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VMware Service Manager [EOL] pros and cons

Vendor: Broadcom
3.6 out of 5
 

VMware Service Manager [EOL] Pros review quotes

it_user3264 - PeerSpot reviewer
IT Administrator at a media company with 51-200 employees
Dec 22, 2012
Simplicity and flexibility are its major plus points making it a leading industry solution for deploying cloud environments.
it_user273036 - PeerSpot reviewer
Principal Consultant at a tech services company with 501-1,000 employees
Jul 21, 2015
The Service Desk module and the Workflow module, which is extremely powerful.
it_user853359 - PeerSpot reviewer
Global manager at Faurecia
Apr 10, 2018
It provides us with improved maintenance cycles.
Find out what your peers are saying about Broadcom, ServiceNow, BMC and others in IT Asset Management. Updated: March 2026.
884,873 professionals have used our research since 2012.
Mizanur-Rahman - PeerSpot reviewer
System Administrator at a financial services firm with 1,001-5,000 employees
Jul 19, 2020
We have installed a physical server for failover. We need to configure cluster on everything. But with VMware, we do not need to cluster. We get automatically seven physical nodes failover. If one fails we have no issues.
KL
Head Of Information Technology at ALAINE FORWARDING
Oct 20, 2020
All of the features are very suitable for us. It is also a stable solution.
 

VMware Service Manager [EOL] Cons review quotes

it_user3264 - PeerSpot reviewer
IT Administrator at a media company with 51-200 employees
Dec 22, 2012
Still new in the market and a lot of its features are still not yet explored.
it_user273036 - PeerSpot reviewer
Principal Consultant at a tech services company with 501-1,000 employees
Jul 21, 2015
Graphical User Interface looks a little bit old-school.
it_user853359 - PeerSpot reviewer
Global manager at Faurecia
Apr 10, 2018
It needs to improve user roles and access rights.
Find out what your peers are saying about Broadcom, ServiceNow, BMC and others in IT Asset Management. Updated: March 2026.
884,873 professionals have used our research since 2012.
Mizanur-Rahman - PeerSpot reviewer
System Administrator at a financial services firm with 1,001-5,000 employees
Jul 19, 2020
Not a ten because the price is high.
KL
Head Of Information Technology at ALAINE FORWARDING
Oct 20, 2020
Its automation feature needs improvement. They can include the vRealize Automation feature in this solution.

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