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CA Asset Portfolio Management vs VMware Service Manager [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Asset Portfolio Management
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
IT Asset Management (14th), License Management (4th)
VMware Service Manager [EOL]
Average Rating
7.2
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer1998918 - PeerSpot reviewer
Enterprise systems management team lead
Integrates well, highly stable, and scalable
CA Asset Portfolio Management can improve the uploading of batch information. I have to upload large amounts of information and it can take a long time to finish. There are some other solutions that are better, such as Micro Focus. We have approximately 10,000 PCs that we are busy processing and we have to upload information to them but when we use this solution it is complex. When we use Micro Focus it is better.
KL
Head Of Information Technology at ALAINE FORWARDING
It is stable and has useful features, but the automation feature needs improvement
All of the features are very suitable for us. It is also a stable solution Its automation feature needs improvement. They can include the vRealize Automation feature in this solution. I have been using VMware Service Manager for more than six years. It is stable. Its scalability is good, but…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Being able to determine the licensing position for existing vendors and future vendors. Also, visibility into our environment,"
"From an implementation standpoint, and what we've seen so far of what it can do, I'd say we're extremely satisfied."
"Also, the software you have, you can monitor for end of life. If you have software that is end of life, then you can have it uninstalled and buy the new software, so you can make sure that you're not running into vulnerabilities with unsupported software in your environment."
"With the CA Asset Management tool, we have the ability to very quickly find our software compliance, so now, as an ongoing process, we know exactly where we stand with software and the opportunities that we have in our environment."
"You build the items one time and then you have your discovery that's coming in and the system will let you know whether or not you're out of compliance."
"Cost, time, and risks that relate to auditing of compliance are greatly reduced with the use of IT asset manager."
"IT asset manager simplifies the management and administration of the life cycle of IT assets thus lowering the capital and operational expenditure."
"It's easy to integrate with our system information."
"All of the features are very suitable for us. It is also a stable solution."
"The Service Desk module and the Workflow module, which is extremely powerful."
"We have installed a physical server for failover. We need to configure cluster on everything. But with VMware, we do not need to cluster. We get automatically seven physical nodes failover. If one fails we have no issues."
"It provides us with improved maintenance cycles."
"It provides us the following: A better utilisation of the hardware, more flexibility, improved maintenance cycles, and a system overview."
"Simplicity and flexibility are its major plus points making it a leading industry solution for deploying cloud environments."
"All of the features are very suitable for us."
"We have installed a physical server for failover; we need to configure cluster on everything, but with VMware, we do not need to cluster because we automatically get seven physical nodes failover and if one fails we have no issues."
 

Cons

"Keeping the catalog updated and having more titles in the catalog is helpful, because the more items that are in the catalog, your process goes faster because you don't have to manually build all the entitlements."
"I'd like to see end-of-life information on software products."
"It needs ​stronger rebooting components and the ability to develop our own software metrics."
"IT asset manager is very complex when integrated with other systems like HR, help desk, procurement and supply chain systems."
"I would like to see more control over audit trail features, where you can turn on and off fields."
"One additional improvement – the reporting aspect in SAM is poor; we need different reporting for different purposes – compliance reporting for executive management and the product teams."
"CA SAM is not a CA product. The vendor is Aspera and CA is the distributor, so support is difficult."
"I'd like to see more mobile. I'd like to have it actually manage mobile devices. It really doesn't, and I'd like to have a mobile application just for asset management."
"Graphical User Interface looks a little bit old-school."
"Not a ten because the price is high."
"Still new in the market and a lot of its features are still not yet explored."
"Its automation feature needs improvement. They can include the vRealize Automation feature in this solution."
"Its automation feature needs improvement. They can include the vRealize Automation feature in this solution."
"It needs to improve user roles and access rights."
"Not a ten because the price is high."
"It needs to improve user roles and access rights."
 

Pricing and Cost Advice

Information not available
"The price depends on different enterprises. As compared to Citrix, VMware is reasonable."
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Top Industries

By visitors reading reviews
Construction Company
19%
Financial Services Firm
13%
Government
11%
Healthcare Company
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Large Enterprise8
No data available
 

Also Known As

CA IT Asset Manager, CA Asset Manager, ITAM, IT Asset Manager, CA SAM, CA Software Asset Manager, Asset Portfolio Management, Asset Portfolio Manager
No data available
 

Overview

 

Sample Customers

First Horizon National Corporation, Logicalis, Racing and Wagering Western Australia
Seventy Seven Energy Inc., Symantec, KBC, Vodafone, Region Hovedstaden, Bank Audi, Hewlett-Packard, BT Global Services, Edogawa City Council, HDFC Bank Limited, Bank Al Bilad, ABN AMRO N.V. Singapore, Savvis, Abu Dhabi Ports Company, SAP AG, Fundaments, T-Systems
Find out what your peers are saying about ServiceNow, Lansweeper, Qualys and others in IT Asset Management. Updated: April 2026.
893,221 professionals have used our research since 2012.