SonicWall SMA Reviews

Users indicated significant cost savings and improved efficiency with SonicWall SMA. IT management experienced fewer complications and reduced downtime, resulting in enhanced productivity. Some reported a quick return on costs through streamlined remote access and reduced infrastructure expenses. The security features also helped minimize risks and potential losses from cyber threats. Additionally, the intuitive interface allowed teams to deploy and manage access easily, cutting training time and related expenditures.

SonicWall SMA's pricing, licensing, and setup costs are based on the maximum number of concurrent users, with additional users costing more. Licensing is stackable from five to a million users. Users find the pricing fair and medium-ranged, with an annual bundled hardware license covering all costs. Some note the SSL-VPN software is free, while the Global VPN client is around $150. Overall, the pricing structure accommodates various enterprise needs.

• "The platform has medium pricing."
• "All the costs are included in a bundled license."
• "This solution is priced well and we currently have the maximum number of licenses allowed."

SonicWall SMA is primarily used for secure remote access. It supports on-premises deployments, enabling connections to data servers and applications from remote locations. It also serves to protect against ransomware attacks by adding security layers and is utilized by banks and branch offices for multisite connectivity. Additionally, it facilitates mobile device connections to internal networks and integrates with core banking and ERP systems.

Customer service of SonicWall SMA receives mixed feedback. Many users praise their IT consultants for providing quick and effective solutions. Some believe there's a need for a more extensive knowledge base for self-service and improvement in customer connectivity. While some are highly satisfied and highlight the team's responsiveness and support, others feel the team needs better qualifications. Overall, many appreciate their support but see room for enhancement in service quality and expertise.

The initial setup experience with SonicWall SMA varied. Some found it complex, needing IT consultants, while others found it straightforward and easy. Manuals were clear, support was prompt, and deployment times varied based on complexity and environment. Basic setups were quick, taking minutes to hours, but more advanced configurations could take a day or more. Users with experience in firewall configuration had smoother experiences, and deployment was generally manageable for both cloud and on-premises.

SonicWall SMA scales effectively for both small and large organizations. Users highlight its adaptability, supporting anywhere from five to over 2,000 users, with licensing affecting scalability limits. Some point out scalability benefits due to its cloud nature. It is preferred by various types of users, including security administrators and IT managers. Regardless of the company's size, SonicWall SMA consistently receives high ratings for scalability.

SonicWall SMA is regarded as stable and reliable by many users. Some users highlight that it is very slow, while others report no issues. Stability is generally rated between seven and ten out of ten. Configuration rarely requires hardware adjustments unless upgrading. Users appreciate the absence of bugs, crashes, or freezes, attributing occasional problems to external internet service issues rather than SonicWall SMA itself.