UiPath Orchestrator Reviews

Name: UiPath Orchestrator
Brand: UiPath
Rating: 4.1 (34 reviews)

4.1 out of 5

34 reviews
92% willing to recommend

What is UiPath Orchestrator?

UiPath Orchestrator offers a centralized platform for managing robotic process automation tasks, featuring advanced scheduling, integration capabilities, and robust monitoring to enhance workflow efficiency across environments.

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UiPath Orchestrator is the #6 ranked solution in top Workload Automation solutions. PeerSpot users give UiPath Orchestrator an average rating of 8.2 out of 10. UiPath Orchestrator is most commonly compared to Control-M: UiPath Orchestrator vs Control-M. UiPath Orchestrator is popular among the large enterprise segment, accounting for 66% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 18% of all views.

Helped 859,545 peers since 2012

Featured UiPath Orchestrator reviews

Bantu Kumar

Senior Technical Director at Globant

I primarily use UiPath Orchestrator for deploying my robots along with their machines. We deploy our processes, which generate logs and help us understand what is happening with the robots. We generally use queues to help understand the overall health and average handling times, helping us monitor…

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AmolSontakke

Senior Solution Engineer at Convergys Corporation

I use Document Understanding to process invoices for many customers. We also use Action Center when we need to work with approval workloads. For example, some tickets are raised in ServiceNow. That ticket needs to go to a particular agent and needs to be resolved within the SLA. If the ticket needs to go for approval, we can assign those actions to the approver. Once they approve or reject it, that information will go to the agent, and the next steps will go to the bot. The bot will act according to the status. I also work with the central management function. We also work with different folders in departments like Operations, Finance and Accounting, HR, and other departments. We can create different tenants for them, and in those tenants, we can deploy bots and give access and roles to the end-users if the bots are attended. Everything related to that department can be managed in its tenant. For AI, we use Document Understanding, where we use AI/ML models. We need to create custom ML models depending on the document types and formats. We have already done that in UiPath Orchestrator.

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Guilherme Yoshike

Consultor at Visagio

The key feature for scheduling robots is using time triggers or queue triggers. The centralized login feature greatly helps because we can also use the Active Directory feature. We do not need to create a new user. We can connect with a user from a company, and we can add all the groups they have to set the features for a specific group. We do not need to do that for each user, and we can do that for a specific role we have in the company. I think this helps a lot. In my opinion, the biggest benefit is the queue feature. It helps a lot to escalate the products. We can divide all our items without building any structure to parallel the robots because the UiPath Orchestrator can manage that. For example, if a specific robot runs an item from the queue, we do not need to calculate that. We need to run another robot to consume the same queue. It will get another item that is not the same item that is already running. It helps a lot because it's very simple to use, and we can escalate the robots. I think it's the best thing we have in the infrastructure.

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UiPath Orchestrator mindshare

As of June 2025, the mindshare of UiPath Orchestrator in the Workload Automation category stands at 0.9%, up from 0.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Workload Automation

PeerResearch reports based on UiPath Orchestrator reviews

Type	Title	Date
Category	Workload Automation	Jun 29, 2025	Download
Product	Reviews, tips, and advice from real users	Jun 29, 2025	Download
Comparison	UiPath Orchestrator vs Control-M	Jun 29, 2025	Download
Comparison	UiPath Orchestrator vs Automic Automation	Jun 29, 2025	Download
Comparison	UiPath Orchestrator vs Redwood RunMyJobs	Jun 29, 2025	Download

Title	Rating	Mindshare	Recommending
Control-M	4.4	21.4%	98%	123 interviews Add to research
MuleSoft Anypoint Platform	4.0	6.1%	92%	58 interviews Add to research

Valuable Features

UiPath Orchestrator excels in centralized data management, logging, scheduling, and queue management, providing user-friendly features for efficient task automation. Its interface allows teams to assign roles, create folders, and manage diverse bot activities. The standout functionalities include AI integration, document understanding, and security. User experiences highlight its reliability in processing large data volumes, streamlining automation, and maintaining compliance. Additionally, it offers seamless integration with tools like Splunk and enhances operational accuracy and time savings.

"From my perspective, the main feature of UiPath Orchestrator is their good library of ready-made processes, which is very time-saving."
"UiPath Orchestrator is considered the brain of the system."
"UiPath Orchestrator improves operational efficiency through its centralized dashboard and asset management."

Room for Improvement

UiPath Orchestrator needs improvement in UI, increased flexibility in queue management, and enhanced automation for unexpected scenarios. The licensing cost is high, with a need for more AI capabilities and seamless cloud-to-on-premises functionality. Users find process complexities challenging and require better integration with third-party applications. Improved dashboards, faster support, and greater promotional visibility are also desired. Additionally, issues with credential management, installation, and reporting remain areas for enhancement.

"Regarding licensing costs and setup costs, the pricing is on the higher side compared to other RPA solutions that are entering the market, which are much cheaper, and sometimes we cannot retain customers because of this."
"UiPath basic support has some limitations, however, the premium support levels provide more convenient coverage & response times."
"There are overwhelming features added to UiPath Orchestrator, which can lead to complexities."

ROI

Users reported an ROI with UiPath Orchestrator, observing returns within weeks. Efficiency and reliability improvements positively influenced ROI. Initial costs include licensing, but long-term benefits in speed and management justify the expense. It reduces overtime during peak periods by automating tasks among robots, enhancing efficiency. Cost savings over four to five years amounted to 20,00,000, influenced by transaction processing with numerous bots. Its analytics accelerate decision-making time, impacting customer service.

Pricing

UiPath Orchestrator pricing varies, with users rating it between six to nine out of ten for cost. It's seen as expensive compared to competitors like Microsoft Power Automate. Licenses are typically annual, and while maintenance is included, additional costs may arise for features like document understanding and UiPath Insight. Large organizations may benefit from distributed costs. There are options for purchasing bundles or individual components, with pricing considered competitive despite some concerns about initial licensing expenses.

"The tool's licensing cost is high. I rate the tool an eight or nine on a scale from one to ten, where ten means expensive."
"The product is expensive."
"The product is expensive."

Popular Use Cases

UiPath Orchestrator is used to automate processes such as website handling, supply chain management, and invoice processing. It manages, monitors, and optimizes RPA workflows. Tasks include scheduling, provisioning, deployment, and generating reports. Organizations use it for document understanding, ERP data entry, and high-volume data management. Features like Action Center and Test Suite enhance use. It supports both cloud and on-premises versions for flexible deployment across industries like finance, insurance, and telecom.

Service and Support

UiPath Orchestrator support is generally prompt and effective, with experienced team members and dedicated customer service. However, some users note response delays and challenges in quick resolution during critical production times. The documentation lacks depth, and faster SLA responses are needed, especially when systems are down. Community support is a strong asset, and technical staff availability can be inconsistent. Most users appreciate the support, rating it around eight out of ten.

Deployment

UiPath Orchestrator offers a straightforward setup, particularly for cloud deployments. Despite occasional challenges with on-premises configurations like database and SQL issues, many find the process easy with proper resources. Cloud deployment simplifies infrastructure needs. With adequate training and technical skills, users find it manageable. While initial learning may be challenging, the implementation usually takes a short time, especially with new cloud architectures integrated into bot purchases.

Scalability

UiPath Orchestrator is generally considered scalable, with adaptability depending on the infrastructure, whether cloud or on-premise. Many express satisfaction with its scalability, with ratings ranging mostly from six to ten. Organizations employ it across varying team sizes, utilizing its ability to integrate and manage operations effectively. While it accommodates both small and large enterprises, challenges may arise from scaling automation initiatives internally. Infrastructure and design significantly impact its scalability performance.

Stability

UiPath Orchestrator is highly stable, often rated eight or nine out of ten. Users note its reliability and efficiency in deployment and management. Instances of minor system crashes or rare timeouts are few, though the stability is often machine-dependent for on-premise deployments. Users highlight its seamless integration capabilities and scalability, recognizing it as more stable compared to other tools.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our UiPath Orchestrator Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

18%

Computer Software Company

17%

Government

10%

Manufacturing Company

10%

Educational Organization

Transportation Company

Energy/Utilities Company

Construction Company

Insurance Company

Comms Service Provider

Marketing Services Firm

Non Profit

Real Estate/Law Firm

Retailer

Consumer Goods Company

Outsourcing Company

Performing Arts

University

Recreational Facilities/Services Company

Recruiting/Hr Firm

Renewables & Environment Company

Wholesaler/Distributor

Legal Firm

Logistics Company

Hospitality Company

Healthcare Company

Compare UiPath Orchestrator with alternative products

Learn more about UiPath Orchestrator

UiPath Orchestrator provides a comprehensive suite of tools for automating workflows, centralizing data management, and ensuring security compliance. Known for its ease of use, it helps businesses schedule robots, handle reports, and monitor logs centrally. It facilitates task deployment across diverse environments, simplifies document understanding, process automation, and provides insights into bot activities. While installation and complexity are areas for improvement, Orchestrator remains integral in sectors like finance, telecom, and healthcare.

What features does UiPath Orchestrator provide?

User-Friendly Interface: Easier navigation and interaction for users.
Advanced Scheduling: Enables precise coordination of automation tasks.
Centralized Data Management: Streamlines data oversight and reporting.
Robust Monitoring: Effective tracking of automated processes.
Asset Management with Encryption: Ensures secure handling of resources.
Efficient Queue System: Manages task sequences and priorities effectively.

What benefits and ROI should users expect?

Ease of Use: Simplifies complex automation tasks.
Integration Capabilities: Facilitates seamless connection with multiple applications.
AI-Enhanced Features: Offers advanced automation capabilities.
Flexibility: Supports dynamic deployment across different environments.

Organizations leverage UiPath Orchestrator for automating workflows such as website processes and supply chain management. In industries like finance and healthcare, it is used for provisioning and data entry. It provides a framework to configure machines, create templates, and manage resources, driving efficiency and innovation.