Aruba ClearPass Reviews

Our clients use Aruba ClearPass since it is a NAC solution.

The most valuable feature, I would say, is the cost-effectiveness of the solution when compared to others.

Regarding the improvement needed in the solution, I remember our technical team stating that the installation front of the solution was a bit difficult when compared to other solutions. So, some of the other solutions, when compared to Aruba ClearPass, are more user-friendly to install.

I have been working with Aruba ClearPass for almost five to six years. My company is a reseller of the solution. I am unsure about the version of the solution I am using since we also deal in other products.

It is a stable solution. I rate the solution's stability a nine out of ten.

It is a scalable solution. I rate the solution's scalability somewhere around seven to eight out of ten. Mostly, our organization deals with medium and enterprise-sized customers.

I rate the solution's technical support team a seven out of ten. There are no issues with the support we are receiving. I will probably have to check with the engineers who have dealt with the technical support team. Since I have never heard a complaint against the support team, I would reconsider my decision over the rating provided by me previously and rate the technical support an eight.

I rate the solution's initial setup a six on a scale where one is difficult and ten is easy. There are some difficulties when installing the solution. For our company, installation is not difficult since we are system integrators who are well-versed in Aruba ClearPass. However, one of our customers told us that it is difficult to manage the installation part of the solution.

The solutions deployment was quick because our company is well-versed in deployment. So, it took around twenty to thirty days. Usually, four L3 engineers from our company are involved in the deployment process. For the maintenance and deployment of the solution, we have a lot of people in our organization. So, our company has around 28 engineers, and we serve around 120 customers in UAE. Specifically speaking, two network engineers are handling the maintenance part of the solution.

On a scale of one to ten, where one is cheap, and ten is too expensive, I rate the solution's pricing a six out of ten. So, the price could be lower. The solution has a yearly based licensing cost attached to it.

I want to tell those planning to use the solution that it is a good solution where one needs to have a certain level of expertise to carry out the deployment phase. Overall, I rate the solution an eight out of ten.

I've used the solution in the retail industry. We use it in hospitality as well. It's very secure in terms of authentication. 

The authentification is great. We're able to separate guests from employees on wireless. 

It's stable.

Support is decent.

The solution can scale well. 

The setup of ClearPass can be a bit convoluted at times. It needs to be simplified a bit more. 

It is a very expensive product.

I've used the solution for six or seven years. 

The stability is great. There are no bugs or glitches. It's pretty robust. It doesn't crash or freeze. 

The solution is extremely scalable. It's capable of growing as the environment changes. 

Aruba support is okay. 

Neutral

The deployment is a challenge. Some of it is environmental and specific to the end-user. It can be hard to get all of the information together and pre-check the environment. Depending on the size and complexity o the environment, it can be a bit easier or harder. 

From an implementation perspective, about one to three people are needed depending on the size. One would need to be really experienced. You'd need a pre and post-sales engineer working hand in hand.

From a maintenance perspective, it's mostly set and forget. You might need to check it from a firmware perspective or if there are changes in the environment. 

There is an ROI from an end-user perspective, depending on the vertical. For example, for retail, when presenting guests with a splash page that tells them about sales and deals available to them, it could lead to increased sales.

The solution is not cheap. My understanding is that it is expensive and an investment. 

I am using the updated version of the solution. 

We're resellers. 

I'd rate the solution six out of ten. There are a lot of different manufacturers that do it a little bit differently and a little bit better. 

I use this solution for securing company-wide logs.

I'm using the latest version. It's deployed on the public cloud. Microsoft Azure is the cloud provider.

Everyone in our organization uses this solution. It's about 300 people. There are four people who specifically operate the solution, do daily checks, check for errors, and help users who are having trouble with their login sessions.

I like that it's usable in both an on-premise and hybrid and cloud native environment. I like the integration options with a multitude of other vendors and Aruba applications.

The user interface could be more polished and modern. It would be useful to have more options for automation.

I would like to have more collaboration between different security platforms. For instance, the Fortinet portfolio, which we also use extensively.

I have used this solution for about one year.

It's very stable. We did have some issues with under provisioning the underlying resources, so that needs to be taken into account. If you do, then it is very stable.

The scalability is very high. You just need to add extra nodes. I would rate the scalability as eight out of ten.

Technical support is only approached by our third party network service provider.

Deployment took one day.

Implementation was done through a third party. We outsourced the deployment to our network vendor.

Maintenance is also outsourced. For the application itself, maintenance takes about four hours a month. For the actual usage of the applications on a day-to-day basis, we do that ourselves.

Compared to the functionality, the pricing is very favorable. It's affordable and provides good value for the money.

I would rate the pricing as three out of ten.

We evaluated other on-premises solutions, but they aren't very comparable to Aruba.

I would rate this solution as nine out of ten.

I would recommend Aruba ClearPass to others.

The primary use case of ClearPass is for network access control, wireless access and policy enforcement. We use it for authentication, verification and authorization, and then patch it to our users. We are system integrators. 

The advantage of Aruba is that it is open to any operating system or mobile app. The compatibility of Aruba ClearPass is a key valuable feature and makes it a stronger product than Cisco ISE in this area.

The cost of Aruba is very, very high. It's the biggest challenge we have with this product. It would be helpful if Aruba would integrate the SDN controller into the solution. Cisco is moving towards that in order to create one platform. 

We've been using this solution for 10 years. 

Scalability depends on the design policy. One device has a scalability provision of 20,000 but you might only use 5,000 licenses initially so it really depends on your needs.

The technical support is excellent. 

The initial setup is easy and there is no need to install anything whether you buy the virtual platform or the appliance. It's all very open and clear and a matter of configuring for policy enforcement. 

There are licensing options but this is a very expensive product. 

Forescout and ClearPass are both trying to build their system as an open platform for everyone which is why their reachability is very high. If you're using ClearPass or Forescout, you can use any open switches on the market. Cisco has a limited category that it has developed for its own products and infrastructure. If you use different switches and different Wi-Fi, it doesn't provide the pure solution inside. 

I rate this solution 10 out of 10. 

I'm not the one who deployed this solution. However, there are many use cases.

I've had no problems with it at all. It's been a breeze. Our other guy who left taught me everything, including the basics in order to implement it. 

The dashboard, the monitoring tabs, and the configuration tabs, the admin tabs is all pretty self-explanatory.

The WiFi solution, the ease of use, and the scalability are excellent. We have Infoblox for all that stuff; however, as far as authentication and stuff like that, it is very easy to use. 

The web dashboard and the policy manager are very intuitive and very easy for engineers to use. Finding what you need is pretty simple. 

ClearPass is not something that I have to get into every day, as I do with Aruba Wireless Solution or Central. The only time I really need to get into ClearPass is to troubleshoot, handle authentication problems, or add a device for SNMP access. I can't think of an area where the solution is lacking a feature or a capability. It's fine right now. 

We've used the solution for two and a half to three years or so now. 

The solution is stable and reliable. We haven't had any issues. 

The solution can scale well. It's great. 

I've never had to open up a tech support case on ClearPass. I can't speak to how helpful they would be if you reached out. 

We've used Aruba and Cisco. As opposed to Cisco ISE and their tech act solution, hands down, Aruba is far better. It was far easier to manage. I know that the Cisco ISE solutions that we had before this was a pain. It was just difficult to manage. We had to reboot it three, four times a year just to get it going. And we've had several Cisco tech cases open on it. Cisco never knew how to fix it. That's why we looked at ClearPass. Finally, we convinced the person in charge of everything. We put together a POC and afterward, everyone was like "Wow, this is great. Yeah. Let us do this, please." We switched and we love it. It was no problem at all.

I was not a part of the initial setup, however, Aruba is typically simple to set up. 

I do not deal with the licensing aspect of the solution. 

We have a VMware server that hosts this solution. It is not on the cloud. I'm not sure which exact version we're using. 

I don't know about any other tech act applications out there. That said, I know that this is a breeze if you're working with Cisco ISE. I highly recommend a swap over to ClearPass Policy Manager. It is very, very, very, very easy. That's compared to Cisco ISE. I don't know about any other managers out there or if there may be better ones out there. We like Aruba. That's all I can say.

I'd rate the solution ten out of ten. 

We have Aruba ClearPass installed on a VM.

We are using Aruba ClearPass for our data needs, and authentication for local networks. We are adding some additional features to control clients using agents. We installed an agent for clients and it controls many things such as if the firewall is enabled or the antivirus is up-to-date.

The most valuable features of Aruba ClearPass are the GUI and its ease-to-do configuration. Additionally, we can troubleshoot many things in one window.

Aruba ClearPass could improve when it comes to troubleshooting, it can be difficult. Some advanced problems are difficult. 

The documentation could improve.

I have been using Aruba ClearPass for approximately five years.

The stability of Aruba ClearPass is good.

Aruba ClearPass is scalable. You can scale it in the same network, or you can scale the Aruba ClearPass server to another disaster recovery site.

We have over 10 customers using this solution. We have some large customers that have 300 companies and it's all linked. They have hundreds of users.

Aruba ClearPass has good support. The engineers are good, they solved every problem that we have.

The initial setup of Aruba ClearPass is simple. It is done through the CLI asking questions that need answers to be input. It takes approximately 20 minutes to complete.

Aruba ClearPass has permanent licenses. You purchase it one time and this license is yours. You don't need to refresh it for five years, et cetera. They have a couple of licenses for enabled features with not only one license.

I would recommend this solution to others.

I rate Aruba ClearPass an eight out of ten.

We use ClearPass for access points. We are primarily working on hospitality projects, including some major hotels in Saudi Arabia. They only allow Aruba and Cisco, so we need this product.

I joined this company a few days ago, but they've been dealing with Aruba for a long time. They use it for specific projects with a local partner in Saudi Arabia that requires Aruba.

We haven't had any issues with stability so far .

Aruba is a highly scalable product. It just works. We have no issues with scalability.

The technical support has some room for improvement. It takes them a long time to respond sometimes. I rate Aruba support six out of 10. 

Aruba is a little more expensive than other products in the market here.

I rate Aruba eight out of 10. I would recommend it. Our company prefers Aruba because it has an attractive design that can decorate a hospitality area. 

Aruba ClearPass is used for enforcing certain security policies all around the organization, it covers certain security policies, which is in turn, is deducted from the business requirements. You start with a security policy, then you need technology to enforce it, this is where Aruba ClearPass is used.

A lot of the issues in Forescout are mitigated in Aruba ClearPass, it supports all the expected protocols.

Aruba ClearPass has fewer deployment scenarios and flexibility than Forescout.

I have been using Aruba ClearPass for five years.

Aruba ClearPass is reliable.

I have found Aruba ClearPass to be scalable.

I have approximately two clients with 400 users each, giving a total of 800 users using the solution.

Aruba ClearPass has a very good technical support team. Whenever we need the vendor to be involved, we find a good deal of technical support.

I have used Forescout and I would rate Aruba ClearPass second best.

The initial installation is simple. The deployment could be better since it has fewer capabilities than other solutions, it could be more flexible.

We have a dedicated engineer for Aruba ClearPass when it comes to deploying and support of the solution. One engineer is enough for my client's environment.

The licensing model is very straightforward. There are two types of licensing for Aruba ClearPass, a perpetual license, and a subscription. Both of them are straightforward. We don't need to read an ordering guide, it's very clear.

I would recommend this solution to others if they have a certain use case. If there is a lot of Cisco environments that need to be implied under the security policy, then ClearPass is the right solution for them. It supports a wide range of Cisco technologies and Cisco protocols.

I rate Aruba ClearPass an eight out of ten.