Aruba ClearPass Reviews

We use Aruba ClearPass for customers to ensure that whatever devices are entering the network have the correct posture. For example, they have the correct operating system and antivirus, and the firewalls turned on.

The most valuable features of Aruba ClearPass are its ease of use and the general network access controls.

A specific component is part of the solution called ClearPass Onboard, which can sometimes be complex and challenging to set up. If they could simplify the process and make it easier, that would be a benefit.

In an upcoming release, they need to include support for Android devices. Android devices are not fully supported at this time.

I have been using Aruba ClearPass for approximately five years.

The stability of Aruba ClearPass is good.

Aruba ClearPass is scalable. It's very good to scale because you can add additional units and integrate them.

I have used the support many times and they can help remotely which is helpful.

I rate the support from Aruba ClearPass an eight out of ten.

Aruba ClearPass is very easy to set up.

The time it takes to deploy the solution entirely depends on the customer's needs. Installing the software is very quick which can take about an hour. However, customizing and configuring it with all the different options can take from one day to a week or two depending on what the customer wants.

I do the implementation and configuration of the solution for customers.

You can get Aruba ClearPass either where you purchase it outright or you can be subscription-based. The cost will vary according to what is selected, but it's licensed per device. For example, for a hundred users or a hundred device license, it would cost approximately $2,000.

I have evaluated Fortinet and is good. It is simple and easy to use.

The maintenance could be more user-friendly. If you don't attend a course or if you don't have any technical knowledge of it. If a customer is going to maintain it themselves, they should attend some training.

My advice to others is to make sure they have the skill. Once they have the skills and have done the training, it's fairly simple to use the solution. If they try and do it on their own and try to figure things out, they are going to hate the solution because it's not built for them to figure things out on their own.

The second piece of advice is to make sure they understand what devices are supported and to what level because with smartphones, not all smartphones are supported and you can end up buying the solution to find that certain versions or certain models of smartphones are not supported.

I rate Aruba ClearPass a seven out of ten.

We're using Aruba ClearPass for policy management, security health check, and authorization, as well as assistive network by Active Directory or Google mail.

What I like most about Aruba ClearPass is that it has the best enforcement feature for the network. I also like its Guest Captive Portal and virtual security enforcement features, but the virtual security enforcement feature is still under testing by my company.

Aruba ClearPass also has a wonderful UI which I find valuable.

An issue with Aruba ClearPass is the lack of information and poor community support. You can't find the material easily on the internet for any issues. For example, if you're looking for any configuration or exploring any issue, it's not easy to find information, and this is the problem with Aruba ClearPass. Access to helpful information and poor community support could be improved.

Another area for improvement in Aruba ClearPass is that some of its advanced features aren't easy to find. For example, my team needed to apply Google single sign-on, but it wasn't easy to find. Aruba ClearPass is a big solution with a lot of capabilities, and it's a very advanced solution, so you need to either have some experience with it or undergo some training. Aruba ClearPass is a very good solution from the network perspective, but the issue is the poor support you get from the community. When you try using the solution, some areas aren't easy. When you search on YouTube, you'll find very few materials about Aruba ClearPass. It isn't like Cisco where you can find information from hundreds of websites, on YouTube, etc. This is bad for Aruba, so this area should be improved.

Aruba has a training center, but the usual training offered is only for Aruba Wireless and Aruba Switches. If you have another solution, it's not easy to integrate it with Aruba ClearPass, so this is an area for improvement. You need to do some research to successfully integrate your solution with Aruba ClearPass. We integrated Aruba ClearPass with Ubiquiti WiFi, and it's working fine with no issues. My next project is to start integrating Aruba ClearPass with Cisco Switches.

The solution is good, but on the website, there's no book and no video, and you can't find the material on Aruba ClearPass easily. This is one of the issues with Aruba.

I have around one to two months of experience with Aruba ClearPass.

Aruba ClearPass is a very stable solution. My team didn't experience any hangs or any abnormal behavior from it. If you apply the required configuration, Aruba ClearPass works well. Stability is a good point in the solution.

Aruba ClearPass scales well. It's a scalable solution.

The technical support for Aruba ClearPass is good and responds very fast.

The initial setup for Aruba ClearPass isn't complex, but you need the training to set it up.

The deployment for the solution is very easy, and you can install it within half an hour, but this is a NAC solution. In terms of configuration, it's not a switch configuration or an IT configuration. Aruba ClearPass has one thousand scenarios in our network, and the problem is that you need a lot of information, so its configuration isn't as straightforward.

The deployment for Aruba ClearPass was done in-house. I took training classes from the Aruba training center. It was on-demand training.

The licensing cost for Aruba ClearPass is a bit expensive. Its pricing could be better. The license costs around $125,000 for the perpetual license and support for one year. Aruba can give you a license with five thousand endpoint access and one thousand five hundred onboard licenses on one hundred endpoints and two controllers.

My company is evaluating Aruba ClearPass right now. It isn't live, but it's under evaluation or testing currently.

I'm using version 6.10 of Aruba ClearPass.

My rating for Aruba ClearPass is nine out of ten.

Between ten to twenty people use Aruba ClearPass within the company. There's only a small amount of users of Aruba ClearPass currently because the solution is still under evaluation. Once Aruba ClearPass is live, my impression is that there would be no issues with it in terms of connectivity.

My advice to others looking into using Aruba ClearPass is to get good training from the Aruba virtual training center. The training costs extra. The on-demand training costs around $500. I also recommend doing the structured training, but that would cost around $3,000.

My company is a customer of Aruba.

I mainly use ClearPass to issue and authenticate certificates.

ClearPass has simplified our security as an automatic email is now sent to concerned users when something goes down. For example, if your AP or controller is down, a log is immediately generated stating what's happened, and we can use that to work with local engineers or OEM to resolve it. This reduces the impact on business and has simplified around 70% of our work.

ClearPass' best features are authentication, support for multiple devices, and monitoring.

ClearPass' GUI could be more user-friendly.

I've been using Aruba ClearPass for almost three years.

ClearPass is stable - we haven't had any issues since deployment.

ClearPass' scalability is up to the mark.

The initial setup was a bit complex and took a couple of days.

I implemented ClearPass myself.

I would rate ClearPass nine out of ten.

Aruba ClearPass is used for managing and identifying users.

The most valuable feature of Aruba ClearPass is its ease of use and the GUI is user-friendly.

I have been using Aruba ClearPass for approximately three years.

Aruba ClearPass is stable.

The scalability of Aruba ClearPass is good. We can add more users if we want.

We have two technical staff members using the solution.

We have used the support from Aruba ClearPass and they have helped us with our issues.

I rate the support from Aruba ClearPass a five out of five.

We have had some issues with the installation of Aruba ClearPass. 

There is a license to use Aruba ClearPass.

I recommend Aruba ClearPass to others.

I rate Aruba ClearPass a nine out of ten.

I have a few customers that are using Aruba ClearPass.

The most valuable feature of Aruba ClearPass is the ease of deployment and integration with other equipment in the network.

Aruba ClearPass could improve the complexity of the initial usage. It takes some time to be good at it. It's not simple to build and connect the rules to the network you want to deploy them on.

In a feature release of Aruba ClearPass, they should add a more graphical way to deploy the rules.

I have been using Aruba ClearPass for approximately two years.

Aruba ClearPass is stable.

I rate the stability of Aruba ClearPass a nine out of ten.

The scalability of Aruba ClearPass could improve. It is easy to make room but some aspects are difficult.

We have approximately 2,000 to 3,000 users that use Aruba ClearPass.

The response time and the knowledge of the support could improve from Aruba ClearPass.

I rate the support from Aruba ClearPass a three out of five.

Neutral

The initial setup of Aruba ClearPass is straightforward. When you need to activate the rules it becomes difficult.

We have one person that is needed to use to support Aruba ClearPass.

The price of Aruba ClearPass is expensive. However, Cisco ISE was as expensive when we were comparing.

We compared Cisco ISE before choosing Aruba ClearPass. Aruba ClearPass is better to use, especially if you have a mixed environment from different deployers or different hardware, it scales better.

I rate Aruba ClearPass a seven out of ten.

We use Aruba ClearPass for our authentication server and also integrate it with our active directory. We also use the endpoint function of the solution.

Aruba ClearPass has improved our organization because, through it, we have much better visibility in terms of who our users are in our network. We have more insight into the type of devices people are using and their roles. For guests, we can also gather some information from them, for example, their emails, so in most cases, Aruba ClearPass is pretty useful for us.

What I like most about Aruba ClearPass is its access tracker that serves as its monitoring feature. The access tracker is really helpful when you want to troubleshoot authentication failures.

What needs improvement in Aruba ClearPass is just the endpoint context server, in particular, the indication with the context server because sometimes the daily process isn't as smooth-sailing. Sometimes, the information isn't up-to-date. I'm not sure if that's a vendor limitation, but currently, it's the only tricky part of the current configuration.

What I'd like to see in the next release of Aruba ClearPass is a dashboard or a monitoring feature that would allow users to see the integration process with an external server because there's no visibility into that right now.

I've been using Aruba ClearPass for one and a half years.

Aruba ClearPass, in terms of stability, is good. We haven't experienced it shutting down in the last one and a half years of using it.

We've only used Aruba ClearPass for the last one and a half years, and we haven't had any need to scale it up, but it seems to be a scalable solution.

We haven't had any issues with Aruba ClearPass. It's been really quiet in the past year, so we haven't contacted their technical support team.

We used a different system before using Aruba ClearPass, but we heard that the licensing scheme for Aruba ClearPass is permanent. The solution offers a permanent license while our previous system had an annual license that we had to renew and repurchase yearly, so that was troublesome for us. With Aruba ClearPass, we don't have to repurchase or renew every year, so that's one of the main reasons we switched to it.

Installing Aruba ClearPass was quite easy. The deployment process for it was quite easy and quick. It took our partner less than two weeks to deploy the solution, so it was quite quick.

We used a third-party company for deploying Aruba ClearPass.

You can get ROI from Aruba ClearPass after two or three years.

I can't give the exact cost of Aruba ClearPass because that's handled by the purchasing team, but it's on the cheaper side, and on a scale of one to five, I'm rating the cost a four.

Initially, the pricing for the solution is expensive in terms of deployment, but in the long term, for example, after more than five to ten years, the operational cost incurred by the company is quite affordable because you don't have to renew the license. It's a one-time purchase.

My company only uses the standard license for Aruba ClearPass.

My company has eight hundred users of Aruba ClearPass in the IT security team, and about five or six people are required for the deployment and maintenance of the solution.

Currently, my company doesn't have any plans of increasing usage for Aruba ClearPass because it's been scaled up three times more than the current need when it was first purchased, so the solution is only being used at about 30% of its maximum capacity. It could take another four or five years before my company increases its usage.

Aruba ClearPass is a solution I would highly recommend to others looking into implementing it because, in my experience, it's really easy to manage. It has a low production cost, and even if the initial cost for the deployment is quite high, it becomes pretty cheap because you don't have to renew the license. If you need basic captive portal authentication, I would recommend Aruba ClearPass.

I'm rating Aruba ClearPass nine out of ten.

My company is a customer, not a partner of Aruba ClearPass.

It is a network access control solution used to authenticate users. We use it for wifi certificate-based authentication. It is also good for automatic onboarding and fingerprinting, like automatic device classification. This allows us to control devices automatically and have role-based authentication. For example, for Windows and Mac, we can define a specific role, and it will automatically go to that role. We can also enable free wifi guest authentication.

There are so many features in Aruba ClearPass that our company hasn't even utilized all of them. It is beneficial from a security perspective because not everyone can connect to our wifi without going through an authentication process using a corporate device or a corporate email ID. The solution confirms the credentials before they can connect to the wifi.

Aruba ClearPass has a feature called ClearPass OnGuard, like an agent installed on all devices. It ensures your device complies with corporate policies, like antivirus or firewall settings. In addition, it verifies before allowing users to connect properly to our networks.

It would be good if ClearPass made it a SaaS solution. The only difficulty is that it's a security solution, and if you put a security solution on a SaaS, there could be certain challenges. That may be why ClearPass hasn't done it.

We have been using this solution for about seven years. We initially used it on-premises but have been using it on a private cloud for the last four years.

It is a stable solution.

It is a scalable solution, and we have almost 2000 high-end users.

We did not use any solution before Aruba ClearPass. This is the first NAC solution we deployed, and we are still using it.

The initial setup was okay for us. A partner managed it, and we had no troubles. The deployment took about six months because we had a lot of user migration and needed to change device authentication.

There are different licenses, like onboarding, OnGuard and access licenses. We purchase a yearly license that includes all features.

I rate this solution a ten out of ten. I would recommend Aruba ClearPass because it has all the features. It is very flexible, and you can implement any complex solution. For example, if you want to allow only Android or any complex situation, you can with Aruba ClearPass. Therefore, I can say that this is the best solution on the market.

We use ClearPass to authenticate users and have a project in development that will use NAC solutions. In addition to these, we also use ClearPass to onboard clients for secure access and guest management.

We have flexible and detailed options to implement our security policy using ClearPass Policy Manager engine.

The authentication capabilities are one of the most valuable features, including the ability to build specific rules within the system to authenticate users in complex scenarios. The onboard feature to automate provisioning and configuration distribuition for secure networks has many useful resources. Additionally, the integration with other systems is a great value and a standout feature of the product.

One area for improvement would be the possibility of using social media providers for user authentication. In Brazil, we have a government-sponsored service that indicates users who would like to see this feature supported. I have made a formal request for this feature, but I am unsure if it will be considered for a future release. However, it would be a valuable addition for us.

We use ClearPass with Aruba controllers for our wireless LAN. We have the 7220 gateway/controller model and wireless APs, specifically the 510 series.

It is a stable product. We've never experienced any downtime with ClearPass. We have a cluster of ClearPass servers, and we've never had any problems with stability or downtime.

The scalability is good. You can scale very well.

I had to call customer support once because I needed to reset the license for an upgrade, and I needed guidance on how to use the new license model. That was the only time I had to call support. They responded to me quickly and it was a good experience.

I would rate it an eight out of ten, where ten is the easiest and zero is the most difficult.

It took a few months to deploy the solution. I was the main technician involved in the deployment.

The pricing is a little bit more expensive than other options, but it's worth the value.

Overall, I would rate the solution a nine out of ten.

We use the platform to improve network security.

Aruba ClearPass's most valuable feature is dynamic segmentation. It assigns the right wired or wireless connections to the right user. We don't have to run the process manually.

The platform's API integration could be better. Additionally, its pricing could be affordable.

We have been using Aruba ClearPass for three years.

It is a stable product.

It is scalable for a small company.

The technical support team could work on a better process while escalating the issues from one engineer to another. Sometimes, we have to explain the issues from the beginning all over again.

Positive

The initial setup is straightforward and takes two months to complete.

The product is quite expensive. I rate its pricing a seven out of ten.

I rate Aruba ClearPass an eight out of ten. It has useful technology and good performance. It needs improvement in terms of pricing and support.

We mainly use it for 802.1X authentication.

Our customers like its ability to authenticate using not just certificates but also MAC addresses is very helpful in mitigating unauthenticated access on networks and switches.

There is room for improvement in terms of scalability. 

I have experience with Aruba ClearPass for five to six years.

I would rate the stability a nine out of ten.

I would rate the scalability an eight out of ten. Our customers are mostly medium-sized businesses.

I have some years of experience with FortiGate, Fortinet Firewalls, and Fortinet switches. Mostly with FortiSwitch models 6450, 548, and 124F.

I didn't set it up myself. I'm involved in operating the system.

Overall, I would rate the solution an eight out of ten.