Aruba ClearPass Reviews

Our primary use case is providing services for this solution. We've done a big proof of concept for Clearpass in our company. And another recent case I prepared was a proposal for one of our biggest customers regarding a solution for network access control. Clearpass was practically the heart of that solution.

My position in the company is independent. The company sells end products and services from various vendors and Aruba is one of them. We do the implementation. 

One of the most valuable features of the solution is the maturity of the product and, of course, the functionality is also very good. 

Possibly some of the functions could be improved, but it's hard to say. Generally, Clearpass is considered the leader in its field and it's a very good product. 

I've been using this solution for about half a year. 

We have quite good support from local representatives and we have our own team in the company for maintenance. A lot is available online.

Initial setup of the solution is relatively straightforward. There are a lot of videos and documentation available on the internet.

We looked at Pulse Policy Secure as a possible option. In some areas it has more flexibility than Clearpass but Clearpass came out on top in the end. Policy Secure has some ability issues and lack of good support. 

I would rate this product a nine out of 10. 

The most valuable features are planning and analytics.

It is simple to deploy.

It is transparent for the users to come in through ClearPass.

In the future, I would like to see plugins for AI and machine learning. If it did pattern analysis then it could help to determine our requirements automatically.

We have been using ClearPass for a couple of months. 

ClearPass has been very stable and there are no hiccups or any issues that we are experiencing.

It is modularly scalable and I don't see any issues with it.

I've got a lot of people connecting to my facility from outside of the organization, and they all connect through ClearPass. The combined external and internal user count is around 500.

The support that I have had from Aruba on this solution has been very nice. It's very easy to access support and the documentation is self-explanatory. You won't need much guidance from the Aruba team.

When it comes to the initial setup, as a customer, you need to prepare your own decision matrix. Once the matrices are in place, the rollout of ClearPass is seamless. It is easy. However, if you don't do your introspection and homework then it could be a challenge for an organization.

This is a solution that I would strongly recommend.

We are very happy with the support and the product overall. Although it meets our satisfaction and requirements 100%, you can never give a 100% mark. There is a little bit of room for improvement in all things.

I would rate this solution a nine out of ten.

We are a solution provider and this is one of the products that we implement for our clients.

The most valuable feature is flexibility as it supports solutions from multiple vendors.

The interface could be made easier and more intuitive.

We have been using Aruba ClearPass for about four years.

This is a stable product.

The technical support is very good. When you have an issue they respond very, very quickly.

We have qualified and certified engineers who implement and deploy this solution.

The price is not an issue for us.

Overall, Aruba ClearPass is a very good product, we feel very confident using it, and it is a product that I would recommend. That said, it is not perfect.

I would rate this solution a nine out of ten.

We use this solution mainly for NAC, network access control.

It's security control after all so just like you have an EDR installed, we double verify whether a machine is compliant with our policy on the one hand, and on the other hand, if it's also one of our machines so that we can let it into the network. It's security control.

The most valuable feature for us is the policy compliance. They have an API that assists you in checking whether a machine has specific clients. For example, we check whether the EDR is updated and whether there are specific clients whose machine should be allowed to connect to the network.

The user interface should be improved. The logs and how the logging mechanism works can also use an upgrade. It should also have better reporting, we were trying to do the reports and didn't manage to do them because technically we couldn't. 

Better documentation on the API would be useful as well.

The solution is stable.

The scalability is good. We didn't have any problems there. We deployed it in 12 hours worldwide, so it's pretty scalable. There are about 2,500 users currently, in total.

In terms of increasing our user base, we increase the license whenever we acquire a company so it depends on whether we're growing organically or not organically. It's in the pipeline, so once we buy a company they go through us, pick a stage, and we implement all the security enforcement for that company. So as long as we buy companies, we implement this as well.

Most of the problems we had were solved by the integrator. The technical support is medium to good.

The initial setup was complex. The deployment was fast, but in order to tune the policy, install the agent, and do everything else, I would say it took around 4 to 6 months.

We used an integrator. They were very good. Most of the shortcomings were technology based, not implementation based.

My advice is to get a good integrator.

I would rate this solution as an eight and a half out of ten.

Our primary use case for Aruba ClearPass is to use it in IoT services.

Aruba has improved my organization because it supported me on my level of access. I hope to see Aruba add routers to their portfolio. 

A very important feature for me is its support of a multi-tenant solution on deliverables. For instance, I have three customers, or three users, and I want each customer to have his own portal and his own database to manage their subscriber for reporting and for provision. 

Aruba needs to improve and the processes must be clear. I also believe the marketing is very important, as well as to split the database to be more specific, like having a user name, access point name or site name. 

In general, Aruba is very stable and it supports me every time I have issues related to my database. 

The scalability is good. We currently have about 100 users but we expect this to grow to 10,000 by the end of the year. So we plan to increase our usage. We won't need to employ extra staff because the support from Aruba is very good.

The technical support from Aruba is very good.

Before we started using Aruba we worked on Cisco, which has the same setup. They had the same access layer, access points, access controller and management at Cisco. We were, however, looking for a wireless solution.

The deployment took about two years, and then it took about two weeks for the configurations to be activated. 

We've invested in Aruba to increase our customers to 10,000 by the end of the year so we hope to see a good return on investment. 

We pay an annual licensing fee for Aruba and there are no additional costs.

I can recommend this solution for anyone in terms of guest management or from a security perspective. I will rate this a nine out of ten.

1. To improve overall security by segmenting the Guest and Corporate Vlan.

2. To Manage BYOD in the organization. 

3. To provide visbility on my corporate network using one management dashboard   environment for the devices

Secure organization by completely segmenting the guest and corporate vlans SSID. 

Less management and support effort on the management of BYOD. 

Clear visibility on the LAN .

The most valuable features would be: 

• Wireless segregation
• Bandwidth segmentation
• Prioritization
• BYOD management
• Overall visibility.

I would like the area of managing wired technology to be improved. Wireless is very good but I'm still struggling a bit to do my end to end configurations in the wired technology area.

The Virtual Machine for the Clearpass sometimes has issues with loosing the management IP

This solution is stable. 

Scalability is fine because it's batched upon endpoint devices, and licensing. If you max out the endpoint devices that you want to manage, you just upgrade the license and get more scalability. The core server is running on virtualization, so you can expand the resources for you to be able to grow your server needs.

We previously used Cisco ISE. We switched because it was complex. Even the deployment was not straightforward. When I had Cisco ISE, it was still in the first version, 1.2. I heard people mention that version 2.2 is much more friendly, easy to deploy, and easy to use but I didn't get a chance to test that. I used Cisco ISE when it was what I would consider a very complex solution, difficult to install, and even understand. Even then, it was not meeting my requirements.

The initial setup was straightforward and the deployment took almost a month. 

Cisco ISE V1

I would rate this solution a nine. 

We use this solution for controlling the security of our wireless network.

Aruba ClearPass has improved the security control in our network environment.

The most valuable feature for our network environment is the identification of discovered devices. 

Configuration should be more easy to understand between the link of two topics.

We used ClearPass for wireless 802.1x Authentication in a large campus deployment (more than 10,000 access points). 

We are also going to use it for our guest WiFi access solution. I would like to promote its use for wired network authentication as well.

• It eliminated the management of 10 different individual discrete RADIUS servers. 
• We are able to satisfy many different organizational needs because of its flexibility.

The ClearPass clustering model saved us staff time and reduced errors by eliminating the need to manage individual RADIUS servers. The mulit-vendor capability is also valuable.

The product's graphical user interface (GUI) could use an update and better integration between the guest management and policy management interfaces.

I'd also like to make sure there is support for Juniper switches.

It has been pretty stable, except sometimes when we go to upgrade to a different version - it hasn't been user-impacting - but we've had some issues.

We were using a different vendor's wireless infrastructure, and we switched to the Aruba platform - and ClearPass, that was part the package.

The most important criterion when selecting the vendor in this particular case was integration with a wireless infrastructure product because it was the same vendor.

There were two in total, Cisco and Aruba. We chose Aruba because their technical support was more responsive and knowledgeable than we had with Cisco.

Do a proof of concept. Actually get your hands on the product and don't just look at the brochure, the glossy about the product.

I rate it a nine out of 10 because it's done everything that we've been able to ask it to do.