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Adobe Workfront pros and cons

Vendor: Adobe

4.1 out of 5

38 reviews
90% willing to recommend

Pros & Cons summary

Adobe Workfront excels in monitoring project progress, offering valuable features like effective intake and extensive integration capabilities with CRM and service ticket systems. It centralizes tasks, fosters organization, and provides customization for tailored needs. However, improvements in reporting, stability post-acquisition, and integration with Azure DevOps are needed. Additionally, the user page limit should expand to 10,000. Implementation changes may also affect timelines.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Adobe Workfront effectively monitors the progress of projects and tasks, providing clear oversight.

The integration with customer service databases, CRMs, and service ticket management systems is seamless.

Adobe Workfront's infinite customizability allows for tailored project management solutions.

Communication systems integrated within Adobe Workfront help distinguish between general business emails and project-specific conversations.

Centralization of tasks, assignments, and required documents improves organizational efficiency and reduces reliance on decentralized methods.

CONS

Workfront's reporting capabilities must be improved.

Stability has decreased since Adobe acquisition, affecting update quality.

Changes in implementation lead can delay timelines.

Integration with Azure DevOps needs enhancement for better communication.

User limit of 2,000 on a page is restricting; increasing it would improve object searching.

Adobe Workfront Pros review quotes

David Angyalosi

Workfront SME at _VOIS Marketing

Jun 9, 2023

I also like Workfront's integration. The solution integrates natively with other systems. It's easy to connect Workfront to any product that has a customer service database, such as a CRM or service ticket management solution.

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Robert Criscione

Senior Director, Global Design / Marketing Operations at Logitech

Jun 20, 2023

Workfront is innovative and these were plenty of features that I found valuable while working at Logitech. Workfront had this feature of Project Schedule Templatization. This saves time and effort and even leads to the standardization of processes that are well-assorted. The Intelligent Graphical Interfaces of Workfront allow one to look at a specific type of resource and a specific phase for a specific family of products. You can get quite granular with the data and even zoom in or out of the timeline. It also categorizes projects according to classes and portfolios so that over time, you can more easily understand what are the various metrics involved in producing a specific portfolio Another important feature is Workfront allowing you to validate milestones and investigate the project. This also helped me to understand which projects are performing well and whether it was beneficial to invest in the same. The IT and the app configuration is quite secure and it is one of the benefits. One more valuable feature is the integration of communication systems inside Workfront. This helps you differentiate between normal business emails and project-specific conversations. This is also known as ‘queues’ and I absolutely find this feature extremely powerful.

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Product Manager at Accenture

Jun 9, 2023

The tool is very user-friendly.

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Adobe Workfront

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Senior Software engineer at HCLSoftware

Aug 19, 2025

Adobe Workfront acts as a centralized platform, providing a single source of truth for project tasks and resources, supporting Agile methodologies like Kanban and Scrum, and allowing customizable workflows to automate tasks and streamline approvals.

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Sr. Software Engineer at Wipro Limited

Jun 27, 2023

I can say it is a powerful tool. We have everything in-house in that tool, like, creating reports, dashboards, creating various workflows, and everything we have inside one application.

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AJ

Programmer at Labcorp

Aug 19, 2025

The most valuable feature of Adobe Workfront that I have found is the external lookup, which helps users to get the outputs based on the API and enables users to get region information if it was in the country based on the logic-driven key and value pair.

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reviewer2210619

Owner

Jul 3, 2023

Feature-wise, I would say that its overall ability to be infinitely customizable is valuable...My experience with the support team has been amazing.

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Sr. Manager/Adobe Workfront Fusion Developer at Staples, Inc.

Dec 3, 2024

Workfront centralizes the tasks, the assignment of tasks, and documents required to do the work, streamlining communication and information availability, thus improving organization and reducing dependency on decentralized methods like email or servers.

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BH

Data Analyst at a tech services company with 1,001-5,000 employees

Aug 4, 2021

Monitoring the progress of projects and tasks is very effective.

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SK

Senior Consultant at Deloitte

Jun 5, 2023

The intake feature is the most valuable in Workfront.

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Show 3 more reviews (out of 13)

Adobe Workfront Cons review quotes

David Angyalosi

Workfront SME at _VOIS Marketing

Jun 9, 2023

Our product and graphic designers are working with various Adobe products, but Workfront has a no-frills interface. It's a useful tool with everything we need, but it could be a little more attractive and present information in a polished way. It's a web interface, so it's accessible, but the appearance could be a little slicker.

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Robert Criscione

Senior Director, Global Design / Marketing Operations at Logitech

Jun 20, 2023

I have used the product and instantiated it, almost seven years back. The process was fairly complex, however, I don't know if they have changed the same now. But this is something I think, if not addressed can be improved. Another area that needs a little attention, is the change of implementation lead. Back when we had Workfront instantiated, we often had our timeline delayed due to the change in the implementation lead. Now Workfront is under Adobe and, in case, this issue, isn't fixed it should be given due attention. Also, Workfront is a universal tool, which can pose a difficulty for small businesses and companies, who don't have the required time, effort, and knowledge to configure it periodically.

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Product Manager at Accenture

Jun 9, 2023

Sometimes there are glitches when we are reviewing an interactive proof.

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Adobe Workfront

Free Report: Adobe Workfront Reviews and More

Learn what your peers think about Adobe Workfront. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.

865,384 professionals have used our research since 2012.

Senior Software engineer at HCLSoftware

Aug 19, 2025

Improving the efficiency of converting issues to projects is also essential; when converting issues to projects, users should remain on the same page rather than being redirected.

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Sr. Software Engineer at Wipro Limited

Jun 27, 2023

We were having some difficulties creating different kinds of reports and dashboards.

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Veeraganesh Nagarajan

Workfront developer at IBM

Aug 15, 2025

Scalability in Adobe Workfront means it does not have its own storage space, since it is not a digital asset management tool.

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AJ

Programmer at Labcorp

Aug 19, 2025

The performance needs to be smoother, and there is room for improvement in Data Connect while writing queries and integrating with other analysis tools.

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reviewer2210619

Owner

Jul 3, 2023

I would say that the stability, honestly, has gone down since the Adobe acquisition, and the quality when they roll out their updates.

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reviewer2749290

Workfront developer at Tata Consultancy

Aug 12, 2025

In Adobe Workfront, there is a limit of 2,000 users that can be shown on a page. I would suggest increasing this to something around 10,000 so end users can search all objects more efficiently.

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Sr. Manager/Adobe Workfront Fusion Developer at Staples, Inc.

Dec 3, 2024

Adobe Workfront could improve its interface, which may benefit from an overhaul for better consistency between the web interface and the API.

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Show 5 more reviews (out of 15)

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