Workato Reviews

Name: Workato
Brand: Workato
Rating: 4.2 (17 reviews)

4.2 out of 5

17 reviews
100% willing to recommend

143 followers

What is Workato?

Named a Leader in iPaaS for Dynamic Integrations by Forrester, Workato is a modern automation and integration platform. With its enterprise-grade capabilities, you can seamlessly integrate and orchestrate workflow automation across cloud and on-premise applications, files and databases without coding.

The Workato team comes from a deep background in building integration products and will continue to expand and change the automation and integration space.

Get the Workato Buyer's Guide and find out what your peers are saying about Workato, webMethods.io, SAP Cloud Platform and more!

Workato is the #7 ranked solution in top Integration Platform as a Service providers. PeerSpot users give Workato an average rating of 8.4 out of 10. Workato is most commonly compared to webMethods.io: Workato vs webMethods.io. Workato is popular among the midsize enterprise segment, accounting for 44% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 31% of all views.

Helped 850,747 peers since 2012

Featured Workato reviews

Rohit Sircar

Integration Solutions Lead | Digital Core Transformation Service Line at Hexaware Technologies Limited

The initial setup is quite straightforward. When connecting Workato with your on-premises system, you have to install the Workato agent on your network. It was not complex but a long process to configure and settle. Workato has not gone live for us yet, so only the developers are currently using it. But in terms of users, we will have close to 250 and maybe 30 additional direct users. We are seeing a lot of different use cases where we can add new recipes because we started small, and there are many different areas where we can implement Workato for automation.

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reviewer2698746

Cloud Data Architect at Google

The features of Workato ( /products/workato-reviews ) are very user-friendly. The product is easy to use, allowing us to integrate hundreds of cloud applications. It is very flexible with most cloud-based or SaaS-based applications. At least for small-scale industries or a small amount of data, it has a very good design pattern for ETL purposes. The performance is convenient and easy to integrate with cloud-based applications. The development and testing process is fast because everything is in a single, zero-code, drag-and-drop environment.

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Kiran Vishwanath

Director at Infoteck Solutions

Workato ( /products/workato-reviews ) allows us to streamline our operations by replacing multiple legacy systems with a single integrated platform. The event-driven architecture, API management, and secure on-prem facilities are highly beneficial for large enterprises. With Workato, organizations can automate end-to-end processes, such as employee onboarding and offboarding, using AI agents. The return on investment is quick, and Workato significantly reduces manual work.

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Workato mindshare

As of May 2025, the mindshare of Workato in the Integration Platform as a Service (iPaaS) category stands at 4.3%, up from 4.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Integration Platform as a Service (iPaaS)

PeerResearch reports based on Workato reviews

Type	Title	Date
Category	Integration Platform as a Service (iPaaS)	May 9, 2025	Download
Product	Reviews, tips, and advice from real users	May 9, 2025	Download
Comparison	Workato vs Microsoft Azure Logic Apps	May 9, 2025	Download
Comparison	Workato vs MuleSoft Anypoint Platform	May 9, 2025	Download
Comparison	Workato vs SAP Cloud Platform	May 9, 2025	Download

Title	Rating	Mindshare	Recommending
webMethods.io	4.0	8.6%	94%	92 interviews Add to research
SAP Cloud Platform	4.0	8.4%	93%	46 interviews Add to research

Valuable Features

Workato offers ease of use and quick integration through its no-code interface. Users appreciate pre-built connectors for streamline connectivity with applications like Salesforce and NetSuite. The drag-and-drop UI simplifies workflow creation, making it accessible to non-technical staff. Workato's automation capabilities reduce development time and enhance operational efficiency. It efficiently manages app-to-app integrations, enabling quick deployment and seamless data transfer across systems. Its extensibility and cloud-based nature further enhance its usability for businesses.

"Workato is less expensive and offers similar integration capabilities."
"I definitely recommend Workato to others; it is the best product in our technology stack, allowing us to integrate legacy systems and address diverse requirements."
"The features of Workato are very user-friendly."

Room for Improvement

Workato needs enhancements in team collaboration flexibility and discoverability. Its API management lacks maturity, and its limited geographical presence affects availability. There are challenges in customization due to low-code constraints, dashboard functionality, debugging, and data transformation. Workato struggles with performance on large datasets and lacks advanced security and B2B integration features. Pricing is high for extensive automation. Programming language support can improve functionality, while ETL capabilities need fortification for complex tasks.

"Currently, Workato is a low-code platform without native programming capabilities. I would appreciate having a dedicated programming language for tasks like transformations and functional programming."
"Integrating on-prem applications is challenging, even though they have an on-prem agent."
"From a technical standpoint, the security features at the data orchestration level could be more organized, and improvements in certificate management are necessary."

ROI

Organizations report that Workato facilitates straightforward setup and quick integration within a week, resulting in improved cash inflow and efficient account management. They highlight productivity boosts, as developers focus more on building products rather than managing integrations. Users indicate notable cost savings by replacing multiple systems and teams with an automated platform. With visible results emerging within a week and enhanced business operations, calculating the exact ROI remains challenging despite available resources for assessment.

Pricing

Workato's pricing for enterprise buyers varies based on factors like usage, licensing, and added features. It utilizes recipe-based pricing with a flat monthly fee and no hidden costs. Pricing ranges significantly, from around $50K for commercial plans to $120K-130K for enterprise solutions. While considered expensive, particularly with advanced features, its value-efficiency and competitive pay-as-you-use model make it a popular choice among small to medium-sized organizations seeking extensive customization options.

"Workato is an expensive solution."
"Speaking about price, I would say that it's market-related. Also, there are costs in addition to the standard license fees since different add-ons depend on what you require."
"On a scale of one to ten, the pricing is around a six. We have a consumption model and the pricing is higher. If you are using any kind of ML-based approach, machine learning, or some advanced analytics, you may have to pay more."

Popular Use Cases

Workato is primarily employed for integration, automation, and data migration across diverse enterprise applications. It facilitates quote-to-cash processes, lead data validation, and business insights through data feeds. Its usage spans finance, HR, and customer onboarding, involving systems like Salesforce, NetSuite, SAP, and Workday. Workato connects eCommerce platforms, automates workflows, and extends functionality to legacy systems, offering over 300 pre-built connectors. It serves both enterprise clients and multi-regional operations.

Service and Support

Workato's customer service and technical support receive high praise for responsiveness and helpfulness, with teams providing quick resolutions and proactive assistance. Support includes chat features and a customer success team. Some users note support isn't 24/7 and express a desire for more time zone coverage. Additionally, professional services offer extensive hours based on purchase packages, and transparency with direct access to product experts aids operations. Challenges arise when facing product limitations.

Deployment

Users found Workato's initial setup very straightforward. Credentials are entered, and the platform handles the rest. The setup process involves installing a Workato agent, adhering to security compliance policies, and establishing connectivity. Training materials provided guidance, enabling the drag-and-drop interface for creating business flows. Assistance from support or partners facilitated understanding and implementation. Maintenance and deployment were easy to manage with available features, and experience levels influenced ease of use.

Scalability

Workato's scalability is appreciated due to its cloud service nature, supporting numerous users and applications. Organizations can adjust based on transaction volume and service usage. Despite some limitations with high data volumes, it supports dynamic operations and multi-region activities. Many users have encountered no limits, though some report performance issues with large datasets. Scalability is considered seamless, handling business needs with minimal manual control, and adapting billing to usage without disruptions.

Stability

Workato demonstrates strong stability, praised for minimal downtime, robust on AWS, and strong load balancing. Many report no issues, while some note challenges with large data loads or specific deployment downtimes requiring restarts. Users rate stability highly, often between eight and ten out of ten. Despite occasional incidents, Workato maintains reliable, steady performance. Limitations like the 50,000 record cap on CSV processing are resolved using scripting actions. Users value Workato's consistent reliability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Workato Buyer's Guide for additional reliable information.