We use the solution some of the time internally, and some of the time, we provide implementation and services for some external clients. We currently provide for many different industries, from manufacturing to commercial ones.
A great ERP for medium and even small businesses
What is our primary use case?
What is most valuable?
My customers see the benefit of our solution and product when we proceed with that product in their industry. A lot of customers, when we introduce this kind of product into their organization, it provides a lot of analytics.
What needs improvement?
Our customers mention three main topics when they review our product. The first point of improvement is the cost, the second one is they want improved productivity, and the last point would be centralized data customers can use to make better decisions.
ELMA can add a combination of some modules that allow customers to view the product within the website, and using information from the website, they can connect to the other modules like inventory, accounting, and more.
For how long have I used the solution?
I have almost ten years of experience with this product. I use the latest version of this product.
What do I think about the stability of the solution?
I rate the solution's stability a seven out of ten.
What do I think about the scalability of the solution?
I rate the scalability a nine to ten. Yeah. Our existing customers are medium enterprises. We also have some small customers.
How are customer service and support?
The support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is not complex regarding functions and features. However, it is complex with the interface. A point for improvement could be in investing in specific products.
What's my experience with pricing, setup cost, and licensing?
I rate the solution's pricing a five out of ten. It's not so cheap and not so expensive.
Which other solutions did I evaluate?
The user interface is not easy for the end user. Usually, when customers mention their user experience, we recommend Odoo over ELMA 365.
What other advice do I have?
If one has experience in the ERP market, big brands like Microsoft require a lot of money over other platforms like Odoo.
We can implement an on-premise model for some enterprise customers because it gives privacy and security. For other customers, we provide the cloud version. Currently, we recommend customers implement the ERP platform on the cloud environment because of the flexibility and scaling.
I recommend that customers invest in a solution with the possibility of scaling in the future while providing many functions and features out of the box. In many ERPs we provide, although we would recommend ELMA as a default option for medium and even enterprise customers, they need bigger brands. ELMA 365 should be the second or third option for customers right now.
I rate ELMA 365 a ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
