Zimbra Collaboration Reviews

Zimbra Collaboration is mainly used for messaging, emails, calendars, video conferencing, and document sharing.

Zimbra Collaboration's sharing features are most valuable.

Zimbra Collaboration's video conferencing could be improved. Their documentation is also mainly in English, and it would be useful to have it available in other languages. There's also a problem with the new Admin NG module, which makes it possible for the administrator to access users' mail on their system, which is particularly problematic for organizations with confidentiality requirements. This feature cannot be removed, though you can choose whether or not to activate it. In the next release, Zimbra Collaboration should make all the features from their previous web interface available on their new one.

I've been using Zimbra Collaboration since 2011.

Zimbra Collaboration's stability is generally ok, but it depends on the version number, especially if you're early in that version. For example, there were some issues with high numbers of sessions and infrastructure requirements in the early days of version eight.

Zimbra Collaboration's architecture is ok for scalability if you do the multi-node deployment. However, there's a problem with the high availability of mailbox servers, which isn't very good.

The initial setup isn't very complex.

Zimbra Collaboration is expensive, and there is no perpetual license option. Also, their licensing model is unclear, making it difficult to evaluate the value of the solution before buying.

Zimbra's community is very helpful when you need information. I would rate Zimbra Collaboration nine out of ten.

Zimbra Collaboration is a plain mailing solution across our organization and with our partners.

The most valuable feature of Zimbra Collaboration is email functionality.

Zimbra Collaboration does not have a solution roadmap as aggressive as the new collaboration mail solutions. Additionally, they can have a better interface and integration with single sign-on.

I have been using Zimbra Collaboration for approximately seven years.

Zimbra Collaboration is a stable solution.

There were 5,000 users using Zimbra Collaboration.

The scalability of Zimbra Collaboration is good.

I have contacted support for some incidents.

I have not used another similar solution to Zimbra Collaboration.

The initial installation of Zimbra Collaboration was straightforward.

The deployment of Zimbra Collaboration was done in-house. The solution does not require any maintenance.

There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost.

I rate Zimbra Collaboration an eight out of ten.

Just using ZCS 8.0.9 as email solution for about 60,000 users, with a big email data of 60 Tb (60,000 users * 1 Tb/user)

Security & performance issues (60,000 user):

- Don't support or guide how to integrate with MFA (Multi-factor Authentication)

- Backup & Recovery for 60 Tb email data is hard (60,000 users * 1 Tb/user); no effective solution for backup & recovery for such a case.

- Don't support DLP (Data Loss Prevention) solution.

- HA (High Availability): just support at the server (VMs) layer, don't support at the service layer.

- It is hard to upgrade ZCS 8.0.9 to ZCS 8.8.15 OSE .

This is a good email solution and it's open-source which is great and the most important feature for us. 

There are security & performance issues which is one of the concerns of using an open-source product.

I've been using this solution for 10 years. 

Technical support for the open-source version is softer than for the commercial version. If we get the commercial version we'd be happier with the technical support. 

an in-house team.

We've been evaluating other options. Microsoft Exchange is very popular in the large enterprise sector. It's more popular than G Suite or Zimbra.

Zimbra has the open source version and also a commercial version. There's a difference in terms of security and other features between the two versions, 

I rate this solution a six out of 10.

We are mostly using Zimbra Collaboration for email purposes. It is also a collaborative tool. We also use it for sharing some documents and for meetings. 

Zimbra Collaboration is light to manage. It works on the Linux operating system, which is far better to manage than Microsoft Windows. Microsoft Exchange works only on the Windows server. We prefer working on the Linux server for security reasons and ease of management.

Zimbra Collaboration also has some integrated tools for security. It some modules to fight malware. These modules are not very powerful but are still doing a great job. Microsoft Exchange doesn't have a basic module. You have to purchase a security solution and add it to the solution. 

The cost of Zimbra Collaboration is one more reason for liking it. It is also very simple to migrate from Zimbra Collaboration to another email solution.

Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server.

They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. 

Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure.

I have been using Zimbra Collaboration for almost six years.

Zimbra doesn't have good technical support. They are not always available for help, so we have to troubleshoot as much possible by ourselves. It is not easy to find help when we have any incidents.

We have a local partner who is an expert in Zimbra. They really help us by trying their best and doing what they can do. Zimbra support is not always available, so we work only with local support.

Because Zimbra doesn't provide good support, it was difficult for our administration team to handle this solution in the beginning. They had to learn it on their own. The initial setup, however, wasn't really difficult. It was simple.

The teams in charge installed it in a short time with the help of a partner.

Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. 

Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. 

The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate.

I would recommend this solution, but it depends on the size of the company and the cost. The number of emails that you use impacts the cost of the solution. 

For a small company, Zimbra Collaboration is good because it is simple, inexpensive, and not very difficult to deploy. For a big company, Microsoft Exchange is good because you have to manage the data, storage, and user emails, and you need a tool that can easily do it for you. Microsoft Exchange provides tools to manage the space and the server. You can create your own policy for emails. For example, you can save emails that are two years old somewhere else. Zimbra Collaboration currently does not have such functionality, and it is something very inconvenient because the emails keep on increasing, and the storage is not unlimited. Therefore, you have to find a way to manage the storage to save all emails and have free space for the new ones. This functionality is really powerful in Microsoft Exchange. That's why for a big company with 1,000 or more users, it's good to have Microsoft Exchange. It, however, also depends on your budget.

I would rate Zimbra Collaboration a seven out of ten. In spite of the lower cost of Zimbra Collaboration as compared to Microsoft Exchange, our management is planning to migrate to Microsoft Exchange because of the issue with storage management.

We use the solution for emails.

The configuration is simple.

The product must be more customizable.

I have been using the solution for two years.

The tool is stable. I rate the stability a five out of ten.

There are 10 to 20 users in our organization.

The initial setup was moderately difficult. I rate the ease of setup a five out of ten. The deployment took a few days. We have five domains. It was not easy for all the domains. The guides are very good and easy to read.

We use the free version.

We also use Nextcloud and Seafile.

Overall, I rate the product an eight out of ten.

I use the product for the main server.

Network NG Modules are valuable to us. They are very high modules. The solution has features that can help administrators and users to manage the server. It is the best tool.

The only problem I face with the product is spam. I do not have any other big problems. The antispam and antivirus features are hard to understand on mobile devices. The solution should improve the features to provide more clarity to the users.

I am using the solution currently.

The product is stable. I rate the stability an eight out of ten.

I rate the solution’s scalability a nine out of ten. It is very scalable.

The initial setup is easy for system administrators.

The deployment took one hour.

The solution is not expensive compared to other products. It is cheap.

I know others who use the solution in their organization. I would recommend the tool to others. Overall, I rate the solution an eight out of ten.

Our primary use case is for email purposes.

I would like to see a Microsoft schedule function added. In addition, some additional appearance and convenience features would be nice.

The most valuable feature of Zimbra Collaboration is the cost.

I have been working with Zimbra Collaboration for the past three or four years.

In general, the overall stability is good.

The initial setup was straightforward and not difficult.

Zimbra Collaboration has a better price than Microsoft.

When you compare it to Microsoft the only major difference is the scheduling and advanced scheduling feature

I would rate Zimbra Collaboration and eight out of ten.

We have customers that are using the on-premise version of Zimbra Collaboration and others are using the cloud.

We Zimbra Collaboration to send and receive email primarily. Additionally, we use it for collaboration, sharing documents, and calendar contacts. It's a solution for massaging and collaboration.

The backup and storage management features of Zimbra Collaboration are valuable.

Zimbra Collaboration could improve the migration from a basic solution to a more containerized solution. For example, the installation should be able to extend to the containers and manage them with some solution, such as OpenShift or Kubernetes.

The video conference solution Zimbra Connect is a mediocre solution for video conferences. They should make it more similar to Office 365 and add some collaboration with other solutions, such as Alfresco.

I have been using Zimbra Collaboration for approximately two years.

Zimbra Collaboration must work on the high availability of the platform.

I have found Zimbra not to be very stable. If we see in one node, we have a lot of patches and collective principles of security. Zimbra is not very stable, but it's okay. We can see some bugs in the Zimbra Collaboration but they release patches to fix them. For example, in the last patches, they corrected a vulnerability that could have caused an attack with Log4j.

This solution is scalable horizontally and vertically

Zimbra Collaboration is suitable for all sizes of companies, small, medium, and large companies, such as government, industry, and media.

I have been satisfied with the support.

The initial setup of Zimbra Collaboration is straightforward. However, we must be the administrators of Linux because we need to have access to the command-line to install it. We cannot install it with the graphic interface. We must have the ability to manage some command line code in the systems of Linux.

The time of the deployment depends on the complexity of the architecture. For example, if we install it in one node, it can take a maximum of one hour. However, when we install in the multi-node system. A complex installation can take over three days.

We provide the services for our customers, the fabric, and the training centers.

The price of the solution is low. 

The total cost of our projects is low. For example, if we compare Zimbra Collaboration with Microsoft, the license of one account they are probably the same price. However, after the initial licensing, to add more options or use features in the Microsoft solution you must purchase them. In Zimbra, when we buy a license, there are only two levels of license. If we buy the premium license, we have almost all the features activated in our license.

My advice to those wanting to implement Zimbra Collaboration is they will have to have some experience in the manipulation of Linux systems. If there are issues with Zimbra Collaboration there should be someone with experience. If there is no one with experience with the ability to manage Linux systems, you will not be able to troubleshoot any problem in Zimbra Collaboration.

I rate Zimbra Collaboration an eight out of ten.