Try our new research platform with insights from 80,000+ expert users
Avantra Logo

Avantra Reviews

Vendor: Avantra
4.3 out of 5
322 followers
Start review

What is Avantra?

Avantra is a highly-regarded next-generation AI operations platform for SAP automation operation processes. Avantra enables enterprise organizations to become self-healing organizations, fully able to process their complex operating systems more efficiently and productively. With Avantra, SAP clients will improve performance and compliance, redirect critical resources to enhance digital transformation, and reduce operational costs, thereby improving the overall business experience.

Get the Avantra Buyer's Guide and find out what your peers are saying about Avantra, Accenture SAP Services, NTT DATA SAP Services and more!
Avantra is the #8 ranked solution in top SAP Service Providers, #30 ranked solution in top Server Monitoring solutions, #61 ranked solution in Infrastructure Monitoring tools, and #68 ranked solution in APM tools. PeerSpot users give Avantra an average rating of 8.6 out of 10. Avantra is most commonly compared to Accenture SAP Services: Avantra vs Accenture SAP Services. Avantra is popular among the large enterprise segment, accounting for 69% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 22% of all views.
Buyer's Guide
Avantra
April 2025
Get the report
Helped 845,485 peers since 2012

Featured Avantra reviews

Read more reviews

Avantra mindshare

Product category:
SAP Service Providers
As of April 2025, the mindshare of Avantra in the SAP Service Providers category stands at 3.4%, down from 3.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
SAP Service Providers

PeerAnalyst reports based on Avantra reviews

TypeTitleDate
ProductReviews, tips, and advice from real usersApr 5, 2025Download
Suggested products
TitleRatingMindshareRecommending
Accenture SAP Services0.013.4%0%0 interviewsAdd to research
NTT DATA SAP Services0.08.3%0%0 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Avantra's standout features include efficient SAP system monitoring, detailed analytics, and easy customization. Users appreciate its comprehensive automation capabilities and seamless integration with existing IT infrastructure. Simplified alerting mechanisms and proactive issue resolution significantly enhance operational efficiency.
  • "The most valuable feature of Avantra is automation. The reduction of manual work and having them automated is one of the top reasons why I would use it."
  • "It's very easy to manage and use."
  • "You can customize alerts based on need."

Room for Improvement

Users mentioned that Avantra needs better integration with other platforms and more comprehensive documentation. They noted that frequent updates sometimes cause disruptions. Some users found the learning curve steep and indicated that the reporting features could be more versatile and detailed. There's a desire for enhanced technical customer support.
  • "We are currently exploring automation options for various areas, and Avantra should consider implementing automation for change request management, an area they have not yet ventured into. While Avantra is currently excelling in monitoring and system refreshes, there is scope for improvement in automating change request management. In addition to primarily focusing on SAP, Avantra currently performs kernel patches which are core SAP patches. However, exploring more into OS patching could be another potential area for Avantra to expand its automation capabilities."
  • "The dashboard needs to improve."
  • "The machine-learning is lacking and should be improved."

ROI

Users have stated that ROI from Avantra is significant due to streamlined operations and reduced manual efforts. They reported improved efficiency with quicker issue resolution and more proactive monitoring of system health. Among the benefits mentioned were lower operational costs and enhanced productivity. Increased system reliability and uptime were highlighted, contributing to better overall business performance. The time savings allowed teams to focus on strategic initiatives rather than routine maintenance.

Pricing

Avantra offers flexible pricing tailored to enterprise needs. Users appreciate its value, describing the cost as competitive for the robust features provided. Customized plans depend on deployment size and specific requirements. Most enterprises find the return on investment favorable.

Popular Use Cases

Avantra is primarily used for monitoring SAP systems, automating routine checks, and ensuring system health. Users appreciate its ability to provide real-time insights, reduce manual tasks, and improve operational efficiency. Avantra also offers predictive analysis for system performance, helping teams proactively address potential issues. This tool is valued for its customization options, ease of deployment, and comprehensive reporting capabilities, which help streamline SAP operations and enhance overall productivity.

Service and Support

Avantra's customer service is praised for being quick and efficient. Users find the support team knowledgeable and responsive. Assistance is deemed highly reliable, and guidance is thorough. Feedback indicates that support personnel are proactive in addressing concerns. Communication is clear and precise, facilitating smooth interaction. Users mention experiencing minimal delays, appreciating the accessibility and attitude of the support staff. Guidance provided significantly aids during critical issues.

Deployment

Users describe Avantra's initial setup as straightforward and efficient. They find the installation process user-friendly and appreciate the clear documentation provided. Users highlight that minimal technical support is needed during installation. The configurations are streamlined, allowing quick deployment. They also commend Avantra for its intuitive design, which simplifies initial setup tasks. Additionally, users value the step-by-step guidance available, aiding in a smooth and hassle-free implementation process.

Scalability

Avantra is highly scalable, handling complex landscapes with ease. Users appreciate its ability to manage large environments efficiently and maintain performance as the system grows. Positive feedback highlights seamless integration with various platforms and automation capabilities that enhance scalability.

Stability

Users find Avantra stable with reliable uptime and few disruptions. They appreciate fast issue resolution and robust performance. People commend its ability to handle large workloads seamlessly. Some mention it runs efficiently with minimal maintenance needed. Users also applaud its consistency and reliability in their operations. Multiple businesses note improved efficiency since implementing it. Generally described as dependable and strong, Avantra meets expectations for running critical applications smoothly.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Avantra Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews
Financial Services Firm
22%
Manufacturing Company
21%
Computer Software Company
13%
Real Estate/Law Firm
4%
Hospitality Company
4%
Aerospace/Defense Firm
4%
Non Profit
4%
Retailer
3%
Pharma/Biotech Company
3%
Mining And Metals Company
3%
Legal Firm
2%
Logistics Company
2%
Educational Organization
2%
Marketing Services Firm
2%
Energy/Utilities Company
2%
Venture Capital & Private Equity Firm
1%
Construction Company
1%
Consumer Goods Company
1%
Healthcare Company
1%
Insurance Company
1%
Media Company
1%
Outsourcing Company
1%
Performing Arts
1%
Recreational Facilities/Services Company
1%
University
1%
Comms Service Provider
1%

Compare Avantra with alternative products

Go!

Learn more about Avantra

Avantra offers robust integrated operations for on-premises, cloud, hybrid, and SaaS options for both Build and Run operations. Avantra is a recognized, trusted solution that is used worldwide for both enterprise organizations and managed service providers (MSPs). Users can expect to consistently benefit from Avantra’s valuable intuitive processes and unrivaled intelligence to ensure their organization is able to maintain its landscape health while significantly reducing overall operational costs.

Avantra Benefits

  • Start/stop automation: Avantra provides unmatched comprehensive visibility of the organization's SAP processes, enabling robust KPI and performance-based cloud scaling. Avantra issues swift automated direction about when to start/stop a SAP system process and when it's best to scale out or in.

  • Monitoring automation: Benefiting from more than 160 plug-and-play SAP process checks results in no additional lengthy projects or consultancy fees. Avantra is cost-effective immediately. Avantra provides intuitively customized research and auto-deploy proficiencies that allow organizations to meet their most demanding and distinctive monitoring demands. Immediately upon deployment, Avantra automatically identifies the specific SAP system components, version, and type.

  • Best practice automation: Avantra consistently uses the latest industry-recognized best practice monitoring processes for Basis monitoring audits and thresholds throughout the entire full stack and all SAP systems.

  • System hardening: Avantra’s intuitive notification and system hardening process allows users to specify who receives unauthorized system notifications immediately. Should the alert not be addressed in a timely manner, Avantra will re-flag the issue.

  • Fast, easy installation: Avantra can be installed and deployed in one day. The setup is straightforward, and there are no long-term commitments or excessive licensing costs. This makes Avantra very cost-effective and allows organizations to experience an almost immediate ROI.

Avantra Features

  • Intuitive dashboards: Avantra offers fully customizable dashboards available to all stakeholders throughout the organization. Top-level executives receive full transparency regarding the entire fitness and health of the organization. Other users, IT staff, and team members have access to all the data they need to ensure the organization is running efficiently and productively.

  • Cloud integrations: Avantra provides seamless integrations with Alibaba Cloud, AWS, Azure, Google Cloud, and more, all with a very easy setup process. Avantra also has the ability to automate, monitor, and manage a complete range of SAP SaaS solutions, as well as third-party non-SAP SaaS web services and applications.

  • SAP ecosystem: Avantra simplifies the SAP monitoring process by monitoring, managing, and automating every process of an organization's SAP ecosystem, including SAP and non–SAP applications, third-party applications, web servers, databases, and SaaS solutions. Everything is streamlined into one easy-to-use tool.

  • ServiceNow integration: Avantra provides certified immediate integration with ServiceNow. This allows for enhancement of CMDB with SAP-specific data, and the capability of quickly triggering Avantra automations for immediate resolution of issues. Avantra also provides ServiceNow unique ITSM and ITOM integrations and many seamless integrations with today’s popular ITSM solutions via RESTful APIs.

Avantra customers

Migros, Strauss, Migros, LAM research, Deloitte, Deloitte, Kiewit

Related questions

  • 43
I would like to know the difference between SAP CBTA and Worksoft

Product Categories

Product Categories
SAP Service Providers
Application Performance Monitoring (APM) and Observability
Server Monitoring
IT Infrastructure Monitoring

Popular Comparisons

Popular Comparisons
Accenture SAP Services vs Avantra Logo
Accenture SAP Services vs Avantra
NTT DATA SAP Services vs Avantra Logo
NTT DATA SAP Services vs Avantra
See all alternatives
 

Avantra reviews

Sort by:
Arunpandiyan M - PeerSpot user
Senior Systems Engineer at a tech services company with 1,001-5,000 employees
Verified user of Avantra
Nov 12, 2022
User-friendly, simple to set up and easy to configure

Pros

"It's very easy to manage and use."

Cons

"The dashboard needs to improve."

What is our primary use case?

We are using Avantra for monitoring servers, like our source servers that are using CPU disk memory. 

It's mainly a server monitoring tool.

We employed it with ServiceNow. While we add the server and the rest of it, we can have the data reflected in the Avantra monitoring tool. It will generate that alerts, et cetera.

What is most valuable?

It's just very user-friendly, and it's very easy to monitor the servers using Avantra. It's very easy to manage and use.

Avantra has very new features, and there are a lot of options. Everything we have allows us to easily configure. 

The solution is very easy.

It is scalable.

It's stable. 

The product does have a lot of automated features.

Technical support has been great.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (616 words)
Mani Velayudhan - PeerSpot user
Manager, SAP Basis at The Scotts Miracle-Gro Company
Verified user of Avantra
Jul 18, 2022
Can be fine-tuned as required, provides real-time data but lacks sufficient machine learning capability

Pros

"You can customize alerts based on need. "

Cons

"The machine-learning is lacking and should be improved. "

What is our primary use case?

We use Avantra primarily for monitoring the scans and performance. We also use it to get a daily check report on the health of the system, transportation numbers, queues, and the like. We also use the dashboard to check on our ticket systems and SAP systems' status. I'm a manager for basis administration and we are customers of Avantra. 

What is most valuable?

I like that we're able to customize alerts based on need. If you have to go against the out-of-box solution and have it fine-tuned for a specific landscape, it's possible. Management loves the dashboards because they provide real-time data. HANA monitors data from production to the disaster recovery system where everything is captured. All these features come in very handy. I can always see it live because the dashboard is also on my mobile. There is a refresh automation script that they have recently introduced in the enterprise version and I'm really interested to see what Avantra is providing there and how the interface will look.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (776 words)
Buyer's Guide
Avantra
Download free report
Find out what your peers are saying about Avantra. Updated April 2025
845,485 professionals have used our research since 2012.
Mani Velayudhan - PeerSpot user
Manager, SAP Basis at The Scotts Miracle-Gro Company
Verified user of Avantra
Mar 5, 2023
Useful automation capabilities, scales well, and simple implementation

Pros

"The most valuable feature of Avantra is automation. The reduction of manual work and having them automated is one of the top reasons why I would use it."

Cons

"We are currently exploring automation options for various areas, and Avantra should consider implementing automation for change request management, an area they have not yet ventured into. While Avantra is currently excelling in monitoring and system refreshes, there is scope for improvement in automating change request management. In addition to primarily focusing on SAP, Avantra currently performs kernel patches which are core SAP patches. However, exploring more into OS patching could be another potential area for Avantra to expand its automation capabilities."

What is our primary use case?

Our primary use of Avantra revolves around two main aspects. Firstly, we rely on Avantra to monitor our complete SAP landscape. Additionally, we have integrated Avantra with ServiceNow, which allows us to create incidents and manage SAP-related issues using ServiceNow incidents. This is one of our use cases. The second use case entails using Avantra extensively for refreshing our SAP systems. We refresh all six SAP systems on a monthly basis using Avantra.

What is most valuable?

The most valuable feature of Avantra is automation. The reduction of manual work and having them automated is one of the top reasons why I would use it.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (824 words)
PeerSpot user
Application Developer Manager at a tech company with 10,001+ employees
Verified user of Avantra
Nov 26, 2017
Product version discussed: 6
Deployment was amazingly short and simple and installation took a few hours

What is most valuable?

  • Predictive resource planning
  • SAP Landscape mapping
  • SAP custom checks

How has it helped my organization?

We have automated all the SAP monitoring, including customizing checks for different behavior in on and off hours, third party apps, as well as checks for compliances.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (370 words)
PeerSpot user
Senior SAP Systems Architect at a tech company with 1,001-5,000 employees
Verified user of Avantra
Dec 7, 2016
Valuable features include SAP Proactive monitoring, SAP Daily check and SAP configuration tracking changes.

What is most valuable?

  • SAP Proactive monitoring - allow us to identify potential failures before they happened
  • SAP Daily check - automated monitoring and daily checks save my team tons of hours every day
  • SAP configuration tracking changes - allow us for faster trouble shooting and identification of the root-cause of an issue

How has it helped my organization?

  • It prevented two major failures in our SAP production systems.
  • It reduced server updates time to 1-2 hours and reduced patch installation times for up to 20 days.
  • Adding new system to the monitoring process reduced from half a day to about 30 minutes.
*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (392 words)