Aruba ClearPass is used for managing and identifying users.
Network Engineer at General Authority OF ZAKAT & TAX
Helpful support, stable, and user-friendly GUI.
Pros and Cons
- "The most valuable feature of Aruba ClearPass is its ease of use and the GUI is user-friendly."
- "The most valuable feature of Aruba ClearPass is its ease of use and the GUI is user-friendly."
- "We have had some issues with the installation of Aruba ClearPass."
- "We have had some issues with the installation of Aruba ClearPass."
What is our primary use case?
What is most valuable?
The most valuable feature of Aruba ClearPass is its ease of use and the GUI is user-friendly.
For how long have I used the solution?
I have been using Aruba ClearPass for approximately three years.
What do I think about the stability of the solution?
Aruba ClearPass is stable.
Buyer's Guide
Aruba ClearPass
May 2026
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What do I think about the scalability of the solution?
The scalability of Aruba ClearPass is good. We can add more users if we want.
We have two technical staff members using the solution.
How are customer service and support?
We have used the support from Aruba ClearPass and they have helped us with our issues.
I rate the support from Aruba ClearPass a five out of five.
How was the initial setup?
We have had some issues with the installation of Aruba ClearPass.
What's my experience with pricing, setup cost, and licensing?
There is a license to use Aruba ClearPass.
What other advice do I have?
I recommend Aruba ClearPass to others.
I rate Aruba ClearPass a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior konsult at IT-Total Sweden AB
Easy to deploy, integrates well with network equipment, but complex rule building
Pros and Cons
- "The most valuable feature of Aruba ClearPass is the ease of deployment and integration with other equipment in the network."
- "The most valuable feature of Aruba ClearPass is the ease of deployment and integration with other equipment in the network."
- "Aruba ClearPass could improve the complexity of the initial usage. It takes some time to be good at it. It's not simple to build and connect the rules to the network you want to deploy them on."
- "Aruba ClearPass could improve the complexity of the initial usage. It takes some time to be good at it."
What is our primary use case?
I have a few customers that are using Aruba ClearPass.
What is most valuable?
The most valuable feature of Aruba ClearPass is the ease of deployment and integration with other equipment in the network.
What needs improvement?
Aruba ClearPass could improve the complexity of the initial usage. It takes some time to be good at it. It's not simple to build and connect the rules to the network you want to deploy them on.
In a feature release of Aruba ClearPass, they should add a more graphical way to deploy the rules.
For how long have I used the solution?
I have been using Aruba ClearPass for approximately two years.
What do I think about the stability of the solution?
Aruba ClearPass is stable.
I rate the stability of Aruba ClearPass a nine out of ten.
What do I think about the scalability of the solution?
The scalability of Aruba ClearPass could improve. It is easy to make room but some aspects are difficult.
We have approximately 2,000 to 3,000 users that use Aruba ClearPass.
How are customer service and support?
The response time and the knowledge of the support could improve from Aruba ClearPass.
I rate the support from Aruba ClearPass a three out of five.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup of Aruba ClearPass is straightforward. When you need to activate the rules it becomes difficult.
What about the implementation team?
We have one person that is needed to use to support Aruba ClearPass.
What's my experience with pricing, setup cost, and licensing?
The price of Aruba ClearPass is expensive. However, Cisco ISE was as expensive when we were comparing.
Which other solutions did I evaluate?
We compared Cisco ISE before choosing Aruba ClearPass. Aruba ClearPass is better to use, especially if you have a mixed environment from different deployers or different hardware, it scales better.
What other advice do I have?
I rate Aruba ClearPass a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Aruba ClearPass
May 2026
Learn what your peers think about Aruba ClearPass. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,311 professionals have used our research since 2012.
System Engineer - Network at PT.Helios Informatika Nusantara
Has an access tracker that's helpful when you want to troubleshoot authentication failures
Pros and Cons
- "What I like most about Aruba ClearPass is its access tracker that serves as its monitoring feature. The access tracker is really helpful when you want to troubleshoot authentication failures."
- "Aruba ClearPass is a solution I would highly recommend to others looking into implementing it because, in my experience, it's really easy to manage."
- "What needs improvement in Aruba ClearPass is just the endpoint context server, in particular, the indication with the context server because sometimes the daily process isn't as smooth-sailing. Sometimes, the information isn't up-to-date. I'm not sure if that's a vendor limitation, but currently, it's the only tricky part of the current configuration. What I'd like to see in the next release of Aruba ClearPass is a dashboard or a monitoring feature that would allow users to see the integration process with an external server because there's no visibility into that right now."
- "What needs improvement in Aruba ClearPass is just the endpoint context server, in particular, the indication with the context server because sometimes the daily process isn't as smooth-sailing."
What is our primary use case?
We use Aruba ClearPass for our authentication server and also integrate it with our active directory. We also use the endpoint function of the solution.
How has it helped my organization?
Aruba ClearPass has improved our organization because, through it, we have much better visibility in terms of who our users are in our network. We have more insight into the type of devices people are using and their roles. For guests, we can also gather some information from them, for example, their emails, so in most cases, Aruba ClearPass is pretty useful for us.
What is most valuable?
What I like most about Aruba ClearPass is its access tracker that serves as its monitoring feature. The access tracker is really helpful when you want to troubleshoot authentication failures.
What needs improvement?
What needs improvement in Aruba ClearPass is just the endpoint context server, in particular, the indication with the context server because sometimes the daily process isn't as smooth-sailing. Sometimes, the information isn't up-to-date. I'm not sure if that's a vendor limitation, but currently, it's the only tricky part of the current configuration.
What I'd like to see in the next release of Aruba ClearPass is a dashboard or a monitoring feature that would allow users to see the integration process with an external server because there's no visibility into that right now.
For how long have I used the solution?
I've been using Aruba ClearPass for one and a half years.
What do I think about the stability of the solution?
Aruba ClearPass, in terms of stability, is good. We haven't experienced it shutting down in the last one and a half years of using it.
What do I think about the scalability of the solution?
We've only used Aruba ClearPass for the last one and a half years, and we haven't had any need to scale it up, but it seems to be a scalable solution.
How are customer service and support?
We haven't had any issues with Aruba ClearPass. It's been really quiet in the past year, so we haven't contacted their technical support team.
Which solution did I use previously and why did I switch?
We used a different system before using Aruba ClearPass, but we heard that the licensing scheme for Aruba ClearPass is permanent. The solution offers a permanent license while our previous system had an annual license that we had to renew and repurchase yearly, so that was troublesome for us. With Aruba ClearPass, we don't have to repurchase or renew every year, so that's one of the main reasons we switched to it.
How was the initial setup?
Installing Aruba ClearPass was quite easy. The deployment process for it was quite easy and quick. It took our partner less than two weeks to deploy the solution, so it was quite quick.
What about the implementation team?
We used a third-party company for deploying Aruba ClearPass.
What was our ROI?
You can get ROI from Aruba ClearPass after two or three years.
What's my experience with pricing, setup cost, and licensing?
I can't give the exact cost of Aruba ClearPass because that's handled by the purchasing team, but it's on the cheaper side, and on a scale of one to five, I'm rating the cost a four.
Initially, the pricing for the solution is expensive in terms of deployment, but in the long term, for example, after more than five to ten years, the operational cost incurred by the company is quite affordable because you don't have to renew the license. It's a one-time purchase.
My company only uses the standard license for Aruba ClearPass.
What other advice do I have?
My company has eight hundred users of Aruba ClearPass in the IT security team, and about five or six people are required for the deployment and maintenance of the solution.
Currently, my company doesn't have any plans of increasing usage for Aruba ClearPass because it's been scaled up three times more than the current need when it was first purchased, so the solution is only being used at about 30% of its maximum capacity. It could take another four or five years before my company increases its usage.
Aruba ClearPass is a solution I would highly recommend to others looking into implementing it because, in my experience, it's really easy to manage. It has a low production cost, and even if the initial cost for the deployment is quite high, it becomes pretty cheap because you don't have to renew the license. If you need basic captive portal authentication, I would recommend Aruba ClearPass.
I'm rating Aruba ClearPass nine out of ten.
My company is a customer, not a partner of Aruba ClearPass.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Team Leader at a retailer with 10,001+ employees
A flexible solution with automatic onboarding and a vast amount of features
Pros and Cons
- "It is beneficial from a security perspective because not everyone can connect to our wifi without going through an authentication process."
- "Aruba ClearPass is very flexible and you can implement any complex solution, so I can say that this is the best solution on the market."
- "It would be good if ClearPass made it a SaaS solution."
- "It would be good if ClearPass made it a SaaS solution."
What is our primary use case?
It is a network access control solution used to authenticate users. We use it for wifi certificate-based authentication. It is also good for automatic onboarding and fingerprinting, like automatic device classification. This allows us to control devices automatically and have role-based authentication. For example, for Windows and Mac, we can define a specific role, and it will automatically go to that role. We can also enable free wifi guest authentication.
There are so many features in Aruba ClearPass that our company hasn't even utilized all of them. It is beneficial from a security perspective because not everyone can connect to our wifi without going through an authentication process using a corporate device or a corporate email ID. The solution confirms the credentials before they can connect to the wifi.
What is most valuable?
Aruba ClearPass has a feature called ClearPass OnGuard, like an agent installed on all devices. It ensures your device complies with corporate policies, like antivirus or firewall settings. In addition, it verifies before allowing users to connect properly to our networks.
What needs improvement?
It would be good if ClearPass made it a SaaS solution. The only difficulty is that it's a security solution, and if you put a security solution on a SaaS, there could be certain challenges. That may be why ClearPass hasn't done it.
For how long have I used the solution?
We have been using this solution for about seven years. We initially used it on-premises but have been using it on a private cloud for the last four years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution, and we have almost 2000 high-end users.
Which solution did I use previously and why did I switch?
We did not use any solution before Aruba ClearPass. This is the first NAC solution we deployed, and we are still using it.
How was the initial setup?
The initial setup was okay for us. A partner managed it, and we had no troubles. The deployment took about six months because we had a lot of user migration and needed to change device authentication.
What's my experience with pricing, setup cost, and licensing?
There are different licenses, like onboarding, OnGuard and access licenses. We purchase a yearly license that includes all features.
What other advice do I have?
I rate this solution a ten out of ten. I would recommend Aruba ClearPass because it has all the features. It is very flexible, and you can implement any complex solution. For example, if you want to allow only Android or any complex situation, you can with Aruba ClearPass. Therefore, I can say that this is the best solution on the market.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Administrator at a government with 5,001-10,000 employees
Good stability and offers seamless integration with other systems
Pros and Cons
- "Authentication capabilities are one of the most valuable features."
- "One area for improvement would be the possibility of using social media providers for user authentication."
What is our primary use case?
We use ClearPass to authenticate users and have a project in development that will use NAC solutions. In addition to these, we also use ClearPass to onboard clients for secure access and guest management.
How has it helped my organization?
We have flexible and detailed options to implement our security policy using ClearPass Policy Manager engine.
What is most valuable?
The authentication capabilities are one of the most valuable features, including the ability to build specific rules within the system to authenticate users in complex scenarios. The onboard feature to automate provisioning and configuration distribuition for secure networks has many useful resources. Additionally, the integration with other systems is a great value and a standout feature of the product.
What needs improvement?
One area for improvement would be the possibility of using social media providers for user authentication. In Brazil, we have a government-sponsored service that indicates users who would like to see this feature supported. I have made a formal request for this feature, but I am unsure if it will be considered for a future release. However, it would be a valuable addition for us.
For how long have I used the solution?
We use ClearPass with Aruba controllers for our wireless LAN. We have the 7220 gateway/controller model and wireless APs, specifically the 510 series.
What do I think about the stability of the solution?
It is a stable product. We've never experienced any downtime with ClearPass. We have a cluster of ClearPass servers, and we've never had any problems with stability or downtime.
What do I think about the scalability of the solution?
The scalability is good. You can scale very well.
How are customer service and support?
I had to call customer support once because I needed to reset the license for an upgrade, and I needed guidance on how to use the new license model. That was the only time I had to call support. They responded to me quickly and it was a good experience.
How was the initial setup?
I would rate it an eight out of ten, where ten is the easiest and zero is the most difficult.
What about the implementation team?
It took a few months to deploy the solution. I was the main technician involved in the deployment.
What's my experience with pricing, setup cost, and licensing?
The pricing is a little bit more expensive than other options, but it's worth the value.
What other advice do I have?
Overall, I would rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Mar 24, 2026
Flag as inappropriateSystem Engineer - Network at PT.Helios Informatika Nusantara
Stable product with an efficient dynamic segmentation feature
Pros and Cons
- "Aruba ClearPass's most valuable feature is dynamic segmentation."
- "The platform's API integration could be better. Additionally, its pricing could be affordable."
What is our primary use case?
We use the platform to improve network security.
What is most valuable?
Aruba ClearPass's most valuable feature is dynamic segmentation. It assigns the right wired or wireless connections to the right user. We don't have to run the process manually.
What needs improvement?
The platform's API integration could be better. Additionally, its pricing could be affordable.
For how long have I used the solution?
We have been using Aruba ClearPass for three years.
What do I think about the stability of the solution?
It is a stable product.
What do I think about the scalability of the solution?
It is scalable for a small company.
How are customer service and support?
The technical support team could work on a better process while escalating the issues from one engineer to another. Sometimes, we have to explain the issues from the beginning all over again.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward and takes two months to complete.
What's my experience with pricing, setup cost, and licensing?
The product is quite expensive. I rate its pricing a seven out of ten.
What other advice do I have?
I rate Aruba ClearPass an eight out of ten. It has useful technology and good performance. It needs improvement in terms of pricing and support.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Network engineer / owner at a photography company with 11-50 employees
Offers ability to authenticate using not just certificates but also MAC addresses
Pros and Cons
- "I would rate the stability a nine out of ten."
- "There is room for improvement in terms of scalability."
What is our primary use case?
We mainly use it for 802.1X authentication.
What is most valuable?
Our customers like its ability to authenticate using not just certificates but also MAC addresses is very helpful in mitigating unauthenticated access on networks and switches.
What needs improvement?
There is room for improvement in terms of scalability.
For how long have I used the solution?
I have experience with Aruba ClearPass for five to six years.
What do I think about the stability of the solution?
I would rate the stability a nine out of ten.
What do I think about the scalability of the solution?
I would rate the scalability an eight out of ten. Our customers are mostly medium-sized businesses.
Which solution did I use previously and why did I switch?
I have some years of experience with FortiGate, Fortinet Firewalls, and Fortinet switches. Mostly with FortiSwitch models 6450, 548, and 124F.
What about the implementation team?
I didn't set it up myself. I'm involved in operating the system.
What other advice do I have?
Overall, I would rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Group Head - IT at Medusind Solutions India Pvt. Ltd.
High availability and simple implmentaion
Pros and Cons
- "The solution has been working well."
- "The scalability could improve."
What is our primary use case?
We are using Aruba ClearPass for authentication purposes.
What is most valuable?
The solution has been working well.
What needs improvement?
The scalability could improve.
For how long have I used the solution?
I have used Aruba ClearPass within the last 12 months.
What do I think about the stability of the solution?
Aruba ClearPass is a stable solution.
What do I think about the scalability of the solution?
I rate the scalability of Aruba ClearPass a nine out of ten.
How was the initial setup?
The initial setup of Aruba ClearPass was simple.
What about the implementation team?
We did the deployment of the solution in-house.
What other advice do I have?
I rate Aruba ClearPass an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Aruba ClearPass Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2026
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