What is our primary use case?
My main use case for Sisense in my organization is business intelligence, as it helps us with complex data from multiple sources and provides awesome insights, making it easy for us to make data-driven decisions. Sisense solves major issues like lack of actionable analytics, and we mainly use it for tracking all our key performance indicators and optimizing our sales pipeline for the future.
A specific example of how I use Sisense for tracking KPIs and optimizing our sales pipeline is that it helps us monitor performance metrics and make informed decisions quickly, while also aiding in the creation of reports for a better understanding of our business processes and overall performance. We also use it to build dashboards for sales, marketing, and operations, providing actionable insights for decision-making across sales, operations, and finance, and it excels at creating interactive dashboards that non-tech staff can navigate.
What is most valuable?
This tool has given me the power to convert data into new analytical applications, giving me transparency about working on multiple platforms, and since it is cloud-based, it combines different pages for a complete progress report. Overall, it is playing a perfect, fantastic role in my organization.
Some of the best features Sisense offers include its speed due to the In-Chip methodology, great visualization that makes BI easier, and the ability to load millions of data in seconds, which did not seem possible with other traditional reporting tools. It also has a robust architecture and provides REST APIs for external access.
I emphasized the In-Chip methodology because it allows for accessing millions of data in a short span of seconds while providing the best visual effects for our business data.
What needs improvement?
Sisense is easy to set up and connect to various formats and platforms, but it could improve its management strategy for dashboards created by multiple users, reducing complexity and enhancing security. Additionally, since Sisense is a heavy application, caution is necessary when deploying this powerful tool in a resource that meets system requirements to avoid performance delays.
I think the navigation and filtering options could enhance the mobile version, but Sisense needs to work on the layout to improve user experience.
For how long have I used the solution?
I have been using Sisense for the past five years.
What do I think about the stability of the solution?
Sisense is very stable and can handle a large amount of data quickly.
What do I think about the scalability of the solution?
Sisense's scalability is impressive, as it can ingest millions of data and handle it efficiently.
How are customer service and support?
I also want to mention that the technical support has been great, and the onboarding process has been straightforward.
Sisense customer support has been top-notch, great, and very responsive.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before Sisense, I used Microsoft Power BI and Domo, but we switched because Sisense is one of the most accurate data analysis applications, offering an intuitive data exploration approach and allowing our data analytics team to build and share knowledge quickly.
How was the initial setup?
Since I started using Sisense, I have never faced any difficulty in shifting my data from the previous cloud while implementing this software, as it is very easy to install and get started. The free trial also helps us identify drawbacks and find exact solutions.
What was our ROI?
I have seen a return on investment, as Sisense has reduced the time for obtaining complex reports from various data sources and controls multiple formats, enhancing our platform and timely delivery of internal and external resources to our clients.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing has been positive, as the price is relatively affordable compared to other solutions, and I have no challenges with the pricing. The setup is straightforward and easy, and customer support was very helpful when we had questions.
Which other solutions did I evaluate?
Before choosing Sisense, I evaluated Tableau Desktop among other options.
What other advice do I have?
The impact of that speed on my daily work and my team's workflow is significant, as we have been able to load millions of data in fewer seconds, which seemed impossible with traditional tools, enabling us to analyze data and make insights faster for data-driven decisions.
A specific outcome after implementing Sisense is improving our sales results, reducing manual work, and achieving a higher-performing querying capability.
My advice to others looking into using Sisense is that it is the best choice for any company seeking a reliable, powerful, and accurate tool that connects to various databases, providing amazing dashboards and consolidated data resources while ensuring a proper assessment before deployment.
Additionally, Sisense enables real-time communication of data within the organization without the need for constant updates or meetings, making data readily accessible for presentation and collaboration. I would rate this product an overall 8 out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?