We are mainly using Nuxeo for the government sector, and we are providing document management for those government sectors and universities. So, the main use cases are for government and universities.
Powerful data model building enables comprehensive document management for government sectors
What is our primary use case?
What is most valuable?
Nuxeo is very powerful in terms of building up the data model and the context model. I can build anything that I want from a flexibility point of view. It has a rich set of tools and features to build any metadata for the document. Moreover, from a performance standpoint, they have applied all the performance rules and the search engine to support that, which has been helpful for my organization in handling document management.
What needs improvement?
The learning curve in Nuxeo is not easy, and it requires additional time. It's challenging to onboard new users or new developers. The resources on Hyland are good but lack exercises and use cases to apply by oneself during learning. There is not much practice to apply that knowledge directly on Nuxeo and get further details into the platform.
For how long have I used the solution?
I have been using Nuxeo for two months.
What do I think about the stability of the solution?
I would rate the stability of Nuxeo seven out of ten.
What do I think about the scalability of the solution?
I would rate the scalability of Nuxeo nine out of ten.
How are customer service and support?
I have not much experience in that, as another team is responsible for it. However, they are very friendly and supportive. It's rated eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was a bit difficult, but we have gotten used to it now, and it's fine.
Which other solutions did I evaluate?
There are some competitors, but CSP platforms are sector-specific. For example, in the hospitality sector, OnBase from Hyland is more powerful, and for knowledge management, Microsoft products might be suitable. The choice depends on the sector and customer requirements. Nuxeo is listed in the top ten currently.
What other advice do I have?
The overall rating for Nuxeo is eight out of ten. My advice would be to consider sector and customer requirements carefully when choosing a platform.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
