Automation Anywhere Reviews

The use cases I use Automation Anywhere for are for healthcare and revenue.

From the customer's perspective, the biggest benefits are automation of the security and monitoring systems. Our automation consumption has increased considerably since we began using Automation Anywhere. Initially, we were using two or three bots. Now, we have almost 25. In terms of revenue, we can save around $10 million through automation. We still have room to expand, and we're looking to implement more bots, especially IQ bots, but we have some concerns about the accuracy level. 

Automation Anywhere is easy to learn for business users without technical knowledge. For example, I don't have much technical knowledge, but I learned how to use the solution from Automation Anywhere University. It's a user-friendly solution everyone can understand and implement in their business with the help of Automation Anywhere University. The university is more than enough to develop a small bot. It's a comfortable platform. Even the new employees who don't know about automation can gain experience. It only took me about one month to learn the solution. 

The IQ Bots have a lot of room for improvement in terms of accuracy level. We need to improvise a lot. I'm facing another big challenge with one of the use cases. We raised a ticket and did multiple follow-ups with support, but the accuracy still isn't up to the mark. 

We've been exploring FortressIQ and tools that use AI/ML in the past three or four months. We're looking at ways to implement those tools in new areas, but there is a gap because Automation Anywhere University doesn't have much information about them yet. 

We have web recording applications, so we need something like AI to be involved where we can give a verbal command, and the bot can learn to do an automated process. That's the kind of technology or innovation required from the business perspective. If a business consultant can interact with a generative AI or some other advanced AI that can act as a developer, the development cost will come down drastically. 

I have used Automation Anywhere for more than six years.

I rate Automation Anywhere support seven out of 10.

I don't deal with purchasing, but I know that Automation Anywhere is more cost-effective than Blue Prism. I won't say the cost is low, but I can say that it's cost-effective. 

I rate Automation Anywhere seven out of 10 overall.

We have automated PO processing, PO-to-order booking, and various website flows, such as ticket generation, timely uploads of files on the website, and report generation. We have also automated report delivery to all end-users.

Manual efforts have been reduced and the accuracy has increased. In the processes I have done, the accuracy has reached 100 percent, and manual load and time has been reduced.

Object cloning and Excel operations are what we use most.

The ability of Automation Anywhere to provide automation at scale, on a scale of one to 10, is a nine. Integration of its RPA bots using APIs is an eight out of 10.

More and more innovation is going on, and they'll have to keep adding features to keep up with the market. They have generative AI on their platform, but that's a new part. They are working on it. It's not 100 percent foolproof, but eventually it will get better. They need to work on their AI capabilities.

I have been using Automation Anywhere for four years.

The new version is stable now. When we first started, the platform was not stable, but it became stable when we shifted to A360.

If we are stuck anywhere, their technical team is always available. We have raised one or two issues with them and they were able to help us out and turn them around.

We haven't required them very much, but they are available if we need them.

Positive

I've worked with Microsoft Power Automate, but at a very basic level.

The initial deployment is easy. The documentation is clear. Implementing A360 on-premises, a complete end-to-end installation, takes four hours. We just need the server team for administrator passwords.

I had already tested and tried it on a development server, so I had all the steps written that I had to follow for deployment to production. It didn't take much time. I read the installation guidelines and documentation from Automation Anywhere and it was easy for me to do it.

We have about 25 end-users of the solution in our organization, and three of us take care of maintenance. In terms of bot maintenance, not much time is spent unless and until there's a change in the process or the environment.

For business users who do not have technical skills, it is easy to use the product. They understand what is possible with the tool over time. Within a year, they understood what needed to be automated and what not. Training non-technical employees on Automation Anywhere usage takes three to six months.

I did it myself.

It's an ongoing process. I have done more than 400 processes for our client over a four-year period. The time a process takes to automate depends on the complexity of the process. Within three or four weeks, a process is generally completely done, from development to production.

We tried UiPath at the time, but Automation Anywhere was more promising. It was easy to scale the bots in Automation Anywhere, and the implementation using Automation Anywhere was simpler compared to UiPath. However, I've heard from people working with UiPath that it's faster compared to Automation Anywhere. The execution time for Automation Anywhere might be 10 seconds, whereas with UiPath it might take six seconds.

If someone is considering an API integration instead of an RPA solution, that means the API has to be available. Using Automation Anywhere, you can automate any process completely, end-to-end. It doesn't need an API. We can automate front-end, Excel, Word—anything. That is more helpful compared to an API integration.

We use Automation Anywhere to automate websites and extract data from them.

Automation Anywhere helped us automate human tasks.

The learning curve is quite shallow.

Automation Anywhere has helped our organization by working around the clock, allowing us to rely on robots instead of humans. We no longer have errors, or if we do have some problems, we are informed. It is easy to implement and monitor the processing part of the software.

Cloud-based Automation Anywhere provides automation at scale with ease.

The integration of RPA bots, APIs, business applications, and documents in Automation Anywhere is good.

Automation Anywhere has helped our organization increase our automation consumption.

The best features are the ease of use, the short learning curve, and the good support from our local partner.

The quality and speed of Automation Anywhere's support needs significant improvement. We are not satisfied with the quality of support.

I have been using Automation Anywhere for two years.

It is stable.

Automation Anywhere is scalable.

The technical support is not good. They are slow and the level of support is poor.

Neutral

We tried using Blue Prism for one of our projects but ran into a lot of complications when we tried to implement it ourselves. We found Automation Anywhere much easier to implement.

We had an enablement package, which we could start using because Automation Anywhere turned it on automatically. We did not need to set it up ourselves, as it was only for bots running in our environment. It was not difficult.

The price for Automation Anywhere is reasonable.

We also evaluated UiPath, which has similar quality and features to Automation Anywhere. However, we chose Automation Anywhere because we had someone in our organization who was familiar with it. Blue Prism is significantly inferior to both UiPath and Automation Anywhere.

I would give Automation Anywhere an eight out of ten.

API is our first choice whenever possible, but it is not always feasible, depending on the use case. Sometimes, we need to perform additional process steps beyond simply calling an API. In such cases, we may consider using an RPA tool, such as Automation Anywhere, especially if we do not have an API.

Typical maintenance is required. If we get new versions of bots, we need to update Automation Anywhere. However, the cloud services are maintained by Automation Anywhere itself, so we don't have to worry about that.

I recommend looking at IQ Bots, a very good and easy-to-use intelligent document-processing feature. I also advise taking the quick training available online and trying to build a simple but real process on their own. There is also a community edition that anyone can use, so it's easy to start with that to try out Automation Anywhere.

We are a biotechnology company. We are in healthcare. We receive samples, and we need to do some of the entries. We did a PoC through Automation Anywhere. Our objective was to improve accuracy and reduce manpower.

We were able to 100% achieve our objectives. There was an increase in accuracy, and there was also a reduction in manpower. The bot reduced the manpower required. We could reduce nearly 40 members through this project in Automation Anywhere.

Automation Anywhere has helped our organization increase its automation consumption. Earlier, we did not have any automation for the labs to increase accuracy and reduce manpower. We have now achieved the same with Automation Anywhere. We have done about 60% automation. We have used it only for the lab. We are planning to use it for the marketing team, call center, and all other departments.

It improves accuracy and reduces manpower. It is easy to learn. We trained our lab people, and they were able to achieve accuracy with the technical knowledge. 

I would like it to have AI and ML capabilities.

The support can also be better. It can be faster.

I have been working with Automation Anywhere for the past two years.

There is 99.5% stability. It is very stable.

It is scalable. With a robust infrastructure, if the sample size increases, we can scale on an on-demand basis.

We plan to increase its usage. We are planning for the lab expansion. During the lab expansion, we will also increase the licenses.

After the execution, we need to have service and support. Sometimes, there is a lag in the support. We are running labs 24/7, but when we raise a ticket, they are able to call and fix the same only on the next business day. For this reason, we have planned high availability for the RPA bots in the case of any incident. We are managing through that, and we have also highlighted the concern about the service and support. They also plan to work on it.

Neutral

We did not use any other solution.

The initial setup was handled by the business owner and IT. It was done by our partner. It requires technical skills. We need to have a workflow. If we have a clear workflow, we can easily implement the same with the partner.

We provided hands-on training for Automation Anywhere through our partner. In the first phase, it took us at least three months to train the lab operations team and other teams supporting the project. We parallelly created a document for the initial phase. All the people who are now being onboarded use that document. They are able to support the bots without any additional training.

We did the implementation with the help of our partner. They first understood the workflow of the healthcare sector and our architecture. After that, they planned the solution for us. It took them a minimum of one month to understand all those things, and then we did the PoC.

They have also done the integration with the lab software. It took them nearly four to six months for integration and report generation.

In the first year, we got 20% to 30% ROI. In the second or third year, we got the complete amount that we invested. There is also an improvement in the business because of data accuracy.

It is not cheap, but we are able to get an ROI. I would rate it a seven out of ten in terms of pricing.

There are no costs in addition to licensing, but we had to pay our partner for one-time implementation.

We also did a PoC with UiPath and other solutions. We chose Automation Anywhere because we could get significant ROI with Automation Anywhere. Its accuracy and costs were better than others. We have purchased the bot with Orchestrator.

You need to have a good partner to assess the performance and get the best solution. 

Overall, I would rate Automation Anywhere an eight out of ten.

We are the implementer and sales partner of Automation Anywhere. We have implemented hundreds of business processes for clients in the banking, insurance, and manufacturing sectors. We use Automation Anywhere to help our clients automate routine tasks.

Automation Anywhere can be deployed on the cloud or on-premises based on the client's requirements.

Programmers with good logical thinking will find the learning curve of Automation Anywhere to be relatively easy. Non-programmers can also learn to automate parameter configurations with relative ease, but they may find it more difficult to automate tasks that require customization or workflows.

Automation Anywhere has helped our clients' organizations during the lockdown period in the last two years, from 2020 to 2021. Our clients who were using automation were very happy because the bots could run while the people were away. We were able to control the bots remotely and scale their businesses. In fact, there are several use cases where we implemented solutions solely for scaling purposes. Our clients used to receive millions of records that needed to be processed within a defined time frame, which was not possible manually. This is where the RPA solution using Automation Anywhere came in. It allowed them to scale up their businesses. One particular use case that I still remember is the insurance for farmers' crops. Farmers need to be issued crop insurance policies within a given time frame, as the crop cycle is typically three to six months. This needs to be done well in advance, and India is a large agricultural industry with millions of partners. The scale of this process is huge. There were some complications involved in this process. For example, we had to connect to bank accounts to verify whether payments had been received, and then connect to the insurance system to issue the policies. Even though I am simplifying it, there were many complexities involved.

It can provide our clients with scalable automation to a certain extent. However, as the processes become larger, the optimization decreases and the performance suffers. This is because of the scaling and the processing that needs to be done. To address this, we also use open-source programming to do the processing outside of the RPA tool and then call those libraries from within Automation Anywhere.

It has many connectors, so we can easily integrate with other applications.

Automation Anywhere has helped our clients increase their automation consumption. For one of our banking clients, we automated 85 percent of their processes, significantly reducing the amount of human involvement and only requiring human interaction in the approval process.

Automation Anywhere is fully configurable. It has several commands that can be used to configure the parameters, and it is easy to use.

Novice users are able to automate basic applications using Automation Anywhere. Business processes are more complex and require experts to be brought in to automate. The automation process can be made more user-friendly.

I have been using Automation Anywhere for eight years.

I give the stability of Automation Anywhere a nine out of ten.

I give the scalability of Automation Anywhere a nine out of ten.

The technical support is good. They stay within their SLAs.

Positive

We have used Automation Anywhere and UiPath, and in one place, we have also used Power Automate. We find Automation Anywhere and UiPath to be very easy to implement. Both products have a lot of features and are configurable. We can connect to any specific data source, such as Oracle Finance or Salesforce, through an API, or we can do desktop automation using either tool. Power Automate also allows us to connect to various data sources for automation. However, it is mostly cloud-based, which is not ideal for our banking and insurance clients. They prefer on-premise solutions. Power Automate does offer an on-premise solution, but it only supports desktop automation. For workflows, we need to use the cloud-based solution. This is a limitation of Power Automate. In terms of cost, Power Automate is much cheaper than Automation Anywhere and UiPath.

Assuming that the infrastructure is in place, the deployment of the Automation Anywhere components, which include the controller, parts, and studios, can be completed within a maximum of five days.

Automation Anywhere is generally more expensive than Power Automate, but they may offer a better price for large volume consumption. 

On a scale of one to ten with ten being the most expensive, I rate the price of Automation Anywhere an eight out of ten.

I would rate Automation Anywhere ten out of ten.

API integration is a good thing. However, it takes longer to implement than RPA. Once implemented, API integration can execute tasks faster. The cost of API automation is higher than RPA because it requires specific programming by experts.

Automation Anywhere itself does not require maintenance. Only the processes need to be maintained, as they may need to be updated to reflect changes in compliance requirements, government regulations, or the underlying systems. Additionally, patches to the Automation Anywhere software may sometimes cause changes to the processes, which may require maintenance. We currently have 150 processes, and two experts are able to maintain all of them.

We use Automation Anywhere for web scraping, PDF automation, Excel automation, and API automation.

The most valuable features of Automation Anywhere are Excel, periods, database, and email action.

Automation Anywhere should improve its OCR capabilities.

I would like to see more communication between other technologies. We can directly implement some coding scripts. We already have Python, JavaScript, and VBA, but having some programming languages like Java and dot Net would be great.

I have been using Automation Anywhere for five years.

Automation Anywhere is a stable solution.

Automation Anywhere is a scalable solution.

Our company has different teams, and more than 500 users are using Automation Anywhere in our organization. More than 20 administrators use the solution.

The solution's technical support team gives you different solutions. Some solutions work, but others seem irrelevant. It would help our organization if they gave accurate solutions instead of tentative solutions. They have to improve the speed of their response time.

Positive

The solution's initial setup is easy and not very complex.

We develop the bot, test it on our local environment, and then take it to UAT and production. For simple usage, the solution's deployment may take around 30 days. We implement the solution through an in-house team.

We need only one resource for the solution's deployment. When everything looks good after the testing and peer review, we deploy the bot into production.

Automation Anywhere is easy to learn. I'm also looking at UiPath, but I'm not finding time to explore that RPA tool. Automation Anywhere is a hybrid tool, which we can see in the code view as well as in the flow chart view. On the other hand, UiPath has only flowchart diagrams. UiPath is ruling the RPA industry, but Automation Anywhere is next to UiPath. It would be great if Automation Anywhere had all the capabilities that are present in UiPath.

People who don't have technical experience can learn to use Automation Anywhere quickly because it's easily understandable. They can easily build bots by going through the documentation and videos in Automation Anywhere University. Normally, business users will run the bots and know the functionality, but if they want to learn Automation Anywhere, they can easily learn it in a couple of days.

Currently, we have more than 10 bots in production and more than 20 bots under testing.

If anyone wants to use Automation Anywhere, I won't say it is a 100% perfect automation tool because it depends on the developer and logic. Users may sometimes face hiccups in running end-to-end automation. There are chances of the bot getting hampered while working on some websites.

Automation Anywhere fails to load some objects for some old technologies or websites. It would be helpful if the solution could read every technology and clone every object on the website, even for legacy technologies.

Overall, I rate Automation Anywhere an eight out of ten.

We use it for doing automation inside of Citrix. It's for image-based automation.

It's very easy for business users to learn Automation Anywhere. You do not need to have technical skills in order to leverage the product. It is pretty easy to learn how to use it.

The learning curve in terms of making automations is low. It's a low-code platform. People are finding it very easy to learn how to do things. 

It might take six to eight weeks in order to train non-technical employees to use Automation Anywhere. 

It has been good for our financial management reporting. 

Using RPA bots and APIs is easy. It's easy to integrate.

Automation Anywhere has helped us increase automation consumption. We do a lot of financial reporting, even on SAP. We've done a lot of automations around ERP and our SAP database.

Automation Anywhere was difficult with certain applications with respect to Java platforms. For these, we'd likely use UiPath instead. Handling Java-based applications or browser-based applications could be better. 

Automation Anywhere should have more Excel-related functionality. 

I've used the solution for four or five years. 

The product is not at all stable. They should improve the stability.

The solution scales enough. We haven't faced any scaling problems. 

The product has a very good support team. We have not had any major challenges with them.

Positive

We also use UiPath.

We migrated to a gateway situation. It was challenging as the architecture was different. We faced a lot of issues and it took time to migrate. There were a few functionalities that were not working and we needed to recreate the workflows. When we started, most of the ports were not working. The migration did not go as expected. Then, there was a new version of my initial VPN. It took more than a year to migrate.

The solution does require some maintenance. You do need to maintain the bots. 

We have witnessed an ROI while using Automation Anywhere. 

The pricing is still high. For every new feature, there is an additional charge.

I'm an Automation Anywhere customer.

We have not yet started using Co-Pilot.

I would rate the solution eight out of ten. It's good for automating processes. 

We are a partner of Automation Anywhere, and we utilize their software in the manufacturing industry for procurement and administration purposes.

Most of our customers deploy the solution on the public cloud, with some opting for private cloud deployment, and a small percentage choosing on-premises deployment. The majority of our customers are extremely price-conscious.

We deploy Automation Anywhere for our cost-effective customers. These customers prioritize automation for fee optimization rather than productivity improvement. 

Business users without technical skills can still utilize Automation Anywhere with some training. The solution is user-friendly, however, we provide training for individuals before they come on board. Therefore, there is support available in that regard.

On average it takes two months to train someone without technical skills to use Automation Anywhere.

Automation Anywhere aids our customers in enhancing productivity and optimizing workforce size. Typically, we achieve a 25 to 30 percent reduction in time, although the exact results may vary depending on the specific case.

Although Automation Anywhere may not match Blue Prism's scale of automation due to budget constraints, our current clients can still have their requirements met by Automation Anywhere.

Automation Anywhere's most valuable feature is its seamless integration into procurement software, allowing for the automation of purchase orders, billing, employee travel details, and other tasks.

Integrating RPA bots, APIs, business applications, and documents in Automation Anywhere is a challenging task. We have come across a type of YAML application that we use with the APIs, enabling us to get a holistic picture. However, direct integration has always been problematic. For instance, when attempting to integrate with SAP, we encounter certain gaps. As a solution, we can either input the data into the call sheet or create a YAML application for the integration process. Unfortunately, it is not a seamless process where we can transfer everything directly into an SAP system. This presents a double issue for us. I would like Automation Anywhere to work with SAP and improve their interfaces.

The technical support needs improvement. They take a long time to respond, and they are not very knowledgeable.

I have been using Automation Anywhere for six years.

Automation Anywhere is stable.

Automation Anywhere can scale, but it requires significant intervention from the technical team to achieve.

Technical support is difficult to reach and obtain a resolution.

Neutral

We used to use Blue Prism for our customers, which offered better integration and more features. However, we had to switch to Automation Anywhere due to the high initial license fee associated with Blue Prism. Automation Anywhere is more cost-effective.

The initial setup is straightforward. The complexity lies within the interfaces. Our development team handles the internal implementation for our customers.

We implement the solution for our customers.

Our clients definitely see a return on investment because that's how we gain business.

I would rate Automation Anywhere's cost a six out of ten, with ten being the most expensive.

I would rate Automation Anywhere a six out of ten. When compared to other options, Automation Anywhere remains a more cost-effective solution. However, it has integration issues and is not directly compatible with many ERP systems, which forces us to find numerous workarounds.

In recent years, there have been many cheaper solutions that have become available. To a certain extent, I believe these solutions need to meet the current requirements. We began using Automation Anywhere years ago, but with new clients, there is a bit of a challenge to convince them to adopt the solution due to the availability of other options in the market.

With the variety of solutions available in the market today, people are seeking the most cost-effective option. RPA was a viable choice a few years ago when we began in 2017. However, attitudes have since changed, leading people to consider more affordable tools. Additionally, individuals are reluctant to bear substantial license charges, as we faced with Automation Anywhere, where we had to pay significant fees annually.

Automation Anywhere is more commonly deployed across various departments and less frequently in multiple locations. Due to its typical usage, we are employing it as a standalone model for each functional department.

Automation Anywhere requires maintenance due to changes we handle from the client center, as well as the configuration of the solution according to all client requirements. We need more than five people for the maintenance.

We spend one to two months maintaining bots.

For an organization that has a technical team and wants to deploy a cost-effective solution, I recommend Automation Anywhere.

We use Automation Anywhere for process automation.

Automation Anywhere has enabled us to eliminate manual, time-consuming tasks, and increase accuracy within our organization by automating them.

We witnessed the benefits of Automation Anywhere within six months of its deployment.

Automation Anywhere helped reduce the workload of our P2P billings by around 60 percent.

Automation Anywhere helped our organization increase its automation consumption by 25 percent on our billing automation once we resolved all the background issues.

Automation Anywhere performs efficiently.

Automation Anywhere is difficult to use and could be made more user-friendly. The GUI needs to be improved.

Using Automation Anywhere can be extremely difficult for individuals who lack technical skills.

The learning curve for Automation Anywhere is challenging. We should not need to rely on a vendor to handle the solution. The end-user should be able to use the solution independently.

The automation at scale has room for improvement.

There are many features missing from Automation Anywhere, including cloud collaboration tools provided by Google and Microsoft, that I would like to see integrated into the solution.

I have been using Automation Anywhere for three years.

Automation Anywhere is stable. I rate the stability an eight out of ten.

Scalability involves both the customer and the vendor, requiring significant effort to increase due to its lack of user-friendliness.

We experience difficulties in getting our issues resolved when dealing with technical support.

Neutral

I used Microsoft Power Automate, which was not a great application at the time. However, it has now become easier to use, more cost-effective, and more scalable compared to Automation Anywhere. As a result, we are considering switching back to it.

The initial setup was complex. The vendor was unfamiliar with the process, and there was no guidance from Automation Anywhere regarding the requirements. According to Automation Anywhere, we were supposed to simply follow the onscreen instructions and click "next," which should have taken a maximum of one hour. However, due to an error and misunderstanding, it took us around three days instead.

The deployment started at the control room, then the client, and finally the developer.

One person, who was an Automation Anywhere specialist with infrastructure knowledge, was used for the deployment.

We used a vendor for the implementation.

To realize a return on investment, we must utilize Automation Anywhere for several years.

Automation Anywhere is significantly expensive. The cost is at the highest end of the spectrum.

In addition to the licensing cost, let's say, $1,000, we also have to pay the OEM vendor fee, which can be around $150. Furthermore, we are responsible for the payment of managed services, and occasionally there are additional charges for maintenance.

We considered several options, including Blue Prism, before choosing Automation Anywhere.

I give Automation Anywhere a six out of ten.

When I joined my organization, we were using Automation Anywhere. Consequently, I am currently using it. However, all the features are also accessible through Microsoft Power Automate, which offers a free upgrade.

We attempted to train non-technical staff members for one month to utilize Automation Anywhere; however, learning proved to be quite challenging. As a result, we ultimately abandoned the endeavor and opted to hire a technical professional.

Automation Anywhere requires technical personnel who can write code to utilize the solution, making it challenging to integrate RPA bots, APIs, business applications, and documents. We are compelled to hire a vendor to write the code, which is not a practical approach.

I would recommend Microsoft Power Automate over Automation Anywhere because Automation Anywhere is excessively complex and challenging to use.

We have three users across three teams who utilize Automation Anywhere in our organization.

Automation Anywhere is self-maintained unless there is an error.

I advise exploring other options before settling for Automation Anywhere.

We typically use Automation Anywhere for backend operations and financial processes, such as APR.

The biggest benefit of Automation Anywhere is that it makes our processes error-free. Accuracy is how you build efficiency within the system and increase productivity.

Document Automation, one of Automation Anywhere's core features, is excellent. All the other features are also useful, and their cloud solution is pretty seamless. 

Automation Anywhere is relatively accessible to non-technical business users. It's about 60:40. Around 60 percent of the solution is intuitive, but you still need to do some work to learn the platform. The company offers strong learning resources. Most people can easily learn Automation Anywhere in a couple of months using tutorials.  

Automation Anywhere works with POST and REST APIs, so it's easy to integrate with any platform or application. Automation Anywhere is applicable to any industry or department where there are large volumes of processes that are straightforward and require no manual human intervention. 

I have used Automation Anywhere for nearly four years.

I rate Automation Anywhere 10 out of 10 for stability. 

I rate Automation Anywhere 10 out of 10 for scalability. We usually optimize one or two processes until we can achieve an ROI and scale them up for the entire organization.

I rate Automation Anywhere support 10 out of 10. They have a solid team to address any issues or glitches as they arise. 

Positive

We typically deploy to Automation Anywhere's public cloud. We haven't used the private cloud option because it's expensive. I'm the project delivery manager, so I was involved in the deployment. It doesn't require any infrastructure because it's in the cloud. 

The deployment time depends on the complexity of the processes. Simple processes can be configured in a couple of weeks, but complex projects might take up to three months. 

The number of people involved also depends on the client's needs and the licenses purchased. You need a developer license for each engineer. Automation Anywhere licensing is based on the individual users, not the partners. For example, let's say a project will take one engineer three months, but the client wants it done in 45 days. You would need to double the number of engineers and pay for an additional license. 

Automation solutions require some maintenance and change management because no process remains constant. You will need to update and optimize the bot as the process mechanism changes. 

We have seen an ROI. It's hard to give a solid metric because every organization has a different way of calculating it and it varies between processes. However, I can say that Automation Anywhere reduces costs while increasing productivity and accuracy. By automating repetitive tasks, we can shift our human employees to more productive work that requires imagination and creativity. 

Automation Anywhere is expensive. They should consider lowering the price to make Automation Anywhere more affordable to SMEs, which comprise a huge segment. The license is annual, not monthly. You need to pay for some of the advanced features, such as document automation, which doesn't come with the base package.

I rate Automation Anywhere nine out of 10. RPA can be integrated with API and integrated on top of any application. However, it's always better to go with API if you have that option. It's steadier, more scalable, and more robust. The best part about RPA is you can create a hybrid model, so you can use API when available or RPA when that isn't the case.