Cisco Secure Access Reviews

Name: Cisco Secure Access
Brand: Cisco
Rating: 4.3 (11 reviews)

Vendor: Cisco

4.3 out of 5

11 reviews
100% willing to recommend

What is Cisco Secure Access?

Cisco Secure Access is a comprehensive solution that ensures secure access to networks and protects against unauthorized access. It is used for network authentication, enforcing access policies, managing user identities, securing remote access, and providing secure connectivity for devices. Users have praised its robust security measures, seamless integration with existing systems, user-friendly interface, and reliable network performance.

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Cisco Secure Access is the #11 ranked solution in top Secure Access Service Edge (SASE) solutions. PeerSpot users give Cisco Secure Access an average rating of 8.6 out of 10. Cisco Secure Access is most commonly compared to Cisco Umbrella: Cisco Secure Access vs Cisco Umbrella. Cisco Secure Access is popular among the large enterprise segment, accounting for 64% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.

Helped 861,490 peers since 2012

Featured Cisco Secure Access reviews

Vasil Blagov

Manager, Network at Duracell International, Inc.

Zero Trust Network Access has helped my organization in securing standard applications because it's mandated to have it. It provides peace of mind knowing that we have that deployed in our network. Cisco Secure Access's ability to provide secure access via standard HTTP2, and optionally, QUIC protocol is good. It complies with the new standards. The impact of Cisco Secure Access on protecting my organization from phishing and ransomware threats has been good so far. We've been doing well with no threats.

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Johnny Slater

IT Site Administrator at Acushnet Holdings Corp

It's pretty streamlined. Everything you need to find is in the GUI interface, and if you have any trouble, it's easy to navigate and get around. Cisco Secure Access has had a positive impact on protecting our organization from threats such as phishing and ransomware. It provides security and adds additional layers. I perceive Cisco Secure Access's ability to provide secure access via standard HTTP2, and optionally QUIC protocol, as great and secure.

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Steven Steiner

Director, Network Services at a healthcare company with 10,001+ employees

The ease of use for end users is always a big deal. We don't want to make it too hard for them. We're currently working on an end-to-end secure access solution. We are invested in Cisco, but there are other vendors involved as well, and trying to develop a holistic strategy has been a challenge for us. We have to avoid over-securing to the point where it becomes problematic, as too many hoops for users to jump through is always a challenge. It has to be easy because if it's not easy to use, they won't use it or will find back doors to it, which is a problem. That's where we're at with it.

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Cisco Secure Access mindshare

As of July 2025, the mindshare of Cisco Secure Access in the Secure Access Service Edge (SASE) category stands at 4.0%, up from 0.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Secure Access Service Edge (SASE)

PeerResearch reports based on Cisco Secure Access reviews

Type	Title	Date
Category	Secure Access Service Edge (SASE)	Jul 14, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 14, 2025	Download
Comparison	Cisco Secure Access vs Zscaler Zero Trust Exchange Platform	Jul 14, 2025	Download
Comparison	Cisco Secure Access vs Cisco Umbrella	Jul 14, 2025	Download
Comparison	Cisco Secure Access vs Prisma Access by Palo Alto Networks	Jul 14, 2025	Download

Title	Rating	Mindshare	Recommending
Cisco Umbrella	4.4	10.0%	97%	121 interviews Add to research
Prisma Access by Palo Alto Networks	4.2	15.8%	92%	64 interviews Add to research

Valuable Features

Cisco Secure Access offers key functionalities such as seamless connectivity and Zero Trust Network Access, enhancing user connectivity without VPN hassles. It provides robust security against phishing and ransomware with DNS security, Integrated Secure Web Control, and posture checking. Administrators find it user-friendly with easy management via a cloud console, while frequent updates ensure current security measures. It integrates well with various platforms, delivering comprehensive security via standard HTTP2 and QUIC protocol, pleasing both clients and organizations.

"They've protected us from threats like phishing and ransomware."
"The impact Cisco Secure Access has on protecting my company from threats such as phishing and ransomware is significant."
"The feature of Cisco Secure Access I appreciate the most is the DNS functionality."

Room for Improvement

Cisco Secure Access needs improved security features and functionality, enhanced global coverage, and modernization of AI features. Its pricing is high and the licensing confusing. The support ticket process is cumbersome. Users express a desire for better third-party integration and enhanced capabilities to quickly assess risks. Migration from Umbrella poses challenges. For a better user experience, they suggest adopting features offered by competitors and improving current integrations with tools like Cisco Talos.

"The way that we're using Cisco Secure Access today, it doesn't scale with the growing needs of our organization, however, if we leveraged more of the cloud services, it would fit better."
"The worst part was the migration from Umbrella to Cisco Secure Access; we experienced some difficulties during that process."
"The worst part was the migration from Umbrella to Cisco Secure Access; we experienced some difficulties during that process."

ROI

Cisco Secure Access offers substantial security benefits. Users noted significant cost reductions after switching from previous systems, citing better integration and consolidation of multiple systems into one dashboard. There is a need to understand financial impacts comprehensively for better financial narratives. Some face internal hurdles affecting results perception, like platform duplication. Despite challenges with storytelling and internal issues, overall there are observed benefits in streamlining and consolidating access management.

Pricing

Cisco Secure Access is perceived as expensive, with costs ranging from $25,000 to $30,000 annually, plus additional expenses for monitoring and setup. Pricing is seen as confusing and licensing can be complex, particularly for end-user support services. While Cisco offers premium products, the pricing may be challenging for companies with smaller user bases or those in regions like Asia and Brazil. Discounts and flexible pricing models could enhance its appeal.

"For what you get, it's a fair price in comparison to other products."
"It is confusing. When you look at the prices, you have different licensing and years of licensing that you have to purchase. Additionally, it's unclear what service you get from those licenses regarding end-user support. We have a representative who has to walk me through it every time."
"The pricing, setup costs, and licensing for Cisco Secure Access have been very competitive compared to other platforms. I believe that if Cisco continues to improve costs or offers something similar to a Cisco credit, it would attract more customers."

Popular Use Cases

Organizations utilize Cisco Secure Access for authentication, security controls, seamless connectivity, and remote access. It provides secure connectivity without needing VPNs using Zero Trust Network Access. Sectors such as BFSI and energy use it for branch and remote security needs. Features like secure web gateways, DNS filtering, and multi-malware protection ensure comprehensive security. Cisco Secure Access is invaluable for network access control, especially for remote users, and integrates with existing infrastructure like Catalyst switches and routers.

Service and Support

Cisco Secure Access users express satisfaction with customer service, appreciating quick responses and effective resolutions. Occasional delays and complexity in support ticket processes are noted. Dedicated account teams and comprehensive documentation are valued. Users benefit from resources and technical backing, though accessing expert assistance may require escalations. Long-term users find support increasingly challenging, yet Cisco remains reliable. The global support reputation, especially the TAC service, is highly regarded across diverse regions.

Deployment

The initial setup of Cisco Secure Access is described as easy and straightforward, often achievable by IT staff with basic knowledge. Some users appreciate the smooth deployment process. While some mention commercial considerations, many note minimal issues, especially post-cloud transition, resulting in a simpler setup. Third-party vendor support is mentioned as beneficial, and hybrid deployment with AWS cloud is used. Some teams have encountered minor migration challenges but now find it easier to add solutions via the portal.

Scalability

Cisco Secure Access is highly adaptable and reliable in accommodating both growing organizational demands and increased connectivity. It successfully supports numerous admins and users without complications, earning high ratings for its flexibility. Many find its scalability meets their expectations, with the possibility of improvement. Users appreciate how it aligns with organizational expansion and adapts efficiently, especially with cloud functionalities. Despite some suggestions for leveraging additional features, it remains preferred for scalability.

Stability

Cisco Secure Access displays remarkable stability, consistently rated ten out of ten by users. It is free from latency and performance issues, showing no crashes or downtime. Many agree on its excellent reliability, with no significant concerns reported. In Brazil and other regions, availability remains steady, and internet connection issues are external factors rather than Cisco-related problems. Users praise its dependable performance, affirming its use without encountering significant challenges.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Cisco Secure Access Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

13%

Financial Services Firm

Construction Company

Healthcare Company

Government

Real Estate/Law Firm

Educational Organization

Energy/Utilities Company

Retailer

Insurance Company

Comms Service Provider

Media Company

Non Profit

Transportation Company

Pharma/Biotech Company

Hospitality Company

Consumer Goods Company

University

Legal Firm

Leisure / Travel Company

Wholesaler/Distributor

Sports Company

Security Firm

Recreational Facilities/Services Company

Outsourcing Company

Aerospace/Defense Firm

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Cisco Secure Access customers

1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group