switch?
Everything depends on the enterprise. If you have all servers in a virtual environment, they could be covered by other products. However, we have a very complex setup with old operating systems like Slice, running on fixed physical servers that new products like Veeam cannot cover. Therefore, it may seem like an obvious solution.
How was the initial setup?
The installation and configuration of the solution is easy.
So, every year there is something new.
If you already have backup targets, appliances, or other servers or storage, the first environment will be deployed within a few hours from the beginning. There are only two engineers required to deploy.
We also have maintenance services from Veritas. It works very well.
What's my experience with pricing, setup cost, and licensing?
The solution is not cheap.
What other advice do I have?
If you have a new backup software for a couple of clients, it works simply the best.
Overall, I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical lead at a tech vendor with 10,001+ employees
The companion software is customized for the solution, but there should be more OS options
Pros and Cons
- "The NetBackup appliance features customized software that is designed for storage."
- "The NetBackup software is based on Red Hat Linux, but we should have multiple software options for that. We should have more OS options. Also, there are too many tools and intermediaries. Everything should be built into an all-in-one solution."
What is most valuable?
The NetBackup appliance features customized software that is designed for storage.
What needs improvement?
The NetBackup software is based on Red Hat Linux, but we should have multiple software options for that. We should have more OS options. Also, there are too many tools and intermediaries. Everything should be built into an all-in-one solution.
For how long have I used the solution?
I have been using NetBackup for more than 10 years.
What do I think about the stability of the solution?
NetBackup is stable. If it is in a remote place, we can put lead backup plans in place for backing up and sending metadata to the main data center.
What do I think about the scalability of the solution?
NetBackup is a scalable solution, but it costs more to scale up.
How are customer service and support?
I work with multiple backup tools, and Veritas is in the middle. The support isn't great.
How was the initial setup?
Setting up NetBackup is straightforward, but we sometimes get some weird errors while we are trying to configure it. There are so many processes to deal with because all of these products are legacy backup tools. They are a little more complicated than next-generation backup tools like Rubrik or some of the newer ones on the market. It doesn't require many users for maintenance.
What's my experience with pricing, setup cost, and licensing?
I rate NetBackup six out of 10 for pricing.
Which other solutions did I evaluate?
Veritas is becoming stable again, but two or three years ago, everyone was switching from Veritas to Commvault or emerging tools like Rubrik due to the bad support and high cost.
Today, everything is a converged backup solution with everything built in. However, Veritas started in the 1990s, so everything was added to that software. I think we need to have a very huge version change in Veritas to keep pace with modern requirements and simplify things.
What other advice do I have?
I rate Veritas NetBackup Appliance seven out of 10 overall.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT admin at a media company with 51-200 employees
Works well and integrates into the VMware environment but the interface needs improvement
Pros and Cons
- "The documentation is okay. You are able to follow it and it is helpful."
- "It's hard to get to the backups. There are too many tabs."
What is our primary use case?
It's a backup solution. I use it for backup and recovery.
What is most valuable?
I like the solution. It works well.
The integration to the VMware environment is good.
The documentation is okay. You are able to follow it and it is helpful.
One big feature which we really like is that it is a little bit immutable. There are a couple of storage locations.
What needs improvement?
I don't like the interface of Veritas. It could be improved. It's not that user-friendly right now.
It's hard to get to the backups. There are too many tabs.
It's like to see replication in Veritas.
The setup is a bit more complex than Veeam.
For how long have I used the solution?
It's quite new. We implemented the product this year.
What do I think about the stability of the solution?
It's very new. everything is working. It's quite stable and reliable. We haven't had any issues.
What do I think about the scalability of the solution?
We have three people using the solution right now.
We are working with one model replaced as we're going to take a higher model. It is possible to scale. We're going to expand usage.
How are customer service and support?
We haven't been in touch with technical support.
Which solution did I use previously and why did I switch?
We use both Veeam and Veritas. The platform is different from Veritas.
Working on Veeam, is very simple and very vertical, very English. With Veritas, you have to work on it to get into the backups. You have to go through so many tabs and menus to reach the backup. The way you handle it is more complicated than Veeam.
I don't see replication in Veritas. Right now, Replication is purely on the Veeam side. Veeam is doing both.
How was the initial setup?
I did find the Veeam setup easier.
It took us a day to deploy the product. It did not take long.
I'd rate the ease of setup at a three out of five due to some general complexity.
It's a new appliance. Right now, it is working fine. We don't really need to worry about maintenance.
What about the implementation team?
There were vendors involved in the deployment. We did not handle it on our own.
What's my experience with pricing, setup cost, and licensing?
I'm not involved in procurement and pricing. I can't speak to the exact cost.
My understanding is that the solution is a bit on the higher side in terms of cost.
What other advice do I have?
We're working with the latest version of the solution. We are running a POC and will become a customer.
I'd rate the solution five out of ten. The functionality is complex. I prefer Veeam.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior IT Manager at a maritime company with 1,001-5,000 employees
Excellent support, feature-rich, and suitable for enterprise environments
Pros and Cons
- "It has a lot of very good features. The virtual tape library (VTL) feature is most valuable. Overall, it is easy to use."
- "Feature-wise, it is quite good, but it is very costly. Its price has gone up quite significantly over the years, and that makes people like us look at alternatives."
What is most valuable?
It has a lot of very good features. The virtual tape library (VTL) feature is most valuable. Overall, it is easy to use.
What needs improvement?
Feature-wise, it is quite good, but it is very costly. Its price has gone up quite significantly over the years, and that makes people like us look at alternatives.
For how long have I used the solution?
I have been using this solution for more than 10 years.
What do I think about the stability of the solution?
Its stability is very good.
What do I think about the scalability of the solution?
Its scalability is very good. We have installed it for hundreds of servers.
How are customer service and support?
Their technical support is excellent.
How was the initial setup?
It is quite easy. It is not super easy. We have a lot of different environments. Some of them are quite challenging, but the common environment is quite easy.
What was our ROI?
It is not good for small environments. It is good for huge and complex enterprise environments, and at the end of the day, you get an ROI. I don't recommend it for small environments because out of 50 features, you probably need only two or three features, but you have to pay for all the features. That's why it doesn't suit small environments. You see a return on investment in very complex, multi-platform environments.
What's my experience with pricing, setup cost, and licensing?
We pay annually. It is a huge figure for us.
What other advice do I have?
It is probably among the top solutions. It has the most features that are there in the market, but its price is making us look at alternatives. We are looking at some of the other options, but we haven't explored many. We are open, and we are evaluating all of them.
I would rate it an eight out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Rocket Business Development Manager at a tech consulting company with 501-1,000 employees
A robust and dependable solution that provides good data protection and data governance features
Pros and Cons
- "We can add multiple appliances to the product."
- "The product should provide more AI and ML features."
What is our primary use case?
It’s an enterprise solution. It is a preferred option for archiving data. It is useful, especially if we do not have a public cloud as a backup and need something to be resident in our data center. Veritas NetBackup Appliance comes in various tiers and sizes. It can accommodate any enterprise of any size.
What is most valuable?
We can add multiple appliances to the product. They are all interconnected. It is a valuable feature. The product provides security to our data. The data is encrypted from the client side all the way to the data source. With ransomware breaching a lot of organization's data, we need stability and sustainability in the environment. It provides good data protection and data governance.
What needs improvement?
The product should provide more AI and ML features.
For how long have I used the solution?
I have been using the solution for more than nine years.
What do I think about the stability of the solution?
I rate the tool’s stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a ten out of ten.
How are customer service and support?
Though the vendor provides good support, it is always worth it for a company to have in-house skills. If the in-house skill is unable to resolve the issue, Veritas’ support team is just a phone call away.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was very simple and easy. I rate the ease of setup a ten out of ten. The appliance is on-premise. We can also utilize any hyperscalers for cloud storage and backup. The time taken for deployment varies depending on the client’s requirements. On average, the deployment can be done within a day. We need one engineer to deploy the product.
What was our ROI?
We need a backup solution that will last us a fair amount of time before looking at alternate solutions. Veritas is ongoing in terms of developing the actual software and appliances. It is a dependable organization to strike a partnership for backup. We have seen a 20% return on our investments.
What other advice do I have?
I have never used tools like Rubrik or Brocade. Veritas works perfectly well. I haven't had a need to look at an alternative product. It is a robust tool. It provides both on-premise and cloud solutions. Innovation is built into the solution. Overall, I rate the product a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
Buyer's Guide
Download our free Veritas NetBackup Appliance Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2026
Popular Comparisons
Veeam Data Platform
Commvault Cloud
Dell PowerProtect Data Domain
Acronis Cyber Protect
HPE StoreOnce
Dell PowerProtect Data Manager
Cohesity DataProtect
NetApp FAS Series
Veritas NetBackup
Dell Avamar
IBM Storage Protect
Dell NetWorker
Veritas Backup Exec
Synology DSM
Buyer's Guide
Download our free Veritas NetBackup Appliance Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Which Backup Storage appliance do you prefer?
- Does Veritas NetBackup Appliance log the creation and removal of user accounts?
- Compare EMC Data Domain and HPE StoreOnce. Which is better?
- When evaluating Deduplication, what aspect do you think is the most important to look for?
- What Dell EMC PowerProtect DD alternatives do you recommend?
- Why is Deduplication Software important for companies?

















