

Atlassian Crowd and Ping Identity Platform both compete in the identity management solutions category. While Atlassian Crowd users are happier with the pricing and support, Ping Identity Platform's comprehensive security features and robust functionalities make it a superior choice for those willing to invest more.
Features: Atlassian Crowd offers seamless integration with other Atlassian products, support for multiple directories, and single sign-on capabilities. Ping Identity Platform users value its advanced authentication methods, extensive API support, and strong security features.
Room for Improvement: Atlassian Crowd users suggest improvements in documentation, enhanced customizability, and better user interface. Ping Identity Platform users desire more intuitive configuration settings, enhanced scalability options, and improved ease of use.
Ease of Deployment and Customer Service: Atlassian Crowd users report a straightforward deployment process but occasionally face challenges with complex configurations, along with responsive customer service. Ping Identity Platform users experience a more complex deployment process but benefit from comprehensive customer support.
Pricing and ROI: Atlassian Crowd users find the pricing to be reasonable with satisfactory ROI. Ping Identity Platform users acknowledge a higher initial setup cost but feel the investment is justified by the product's capabilities and security features.
| Product | Mindshare (%) |
|---|---|
| Ping Identity Platform | 4.9% |
| Atlassian Crowd | 1.4% |
| Other | 93.7% |


| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 2 |
| Large Enterprise | 21 |
Atlassian Crowd is an identity management platform designed for businesses to streamline access and authentication processes across multiple web applications, enhancing security and improving operational efficiency.
Offering centralized user management, Atlassian Crowd enables organizations to simplify handling user identities and group memberships. It facilitates seamless integration with existing infrastructure to ensure a consistent experience across platforms. Supporting both on-premise and cloud applications, it is scalable to meet growing user demands. Businesses gain control over authentication, enabling flexibility in enforcing security policies while maintaining ease of access for users.
What are the standout features of Atlassian Crowd?Industries such as finance and healthcare implement Atlassian Crowd to meet stringent regulatory requirements and secure sensitive data effectively. Tech companies leverage its scalability for dynamic project teams, ensuring efficient access control while fostering collaboration across departments.
Ping Identity Platform offers cloud capabilities for applications, supporting Single Sign-On, Multi-Factor Authentication, and passwordless authentication. It features flexible integrations and federated identity management, enhancing security through detailed compliance features and seamless IDP integration.
This platform meets enterprise needs with role-based access control, device management, API security, and risk-based adaptations. Its BYOD support, ease of integration, biometric authentication methods, and customizable options with PingFederate aid in enhancing security and convenience. Challenges such as the complex management console, network reliability, and limited customization are present. Users find areas for improvement in incident response features, bio-certification, and network handling for IP classification. Community support and documentation need strengthening to address existing device tracking and token management issues.
What are the key features of Ping Identity Platform?In industries such as finance, healthcare, and IT, enterprises deploy Ping Identity Platform for its ability to implement seamless SSO and MFA. It integrates with protocols like SAML, OAuth, and OpenID Connect to secure communications and user identities. This enhances security and user convenience for customer-facing and internal applications.
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