IBM Tivoli Business Service Manager monitors business services and tracks them against business objectives and technology infrastructures. It shows the operational status of services using prebuilt reports, scorecards and dashboards for fast data analysis. Tivoli Business Service Manager helps you assess service levels throughout an organization for more effective service management.
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IBM Tivoli Business Service Manager is the #15 ranked solution in top Event Monitoring solutions. PeerSpot users give IBM Tivoli Business Service Manager an average rating of 7.6 out of 10. IBM Tivoli Business Service Manager is most commonly compared to SCOM:
IBM Tivoli Business Service Manager vs SCOM.
As of August 2025, the mindshare of IBM Tivoli Business Service Manager in the Event Monitoring category
stands at 1.3%, up from 0.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Event Monitoring Market Share Distribution
Product
Market Share (%)
IBM Tivoli Business Service Manager
1.3%
ServiceNow IT Operations Management
17.4%
OpsRamp
14.8%
Other
66.5%
Event Monitoring
Key learnings from peers
Valuable Features
"The most valuable feature of this solution is the efficiency."
Room for Improvement
"This application should be made easier to use because it usually needs training and it is not easy to operate."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
