The main use case for IBM Cognos is for business intelligence and reporting.
IBM Cognos has been available for many years, and we use regular dashboarding and for producing scheduled reports and some mandatory regulatory reporting. All our departments use Cognos, and the actual Cognos reports are developed by those different teams.
IBM Cognos is very stable and has been around for many years, with many users familiar with it, making it a reliable solution for our institution. Because of our long association with Cognos, we have good pricing.
The benefits of choosing IBM Cognos, in addition to saving on cost, include having institutional knowledge about maintaining this infrastructure and enough people who have developed on Cognos in the past, which creates comfort in its use. Cognos is a reliable solution, and developer productivity is high because of the long history of development on it.
I do not know if Cognos has all the features that users are looking for since we provide it as our standard and do not maintain infrastructure for other tools.
I am actually very new to the organization and have been here for less than a year.
I would rate IBM's support at about a seven or eight out of ten because we have good support coverage owing to our long association with IBM. We are good on the support front. IBM support is very supportive, and I would rate them an eight out of ten based on our long relationship with them.
DataStage is not difficult to set up, but we had a lot of challenges in setting up IBM Cloud Pak for Data cluster on-premises. Our infrastructure team faced many challenges when they were doing it because we had to first stand up an OpenShift cluster on-premises before deploying IBM Cloud Pak for Data solution.
The setup for IBM Cloud Pak for Data is very complex, and our teams responsible for standing up the environment struggled a lot. This might also be due to the learning curve since we had not used containerized solutions in the past.
The pricing and setup cost are handled by a different procurement team. Our IT procurement team is centralized, so licensing and the actual cost of the software are taken care of by a different team altogether.
I am not sure about the main differences between IBM Cognos and some other business intelligence tools such as Tableau or Microsoft because many members of the user community have previously experienced those reporting tools before joining our college. However, due to the variety of cloud offerings, users are often able to subscribe directly without having to approach IT for reporting tools, given they have the budget.
I do not utilize Dell PowerStore or Dremio because I work for a university setting with a very simple infrastructure, where we just use Cognos and IBM DataStage.
I do not know if my organization uses AWS as a main cloud provider. We are not on the cloud in a major way and are still on-premises for most of our solutions. In fact, even IBM DataStage, we are using IBM Cloud Pak for Data version, but it is installed on-premises, and we haven't progressed much on how to migrate to the cloud yet.
I am not sure if we use AWS as a cloud provider since we do have some SaaS applications that we subscribe to, but I do not know where they are hosted. I just know we have access to the application for the user interface, and the data is pulled out using an API, but we do not know where it is hosted.
I do not utilize Cognos ad hoc reporting because I do not develop reports. We only host the Cognos infrastructure for our different user groups, and the report development is completed by them. Our infrastructure team provides the hardware, and our system engineering team provides the installation and application maintenance for Cognos.
I think some users are using the interactive dashboards feature, and there are also other tools such as Power BI and Tableau that some users automatically use. However, our IT organization only provides Cognos as an enterprise business intelligence and reporting tool. Other tools are subscribed to separately by different people.
I am not the right person to speak on the machine learning capabilities, as my responsibility is to work with different IT teams who maintain systems across the university. I connect to them using IBM DataStage to fetch their data, perform ETL activities, and load the data into an Oracle database. My team maintains the infrastructure for DataStage and Cognos, but actual development is done by other people.
I use IBM DataStage, which we call IBM Cloud Pak for Data, as we migrated from InfoSphere DataStage to IBM Cloud Pak for Data, and it is installed on-premises in our data center. IBM Cloud Pak for Data version is more or less a modern OpenShift cluster-based platform.
The best features of IBM Cloud Pak for Data include a very modern approach to providing data capabilities under one umbrella, with various services such as artificial intelligence and machine learning capabilities, real-time integration, and data virtualization, though each has separate licenses associated with them. We are currently only using the DataStage license.
We have not evaluated data virtualization, but I recognize it as a good capability for exploring and experimenting with data, especially for those unfamiliar with data modeling. However, we are not using it due to cost considerations.
The developer productivity for DataStage on IBM Cloud Pak for Data is the same as on the old tool, InfoSphere. It does not change anything because the core capabilities remain consistent.
Overall, I would rate Cognos a nine out of ten from a pure infrastructure stability and support perspective because we are comfortable and know what to do, considering the long-term use of Cognos.
Overall, I would rate IBM Cloud Pak for Data a nine out of ten in terms of capabilities. It mirrors the traditional InfoSphere version of DataStage with a good ETL tool that covers all features expected from such tools.
We did not purchase through a marketplace such as AWS. This is all from a long association with IBM directly through negotiations with our procurement team, as we have been a large IBM customer for many years. I would rate this review a nine out of ten overall.