No more typing reviews! Try our Samantha, our new voice AI agent.
Solution architect at GlassHouse
Real User
Top 10Leaderboard
May 11, 2024
Ensures data integrity by preventing any alterations to stored data.
Pros and Cons
  • "The utilization of Data Domain is crucial because of its integration with a key Veritas feature: retention lock. This feature ensures data integrity by preventing any alterations to stored data. When NetBackup interacts with Data Domain, enabling the retention lock feature ensures that neither administrators nor backup personnel can modify data stored within the system. This functionality is vital for compliance purposes and meets the requirements of auditors."
  • "The scalability could be improved."

What is our primary use case?

We use the Veritas NetBackup Appliance within banking systems. We operate with an older bank in Turkey. Some of our backup administrators possess significant experience with this suite, surpassing their familiarity with other protection sheets. Our usage encompasses various components such as network configurations and PPDM.

It serves as the preferred system for backup operations across the entire CAN due to our team's extensive prior experience. This preference is attributed to its versatility in handling diverse workloads, including databases, email systems, and primary banking platforms. Additionally, all data, including backups and NetBackup metadata, is directed to the Data Domain system.

The utilization of Data Domain is crucial because of its integration with a key Veritas feature: retention lock. This feature ensures data integrity by preventing any alterations to stored data. When NetBackup interacts with Data Domain, enabling the retention lock feature ensures that neither administrators nor backup personnel can modify data stored within the system. This functionality is vital for compliance purposes and meets the requirements of auditors.

What is most valuable?

I replaced the solution with the data domain systems because we also provide managed backup servers and backup service steps. We are managing to pick up the environment with the DPS and the data domain. We integrate in Cyber Recovery Solutions.

What needs improvement?

The scalability could be improved.

For how long have I used the solution?


Buyer's Guide
Veritas NetBackup Appliance
May 2026
Learn what your peers think about Veritas NetBackup Appliance. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,644 professionals have used our research since 2012.

What do I think about the stability of the solution?

I rate the solution's stability a five or six out of ten.

What do I think about the scalability of the solution?

The solution has some limitations depending on the development environment. It is not scalable.

Two to three customers are using this solution.

How was the initial setup?

The initial setup is not easy. It takes a long time because there are many components to integrate, like a backup console, media server to define each systems. If you start a project, it will take a lot of time to perform the access to backup services.

What other advice do I have?

Veritas NetBackup Appliance's functionality relies on the Veritas software and the hardware. It can integrate with various storage systems like Flex apps, ensuring compatibility with diverse infrastructure setups. However, thorough testing is necessary to ensure optimal performance within the domain system.

 If you have experience with the NetBackup software before, transitioning to the appliance may involve a learning curve. However, once familiar with the software, managing the backup processes becomes more manageable.

Overall, I rate the solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Michal Zapasnik - PeerSpot reviewer
Backup Admistrator at Government of Poland
Real User
Top 10Leaderboard
Jun 21, 2023
A highly flexible, scalable, and stable solution for backup requiring an easy installation
Pros and Cons
  • "The solution is very stable...The solution is very scalable."
  • "Sometimes, the user interface doesn't work smoothly."

What is our primary use case?

Regarding use cases, it is used for backup.

What is most valuable?

In our organization, we like the flexibility of the solution. We have a very complex IT environment, and we are able to cover it from physical appliances and servers to virtual environments and different OS. It managed to cover it all.

What needs improvement?

Sometimes, the user interface doesn't work smoothly. As it is on Java clients, It has some disadvantages, like sessions need to be longer. It is closing too soon.

For how long have I used the solution?

I have been using this solution for over sixteen years. We are using Veritas NetBackup Appliance Version 10 in our organization.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is very scalable. We are using it for an enterprise-sized organization.

How are customer service and support?

The support is very good. Our engineers know our environment very much, and it's very helpful to try to resolve our problems and the device.

Which solution did I use previously and why did I switch?

Everything depends on the enterprise. If you have all servers in a virtual environment, they could be covered by other products. However, we have a very complex setup with old operating systems like Slice, running on fixed physical servers that new products like Veeam cannot cover. Therefore, it may seem like an obvious solution.

How was the initial setup?

The installation and configuration of the solution is easy.

So, every year there is something new.

If you already have backup targets, appliances, or other servers or storage, the first environment will be deployed within a few hours from the beginning. There are only two engineers required to deploy.

We also have maintenance services from Veritas. It works very well.

What's my experience with pricing, setup cost, and licensing?

The solution is not cheap.

What other advice do I have?

If you have a new backup software for a couple of clients, it works simply the best.

Overall, I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veritas NetBackup Appliance
May 2026
Learn what your peers think about Veritas NetBackup Appliance. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,644 professionals have used our research since 2012.
Technical lead at Wipro Limited
Real User
Oct 26, 2022
The companion software is customized for the solution, but there should be more OS options
Pros and Cons
  • "The NetBackup appliance features customized software that is designed for storage."
  • "The NetBackup software is based on Red Hat Linux, but we should have multiple software options for that. We should have more OS options. Also, there are too many tools and intermediaries. Everything should be built into an all-in-one solution."

What is most valuable?

The NetBackup appliance features customized software that is designed for storage.

What needs improvement?

The NetBackup software is based on Red Hat Linux, but we should have multiple software options for that. We should have more OS options. Also, there are too many tools and intermediaries. Everything should be built into an all-in-one solution.

For how long have I used the solution?

I have been using NetBackup for more than 10 years.

What do I think about the stability of the solution?

NetBackup is stable. If it is in a remote place, we can put lead backup plans in place for backing up and sending metadata to the main data center. 

What do I think about the scalability of the solution?

NetBackup is a scalable solution, but it costs more to scale up. 

How are customer service and support?

I work with multiple backup tools, and Veritas is in the middle. The support isn't great.

How was the initial setup?

Setting up NetBackup is straightforward, but we sometimes get some weird errors while we are trying to configure it. There are so many processes to deal with because all of these products are legacy backup tools. They are a little more complicated than next-generation backup tools like Rubrik or some of the newer ones on the market. It doesn't require many users for maintenance. 

What's my experience with pricing, setup cost, and licensing?

I rate NetBackup six out of 10 for pricing. 

Which other solutions did I evaluate?

Veritas is becoming stable again, but two or three years ago, everyone was switching from Veritas to Commvault or emerging tools like Rubrik due to the bad support and high cost.

Today, everything is a converged backup solution with everything built in. However, Veritas started in the 1990s, so everything was added to that software. I think we need to have a very huge version change in Veritas to keep pace with modern requirements and simplify things.

What other advice do I have?

I rate Veritas NetBackup Appliance seven out of 10 overall. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Gerald Meyer - PeerSpot reviewer
Rocket Business Development Manager at Axiz
Real User
Dec 13, 2023
A robust and dependable solution that provides good data protection and data governance features
Pros and Cons
  • "We can add multiple appliances to the product."
  • "The product should provide more AI and ML features."

What is our primary use case?

It’s an enterprise solution. It is a preferred option for archiving data. It is useful, especially if we do not have a public cloud as a backup and need something to be resident in our data center. Veritas NetBackup Appliance comes in various tiers and sizes. It can accommodate any enterprise of any size.

What is most valuable?

We can add multiple appliances to the product. They are all interconnected. It is a valuable feature. The product provides security to our data. The data is encrypted from the client side all the way to the data source. With ransomware breaching a lot of organization's data, we need stability and sustainability in the environment. It provides good data protection and data governance.

What needs improvement?

The product should provide more AI and ML features.

For how long have I used the solution?

I have been using the solution for more than nine years.

What do I think about the stability of the solution?

I rate the tool’s stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a ten out of ten.

How are customer service and support?

Though the vendor provides good support, it is always worth it for a company to have in-house skills. If the in-house skill is unable to resolve the issue, Veritas’ support team is just a phone call away.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was very simple and easy. I rate the ease of setup a ten out of ten. The appliance is on-premise. We can also utilize any hyperscalers for cloud storage and backup. The time taken for deployment varies depending on the client’s requirements. On average, the deployment can be done within a day. We need one engineer to deploy the product.

What was our ROI?

We need a backup solution that will last us a fair amount of time before looking at alternate solutions. Veritas is ongoing in terms of developing the actual software and appliances. It is a dependable organization to strike a partnership for backup. We have seen a 20% return on our investments.

What other advice do I have?

I have never used tools like Rubrik or Brocade. Veritas works perfectly well. I haven't had a need to look at an alternative product. It is a robust tool. It provides both on-premise and cloud solutions. Innovation is built into the solution. Overall, I rate the product a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
PeerSpot user
Islam Hamed - PeerSpot reviewer
General Manager at EGPC
Real User
Top 5
Oct 5, 2022
Easy to use, good interface, and stable
Pros and Cons
  • "The most valuable features of Veritas NetBackup Appliance are the ease of use and the familiar interface."
  • "This solution is very useful and stable."
  • "Veritas NetBackup Appliance could improve by having a site recovery feature."

What is our primary use case?

We are using Veritas NetBackup Appliance to save data and for data backups.

What is most valuable?

The most valuable features of Veritas NetBackup Appliance are the ease of use and the familiar interface.

What needs improvement?

Veritas NetBackup Appliance could improve by having a site recovery feature.

For how long have I used the solution?

I have been using Veritas NetBackup Appliance for approximately four years.

What do I think about the stability of the solution?

Veritas NetBackup Appliance is stable.

What do I think about the scalability of the solution?

We have administrators that use the solution. We plan to increase the usage in the future.

How was the initial setup?

Veritas NetBackup Appliance's initial setup is simple. The full implementation took approximately one day.

What about the implementation team?

The reseller did the implementation of this solution for us.

What's my experience with pricing, setup cost, and licensing?

There is a license needed to use Veritas NetBackup Appliance and there are not any additional fees.

What other advice do I have?

This solution is very useful and stable.

I rate Veritas NetBackup Appliance a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Pramod-Talekar - PeerSpot reviewer
Sr Service Engineer at a healthcare company with 1,001-5,000 employees
Real User
Top 5Leaderboard
Aug 12, 2022
Great support, good reliability, and can expand as needed
Pros and Cons
  • "Technical support has been great."
  • "The product is quite stable and reliable; there are no bugs or glitches and it doesn't crash or freeze, and its performance is good."
  • "They could improve the interface a bit. It's not as good as it could be."

How has it helped my organization?

We would implement the solution for clients. 

What is most valuable?

The solution is stable. 

It is scalable. 

Technical support has been great.

What needs improvement?

They could improve the interface a bit. It's not as good as it could be. 

For how long have I used the solution?

I've been using the solution for six to seven years. 

What do I think about the stability of the solution?

The product is quite stable and reliable. There are no bugs or glitches and it doesn't crash or freeze. Its performance is good. 

What do I think about the scalability of the solution?

The product can scale well. 

We had multiple clients using the solution.

How are customer service and support?

I've contacted support on multiple occasions and have found them to be helpful and responsive. We are satisfied with the support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have experience with Netbackup and Veeam Backup.

What about the implementation team?

In my previous company, we were implementors, and we would set up this solution on-site for clients. 

What other advice do I have?

In my previous company, we were partners with Veritas. We were implementing the solutions of Veritas at our customers' premises.

I'd rate the solution nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1893846 - PeerSpot reviewer
Solutions Consultant at a computer software company with 11-50 employees
MSP
Aug 6, 2022
Consistent with excellent support and great expansion capabilities
Pros and Cons
  • "It’s quite scalable."
  • "The consistency of using it over a long period of time has been excellent."
  • "Depending on the setup structure, it can be complex to implement."

What is our primary use case?

For me, the main use case was as an on-premise data center backup, mainly in the Unix space with Oracle. That was the main reason to use it. I know it's got a capability in the cloud, however, we haven't used it in the cloud.

What is most valuable?

The consistency of using it over a long period of time has been excellent. The big one for me is when you're dealing with database backups, particularly. I’ve used it for Oracle and SAN, and I’ve used it a lot. It’s been great.

The solution is stable.

It’s quite scalable.

What needs improvement?

Depending on the setup structure, it can be complex to implement.

In my case, it's an enterprise environment, and they're always complicated. There's no way to get around there. With Backup Exec, everything is on Windows, and you don't have to worry about it. However, if there's going to be a critical Oracle database on the Unix system and then you're going to have new Windows and the Linux, it is going to be complicated. There's no way around it, particularly with the customers.

For how long have I used the solution?

I’ve used the solution on and off for 20 years. It’s been a very long time.

What do I think about the stability of the solution?

I'd say it's very stable. I use it specifically for enterprise customers. Small customers use Backup Exec. There are no bugs or glitches and it doesn’t crash or freeze.

What do I think about the scalability of the solution?

The product is extremely scalable. Expanding is not an issue at all.

We’re a large SME. 1,000 people or more are using it.

In my new role, I have no plans to increase usage.

How are customer service and support?

Tech support has usually been good when we've had disasters, or we need to do recovery. Support has been good and we’ve been able to get access to them. We’ve been satisfied with their level of assistance overall.

How was the initial setup?

With NetBackup, just setting it out to different server times and nothing else is okay. Other things are a bit more complicated.

That said, it’s been eight years since I’ve done a live deployment. We got the appliance and had to set everything up.

What about the implementation team?

I was working with a consultant on the last setup I did.

What's my experience with pricing, setup cost, and licensing?

I’m not sure what the latest pricing models are.

What other advice do I have?

I mainly use the on-premies version of the deployment. I don’t typically deal with cloud deployment.

We’re always using the latest version of the solution.

I would recommend the solution to others for enterprise on-premise.

I would rate the solution seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Anant Suman - PeerSpot reviewer
Delivery Manager - IMS & Cloud at Coforge Growth Agency
Real User
Top 5
Jul 6, 2022
Great duplication encryption
Pros and Cons
  • "NetBackup Appliance's most valuable feature is the duplication encryption standard feature."
  • "NetBackup Appliance's pricing is reasonable, but it could be lower."

What is our primary use case?

I mainly use NetBackup Appliance for daily routine backup.

What is most valuable?

NetBackup Appliance's most valuable feature is the duplication encryption standard feature. Its interface is also intuitive and easy to use.

For how long have I used the solution?

I've been working with Veritas NetBackup Appliance for three years.

What do I think about the stability of the solution?

NetBackup Appliance is stable.

What do I think about the scalability of the solution?

NetBackup Appliance is scalable.

How are customer service and support?

Veritas' technical support is good.

How was the initial setup?

The initial setup was easy, and it took a couple of days to onboard all my private cloud work resources that needed to be backed up. 

What's my experience with pricing, setup cost, and licensing?

NetBackup Appliance's pricing is reasonable, but it could be lower.

What other advice do I have?

If you're considering implementing NetBackup Appliance, initial capacity sizing will save you a lot of hassle. I would give NetBackup Appliance a rating of eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
RishiPandit - PeerSpot reviewer
Lead - Technical Services at Impetus
Real User
Top 5
Jun 28, 2022
Good for replication and network performance but the technical documentation should be easier to read
Pros and Cons
  • "I personally find Veritas NetBackup Applicance hassle-free."
  • "Veritas NetBackup would benefit from better explained error codes."
  • "Veritas support needs improvement. They contact you on time and follow up on time, but they are unable to understand the problem and develop a solution."

What is most valuable?

I personally find Veritas NetBackup Appliance hassle-free. All that is needed is a web control or Java control to operate the NetBackup software, and I don't need to take care of anything else. 

The other valuable feature is the performance. When we deploy to a server and install network software on it, there is a lot to take care of. With Appliance, everything is on the go and is already pre-installed and fine-tuned. It already matches the performance and metrics. It is great for replication, network performance, CPU performance, and storage performance.

What needs improvement?

Veritas NetBackup is software, so there are multiple OS issues, OS packages, and updates.

I would like to see the Java control replaced with web control in the next release. There is currently web control, but it is confusing when using Java control. Web control requires no granular settings. Web control should be enhanced so that it looks and feels like Java control. This would enable a person switching from Java control to Web control to not be hesitant to adopt the web version. Currently, Web control is entirely different from Java control.

Veritas NetBackup would benefit from better-explained error codes. The technical documentation should be easy to read, easy to set up, and be more understandable. There are two or three possibilities for one single error, so Veritas should try to bifurcate or separate the issues so each has its own ID.

For how long have I used the solution?

I have been using Veritas NetBackup Appliance for a year.

What do I think about the stability of the solution?

Veritas NetBackup Applicance is stable.

What do I think about the scalability of the solution?

The solution is scalable. It is sufficient for our existing environment. I have not encountered any situation where I have had to scale up the Appliance. Our administration team uses Veritas NetBackup. There are currently three people managing it.

How are customer service and support?

I used customer service and support frequently during the initial setup because I was new to the product. Veritas support needs improvement. They contact you on time and follow up on time, but they are unable to understand the problem and develop a solution.

How would you rate customer service and support?

Neutral

How was the initial setup?

NetBackup software is embedded into the appliance, so I do not need to worry about installation. The initial setup is very easy.

What's my experience with pricing, setup cost, and licensing?

Veritas NetBackup Appliance is priced well compared to other solutions.

Which other solutions did I evaluate?

We compared Veritas NetBackup Appliance with Rubrik and Commvault HyperScale X. Veritas was more affordable and better priced. HyperScale X is very expensive. Veritas has a good reputation in the industry and a good market presence.

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Giap Seng  Tay - PeerSpot reviewer
Senior IT Manager at Westports Malaysia Sdn Bhd
Real User
Jan 11, 2022
Excellent support, feature-rich, and suitable for enterprise environments
Pros and Cons
  • "It has a lot of very good features. The virtual tape library (VTL) feature is most valuable. Overall, it is easy to use."
  • "It is good for huge and complex enterprise environments, and at the end of the day, you get an ROI."
  • "Feature-wise, it is quite good, but it is very costly. Its price has gone up quite significantly over the years, and that makes people like us look at alternatives."
  • "Feature-wise, it is quite good, but it is very costly."

What is most valuable?

It has a lot of very good features. The virtual tape library (VTL) feature is most valuable. Overall, it is easy to use.

What needs improvement?

Feature-wise, it is quite good, but it is very costly. Its price has gone up quite significantly over the years, and that makes people like us look at alternatives.

For how long have I used the solution?

I have been using this solution for more than 10 years.

What do I think about the stability of the solution?

Its stability is very good.

What do I think about the scalability of the solution?

Its scalability is very good. We have installed it for hundreds of servers.

How are customer service and support?

Their technical support is excellent.

How was the initial setup?

It is quite easy. It is not super easy. We have a lot of different environments. Some of them are quite challenging, but the common environment is quite easy.

What was our ROI?

It is not good for small environments. It is good for huge and complex enterprise environments, and at the end of the day, you get an ROI. I don't recommend it for small environments because out of 50 features, you probably need only two or three features, but you have to pay for all the features. That's why it doesn't suit small environments. You see a return on investment in very complex, multi-platform environments. 

What's my experience with pricing, setup cost, and licensing?

We pay annually. It is a huge figure for us.

What other advice do I have?

It is probably among the top solutions. It has the most features that are there in the market, but its price is making us look at alternatives. We are looking at some of the other options, but we haven't explored many. We are open, and we are evaluating all of them.

I would rate it an eight out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Veritas NetBackup Appliance Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Veritas NetBackup Appliance Report and get advice and tips from experienced pros sharing their opinions.