Aruba ClearPass Reviews

We are a gold partner of Aruba. We have deployed it in different educational institutions. It is mainly being used by the students. They onboard their mobile devices on ClearPass so that they can use them securely, and the IT team can have more visibility on the product. This is the main use case for ClearPass.

The visibility and security features are most valuable. We get a clear view. It is a very secure product for educational institutions. 

It is very user-friendly. It is easy to configure and use. The dashboard is very intuitive, and it can give you a very clear view. You can see all the students and all the onboarded devices on the dashboard.

The improvement can be in the cloud area. They can improve it for the cloud so that we can deploy it on the cloud.

In terms of new features, I don't have anything in mind, but Aruba is always working on new features. They are doing releases every quarter or six months.

We have been working with Aruba products since 2004. We are one of the oldest partners of Aruba in the Middle East. We've been working with ClearPass for 10 years.

It is very stable. 

It is highly scalable. You can start with a couple of users, and you can scale up to 10,000. We have a deployment of 25,000 users in one of the biggest universities in Lebanon.

They are really fast and highly knowledgeable.

It is really easy to set up. It is very user-friendly and easy to configure.

It doesn't take a lot of time to deploy and configure ClearPass. It takes about a week or a maximum of 10 days for the whole deployment.

It is affordable. In Lebanon, companies are small, and they do not have a big budget. They cannot invest a lot of money, and Aruba ClearPass is quite affordable for them.

ClearPass is one of the best solutions we have ever worked with. It is very stable and secure, and it has a lot of features that an institution can benefit from.

I would easily rate it a nine out of 10.

We use Aruba ClearPass for Nutanix and TECHx.

Aruba ClearPass's most valuable features are simple accessing, operating, and management. Additionally, the dashboard and performance work well.

The monitoring of Aruba ClearPass needs improvement. For example, they have monitoring for TECHx and you can find out what the administrator did. However,   if Aruba ClearPass is managing GUI devices, you do not know what the administrator is doing.

I have been using Aruba ClearPass for approximately three years.

The stability of Aruba ClearPass is good.

Aruba ClearPass can scale.

I have to use the support from Aruba ClearPass a few times and I had a good experience.

I have used Cisco solutions and they have nice but complex. If you do not have a good experience, it is complex to set up and operate. Aruba ClearPass is easy for everybody and better than Cisco. I would recommend Aruba ClearPass but I would not recommend Cisco.

The initial setup of Aruba ClearPass is very easy.

I feel this solution is the best on the market.

I rate Aruba ClearPass a nine out of ten.

I mostly use ClearPass for network separation.

I would like to see better integration with the firewall for zeroing out blacklisted users.

I've been using Aruba solutions for almost 20 years.

When working with a virtual solution, it's always the same image when you do the initial installation, but you need to have a picture of the scale you want to achieve. 

For example, let's say you are switching from a medium-sized solution to a larger-scale solution. Suppose you overestimate and wind up with too many endpoints. In that case, you'll need to reinstall the solution because it reserves resources of your virtual infrastructure, depending on the type of installation that you do. 

Say, for instance, I want my next solution to service 5,000 endpoints, and in the end, you have 12,000. That means you needed the bigger version. The license is the same, but the installation reserves the resources of the virtual infrastructure.

We handle all our support in-house. Our engineers have the highest certifications.

Generally speaking, setting up a network access control solution is complex. You have to integrate the use cases.

I rate Aruba ClearPass eight out of 10. It's a great solution with multi-vendor support. That's always useful. My advice is to take advantage of Aruba's identification solution called ClearPass Insight in addition to the network access control.

The advanced RADIUS functionality is the most valuable feature for us.

It is possible to connect corporate people and external people to the WiFi with certificates by doing CA and on-boarding for external people and traditional Radius for the corporate people.

I'd like to see improvement with RADIUS and guest on-boarding. It also needs to be more intuitive to use with simplified administration.

I've used it for two to three years.

There were issues with High Availability and very important changes and issues with version upgrades.

There were no issues with the stability.

There were no issues with the scalability.

2/10 - it was very difficult to find the correct assistance. If we could find the right one, we would be happy.

We previously used Cisco NAC Guest Server and AMI GoPod. ClearPass is the evolution of AMI GoPod.

It was too complex. There is too much functionality in one device such as RADIUS, Guest, Provisioning, On-boarding, and NAC.

The implementation was done in-house. It is the corporative authentication solution and the Guest Portal for the customer.

It is a very complete solution with some important functionalities, but it can be difficult to implement and the support is not the best.

There are many features of ClearPass that are worth mentioning -- mainly the extensive support of almost all networking protocols ‎and mobile platforms, the flexibility to integrate with other systems, the debugging and logging facilities, and finally the ability to fully customize web login and payment pages.

It has eliminated unauthorized access to the corporate network, hence minimizing the threat level.

If the UI is simplified and improved, bugs are minimized, and the support becomes more responsive, it would be perfect.

I've used it for two years.

There were major bugs that caused us to spend an extensive amount of time for recovering the configurations. Aruba has fixed it upon our request and provided details.

It's very good, but not excellent.

No, we did not.

It was extremely complex in our heterogeneous, scattered environment. To be able to deploy a NAC solution without ‎causing downtime is a tedious task.

It was a mixed team working together.

Sizing is very important as the licenses of Aruba ClearPass are quite expensive.

Use the DHCP options for a long time to profile all types of devices communicating on a network. ‎Keep ClearPass in monitoring mode and start blocking profiled devices in batch.

I use this solution when I need deep authentication regarding security issues, passwords and so on. ClearPass is also available on the Captive Portal. We're also finding that customers with many IOT devices are interested in the product. We are customers of Cisco and deploy this solution for our customers. 

ClearPass works, it's quite stable and the solution is NAC and will stay that way. The QBT technology is very good.  

There is an issue on the technical side with ClearPass. Many devices work with SSL certificates but Aruba ClearPass only has the ability to handle one certificate for both the management process and also for the Captive Portal. I would like Aruba to permit the use of different certificates for the Captive Portal and for the management interfaces.

The solution is stable. 

There is scalability but it's linked to the licensing model and is quite inferior to other solutions like Cisco ISE or Macmon.

When we sell this solution to our customers it's always with a really, really high SLA. The support engineers at Aruba are knowledgeable and they provide good support.

If you know what you're doing, deployment doesn't take much time. It requires first deploying a V-LAN schema so you have to keep that in mind. 

I would recommend this solution and rate it nine out of 10. 

Our primary use is network access control at the endpoints.

The interface is very easy to use and the workflow is quite straightforward.

The licensing model could be improved.

We have been working with ClearPass for about two years.

This is a very reliable and robust product and we plan to continue using it

We have not yet had to scale or add features, but I think that it's going to be easy. We currently have about 10,000 endpoints.

The support is good and they are quite fast. We have not had many issues.

I have experience with Cisco ISE and ClearPass is much easier to use. Because it is so complicated, we were having a lot of issues with it.

The initial setup is straightforward and easy to do. It took less than a week to deploy.

We purchased this solution together with the Professional Services, so the vendor set it up for us.

The pricing is not bad and everything is included.

Overall, this is a good product and I can recommend it. There is really nothing bad that I can say about it, although I do think that they should work on changing the licensing model.

I would rate this solution an eight out of ten.

The greatest feature in Aruba ClearPass, in my opinion, is its modularity and its openness to all vendors. Unlike its competitor (Cisco ISE), Aruba ClearPass supports integration with almost all vendors, and the ClearPass Guest module is unmatched by any other vendor. 

The ability to tune small details is really powerful and is always a selling point. 

Of course, let's not forget that the ClearPass Insight module which produces such valuable reports with small pieces of configurations is a great feature.

Customers who have used ClearPass had their organized improved with the ability to control all devices connecting to their network and the ability to even form a database of all the endpoints in the network and their fingerprints as well. 

Also, the integration with Aruba Wireless is always a plus point.

The main issue I have seen with Aruba ClearPass is specific integration with Juniper firewalls, and this is definitely something I would like to see in the future.

I've had no issues with deployment.

I didn't encounter any issues with stability.

I didn't encounter any issues with scalability.

I would advise customers who want to protect their network, do health checks on BYOD, provide guest access and of course AAA functions to manage their network devices to go for ClearPass, but they have to be ready to get into so much details as the power of ClearPass is in its ability to customize even the smallest details as they wish of course.