Aruba ClearPass Reviews

We use this solution mainly for NAC, network access control.

It's security control after all so just like you have an EDR installed, we double verify whether a machine is compliant with our policy on the one hand, and on the other hand, if it's also one of our machines so that we can let it into the network. It's security control.

The most valuable feature for us is the policy compliance. They have an API that assists you in checking whether a machine has specific clients. For example, we check whether the EDR is updated and whether there are specific clients whose machine should be allowed to connect to the network.

The user interface should be improved. The logs and how the logging mechanism works can also use an upgrade. It should also have better reporting, we were trying to do the reports and didn't manage to do them because technically we couldn't. 

Better documentation on the API would be useful as well.

The solution is stable.

The scalability is good. We didn't have any problems there. We deployed it in 12 hours worldwide, so it's pretty scalable. There are about 2,500 users currently, in total.

In terms of increasing our user base, we increase the license whenever we acquire a company so it depends on whether we're growing organically or not organically. It's in the pipeline, so once we buy a company they go through us, pick a stage, and we implement all the security enforcement for that company. So as long as we buy companies, we implement this as well.

Most of the problems we had were solved by the integrator. The technical support is medium to good.

The initial setup was complex. The deployment was fast, but in order to tune the policy, install the agent, and do everything else, I would say it took around 4 to 6 months.

We used an integrator. They were very good. Most of the shortcomings were technology based, not implementation based.

My advice is to get a good integrator.

I would rate this solution as an eight and a half out of ten.

Our primary use case for Aruba ClearPass is network access control at various levels, from the base to the highest level. Most of our customers deploy it on-premises.

Because of the stability of Aruba ClearPass, most of our customers are okay with the price. It is very stable and provides a good balance between cost and functionality, leading to cost savings and efficiency gains.

The most valuable feature of Aruba ClearPass is its ease of use.

In my opinion, the price of Aruba ClearPass could be better. Additionally, since other vendors sometimes offer more competitive pricing, it may influence customers' decisions.

I have been working with Aruba ClearPass for about ten years.

I rate the stability of Aruba ClearPass as nine out of ten. It is very stable.

I would rate the scalability of Aruba ClearPass as nine out of ten.

I rate the technical support from Aruba as nine out of ten.

Positive

The initial setup of Aruba ClearPass is very easy.

Because of the stability, the main concern for customers is the price, but the solution works really fine. This implies a return on investment based on performance.

I think that the pricing is relatively high, and I rate it a seven on a scale where one is cheap and ten is expensive.

Based on my experience, I recommend Aruba ClearPass to others because it is user-friendly and effective.

I would rate it an eight out of ten.

We use the platform to improve network security.

Aruba ClearPass's most valuable feature is dynamic segmentation. It assigns the right wired or wireless connections to the right user. We don't have to run the process manually.

The platform's API integration could be better. Additionally, its pricing could be affordable.

We have been using Aruba ClearPass for three years.

It is a stable product.

It is scalable for a small company.

The technical support team could work on a better process while escalating the issues from one engineer to another. Sometimes, we have to explain the issues from the beginning all over again.

Positive

The initial setup is straightforward and takes two months to complete.

The product is quite expensive. I rate its pricing a seven out of ten.

I rate Aruba ClearPass an eight out of ten. It has useful technology and good performance. It needs improvement in terms of pricing and support.

We use the solution for basic user authentication, authorization, and accounting purposes.

The solution has the best-automated profiling feature. It helps us create granular policies based on device category. Also, its API-level integration with third-party systems works well compared to other vendors.

They should include features like Radius CoA for IoT and similar devices for the solution. Also, it would be great if they had SMP functionalities as well.

I have been using the solution since 2016.

The solution is highly stable. I rate its stability a ten.

The solution is highly scalable. I rate its scalability a ten. We can add as many subscribers as we require. We have at most ten solution users as our customers. They all are enterprise businesses.

The solution's GUI and configuration workflow could be clearer to understand. I rate its setup process a six. It involves analyzing customers' requirements and starting with a POC. Once it is done, we order equipment and a license. Next, we deploy the solution offline and integrate it with the production environment. The entire process takes around two to three months to complete.

The solution is costly. We have purchased its perpetual license. It is affordable for enterprise businesses. The medium-scale companies find it expensive. I rate its pricing an eight.

I recommend the solution to others. It is an excellent platform. I rate it as a nine.

We are a system integrator, and we are a prized reseller and a partner of Aruba and Fortinet. Usually, our clients send a request for network access control type of issues. So, we are fulfilling these types of requirements with the help of Aruba ClearPass and Fortinet FortiNAC.

We are mainly using Aruba ClearPass for our clients for securing access to their on-premise assets. As per customer expectations, we are trying our best to track the complete user activity in the network. This is the main and the core feature we require.

The user interface of Aruba ClearPass should be user-friendly like Fortinet FortiNAC.

In the next version, I would like to see some enhancement or extension on the tracking side. For example, when any user enters the network, it should be more visible in the graphical form.

I have been using this solution for almost two years.

It is a very stable solution.

It is a completely scalable solution.

Aruba's technical support is much better than other vendors.

It is not easy, but it is also not complex. Anyone with some amount of implementation expertise can easily implement it.

The number of people required depends on the requirement. If the requirement is not big and the customer is an SMB, then one or two implementation engineers are enough for implementation. If the customer is an enterprise customer with a big network, you might need more than two or three implementation engineers.

The deployment duration depends on a client's assets. For a client with 400 or 500 assets, two to three weeks would be required. If the network is very big, it can take one month.

To all those who plan on using Aruba ClearPass, I would advise having clear expectations in terms of solution capability and functionality. They should include all the features that are available by default in Aruba ClearPass. These are very interesting features.

I would rate it an eight out of 10.

We recently implemented ClearPass for a ministerial-level government agency with 2,500 users.

ClearPass prevents hackers from accessing the network. No one can get inside without authentication. It provides a lot of features we are missing. It's incredibly powerful and stable.

I have been using Aruba ClearPass for seven years.

Like most security products, ClearPass is difficult to deploy. You need to use the CLI to implement security products from any vendor, so configuring the authentication is complicated. Some have a GUI, but the CLI is more powerful. However, after you get the authentication protocols set up, you can forget about this device. It's stable.

I rate Aruba ClearPass 10 out of 10. I recommend ClearPass. You'll get a lot of benefits.

ClearPass provides authentication solutions for endpoints. 

ClearPass is effortless to use and configure. It's not hard to learn the tool, and it has lots of features.

ClearPass' interface could be more user-friendly. 

I've used ClearPass for more than four years.

ClearPass is stable. In my opinion, it's the best solution of its kind.

ClearPass is highly scalable.

ClearPass support is fine because we have a good relationship with the vendor, so we can call them whenever we have questions. 

Deploying ClearPass is very straightforward. We are an Aruba integrator, and we've installed ClearPass for more than 10 clients. You can deploy it with two or three engineers, and the time needed for deployment depends on the client. Installing ClearPass for a larger client will take about one week, but a smaller client takes only about three days. 

We pay a yearly subscription.

I rate Aruba ClearPass eight out of 10. 

All of the features work in concert to provide secure on-boarding for guests and bring-your-own-device users.

I implement this for other companies and they all greatly benefit. It's worked well in many sectors, such healthcare, financial, corporate, and transportation.

Helping streamline the setup and more in-depth tutorials would be helpful. The product is very complex and therefore the more info and tools that are available the better.

I've been using it for three years.

I feel the product is stable.

I feel the product is scalable.

Customer service is top notch.

Very technical. The techs always help until resolution and will escalate quickly when you ask.

It's the first AAA security product of its kind.

Whether the setup is straightforward or complex will depend on how you need to apply the product. It can be streamlined or be quite intricate.

I am the consultant who installs this for end-users.

Can come from the security or the ease of management it provides

It may be a little expensive or complex for very small clients.

It's very powerful, but the individual needs to have a lot of knowledge across several IT disciplines.