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Atlassian Crowd pros and cons

Vendor: Atlassian
4.6 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Offers centralized identity management for multiple applications
Highly scalable for both small and large enterprises
Seamlessly integrates with other Atlassian tools
Provides robust security features
Ensures efficient user provisioning and de-provisioning

CONS

Complex configuration and setup process
Inconsistent integration with other Atlassian tools
Limited support for external LDAP directories
Poor documentation and support resources
Issues with scalability in larger environments
 

Atlassian Crowd Pros review quotes

it_user121236 - PeerSpot reviewer
Consultant at PwC Belgium
Jun 9, 2014
If your budget allows, it is worth purchasing Crowd once you have at least 2 Atlassian products like Jira and Confluence.
it_user302112 - PeerSpot reviewer
Senior Consultant IT Infrastructure at a tech consulting company with 51-200 employees
Aug 11, 2016
Integrating third-party directories is very easy since Crowd offers well-described input fields so you know what information is needed.
reviewer1784052 - PeerSpot reviewer
Director Of Technical Project Management at a healthcare company with 10,001+ employees
Nov 29, 2022
The most valuable features are predominantly in the directory and development spaces.
Find out what your peers are saying about Atlassian, Okta, Microsoft and others in Single Sign-On (SSO). Updated: March 2026.
884,873 professionals have used our research since 2012.
Grigoriy Kneller - PeerSpot reviewer
General Manager at HDI Systeme AG
Nov 3, 2023
One standout feature is the capability to configure various authentication and authorization methods from diverse user directories.
 

Atlassian Crowd Cons review quotes

it_user121236 - PeerSpot reviewer
Consultant at PwC Belgium
Jun 9, 2014
Exporting users/group toward LDAP and retrieving LDAP attributes like photo profile.
it_user302112 - PeerSpot reviewer
Senior Consultant IT Infrastructure at a tech consulting company with 51-200 employees
Aug 11, 2016
It would be great if the UI would receive a complete re-design.
reviewer1784052 - PeerSpot reviewer
Director Of Technical Project Management at a healthcare company with 10,001+ employees
Nov 29, 2022
It makes you more efficient, but you have to optimize what you're doing before you get into the software.
Find out what your peers are saying about Atlassian, Okta, Microsoft and others in Single Sign-On (SSO). Updated: March 2026.
884,873 professionals have used our research since 2012.
Grigoriy Kneller - PeerSpot reviewer
General Manager at HDI Systeme AG
Nov 3, 2023
There's a need for effective group membership management, especially for corporate programs.