What is our primary use case?
I use Google Chrome Enterprise on a basic level because I don't deal with a large volume of data at the moment. For me, I'm using it for Google Drive, first of all, for my personal data storage, including photos and everything.
For my business as an entrepreneur, I use it for sharing the data within the team and externally. Then with Excel, I mean the spreadsheet where I have my contacts. Even though we have CRM, we use it for certain purposes to organize things, but not at an extreme level of huge volume of data.
For my work, I am using Google Chrome Enterprise for browsing and everything related to my day-to-day activities. For emails, sometimes I'm using web email; it is day-to-day, from morning till night for everything.
I use Microsoft Edge sometimes for specific tasks; for example, one of my bank web links works better in Microsoft Edge. It is not that I am not using Edge at all; it's very minimal. Whenever I am using the bank site, it is not properly working on Google Chrome Enterprise. Maybe specific components are missing in the update. Just because of that reason, I use Edge, but 90 to 95% of my tasks are on Google Chrome Enterprise only.
What is most valuable?
I use the automatic updates in Google Chrome Enterprise.
I am using Google Admin console for managing my devices. It is actually convenient. I am using that for managing multiple accounts and parent accounts. I think the functionalities I am using are suitable.
Google account storage could use some improvements. By default, 15 GB is available in the Google account. But with high-volume data and increasing quality of pictures, it feels insufficient.
Google Chrome Enterprise has been acceptable in terms of stability. This could be the reason we continue to choose it.
What needs improvement?
I can't use Google Chrome Enterprise for my bank site because it could be the bank site issue. Something is breaking on the logging page itself, so it could be a cookies issue. As long as it is working in Edge, I am content with that.
Google account storage could use some improvements. They should have a better compression mechanism or increase the free data space to the next level; at least make it 30 or 40 GB. According to the current trend, increasing the free version is better so that people can sustain for some time before making a purchase.
There could be more flexible options for pricing and license for Google Chrome Enterprise. Currently, there are maybe two, three, or four options, but there should be something lesser than one TB. Customers should be able to choose extra storage according to their needs, such as 50 GB on demand, rather than predefined sizes.
There aren't many complaints about the Google Admin console; maybe some improvements, especially with the parent control part. Perhaps I didn't explore that much; that could be a reason.
For how long have I used the solution?
I have been using Google Chrome Enterprise for at least a long time; I don't even remember when I started using it. Approximately, it has been more than 10 years.
What was my experience with deployment of the solution?
It was easy to deploy with no challenges.
What do I think about the stability of the solution?
Google Chrome Enterprise has been acceptable in terms of stability.
What do I think about the scalability of the solution?
I don't find any limitations; it's fine in terms of scalability.
How are customer service and support?
I didn't have much experience with technical support from Google as a normal Google Chrome Enterprise user or Google account holder. I had some issues with the corporate account, but the response was fast, and I didn't face many issues with the support.
It was a long time back, but I would rate my experience with support as an eight.
How would you rate customer service and support?
What other advice do I have?
I prefer Google Chrome Enterprise over Microsoft because technically, I can't find a specific reason. First of all, I am used to it. That is why I prefer Google Chrome Enterprise. I cannot say I have a technical reason; it's more of a comfort. I have all my saved links and everything in Google Chrome Enterprise. If I am told that I cannot use Google Chrome Enterprise, then I would have to get used to a new one, maybe we will shift to it. But otherwise, it's more of a comfort.
I am not using the centralized management feature in Google Chrome Enterprise.
Google should offer something after the free quota, then one TB, and then two TB; they should have something 50 GB space available on demand. Instead of being forced into predefined sizes, customers should be able to choose. I don't want to spend for one TB; instead, I will spend for 50 GB data. Something that should be available.
I rate Google Chrome Enterprise a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google