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Acronis Cyber Infrastructure Reviews

Vendor: Acronis
3.9 out of 5
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What is Acronis Cyber Infrastructure?

Acronis Cyber Infrastructure provides comprehensive server backup solutions with features such as full image backup and ransomware protection to ensure data security, tailored for private and cloud-based environments.

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Acronis Cyber Infrastructure is the #18 ranked solution in HCI Software. PeerSpot users give Acronis Cyber Infrastructure an average rating of 7.8 out of 10. Acronis Cyber Infrastructure is most commonly compared to Nutanix Cloud Infrastructure (NCI): Acronis Cyber Infrastructure vs Nutanix Cloud Infrastructure (NCI).
Buyer's Guide
HCI
April 2026
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Acronis Cyber Infrastructure mindshare

As of May 2026, the mindshare of Acronis Cyber Infrastructure in the HCI category stands at 1.3%, up from 0.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
HCI Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Infrastructure1.3%
VxRail10.6%
Nutanix Cloud Infrastructure (NCI)9.2%
Other78.9%
HCI
 
 
Key learnings from peers

Valuable Features

Acronis Cyber Infrastructure offers valuable features such as full image backup, file and document sharing, multi-tenancy model, user-friendly file access, reporting and auditing for data protection, single console management, integrated cybersecurity with ransomware protection, and software-defined networking capabilities. Users appreciate the backup capability, ease of managing files without special software, and active protection features. Reporting structures assist IT administrators, enhancing efficiency and data investigation, while the multi-tenancy model supports customer and service management.
  • "The most valuable feature of Acronis Cyber Infrastructure is the multi-tenancy model, we can create customers and services for them."
  • "The most valuable feature is the backup capability."
  • "The most valuable features are the full image backup, and the file or document sharing, allowing documents to be easily accessed from anywhere."

Room for Improvement

Improvements are needed in Acronis Cyber Infrastructure's virtual environment, with suggestions for better auto backup and support. Marketing consistency is lacking. Real-time backup and enhanced features like email security, disaster recovery, and Azure resource coverage are missing. Analytics integration in the dashboard is desired. Expanding integration beyond M365 and Google to include more platforms is important. Industrial-level backup with multiple integrations could enhance its competitiveness against rivals like Veeam.
  • "Acronis Cyber Infrastructure is too populated. They have many features, but some features are still missing, it is not complete."
  • "The support for this solution is a major thing that they need to focus on and improve."
  • "If they could make improvements with the virtual environment then it would be better."

Pricing

Enterprise users find Acronis Cyber Infrastructure pricing varies, with some describing it as high, while others see it as affordable, particularly due to integrated solutions. Payment options include annual renewals and monthly fees, with extra charges for additional features. Some rate it high in cost, but competitive on a market scale, justifying expenditure with regional policies. Overall, it accommodates different budgetary scenarios with flexible licensing.
  • "We pay monthly for the use of Acronis Cyber Infrastructure. There are additional features that we use that have an extra fee."
  • "The pricing is on the high side and the subscription is renewed every year."

Popular Use Cases

Acronis Cyber Infrastructure's primary use case is backing up servers and M365 resources. It serves both private and external cloud deployments. Many utilize it as cloud and email backup, connecting their data centers as private clouds. Its straightforward implementation and reasonable licensing fees enable resellers to offer it to customers profitably. Users with experience in VMware and Veeam find Acronis favored due to its capabilities in backup, replication, and connecting storage systems.

Service and Support

Acronis Cyber Infrastructure's customer service and support impress many with its high ratings, often receiving scores of nine or ten. Users find the basic technical help satisfactory, though some note challenges with in-depth technical inquiries. However, Acronis staff remains readily accessible, offering prompt advice. While basic assistance may lack clarity, the ease of integration is a plus.

Deployment

Users found Acronis Cyber Infrastructure's initial setup to be straightforward and efficient. They mentioned it took approximately two to three hours for deployment. Some expressed that the process was easy, rating it an eight out of ten. The setup was completed in just a few hours, aligning with expectations for a simple installation process.

Scalability

Acronis Cyber Infrastructure is appreciated for its scalability. While users acknowledge it performs well, acknowledging some deceleration with increased data, they highly regard it for being satisfactory. Many see potential for future scalability as it provides significant benefits in their work processes. Some users suggest a minor need for enhancement, rating it between six and nine on a ten-point scale. Acronis Cyber Infrastructure is viewed positively by users, many considering it very good in scaling capabilities.

Stability

Acronis Cyber Infrastructure is described as highly stable. Various sources indicate confidence in its dependability, highlighting it as consistent and reliable. While many rate it positively, some users suggest room for improvement, with one giving it a seven on a ten-point scale. This reflects a general satisfaction but suggests that certain aspects may still need enhancement to achieve higher confidence in its functionality.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our HCI Buyer's Guide for additional reliable information.

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Learn more about Acronis Cyber Infrastructure

Acronis Cyber Infrastructure delivers robust backup and data management capabilities. Its user-friendly interface and features like integrated software-defined networking and single console management streamline operations. The solution supports multi-tenancy models enabling organizations to create custom services and manage clients efficiently. While primarily focused on server and Microsoft 365 resource backup, it integrates with private clouds and data centers, ensuring seamless data protection. Room for improvement includes enhancing the virtual environment, adding real-time backup, email security, and disaster recovery features, and expanding analytics integration.

What are the key features?
  • Full Image Backup: Captures a complete image of your system for comprehensive data protection.
  • File Sharing: Facilitates easy access and collaboration across platforms.
  • Ransomware Protection: Provides advanced security to safeguard data from cyber threats.
  • Multi-tenancy Model: Allows creating and managing multiple clients and services under one platform.
  • Single Console Management: Enhances operational efficiency with streamlined management and reporting.
  • Software-defined Networking: Integrates networking functionalities for optimized data flow.
What benefits do users typically find?
  • Streamlined Operations: Simplifies backup processes, saving time and resources.
  • Data Security: Ensures comprehensive protection against unauthorized data access and cyber threats.
  • Cost-effective: Offers reasonable licensing fees with a high return on investment.
  • Scalable Integration: Easily integrates with existing data centers for expanded functionality.

Acronis Cyber Infrastructure sees significant implementation in industries focusing on server backup and data management. Organizations deploy it to leverage private and cloud-based models, enjoying simple implementation and cost efficiency. Resellers and solution providers use it to offer profitable data protection services to their customers.

Acronis Cyber Infrastructure customers

Computol, dmi Networking

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Acronis Cyber Infrastructure Reviews Summary
Author infoRatingReview Summary
Associate Product Executive at Connex Information Technologies4.0I find Acronis a solid, affordable solution with strong cybersecurity features and good support, though it lacks broader integrations and enterprise-level backup capabilities compared to competitors like Veeam, making it better suited for SMBs and mid-level markets.
CEO at ASOVA4.0I primarily use Acronis Cyber Infrastructure to save M365 resources due to its simple implementation and reasonable licensing fees. The user-friendly file backup feature was a key reason for my choice, though Azure resource backup needs improvement.
Enterprise Support Specialist at teamone technologies pvt ltd4.5I've used Acronis Cyber Infrastructure for five years for cloud and email backups; it's easy to set up, cost-effective, scalable, and features strong reporting and auditing. I'd like to see more AI features in future updates.
Vendor and Partnership Manager at Dataguard MEA4.0I value Acronis Cyber Infrastructure's multi-tenancy, but it's too populated and lacks features like email security. However, it's stable, scalable, easy to set up, and I rate it 8/10.
Channel Manager (Engineer) at Dataguard MEA3.5As a reseller, I use this stable, cloud-based backup solution, valuing its core backup capability. Setup was easy, but I'd like improved technical support, better marketing, and real-time backup in future versions.
IT Administrator at Grant Thornton India LLP3.5I use this stable solution mainly for server backups and file sharing, which I find valuable. However, the pricing is high, and improvements are needed for virtual environments. Overall, I recommend it.