Aruba ClearPass Reviews

• Open standards-based Networks Access Control, 802.1x
• Excellent API/third party integration module
• Radius server features
• Visibility reporting (see who accessed the network with which device, etc.)
• Onboarding solution for BYOD

• Security of wired and wireless network increased significantly without any complexity for our user community.
• Integration with existing tooling/databases improved efficiency and visibility.
• Less components to manage (we phased out MS NPS, Cisco ACS).
• Guest experience improved while "load" on IT lowered.

How the licenses-in-use counting works in educational environments could be improved.

Also, appliance sizing could be improved, as the gaps from 500 to 5,000 and from 5,000 to 250,000 is too large. There should be 2,500 and 10,000 appliances as well.

No issues with deployment.

No issues with stability.

No issues of scalability.

The most valuable feature is the OnGuard agent which performs posture assessments.

This product helps the organization to perform the NAC concept and check the health of computers before granting them access to the network.

Access Tracker section and ClearPass Insight have rooms of improvements.

For Access Tracker: it would be great if Aruba added more information in the Access Tracker section, such as an endpoint’s IP address, device category, name/description of network device, and SHL name, if any.

For ClearPass Insight: it currently has low limits and a lot of use cases couldn’t be applied by the customer which required customization by the Aruba TAC. This is the thing that consumes the most time and could lead to performance issues for ClearPass Insight.

We've used it for two years.

No issues encountered.

No issues encountered.

No issues encountered.

9/10

9/10

I didn’t use another solution.

When there are a lot of requirements, the initial setup will be complex, so it depends on the organization’s requirements.

It was through a vendor team, and I would advise anyone going to implement this solution to enable all features during the initial setup and try to get some reference from the vendor in order to contact them and ask them about their experience.

For licensing, it depends on the organization’s capacity.

I didn’t evaluate another solution.

I would advise you to get support directly from the vendor and not use the partner support.

We use this solution for controlling the security of our wireless network.

Aruba ClearPass has improved the security control in our network environment.

The most valuable feature for our network environment is the identification of discovered devices. 

Configuration should be more easy to understand between the link of two topics.

We used ClearPass for wireless 802.1x Authentication in a large campus deployment (more than 10,000 access points). 

We are also going to use it for our guest WiFi access solution. I would like to promote its use for wired network authentication as well.

• It eliminated the management of 10 different individual discrete RADIUS servers. 
• We are able to satisfy many different organizational needs because of its flexibility.

The ClearPass clustering model saved us staff time and reduced errors by eliminating the need to manage individual RADIUS servers. The mulit-vendor capability is also valuable.

The product's graphical user interface (GUI) could use an update and better integration between the guest management and policy management interfaces.

I'd also like to make sure there is support for Juniper switches.

It has been pretty stable, except sometimes when we go to upgrade to a different version - it hasn't been user-impacting - but we've had some issues.

We were using a different vendor's wireless infrastructure, and we switched to the Aruba platform - and ClearPass, that was part the package.

The most important criterion when selecting the vendor in this particular case was integration with a wireless infrastructure product because it was the same vendor.

There were two in total, Cisco and Aruba. We chose Aruba because their technical support was more responsive and knowledgeable than we had with Cisco.

Do a proof of concept. Actually get your hands on the product and don't just look at the brochure, the glossy about the product.

I rate it a nine out of 10 because it's done everything that we've been able to ask it to do.

We got rid of books after our third year of installing Aruba WiFi. Our educational delivery system is 99% online with the exception of a few AP classes dictated by the State. As IoT has started arriving on campus, the Aruba solution is already in place. 

ClearPass is the most valuable tool in my arsenal. It ties everything together: users, devices, IoT, mobile devices, guests, and networks. All of it.

It has an easy to learn web GUI and command lines.

• The AirWave Dashboard heat maps could be better designed. 
• Instructions on adding layouts are not as clear as they could be.

Every time I extend my environment: mobile device management, a dashboard to see all my switches, controllers, access points, devices, and users. Aruba has had the best solution. 

The support is top notch, expert, and very friendly. 

Cost is important. I switched because Aruba's costs were well below Cisco's. Aruba has outpaced Cisco in the marketplace and in performance.

I shopped six WiFi companies for a year before I decided on going with Aruba. Since then, I have replaced all of my Cisco products, with Aruba except the core, which I installed Juniper. This year Aruba has developed a premium core system, and we are putting it in. I like the fact Aruba has cloud or on-prem controllers. I like managing my own environments, so I use on-prem. 

We are an “Aruba House”.

OnBoard, OnGuard, SSO and IntroSpect UEBA, including Palo Alto integration. These are valuable from engineer to C-level executives, who want visibility, performance, statistics, and a platform which can take action for them without manual intervention, saving time and money.

Gives us network access control, visibility, scalability, security, and control in what is becoming an uncontrollable, inundated BYOD and IoT world.

Aruba is always finding better, innovative ways to make their products easier and more friendly. It is always being improved, but what I would like to see is “AAS”. Not only Aruba APs with central, but NAC/ClearPass, AirWave, and everything licensed as a Service. This way, like AWS, they can spin up what they need when they need it and vice versa.

None.

None.

Awesome tech support when needed. Each customer is given a customer number and TAC will follow through until all issues are resolved, whether it be a flaw in the product or a customer misconfiguration.

I did not personally use a previous solution.

Initial setup is straightforward. It is recommended to read the manual before implementation.

I provide straight answers. Licensing and pricing are extremely straightforward.

Run a 90 day free Proof of Concept (PoC) for each product by implementing and using it fully in your environment. This way you will be educated on its features, functionality, and manageability.

No.

I use ClearPass for network access control, profiling, and security.

ClearPass's best feature is its comprehensiveness.

It would be useful if a free trial was available for customers to see if ClearPass is suitable for them before purchasing.

I've been using ClearPass for two years.

ClearPass is stable.

ClearPass is scalable.

ClearPass's technical support is okay.

ClearPass isn't hard to set up, but it takes a long time.

I'd advise anybody thinking of implementing ClearPass to go for it, it's a good solution. I would rate ClearPass as eight out of ten.

Aruba ClearPass could be deployed on-premise in the cloud.

Aruba ClearPass is a simple solution for customers to see what is happening on their network.

I have been using Aruba ClearPass for approximately five years.

Aruba ClearPass is used for our clients to control and access their network.

Aruba ClearPass is stable.

I have found Aruba ClearPass to be scalable.

We have approximately three to four clients that are using this solution.

The support has been good for our customers.

Aruba ClearPass is complicated to install. Before our clients can use the solution they typically do a POC and we loan them some equipment for them to test with.

The projects from negotiation to acceptance take approximately three to six months.

The implementation can improve because it is challenging to explain some of the concepts to the client.

We do the implementation of the solution, and the time it takes for us to do the deployment depends on the customer's size.

The starting price of Aruba ClearPass is 200k Hong Kong dollars. The licensing is based on the endpoints. For example, 100 - 500 endpoints. 

There is a subscription for the support from the vendor that can be bundled together.

The solution can be expensive because you might have to train the customer.

I rate Aruba ClearPass a seven out of ten.