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IBM Cloud Identity Service Reviews

Vendor: IBM
4.0 out of 5
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What is IBM Cloud Identity Service?

IBM Cloud Identity Service streamlines identity and access management through an integrated platform. It enhances security by offering single sign-on and identity federation capabilities, making it ideal for businesses aiming to improve user access control.

Get the Identity and Access Management as a Service (IDaaS) (IAMaaS) Buyer's Guide and find out what your peers are saying about IBM Cloud Identity Service, Microsoft Entra ID, Okta Platform and more!
IBM Cloud Identity Service is the #28 ranked solution in top Identity and Access Management as a Service providers. PeerSpot users give IBM Cloud Identity Service an average rating of 8.0 out of 10. IBM Cloud Identity Service is most commonly compared to Microsoft Entra ID: IBM Cloud Identity Service vs Microsoft Entra ID.
Buyer's Guide
Identity and Access Management as a Service (IDaaS) (IAMaaS)
April 2026
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IBM Cloud Identity Service mindshare

As of May 2026, the mindshare of IBM Cloud Identity Service in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category stands at 1.0%, up from 0.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
IBM Cloud Identity Service1.0%
Microsoft Entra ID16.1%
Okta Platform9.2%
Other73.7%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 
 
Key learnings from peers
Last updated Mar 27, 2026

Valuable Features

  • "We can automate many of our daily operations with it, and we don't have to manage many things manually."
  • "IBM Cloud Identity Service is highly stable."
  • "It is multiple identity and access management, so all of the applications are valuable."

Room for Improvement

  • "Everything can be more stable and secure. There could also be more account features."
  • "You don't find a lot of use cases for small businesses, or even sometimes medium businesses, the price point does not fit smaller businesses."
  • "The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."

Pricing

  • "The price of the solution is expensive for non-enterprise companies. IBM's always going to be a little more expensive, you're going to be paying a premium. However, depending on the organization's needs, there's probably a benefit there to do even with the price being the way it is."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Identity and Access Management as a Service (IDaaS) (IAMaaS) Buyer's Guide for additional reliable information.

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Learn more about IBM Cloud Identity Service

Providing a comprehensive approach to identity management, IBM Cloud Identity Service ensures secure authentication and enhanced user experience. It combines authentication, governance, and hierarchy management to align with the complexities of modern enterprise environments. Designed to facilitate a smooth transition to cloud-based systems, it supports extensive application integration and provides flexible deployment options tailored to organizational structures.

What are the key features of IBM Cloud Identity Service?
  • Single Sign-On (SSO): Simplifies user login processes across multiple applications.
  • Identity Federation: Allows shared identity between secure domains.
  • Access Management: Implements role-based access control for heightened security.
  • Authentication Methods: Supports multi-factor authentication for robust protection.
  • Application Integration: Seamlessly connects with various cloud and on-premise applications.
What benefits and ROI does IBM Cloud Identity Service offer?
  • Enhanced Security: Reduces risks by implementing strict identity verification measures.
  • Time Efficiency: Streamlines access processes, reducing time spent on login issues.
  • Resource Optimization: Offers scalable identity management that can adjust to business growth.
  • Compliance Assistance: Supports adherence to regulatory requirements through detailed analytics.
  • Cost Management: Decreases expenses related to maintaining outdated access systems.

IBM Cloud Identity Service has seen successful implementations across finance, healthcare, and retail sectors, offering tailored solutions that address specific needs such as secure access for remote employees in finance, patient data protection in healthcare, and customer profile management in retail. Its adaptability ensures alignment with industry-specific regulations and demands for personalized identity management strategies.

IBM Cloud Identity Service customers

Baxter Healthcare, 

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Product Categories

Product Categories
Identity and Access Management as a Service (IDaaS) (IAMaaS)

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IBM Cloud Identity Service Reviews Summary
Author infoRatingReview Summary
Chief Technology Officer at a computer software company with 51-200 employees4.0I find IBM Cloud Identity Service highly stable and scalable, with valuable SaaS integrations and good support. It's an enterprise-grade solution, though expensive for smaller businesses, and needs more integrations. I rate it 8/10.
Responcible specialist at a tech services company with 51-200 employees4.5I use this cloud solution for user management and SAP, finding it stable and great for automation. However, I wish it were more stable, secure, and offered more account features. I rate it 9/10.
Head of Advisory at a tech company with 501-1,000 employees3.5I consider IBM Cloud Identity Service a valuable, stable, and scalable identity management solution for 5,000 users over five years. However, its initial setup is complex, and I am unsatisfied with their support.