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Avantra vs NinjaOne comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avantra
Ranking in Server Monitoring
28th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
Application Performance Monitoring (APM) and Observability (52nd), SAP Service Providers (14th), IT Infrastructure Monitoring (54th)
NinjaOne
Ranking in Server Monitoring
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Help Desk Software (8th), Network Monitoring Software (10th), IT Service Management (ITSM) (7th), Remote Access (8th), Vulnerability Management (17th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (6th), Remote Monitoring and Management (RMM) (1st), Patch Management (3rd), MSP Backup (1st), Unified Endpoint Management (UEM) (5th)
 

Mindshare comparison

As of June 2026, in the Server Monitoring category, the mindshare of Avantra is 1.9%, up from 0.2% compared to the previous year. The mindshare of NinjaOne is 3.5%, up from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
NinjaOne3.5%
Avantra1.9%
Other94.6%
Server Monitoring
 

Featured Reviews

Mani Velayudhan - PeerSpot reviewer
Manager, SAP Basis at The Scotts Miracle-Gro Company
Can be fine-tuned as required, provides real-time data but lacks sufficient machine learning capability
In terms of machine learning, there are a few areas that can be improved including short terms in the SAP system. Currently, it requires a team member to manually read the short term and then assign it to a team rather than having it assigned automatically. A downside of Avantra is that it comes with predefined values. Another issue is that identical recurring problems create duplicate tickets rather than showing them as repeats. They also need to do some kernel updates which I believe they're working on but I haven't seen it yet; I'm hoping the solution will be completely automated. I would like to see more on the machine-learning front and to have some third-party tools.
Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very easy to manage and use."
"You can customize alerts based on need."
"The most valuable feature of Avantra is automation. The reduction of manual work and having them automated is one of the top reasons why I would use it."
"It prevented two major failures in our SAP production systems."
"I definitely recommend this solution, it provides good value for money."
"It's just very user-friendly, and it's very easy to monitor the servers using Avantra."
"Deployment was amazingly short and simple; I do not think I have seen any SAP-related product installs ready to work so fast, and out-of-box it included most of the functions and settings that we needed."
"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."
"The best features NinjaOne offers are that I can see every device across the network regardless of location, and it is fantastic at being able to really control everything we have."
"If you are new to the MSP space and need an easy-to-set-up that can grow with your business and licensing, NinjaOne is an excellent option."
"The installation is easy, it only took two minutes."
"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."
"If you're looking for a simple and cost-effective remote management tool, NinjaRMM is a good choice."
"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
 

Cons

"I think they can improve their UI, while very intuitive, I would like to see graphic updates."
"We are currently exploring automation options for various areas, and Avantra should consider implementing automation for change request management, an area they have not yet ventured into. While Avantra is currently excelling in monitoring and system refreshes, there is scope for improvement in automating change request management. In addition to primarily focusing on SAP, Avantra currently performs kernel patches which are core SAP patches. However, exploring more into OS patching could be another potential area for Avantra to expand its automation capabilities."
"The machine-learning is lacking and should be improved."
"The dashboard needs to improve."
"The dashboard needs to improve; it's not so clear right now and we need it to be more usable so we can have all of our reports in one easy-to-access place."
"A downside of Avantra is that it comes with predefined values."
"To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki."
"I would like to see the software reduced to focus on inventory or remote help tools since many of its current functionalities are not needed."
"Customer support is active and proactive, but not reachable 24/7, which is an issue."
"The ability to not have a NinjaOne agent or multiple NinjaOne agents on a singular device is a big pain point for the device, and secondly, the macOS support is also what keeps it from being a higher score."
"NinjaOne can be improved by making mobile usage on the system cheaper because it becomes an expensive commodity."
"NinjaOne's reporting module is cumbersome."
"NinjaOne's dashboard could be easier to use."
"One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny text, making it necessary to zoom in to see what the other computer is displaying."
 

Pricing and Cost Advice

Information not available
"Its pricing is great."
"NinjaRMM uses a subscription model."
"The product's pricing depends on the number of PCs or devices."
"The pricing is reasonable and cheaper than ConnectWise."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"We got a pretty good deal. It was fairly affordable."
"We currently pay $1.20 per device on a monthly basis."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
7%
Comms Service Provider
9%
Computer Software Company
9%
Manufacturing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across those networks or locations, we have NinjaOne deployed on all our machines, and...
 

Comparisons

 

Overview

 

Sample Customers

Migros, Strauss, Migros, LAM research, Deloitte, Deloitte, Kiewit
Status Pros, Mitchell and Company
Find out what your peers are saying about Avantra vs. NinjaOne and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.