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OpenText Universal Discovery and Universal CMDB Reviews

Vendor: OpenText
4.2 out of 5

What is OpenText Universal Discovery and Universal CMDB?

Featured OpenText Universal Discovery and Universal CMDB reviews

OpenText Universal Discovery and Universal CMDB mindshare

As of August 2025, the mindshare of OpenText Universal Discovery and Universal CMDB in the Configuration Management Databases category stands at 12.4%, down from 12.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Configuration Management Databases Market Share Distribution
ProductMarket Share (%)
OpenText Universal Discovery and Universal CMDB12.4%
ServiceNow CMDB34.1%
Device4221.5%
Other32.0%
Configuration Management Databases

PeerResearch reports based on OpenText Universal Discovery and Universal CMDB reviews

TypeTitleDate
CategoryConfiguration Management DatabasesAug 29, 2025Download
ProductReviews, tips, and advice from real usersAug 29, 2025Download
ComparisonOpenText Universal Discovery and Universal CMDB vs ServiceNow CMDBAug 29, 2025Download
ComparisonOpenText Universal Discovery and Universal CMDB vs Qualys VMDRAug 29, 2025Download
ComparisonOpenText Universal Discovery and Universal CMDB vs Device42Aug 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
Device424.221.5%100%25 interviewsAdd to research
ServiceNow CMDB4.334.1%100%31 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

Pricing

Review data by company size

By reviewers
Company SizeCount
Small Business1
Large Enterprise8
By reviewers
By visitors reading reviews
Company SizeCount
Small Business19
Midsize Enterprise20
Large Enterprise49
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
10%
Wholesaler/Distributor
7%
Marketing Services Firm
6%
Government
6%
Aerospace/Defense Firm
5%
Performing Arts
5%
Outsourcing Company
5%
Insurance Company
5%
Energy/Utilities Company
3%
Educational Organization
3%
Real Estate/Law Firm
3%
Comms Service Provider
3%
Pharma/Biotech Company
2%
Logistics Company
2%
Hospitality Company
2%
Retailer
1%
Construction Company
1%
Transportation Company
1%
Media Company
1%
Healthcare Company
1%
University
1%

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OpenText Universal Discovery and Universal CMDB customers

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OpenText Universal Discovery and Universal CMDB Reviews Summary
Author infoRatingReview Summary
Junior Technical Engineer at Hitachi Systems, Ltd.5.0Initially, we managed assets manually with Excel but switched to OpenText for automated asset management, appreciating its auto-discovery feature. However, improvements in server discovery are needed for seamless adaptation to a changing environment. Overall ROI is moderate.
Cloud Migration & Imp Senior Analyst at Accenture3.5I primarily use OpenText Universal Discovery and CMDB for network and server discovery with agent-based integration. The solution is secure and easy to set up, though the UI needs improvement for faster page loading and better user experience.
ITSM Consultant at Softela4.0I use OpenText Universal Discovery and Universal CMDB to identify IT assets and ensure alignment with our plans. Its accuracy and data integration are valuable, though it can be complex. I chose it over Maximo and ServiceNow due to regional presence and cost.
Network Operations at a government with 10,001+ employees3.5No summary available
Senior Technical Pre-Sales Consultant / Project Manager (BSM) at a computer software company with 10,001+ employees5.0No summary available
Sr. Systems Management Engineer at a financial services firm with 1,001-5,000 employees4.5No summary available
Service Management Consultant with 10,001+ employees4.0No summary available
Itsm Manager at a tech services company with 1,001-5,000 employees4.0No summary available