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SAP HCM Reviews

Vendor: SAP
3.9 out of 5
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SAP HCM mindshare

As of August 2025, the mindshare of SAP HCM in the Cloud HCM category stands at 10.2%, down from 17.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Cloud HCM Market Share Distribution
ProductMarket Share (%)
SAP HCM10.2%
SAP SuccessFactors19.9%
Workday17.9%
Other52.0%
Cloud HCM

PeerResearch reports based on SAP HCM reviews

TypeTitleDate
CategoryCloud HCMAug 29, 2025Download
ProductReviews, tips, and advice from real usersAug 29, 2025Download
ComparisonSAP HCM vs WorkdayAug 29, 2025Download
ComparisonSAP HCM vs SAP SuccessFactorsAug 29, 2025Download
ComparisonSAP HCM vs Oracle HCM CloudAug 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
SAP SuccessFactors3.919.9%85%97 interviewsAdd to research
Workday4.117.9%92%56 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise32
By reviewers
By visitors reading reviews
Company SizeCount
Small Business271
Midsize Enterprise122
Large Enterprise552
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
8%
Financial Services Firm
7%
Comms Service Provider
7%
Government
5%
Energy/Utilities Company
5%
Retailer
5%
Educational Organization
5%
University
5%
Construction Company
4%
Media Company
4%
Healthcare Company
3%
Real Estate/Law Firm
3%
Insurance Company
3%
Outsourcing Company
2%
Non Profit
2%
Pharma/Biotech Company
2%
Performing Arts
2%
Recruiting/Hr Firm
2%
Legal Firm
2%
Wholesaler/Distributor
1%
Transportation Company
1%
Marketing Services Firm
1%
Hospitality Company
1%
Recreational Facilities/Services Company
1%
Aerospace/Defense Firm
1%
Consumer Goods Company
1%
Leisure / Travel Company
1%
Mining And Metals Company
1%
Logistics Company
1%
Engineering Company
1%
Non Tech Company
1%

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SAP HCM Reviews Summary
Author infoRatingReview Summary
Vice President & Group Head- People & Workplace Management at Alorica4.5I lead the payroll benefits and HRIS team in Manila, using SAP HCM on-premises. The payroll suite is valuable, but the organizational management aspect needs improvement. We evaluated Darwinbox as an alternative due to organizational challenges.
Manager IT at a educational organization with 51-200 employees4.0We utilize SAP HCM for managing employee data within HR, apart from performance and goal management. Its integration across modules is excellent, but it could be more customizable and user-friendly. Documentation needs improvement. We briefly considered Oracle PeopleSoft as well.
Global Practice Head Sap HCM/Succeess at Sutherland Global Services5.0I work with SAP HCM, focusing on employee control and payroll while collaborating with HRBP and CHRO. It's a comprehensive tool supporting global processes, though some process optimizations were initially challenging. I didn’t use any other solution previously.
sap technical lead at a manufacturing company with 10,001+ employees4.0I'm a technical lead using SAP HCM for resource management and payroll integration with SuccessFactors; while it's centralized and supports global operations well, setup is complex, customization is limited, and pricing is high.
IT PMO at a financial services firm with 10,001+ employees4.0I use SAP HCM for internal database management without any concerns. The functions in ReadyNodes are important, but there is potential for improvement, particularly in vSAN ReadyNodes. I have not considered other solutions or cloud providers.
Head of Digital & Innovation at a manufacturing company with 10,001+ employees4.0We implemented SAP SuccessFactors to streamline HR operations, moving beyond manual Excel processes for payroll to more efficient workflows and error reduction. However, improvement is needed in transparency and support responsiveness, and we seek faster adoption of AI and analytics.
DevOps Engineer at a consultancy with 201-500 employees4.0I have 2.5 years of OpenShift experience and find it user-friendly, scalable, and well-supported by Red Hat, though costly and occasionally impacted by minor version bugs requiring major upgrades for resolution.
General Manager at a energy/utilities company with 10,001+ employees4.5In managing payroll operations, I found SAP HCM to be stable and scalable. However, improving employee engagement through user-friendly features and AI-driven recommendations is crucial. The main challenge with SAP HCM is the high cost of user training.