What is our primary use case?
I help my clients with B2B cold outreach, so my main use case for Clay is using it to enrich my prospect lists, get more data about it, and make sure that we do targeted outreach with my clients.
It basically helps me save a bunch of time, and then also makes me run personalized outbound campaigns at scale. The tasks that a person would have to do manually, I'm doing right now inside of Clay, so it has tremendously transformed my work and my day-to-day basis.
What is most valuable?
If you don't use Clay or something similar, you would have to use a bunch of different APIs and tools to connect people finding, email finding, email validation, AI personalizations, and other enrichments related to the lead list. Once you have Clay, you can just build a table once, and then import as many data points as you want, and it will all run automatically for you, saving tremendous time.
The best feature Clay offers is the ability to use your own API keys and not only Clay credits. If they made it so you could only use Clay credits, you'd be really limited and it wouldn't be worth it. Having the ability to use Clay credits is really nice, using your own API keys is really nice, and the auto-run workflow means that as soon as you import data, the Clay table automatically runs and does all the enrichments for you without requiring any manual intervention.
What needs improvement?
I pretty much appreciate the tool. Sometimes it could run faster because if you have 50,000 rows in a table, that's a lot of data and it tends to be slow. The limit of the tables is 50,000 rows, and if that could be improved to 100,000 or 200,000, that would be useful. I do understand why that limit exists because if we have more rows, the tables would be slower.
For how long have I used the solution?
I've been using Clay for the past three years, since it came out of beta, so I'm one of the early users of Clay.
What do I think about the stability of the solution?
It really has helped me on my day-to-day basis, both to produce better results for my clients with better campaigns, and it has helped me save time. I don't do manual work, and it has really automated a lot of the tasks that I do.
What do I think about the scalability of the solution?
It's scalable and really good.
How are customer service and support?
The user interface is really friendly and nice to use, and the customer support is really fast. The support team is awesome and really useful.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I haven't used a previous solution; this is the first solution of this kind I'm using.
How was the initial setup?
The user interface is really friendly and nice to use.
What was our ROI?
I've definitely seen a real return on investment using Clay. I've saved so much time and it has allowed me to do so much more work. I'm definitely saving around 20 to 40 hours per week. I'm not sure if I can measure the impact of Clay because it has truly transformed the way that I do work.
What's my experience with pricing, setup cost, and licensing?
Pricing maybe looks a little steep from the outside, but if you use your own API keys for the important features such as email finding, email validation, and AI enrichments, you would be fine. Pricing is acceptable, they do not have any setup costs, and all their prices are on a month-to-month basis. If you want, you can buy an annual plan to get a discount, but I use the monthly plan and I'm pretty happy with it.
Which other solutions did I evaluate?
I did not evaluate other options; Clay was the only provider at the time, and I went with them.
What other advice do I have?
Users should look at YouTube tutorials or other content related to Clay because the tool is more technical and has a learning curve. Clay has a great library of content that users can utilize, so I suggest they use some content before jumping into the tool because it can be overwhelming without enough introduction knowledge.
With the APIs and integrations, I use various email validation tools, email finder tools, AI tools, and cold email sequencers. I use Debounce for email validation, Prospio, LidMagic, and Findymail for email finding. I use OpenAI's API for AI generation of text, and Smartlead for the cold email sequencer. When it comes to the auto-run workflow, it definitely saves me between 10 and 20 hours per week.
I rate Clay 8 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?